Preface In order to provide customers with high-quality, strong reliable and good Content versatile products, this heat pump is manufactured by strict design and manufacture standards. This manual includes all the necessary information about installation, debugging and maintenance. Please read the manual carefully before you start or maintain the unit.
Warning Safety Instructions To prevent the users and maintainers from the harm of this unit, and avoid Installation Meaning damage on the unit or other property, and use the heat pump properly, please read this manual carefully and understand the following information The heat pump must be installed by qualified personals, to avoid correctly.
ATTENTION Features With new technology of DC Inverter EVI, Series can be Meaning Installation used in extremely cold area for heating/cooling, hot water. The Series is featured as follows. The unit CANNOT be installed near the flammable gas. 3.1. DC Inverter EVI Heat Pump Technology Once there is any leakage of the gas, fire may occur.
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3.4. R32 Low GWP Gas Compared with R410A refrigerant heat pumps, Series 3.7. APP & IOT with R32 gas have a GWP of only one-third. It is an environment-friendly Simplify your life with WarmLink. Via connection by Wi-Fi or 4G, you can choice for reducing CO2 emission.
Unit Dimension (mm) 4.2. Models: CH-HP12UIMPRM 4.1. Models: CH-HP08UIMPRM Power Line Power Line Water Outlet 1” SignaI Iine SignaI Iine Water Outlet 1” Water Inlet 1” Water Inlet 1” 1002...
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4.4. Models: 4.3. Models: CH-HP24UIMPRM CH-HP20UIMPRM Power Line SignaI Iine Water Inlet 1 1/4” Water Outlet 1 1/4”...
Installation Diagram Monoblock heat pumps can provide heating/cooling and domestic hot water. Floor heating loops and fan coil units are used for space heating and fan coil units are used for space cooling. Domestic hot water is Domestic Hot Water supplied from the domestic hot water tank connected to the heat pump.
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If the unit is installed outdoor, please use the cable which can against UV. 6.4. Display Interface 6.3. Cable Specification 6.3.1 Single Phase Unit Nameplate Phase Creepage protector Signal line ⑦ Earth line MCB ⑪ ⑩ ⑭ ⑨ ⑧ max. current line ⑫...
Check the unit status, time, factory parameter, ⑥ Setup temperature curve, timer setting and mute setting. Maintenance This icon will flash when there is an error showing up. 7.1. Precautions for Daily Use The display will enter fault record interface after ⑦...
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7.3. Inspection and Maintenance 7.3.1. Preparing for inspection and maintenance 7.2. Periodic Maintenance (every 6 months) Danger! Risk of death caused by fire or explosion if there is a refrigerant leakage! Before maintenance, please ensure that the unit stop Only carry out the work if you are competent and have knowledge about the special Preparation running and cut off the power supply.
10. Display Operation Guide 10.1. Main Interface Display and Function (1) Power on Interface Key No. Key Name Function Switch the unit ON or OFF. Red represents ON, ① ON/OFF while grey represents OFF. Lock the screen. White represents disabled, ②...
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10.2. ON/OFF water + heating mode’s interface; As the main interface shows (5)tapping hot water + cooling mode icon ⑤, then the display will come to the (1) In the shutting down interface (on/off key is in grey status), press the on/off hot water + cooling mode’s interface;...
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① ④ ⑤ Key Name Key Function ② Return Tapping this key can back to the main interface. ③ Delete Tapping this key to undo the last action. Tapping this key can save you action and back to the main ④...
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10.8. Setup In the setup interface: Click the setup key to enter the setup and the interface display is shown as (1)Tapping operating mode button②, then the interface display is shown as follows: follows: (2)Tapping system time setting button⑤, then the interface display is shown as ①...
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① ② displayed as ; When the unit is enabled to activate the powerful function, the icon ① is displayed as (4.1)Tapping Mute Timer button ②, then the interface display is shown as follows: ③ ④ Note: When the unit starts the electric heating, the icon is displayed as ①; When the unit closes the electric heating, the icon is displayed as ②;...
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10.9. Parameter backup and reset function (5) Tapping Curve button⑦, then the interface display is shown as follows: Input ‘855’ to have the backup and reset function. 10.9.1. Backup and Reset Display This curve function records the water inlet temperature and water outlet temperature;...
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(3) After the data have been successfully backup to the display, it will show as below, otherwise, it will show the “failed” reminder; (3)After the data have been successfully reset from the display, it will show as below, otherwise, it will show the “failed” reminder; 10.9.3.
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(2)Failure record interface (a) The failure record interface will have the failure code and failure name as well as the failure time; (b) If it needs to clear the failure record, it needs to enter the password according to the display data, such as the display date is 19.06.2021, then the password should be “19”;...
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10.9.6. Weather Compensation Function It needs to set the “slope” and “offset” value according to the customer house heating demand; Compensated target temp = - Slope*Current ambient temp + Offset; When the house heating needs more energy only during the low ambient temp, then it should enlarge the “Slope”...
11. Failure List & Troubleshooting 11.1. Failure Handling Issue Possible cause Related components Solution Terminals Check all the components’ connection Relays Check relays and contactors whether are broken Unit tripped when powered on Short circuit Contactors Disconnect the electronic components one by one and powered on to find the cables problem Check the display cable...
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11.2. Error Code Instruction Error code Error name Relevant parts information Review and resolve 1. Check the Electrical heating Overheat protector open or not. Electric heater overheat Protection 2. Check the Electrical heater. Communication failure between PCB Communication error 1. Check cable connection of PCB and DISPLAY. and display between PCB and DISPLAY 2.
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1. Check if the fan motor running well. 2. Detect the current of fan motor. E103 Fan motor overload protection 3. If the current is more than 1A, it means the motor have problem and need to replace a new one. 4.
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1. Check the fans are running or not. 2. Check the installation distance and space. IPM Overheat Stop 3. Leave enough distance and space to make heat pump have a good transfer heating condition. 4. Clean the finned heat exchanger. 5.
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1. Detect the exhaust pressure sensor connection Exhaust Pressure Sensor Fault 2. If the connection is OK, please replace a new one. 1. Detect the suction pressure sensor connection Suction Pressure Sensor Fault 2. If the connection is OK, please replace a new one. 1 Check the ambient temp Low Ambient Temp.
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