Connection Problems - Access Flow2 User's Manual & Installation Instructions

Communication module
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8
Programming

2.3 Connection problems

If, 2 minutes after turning on the lift and the CM, successful registration is not possible, one beep
will be heard, the green light on the alarm button flashes briefly and the search is restarted.
Possible solution 1:
Check that the CM and the base station are connected to the mains supply and that they are
switched on. Also check whether the base station is connected to the landline.
Possible solution 2:
The standard CM PIN code is "0000". The base station and CM PIN codes must be the same to
make a connection. If this is not the case, the base station PIN can be reset to factory settings.
The standard PIN code is usually "0000". Consult the base station manual if necessary.
Possible solution 3:
If the CM is linked to another base station, this link will need to be removed.
This solution can only be performed using a smartphone and using DTMF commands (audible
audio signals).
1.
Download and install a DTMF app on a mobile phone or tablet.
-
Briefly press the alarm button on the CM three times. The alarm button will now
flash yellow/green.
-
Open the DTMF app on the smartphone. Hold the smartphone close to the CM.
2.
Enter the following code on the telephone to set the CM in programming mode: **#
If successful, two low beep sounds can be heard from the CM. If this did not work properly,
an extended high beep sound can be heard.
3.
Enter the following code to remove the registration to the base station: *997*6789#
The pin code of the CM is now "0000"
4.
To set another pin code, use the following command:
*996*[pin code]#
e.g.: *996*1234#

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