Page 1: User Manual
User Manual Software version F5 D13358.07 June 2006 This document is not to be reproduced in whole or in part without permission in writing from:...
Page 2 TANDBERG Maestro MXP Trademarks and Copyright All rights reserved. This document contains information that is proprietary to TANDBERG. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form, or by any means, electronically, mechanically, by photocopying, or otherwise, without the prior written permission of TANDBERG.
Page 3 eCos eCos, the Embedded Configurable Operating System. Copyright (C) 1998, 1999, 2000, 2001, 2002, 2003 Red Hat, Inc. Copyright (C) 2002, 2003 John Dallaway Copyright (C) 2002, 2003 Nick Garnett Copyright (C) 2002, 2003 Jonathan Larmour Copyright (C) 2002, 2003 Andrew Lunn Copyright (C) 2002, 2003 Gary Thomas Copyright (C) 2002, 2003 Bart Veer Copyright (c) 1982, 1986, 1991, 1993 The Regents of the University of California.
Page 4 The information in this document is furnished for informational purposes only, is subject to change without prior notice, and should not be construed as a commitment by TANDBERG. The information in this document is believed to be accurate and reliable; however TANDBERG...
Page 5 Our products are low energy consuming products. TANDBERG’s Environmental Policy Environmental stewardship is important to TANDBERG’s culture. As a global company with strong corporate values, TANDBERG is committed to being an environmental leader and embracing technologies that help companies, individuals and communities creatively address environmental challenges.
Page 6 Guides with a digital CD version. Instead of a range of different user manuals, there is now one CD – which can be used with all TANDBERG products – in a variety of languages. The environmental benefits of this are significant. The CDs are recyclable and the savings on paper are huge.
Page 7 Operator Safety Summary Operator Safety Summary For your protection please read these safety instructions completely before you connect the equipment to the power source. Carefully observe all warnings, precautions and instructions both on the apparatus and in these operating instructions. Keep this manual for future reference.
Page 8 To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord (ISDN cables). * Applies to the following products: T150 MXP, T550 MXP, T770 MXP, T880 MXP, T990 MXP, T1500 MXP, T1000 MXP, T2000 MXP, T3000 MXP Profile, Tandberg Codec 3000 MXP, Tandberg Tactical MXP, Edge 75/85/95 MXP. viii...
Page 9 Contact us If you have any questions, comments or suggestions, please see the Online Support section at www.tandberg.net. It is also possible to send a fax or mail to the attention of: Product and Sales Support TANDBERG P.O. Box 92...
Page 10: Table Of Contents
TANDBERG Maestro MXP Table of Contents Introduction... 14 1.1 At a Glance ... 18 1.2 Menu Structure ... 22 Installation ... 24 2.1 Unpacking and Mounting ... 25 2.2 Connecting Cables... 27 2.3 Monitor Configuration... 29 2.4 System Configuration... 30 General Use ...
Page 11 3.11.5 Dual Stream (DuoVideo 3.11.6 Take New Snapshot... 95 3.11.7 Display Snapshot ... 96 3.12 Services ... 97 3.12.1 Request Floor and Release Floor... 100 3.12.2 Conference Layout... 101 3.12.3 Terminal Names... 102 3.12.4 Chair Control... 103 3.12.5 Assign Floor and Release Floor from Participant ... 104 3.12.6 View Site and End View...
Page 12 6.2 Document Camera... 256 6.3 DVD / VCR ... 257 6.4 Additional Cameras... 258 6.5 Additional Microphones... 259 6.6 The TANDBERG DNAM and Speakers... 261 6.7 Stereo Speaker Kit... 265 6.8 Telephone Add-On... 267 6.9 Dual Monitor... 268 6.10 XGA Monitors and Projectors ... 269 6.11 VESA Display Power Management ...
Page 13 Appendix 1: Technical Specifications ... 275 Appendix 2: Bandwidth Information for TANDBERG Endpoints... 278 Appendix 3: Environmental Considerations... 280 Appendix 4: Guidelines for Settings up Rooms for Video Meetings ... 281 Appendix 5: Security ... 282 Appendix 6: Using the File System ... 285 Appendix 7: Web Interface...
Page 14: Introduction
TANDBERG Precision HD Camera To provide customers with optimal video processing and picture perfect quality, TANDBERG has created the TANDBERG Precision HD Camera custom-designed for videoconferencing. Whether using high definition for detail or a 3G device for mobility, the optimal definition ensures the highest picture quality possible, letting video users enjoy the best resolution at the bandwidth available and for their situation.
Page 15 SXGA input and 2 x XGA, up to WXGA or 720p output through DVI-I (analog or digital). H.264 video compression up to 2Mbps. Support for native 16:9 and Wide XGA monitors (1280x768) High Definition (HD) Support on TANDBERG MXP systems with a DVI input and output Network The system supports video meetings via both IP and ISDN networks.
Page 16 MultiSite Transcoding to support different protocols for all sites in a MultiSite. The TANDBERG video communication system can also be used as an audio telephone bridge (assuming ISDN connection(s)). Presentations...
Page 17 Interoperability The TANDBERG Maestro MXP is worldwide compatible with other ITU standards-based video communication systems from many other vendors worldwide. * - optional feature. To check which options are installed, select Control Panel - Diagnostics - System Information in the menu.
Page 18: At A Glance
MXP Codec, which give a high definition video quality and are optimized for video meetings. TANDBERG Maestro MXP is also designed to work with the WAVE II (Wide Angle View) Camera. The WAVE II Camera delivers the widest angle of view in the industry.
Page 19 Camera Presets. TANDBERG WAVE II Camera The TANDBERG Wave II Camera includes a high quality color camera with a fast pan/tilt/zoom/focus action. The main camera is controlled by the system’s infrared remote control and operates pan/tilt, focus and zoom. Up to fifteen camera positions can be pre-stored using Camera Presets.
Page 20 TANDBERG Maestro MXP - RCA / Phono, Composite video It is recommended to use a DVI-I or XGA connection between the TANDBERG Maestro and the external display device to obtain best quality of video and PC presentation. Read user manual on the display device for configuration of settings at external display to meet setting at the Codec.
Page 21 Beneath the battery in the tracker, there is a switch, which can be set to 16 different positions between 0 and F. For camera preset 10 to 15, the numbers A to F should be selected. For more information, contact your local TANDBERG representative. Installation...
Page 22: Menu Structure
TANDBERG Maestro MXP 1.2 Menu Structure The Menu is available for all users and contains all the functionality of the system. The Control Panel contains all the settings of the system. Making changes to the settings will change the behavior of the system. The menu structure is shown below.
Page 23 Installation Note that the system features and menu settings may vary depending on network selection and software package.
Page 24: Installation
TANDBERG Maestro MXP 2 Installation Precautions: Never install communication wiring during a lightning storm. Never install jacks for communication cables in wet locations unless the jack is specifically designed for wet locations. Never touch uninstalled communication wires or terminals unless the telephone line has been disconnected at the network interface.
Page 25: Unpacking And Mounting
2.1 Unpacking and Mounting 1 Unpacking The TANDBERG Maestro is delivered in one transport case with all components inside. Remove the case in the order shown on Figure 1. Figure 1 2 Mounting of the camera Mount the camera as shown in figure 2.
Page 26 TANDBERG Maestro MXP Figure 3...
Page 27: Connecting Cables
Installation 2.2 Connecting Cables 1. Power cable Find the right power cable that works for your country in the accessories box, and connect to power cable from base, and to an electrical distribution socket. 2. Microphone cable Connect the microphone cable to the microphone. 3.
Page 28 TANDBERG Maestro MXP a. S-video – connect cable from Codec Video Out 1 to External display b. DVI-I / VGA – find cable in accessories box and connect cable from DVI-I out single on the Codec to external display c. Composite – find cable in accessories box and connect cable from Video out 4 on the Codec to external display 6.
Page 29: Monitor Configuration
2.3 Monitor Configuration Configuration of external display (projector) Select 16:9 or 4:3 format on the projector. Make sure that the main projector is connected to the DVI-I Single output on the codec. Please refer to the projector user manual for further information. Installation...
Page 30: System Configuration
TANDBERG Maestro MXP 2.4 System Configuration The system must be configured for each installation. Configuration settings can be made via the system menu. If an external IMUX or non-standard network is being used it may be necessary to configure any associated external equipment.
Page 31 5. Screen Settings When using wide screen (16:9) monitors, set TV Monitor Format to Wide (16:9). TANDBERG also recommends setting Picture Layout to Picture outside Picture when using 16:9 monitors. Picture outside Picture provides a display layout optimized for wide screen monitors. The display layout may be changed at any time using the Layout button on the remote control.
Page 32 TANDBERG Maestro MXP 4. Network Profiles Please refer to Network Profiles 5. Data Port Please refer to Data Port 6. Save changes Remember to save any changes made in the menu by selecting the Save button on the Menu line and pressing OK.
Page 33: General Use
3 General Use Wake up the system When the system is not in use, it is in standby mode and the screens are black. Wake up the system by picking up the remote control. An incoming call or pressing any key on the remote control will also wake up the system.
Page 34: The Welcome Screen
TANDBERG Maestro MXP 3.1 The Welcome Screen When the system is switched on, the welcome screen will be displayed. The welcome screen presents the menu and displays your main camera image in the background (display main camera is the default setting). The ISDN/IP numbers and the system name are displayed in the upper right corner.
Page 35: Using The Remote Control
3.2 Using the Remote Control The system is controlled with a remote control. Think of the remote control as a mobile phone with number keys and call keys. Use the arrow keys and press OK to navigate through the menus. The system’s most commonly used functions are also accessible directly from the remote control.
Page 36 TANDBERG Maestro MXP *This does not apply to all systems with small integrated cameras. 11. Use Zoom + and – to zoom the camera in and out.* 12. Selfview displays your outgoing video. Press Selfview again to turn selfview off, see Selfview.
Page 37 The remote control (TRC 4)**: Administrator Settings 1. Change video source. If possible, you will start open a Dual Stream. Press the video source button again to stop the dual stream. 2. Mic Off turns your microphone on and off, see off.
Page 38 TANDBERG Maestro MXP *This does not apply to all systems with small integrated cameras. ** Ordered separately presentation source. If the Presentation key is held down for 1 second then the Presentation video sources menu will appear, see Presentation Key.
Page 39: Navigation
Administrator Settings 3.2.1 Navigation Arrow keys and OK Navigate in the menu with the arrow keys on the remote control. The orange selector on screen shows the selected item. Press OK to select. Cancel key In the Menu, pressing Cancel (X) will hide the menu. If the menu is hidden, bring it back with OK.
Page 40: Selfview
TANDBERG Maestro MXP 3.2.2 Selfview The term “Selfview” means the outgoing image. In a normal call using the main camera, this is the image of yourself. The Selfview button toggles the images between Far End, Selfview and Dual Video (if any).
Page 41 Administrator Settings Example: You are using the system as a PC and get an incoming call. When the setting “Use Screen as Local PC monitor” is On, you will keep your PC image displayed locally and the incoming call pops up in a PIP or as smaller images in a 1+3 layout, depending on your system.
Page 42: Picture Layout
TANDBERG Maestro MXP 3.2.3 Picture Layout The layout of the screen can either be shown as Picture in Picture (PIP) or Picture outside Picture (POP) when displaying more than one video image. The behavior of the Layout button is dependent on the Picture Layout setting in 3.2.3.1 Picture in Picture...
Page 43: Mic Off
Administrator Settings 3.2.4 Mic Off To mute the microphone during a call, press the Mic off button. An on-screen indicator appears in the upper right corner when the microphone is off. In a call, if audio is detected, the on-screen symbol will start to flash.
Page 44: Volume + And
TANDBERG Maestro MXP 3.2.5 Volume + and - Press the Volume key to adjust the volume level. An on-screen indicator will show the current level.
Page 45: Number And Letter Keys
Administrator Settings 3.2.6 Number and Letter keys Pressing a number key when outside a call will bring up the call menu. When in a call, the number keys are used for Camera Presets. Press a number and go to the corresponding Camera Preset (see Camera Presets).
Page 46: Touch Tones
TANDBERG Maestro MXP 3.2.7 Touch Tones To activate dialing touch tones during a call, press the Touch tones button. Otherwise the number keys will work as configured in the Number Key Mode, see Control Panel – Menu Settings – Number Key Mode. An indicator will let you know that Touch tones are enabled. Finish with OK to...
Page 47: Presets And Extension Numbers
3.2.8 Presets and Extension Numbers When pressing a number key on the remote control, while in a call, the user can decide what shall happen. The system can be configured to act automatic or manual. While in a call, the user presses a number key to: •...
Page 48: On-Screen Indicators
TANDBERG Maestro MXP 3.3 On-screen Indicators The system has a number of icons signaling different settings: Microphone Off This indicator is shown when the microphone is turned off. Press the Mic off button again to turn the microphone back on, see Volume Off This indicator is shown when the volume is turned off.
Page 49 Administrator Settings Telephone This indicates that there is a telephone participant in the conference. The displayed number indicates how many telephone participants there are in the conference. Duo Video / H.239 This indicates that there is a Dual Video Stream sent from you (near end). The feature Duo Video / H239 allows participants at the far end to simultaneously watch a presenter on one screen and a live presentation on the adjoining screen.
Page 50: Using The Menu
TANDBERG Maestro MXP 3.4 Using the Menu Menu outside a call Menu when in a call. Press the Menu button on the remote control to display the menu. The menu contains all functions needed in order to control the system.
Page 51 The menu contains the following items: Make a Call/Add Another Call Standby/End Call Camera Control Presentation Conference Services Control Panel Close Menu Structure for a full overview of the menu. The functions of the menu are displayed as icons. The currently selected icon is marked by an orange square, and the name of the corresponding function is displayed on the line above, see the figure above.
Page 52: Make A Call
1. Select Make a Call from the menu, or 2. Press the green Call button on the remote control The TANDBERG system can make both Call Settings specifies the quality of the call. It is possible to alter the default call settings for the current call if required.
Page 53: Place A Call
3.5.1 Place a Call The TANDBERG system can make both button is placed to the right of the number entry field. The button shows if it is a video call (default) or a telephone call. Press the button to show a drop down list to select the type of call.
Page 54 TANDBERG Maestro MXP Place the call by either: 1. Use the arrow button on the remote control to select the Place Call icon and press OK, or 2. Press the green call button on the remote control. TIP: When dialing a telephone number and pressing the green Call button on the remote control, the system will in most cases automatically interpret the number as a video number and not a telephone number.
Page 55: Add Call
3.5.2 Add Call (Optional feature) Conference systems with built-in MultiSite can handle up to 6 video calls and 5 telephone calls simultaneously. It is possible to both set up a conference with many participants and also add participants during a conference. Set up a conference with two or more participants Display the Call menu by either: 1.
Page 56: Call Settings
TANDBERG Maestro MXP 3.5.3 Call Settings The Call Settings specifies the quality of the call. Each call will be set up with the Default Call Settings if the settings are not altered. Usually it is not necessary for the user to alter the settings.
Page 57: Sip Services
3.5.4 SIP Services SIP enables you to use the features Add Call and Transfer even if your system doesn’t have multipoint capabilities. To get the SIP Services available, you have to make a call using SIP as your Net. (See Call Settings) 3.5.4.1 Add Call You can add another call to your existing SIP call.
Page 58: Streaming
TANDBERG Maestro MXP 3.5.5 Streaming Streaming lets you broadcast your meeting to participants on the web. The web participants can listen to the meeting, see snapshots, but not participate themselves. Snapshots of current stream (if MultiSite), selfview, far end and DuoVideo streams are accessible via http. See descriptions of the possible snapshot files.
Page 59 Source* Selection of which site to be streamed is done using voice switching (the site that speaks is streamed). Local: Only the local video will be streamed. Remote: Only the far end video will be streamed. Local and far end audio is always streamed. Allow Remote On: Streaming can be started from external user interfaces like Start...
Page 60: Dialing In From Outside The Enterprise
Dialing In From Outside the Enterprise Dialing in Without Being Registered to a TANDBERG Gatekeeper The feature enhancement enables dialing through a TANDBERG Gatekeeper without being registered to it. This makes it easy to call in from a video system outside the enterprise.
Page 61: Answer An Incoming Call
3.6 Answer an incoming call How to answer an incoming call: To accept an incoming call, press the OK button or the green Call button on the remote control. How to reject an incoming call: To reject an incoming call, select the Reject icon and press the OK button, or press the End Call button on the remote control.
Page 62: End Call
TANDBERG Maestro MXP 3.7 End Call How to end a call: Press the red End Call button on the remote control, or Press the Menu button on the remote control to display the menu and select End Call. When the End Call dialog box is displayed either: Press the red End Call button on the remote control again, or Press the OK button to confirm that the call is to be ended.
Page 63: Standby
3.8 Standby The system will automatically go to Standby mode when it is not in use. In standby mode, the screen(s) are black. It is however still possible to receive incoming calls. How to enter standby mode manually: Select Standby from the menu and select Standby Now, or Press the End Call button on the remote control twice.
Page 64: Delay Standby For 1 Hour
TANDBERG Maestro MXP 3.8.1 Delay Standby for 1 hour Delay Standby for 1 hour postpones the system from entering standby mode for 1 hour. This function is useful when using the monitors for a local presentation to prevent the system from automatically blanking the monitors.
Page 65: Delay Standby For 3 Hours
Administrator Settings 3.8.2 Delay Standby for 3 hours Delay Standby for 3 hours postpones the automatic standby mode for 3 hours. This function is useful when using the monitors for a local presentation to prevent the system from automatically blanking the monitors. It is also possible to postpone the system from entering standby mode for 1 hour, see Delay Standby for 1...
Page 66: Do Not Disturb
TANDBERG Maestro MXP 3.8.3 Do Not Disturb To prevent the system from accepting any incoming calls, activete the Do Not Disturb function. The caller will hear a busy tone when calling the system. The monitor will be black when Do Not Disturb is active, see figure below.
Page 67: Phone Book
3.9 Phone Book The Phone Book is available via the Phone Book button on the remote control or from the Make a Call menu. Using the Phone Book is time saving and prevents the user from inadvertently calling the wrong number.
Page 68 TANDBERG Maestro MXP The following information is available from the Phone Book: Placed Calls Missed Calls Received Calls My Contacts Global Contacts...
Page 69: Call Log
3.9.1 Call Log The Call Log lists Placed Calls, Missed Calls and Received Calls. That allows the user to see which calls that are made in the past. The lists contain a maximum of 30 numbers and the numbers are stored in these lists until the system is restarted. If the contacts listed are available in the phone book, the names will be displayed instead of the numbers.
Page 70: My Contacts
TANDBERG Maestro MXP 3.9.2 My Contacts My Contacts are the locally stored contacts on the system. This means that it is possible to add new contacts and edit or delete existing contacts. My Contacts can store up to 200 contacts.
Page 71 Administrator Settings The following functions are available from My Contacts: Call Now New Contact New MultiSite Contact Edit Contact Delete Contact Close...
Page 72 TANDBERG Maestro MXP 3.9.2.1 Add New Contact The New Contact function is available from Add a new contact to My Contacts by: 1. Select the New Contacts button to open the New Contacts dialog box. 2. Enter Name by using the letter keys on the remote control. Input will automatically be interpreted as letters.
Page 73 3.9.2.2 New MultiSite Contact (Optional feature*) The New MultiSite Contact function is available from It is possible to pre-define the participants of a conference meeting as a MultiSite Contact. All participants in the MultiSite Contact will then be connected automatically instead of having to call the participants one by one.
Page 74 The two participants' bandwidth exceeds the maximum bandwidth. The system wills then downspeed so that each participant connects with equal bandwidth, i.e. 512kbps/2 = 256kbps. * The MultiSite option is not available on the TANDBERG 550 MXP, TANDBERG 770 MXP and TANDBERG 1000 MXP...
Page 75 3.9.2.3 Edit Contact The Edit Contact function is available from How to edit a contact in the Local Phone Book: 1. Select the contact that is to be edited. 2. Press the left arrow on the remote control, followed by the down arrow until the Edit Contact icon is selected.
Page 76 TANDBERG Maestro MXP 3.9.2.4 Delete Contact The Delete Contact function is available from How to delete a contact: 1. Select the contact that is to be deleted. 2. Press the left arrow on the remote control, followed by the down arrow until the Delete Contact icon is selected.
Page 77: Global Contacts
Corporate Directory, otherwise the Global Contacts will be displayed. ** The Corporate Directory is available if the system is connected to an external management system like the TANDBERG Management Suite (TMS) and if it is enabled in Phone Book Settings.
Page 78 TANDBERG Maestro MXP 3.9.3.1 Up one Level Global Contacts can be arranged in a tree structure with several sub folders. Use the Up one Level button to navigate up in the tree structure. When a search in the Global Phone Book is made by using the Search function, only contacts matching the search text are displayed.
Page 79 3.9.3.2 Search The phone book can contain an unlimited amount of global contacts. Using search makes it easier to find the wanted contact. How to search in the Global Phone Book: 1. Select the Search icon. 2. Enter search text in the dialogue box that appears and press the OK button on the remote control.
Page 80 TANDBERG Maestro MXP 3.9.3.3 Copy Contact to My Contacts The Copy Contact to My Contacts function is available from the Placed Calls, Missed Calls, Received Calls and Global Contacts folders, see It may be wise to copy contacts that are often used to My Contacts. Note that the local copy will not be updated if the Global Contacts are updated from the management system.
Page 81: Camera Control
Use the zoom button on the remote control will zoom the picture in (+) and out (-). Use Camera Presets, see Adjust focus, brightness and white balance, see Use Automatic Camera Tracking, see Use the TANDBERG Tracker, see separate instructions included with the TANDBERG Tracker. for details. Camera Presets for details.
Page 82: Move Camera
TANDBERG Maestro MXP 3.10.1 Move Camera It is possible to move the camera with the remote control or via the menu. Moving the camera directly with the remote control When the menu is hidden, the arrow keys will work on the camera. If the menu is displayed, press the Cancel button on the remote control to hide it.
Page 83: Far End Control
3.10.2 Far End Control Far End Control allows you to control your conference partner’s camera. An example of when this feature could be especially helpful is if it is not possible to see what a participant at the far end is writing on their white board.
Page 84: Camera Presets
TANDBERG Maestro MXP 3.10.3 Camera Presets Use camera presets to easily vary between predefined near end camera angles. This is useful when pictures from many different camera angles have to be sent to the far end. E.g. in a meeting there is a white board, a PC and a small meeting table. Use camera presets to move between these camera perspectives in order to present the correct information to the participants at the far end without having to move the camera manually every time.
Page 85: Tandberg Tracker
TANDBERG Tracker How to save presets for the TANDBERG Tracker: 1. Select which camera preset is to be used on the TANDBERG Tracker. 2. Move the camera to the desired position to store on the tracker. 3. Select Move Camera - Save New Preset in the menu.
Page 86: Picture Control
TANDBERG Maestro MXP 3.10.5 Picture Control Focus, Brightness and White balance are set for auto focus, auto brightness and auto white balance by default. If you need to set focus, brightness and white balance manually, go to Picture Control in the Camera Control menu.
Page 87 Backlight is used to compensate for lights shining directly at the camera (usually the sun entering the window) to avoid a too dark image from the room. The Backlight Compensation can be set to Off (default). * The Backlight setting is only valid for Precision HD Cameras Administrator Settings...
Page 88: Camera Tracking
TANDBERG Maestro MXP 3.10.6 Camera Tracking Through Camera Tracking and the use of two or three microphones, the camera can automatically position itself on the current speaker. Before using camera tracking, the camera positions used must be stored at Preset 7 (Mic1), Preset 8 (Mic2) and/or Preset 9 (Mic3).
Page 89: Presentation
Administrator Settings 3.11 Presentation The Presentation Functionality in the system enables you to show other available video sources in addition to your Main Camera. This is perfect for meetings where you would like to show a PowerPoint presentation, for example. You can even use arrow keys up and down on the remote control to activate Page Up/Down on the PC (this only applies when using VNC).
Page 90: Presentation Key
TANDBERG Maestro MXP 3.11.1 Presentation Key The quickest way to show a presentation is to use the presentation key on the remote control. The presentation key is used to start and stop a presentation. The presentation key will display PC (default*).
Page 91: Presentation Menu
3.11.2 Presentation Menu The Presentation menu offers you all available video sources; Main Camera, PC, Document Camera, VCR, AUX and VNC. All these sources can be used as Main Video Stream or Dual Video Stream (Duo Video / H.239). Not all systems has all video sources available, see for details.
Page 92: Pc Presenter (Dvi/Vga Input)
TANDBERG Maestro MXP 3.11.3 PC Presenter (DVI/VGA Input) (Optional feature - not available on all systems) Users often have their presentations on a laptop that is brought into the meeting room. Remember to connect your PC to the codec before you press the Presentation button. Note that the image will appear smoother on the system if your presentation is already displaying in full screen on your PC prior to connecting your PC to the video system.
Page 93: Pc Soft Presenter And Vnc
3.11.4 PC Soft Presenter and VNC (Optional feature) PC SoftPresenter is used to display PC images on your system without using a VGA cable (PC Presenter). The system and your PC must be connected to the same LAN. In addition, VNC (Virtual Network Computing) server software must be installed on the PC.
Page 94: Dual Stream (Duovideo /H.239)
TANDBERG Maestro MXP 3.11.5 Dual Stream (DuoVideo /H.239) (Optional feature - not available on all systems) With Dual Stream you have the opportunity to show two different live video streams simultaneously, main video and one additional source. This is handy when showing a presentation.
Page 95: Take New Snapshot
3.11.6 Take New Snapshot The system can take a snapshot of your live video. Snapshot is handy when you are in a call with a system that does not support Dual Stream. Use Snapshot to show a snapshot of your presentation and continue the meeting with main camera.
Page 96: Display Snapshot
TANDBERG Maestro MXP 3.11.7 Display Snapshot The system stores the last sent or received Snapshot. The snapshot is deleted automatically after the call. How to display snapshots: 1. To view a stored snapshot, first choose the Snapshot header. 2. Select Display Snapshot in the Presentation menu.
Page 97: Services
3.12 Services A Multipoint Control Unit (MCU) enables several sites to participate in the same conference. During an MCU conference, the status line will provide information about the conference. Services contain the following features: • Request Floor and Release Floor •...
Page 98 Example of MultiSite for mid- to low end systems. Note that the illustrations may differ from the actual product. Using the system’s internal MCU, MultiSite Most TANDBERG MXP systems have an optional built-in MCU, which is called MultiSite*. It supports up to 6 video calls and 5 telephone calls including yourself for high-end systems, and 4 video calls and 3 telephone calls including yourself for the mid- and lower end systems.
Page 99 With an external MCU that does not support H.243, you have the following services: Request/Release Floor Terminal Names * The MultiSite option is not available on the TANDBERG 550 MXP, TANDBERG 770 MXP and TANDBERG 1000 MXP Administrator Settings...
Page 100: Request Floor And Release Floor
TANDBERG Maestro MXP 3.12.1 Request Floor and Release Floor When requesting floor, your video will be broadcasted in full screen to all other participants in the conference. Request Floor is useful when you want to speak or display something in front of all participants.
Page 101: Conference Layout
Switch between these picture modes using the Conference Layout menu. Continuous Presence layout 4 split Voice Switched mode * The MultiSite option is not available on the TANDBERG 550 MXP, TANDBERG 770 MXP and TANDBERG 1000 MXP...
Page 102: Terminal Names
TANDBERG Maestro MXP 3.12.3 Terminal Names Choose Terminal Names to see a list of the participants of the MultiSite conference. Press Cancel to go back.
Page 103: Chair Control
3.12.4 Chair Control (Not supported by TANDBERG MCU or MultiSite) As chairman, you have access to more MultiSite Services. Select Chair Control to assume the role of chairman of the conference. Select Release Chair to end the role as chairman. A Chair...
Page 104: Assign Floor And Release Floor From Participant
TANDBERG Maestro MXP 3.12.5 Assign Floor and Release Floor from Participant Assign Floor allows the chairman to select which of the conference participants are to be broadcasted to all other participants.
Page 105: View Site And End View
3.12.6 View Site and End View (Not supported by TANDBERG MCU or MultiSite) View Site allows you to view any participant in the conference regardless of who has the floor and chair. Choose End View to go back to normal.
Page 106: Disconnect Participant
TANDBERG Maestro MXP 3.12.7 Disconnect Participant Disconnect Participant allows the chairman to disconnect any participant in the conference. In a multipoint call, this is equivalent to disconnecting a participant from the end call menu.
Page 107: Terminate Meeting
Administrator Settings 3.12.8 Terminate Meeting Terminate Meeting allows the chairman to terminate the conference altogether. In a MultiSite call, this is equivalent to pressing End All Calls from the end call menu.
Page 108: More About Multisite (Embedded Mcu)
TANDBERG Maestro MXP 3.12.9 More about MultiSite (embedded MCU) (Optional Feature*) Calling in to a MultiSite Any system can be part of a MultiSite conference by calling in to a MultiSite. The dial-in numbers to the MultiSite depends of the network that is used.
Page 109 4 other video sites. These systems will automatically run Voice Switched mode and transmit a full screen image to the host. In this case you get 26 participants in the cascaded MultiSite conference. * The MultiSite option is not available on the TANDBERG 550 MXP, TANDBERG 770 MXP and TANDBERG 1000 MXP...
Page 110: Text Chat
TANDBERG Maestro MXP 3.12.10 Text Chat While in an ISDN or IP call to another system supporting Text Chat (T.140), select Text Chat the Services Menu. Enter text in the displayed window. How to use Text Chat: 1. Choose Text Chat from the Services Menu to open the Text Chat window.
Page 111: Control Panel
4 Control Panel The Control Panel contains the features: User Guide Diagnostics Audio Demo Restart Settings* Settings: General Call Quality Security Menu Settings Audio Network Presentation Settings Video Restore Default Settings NOTE: If Administrator Password is On, a Settings button will appear on the menu line together with User Guide, Diagnostics, Audio Demo and Restart.
Page 112: User Guide
TANDBERG Maestro MXP 4.1 User Guide The on screen user guide takes you through a quick step-by-step introduction to the video system. It gives the user basic skills in how to use the system.
Page 113: Diagnostics
4.2 Diagnostics Diagnostics allows testing of individual system components and displays the current system settings. Diagnostics contain: System Information Channel Status Call Status System Selftest View Settings IP Address Conflict Check Warnings Administrator Settings...
Page 114: System Information
TANDBERG Maestro MXP 4.2.1 System Information Select System Information to view system numbers, line status, software version, hardware serial number and other useful information. Press arrow key up and down to scroll in the System Information list. System Information contains:...
Page 115: Channel Status
Invalid information element contents Recovery on timer expiry Internetworking, unspecified TANDBERG specific. undefined cause code PRI Red Alarm Red alarm or Loss of signal (LOS) means that there is no signal and thus no framing info received (this has same effect as pulling out the PRI cable).
Page 116 TANDBERG Maestro MXP PRI Yellow Alarm Yellow alarm or Remote Alarm Indicator (RAI) means that the system is receiving framing info, but in this framing info the other side tells the system that it is not reading the system’s transmitted framing info. Typically, this may be a broken connector in the TX part of the system PRI cable.
Page 117: Call Status
Administrator Settings 4.2.3 Call Status Comprehensive information about the call is available through the Call Status window. The menu has two columns, one for transmitted and one for received audio/video/data information. If Dual Stream or MultiSite is available on your system and in use, pressing the UP/DOWN keys will show one page per connected site.
Page 118: System Selftest
TANDBERG Maestro MXP 4.2.4 System Selftest The system performs a check to determine internal hardware integrity. System Selftest is useful when you want to check if your network connection is active.
Page 119: View Settings
4.2.5 View Settings This window displays all the system settings. Use the arrow key on the remote control to scroll through the list. View Settings may contain*: General Settings Screen Settings Software Options Menu Settings Presentation Settings VNC Settings Video Quality System Name Language Dual Monitor...
Page 120 TANDBERG Maestro MXP Default Call Settings Audio Settings Inputs Level Settings Outputs Level Settings Echo Control Audio Leveling (AGC) Alert Tones & Volume Video Settings Picture Control Document Camera Split Screen Call Type Network Bandwidth Restrict (56k) Auto H320 Bandwidth...
Page 121 Video Name Network Type Advanced ISDN Settings ISDN-PRI Settings Channel Hunting Advanced ISDN PRI Settings Leased E1/T1 Settings External network configuration IP Settings Brightness Main Cam Doc Cam ISDN-BRI\PRI\Leased E1\T1\External H331 ISDN Switch Type ETSI (Euro ISDN) Line1 Setup On Number1 Number2 SPID1...
Page 122 TANDBERG Maestro MXP H.323 Settings Advanced H.323 Settings IP Precedence Diffserv IEEE802.1x Settings SNMP Settings IP Services Streaming Settings Network Profiles Security Gateway Ethernet Speed DNS Settings E.164 Alias Use Gatekeeper Gatekeeper IP H.323 Prefix RSVP NAT Address Audio Video...
Page 123 Data Port 1 Data Port 2 * The settings available will vary within the MXP system range depending on system and what software options installed. Baud rate Parity Databits Stopbits Mode Baud rate Parity Databits Stopbits Mode Administrator Settings...
Page 124: Ip Address Conflict Check
TANDBERG Maestro MXP 4.2.6 IP Address Conflict Check The system will give a warning if there is an IP conflict. The user may initiate this check by selecting IP Address Conflict Check.
Page 125: Warnings
4.2.7 Warnings Any warnings registered by the system will be displayed in the Warnings menu. Open a warning in the list to get more information about the warning. The following warnings may be displayed if detected by the system, depending on system type and configuration: ISDN BRI warnings ISDN is enabled on BRI line x, but the line is not connected.
Page 126 TANDBERG Maestro MXP There is something wrong with the Leased E1/T1 line (Yellow alarm). Please check your network connection. (193) H323 gatekeeper warnings Could not register to the gatekeeper. The gatekeeper rejected to register the system. Another system is already registered with the same alias or H.323 ID.
Page 127: Audio Demo
Administrator Settings 4.3 Audio Demo TANDBERG systems are designed to improve audio quality during a video conference – as if the person is in the same room! Demonstrate the high quality Audio of your system by pressing the Audio Demo button at the...
Page 128: Restart
TANDBERG Maestro MXP 4.4 Restart Restart the system by pressing the Restart button. You are prompted with a dialog box saying: Do you want to restart the system? Press OK to restart, press Cancel (X) to abort.
Page 129: System Settings
5 System Settings The Control Panel contains all the settings of the system. Making changes to the settings will change the behavior of the system. It is recommended to password protect the access to the settings to prevent occasional users from making crucial changes to the system, see Control Panel –...
Page 130: General Settings
TANDBERG Maestro MXP 5.1 General Settings When installing the system, go through the General Settings menu to ensure that you have the right settings for your system, see System Configuration. General Settings contain: Language System Name / International Auto Answer...
Page 131: Language
Administrator Settings 5.1.1 Language The system supports 16 different languages for its on-screen menus; English, German, French, Norwegian, Swedish, Italian, Spanish, Portuguese, Russian, Finnish, Chinese Simplified, Chinese Traditional, Japanese, Korean, Thai and Arabic. Select the preferred language and press OK to save.
Page 132: System Name
TANDBERG Maestro MXP 5.1.2 System Name System Name identifies the system: On the welcome page. During an MCU conference call. When using the Web-interface. When the codec is acting as an SNMP Agent. Towards a DHCP server. H323 ID. Other systems can call in using this name instead of IP-number/IP-address.
Page 133: International Name
Administrator Settings 5.1.3 International Name If the System Name contains Asian and non-Latin character text input, the International Name using Latin characters only, must be specified as well. This is in order to make other systems understand the system name.
Page 134: Auto Answer
TANDBERG Maestro MXP 5.1.4 Auto Answer The auto answer setting decides whether an incoming call is put through automatically or manually. The system will automatically answer all incoming calls. On+Mic The system will automatically answer all incoming calls and switch the microphone off when the call is connected.
Page 135: Phone Book Settings
5.1.5 Phone Book Settings Corporate Directory The Corporate Directory is available in the menu. The Corporate Directory is hidden from the menu and is unavailable for users. IP address Enter the IP address of the management system that provides the Phone Book. Path The Path indicates the function of the management system.
Page 136: External Services Settings
TANDBERG Maestro MXP 5.1.6 External Services Settings External Services When set to On External Services are available. When set to Off External Services are unavailable. IP address Enter the IP address of the service provider for External Services. Path Enter the Path to the External Services provider.
Page 137: Permissions
5.1.7 Permissions Permissions contains settings for incoming MCU Calls, incoming telephone Calls, Far End Control, Remote Software Upgrade and Fallback to Telephony. Access Code An access code will help you control the use of the system. All users must enter a code to identify themselves and the call will be charged on their account.
Page 138 TANDBERG Maestro MXP Far End Camera Control The far end will be able to: • Control your camera • Select your video sources • Activate your camera presets • Request snapshots The far end can access none of the four features above on the local system. You will however still be able to control the camera on the far end.
Page 139: Screen Settings
Local PC Display Dual Monitor TANDBERG systems can be used with both one and two monitors. If you use two monitors, make sure that Dual Monitor is set to "On". Selfview, snapshots and Dual Stream will be displayed on the second monitor.
Page 140 TANDBERG Maestro MXP Picture Layout The Advanced Picture Layout is related to the Layout button on the remote control and it can be used at any time to change the screen layout. For wide screen systems POP mode is recommended. You will get optimized picture layouts for wide screen by pressing the Layout button on the remote.
Page 141 Note that if both TV monitor format and VGA format is set to Normal, the system will skip the 1+3 layout, which is not beneficial for 4:3 monitors. Note that the following menu settings do not apply for all TANDBERG MXP systems. Please refer to the actual menu page on your system.
Page 142 TANDBERG Maestro MXP VGA Monitor Format To fully leverage your wide screen display, activate the Native 16:9 format by setting the VGA Monitor Format to Wide. Note that you should only change this setting if your VGA monitor is a wide screen (16:9) monitor or projector.
Page 143 Auto VGA output format will be optimized dependant of the video source format, refresh and of the EDID information available. Supported formats are: SVGA (800x600) 75Hz XGA (1024x768) 60Hz / 75Hz WXGA (1280x768) 60Hz SVGA 800x600 VGA output format is forced to SVGA format (800x600) 75Hz 75Hz XGA 1024x768 VGA output format is forced to XGA format (1024x768) 60Hz...
Page 144 TANDBERG Maestro MXP PC Presentation shown in Wide (stretched) mode.
Page 145: Software Options
5.1.9 Software Options The system requires a valid option key to activate MultiSite and/or Presenter functionality. In order to activate additional bandwidth, you need to enter a bandwidth key. A restart of the system is required after entering a new option and/or bandwidth keys. If the key is invalid, the original key will be used.
Page 146: Date And Time Settings
TANDBERG Maestro MXP 5.1.10 Date and Time Settings NTP IP This is the NTP time server address from which the system can get updated time information. IP Services for more details. The NTP IP will be provided by the DHCP server.
Page 147: Menu Settings
5.2 Menu Settings Menu Settings contain the settings: Input Editor Language Menu Timeout In Call Menu on TV Menu on PC Balloon Help Number Key Mode Administrator Password Kiosk Mode Settings Startup Icons Administrator Settings...
Page 148: Input Editor Language
TANDBERG Maestro MXP 5.2.1 Input Editor Language When the Input Editor Language is set to Chinese, Korean or Japanese the user will be able to enter Chinese / Korean / Japanese characters into an input field like the System Name or Phone...
Page 149: Menu Timeout In Call
5.2.2 Menu Timeout in Call The Menu appears on the bottom line of the screen. Set Menu Timeout In Call to On if you want the menu to time out automatically when you are in a call. The menus will time out automatically after 15 seconds if there is no activity on the remote control.
Page 150: Menu On Tv
TANDBERG Maestro MXP 5.2.3 Menu on TV The Menu on TV setting decides if the menu shall be displayed on the TV screen or not. For optimal layout of the menu, Menu on TV should be Off if Menu on PC is On and vice versa.
Page 151: Menu On Pc
5.2.4 Menu on PC The Menu on PC setting decides if the menu shall be displayed on the PC (VGA screen) screen or not. For optimal layout of the menu, Menu on TV should be Off if Menu on PC is On and vice versa.
Page 152: Balloon Help
TANDBERG Maestro MXP 5.2.5 Balloon Help It is possible to enable / disable the balloon help window. Choose On if you want help text windows to appear. There will be no help text window.
Page 153: Number Key Mode
5.2.6 Number Key Mode When pressing a number key on the remote control, while in a call, the user can decide what shall happen. The system can be configured to act automatic or manual. While in a call, the user presses a number key to: •...
Page 154 TANDBERG Maestro MXP Settings for Remote Control Number Keys while in a call: Add Call While in a call, the Call Menu will automatically appear when a number key is pressed on the remote control. This will enable the user to add another call.
Page 155 If you have no stored presets on your system, you are likely not to use presets. Therefore the presets option is not present in the dialog box. Press arrow key to navigate in the list. Press OK on the remote control to select the desired entry. Press a number key while in a call, when having no MultiSite and having stored presets: A dialog box appears offering the options: •...
Page 156: Administrator Password
TANDBERG Maestro MXP 5.2.7 Administrator Password It is recommended to put an Administrator Password on the system. The Administrator Password can be maximum 5 digits long. The Administrator Password dialog box will pop up when you choose Settings from the Control Panel.
Page 157: Kiosk Mode Settings
5.2.8 Kiosk Mode Settings Kiosk Mode In Kiosk Mode the system is set to a simplified state where it can be controlled with just the four arrow keys and OK. You will get a simplified on-screen menu with only basic functionality available: make calls (using predefined contacts in the phone book) receive calls...
Page 158 TANDBERG Maestro MXP If Language Menu is enabled you will first see the language selection menu. Select language and the Welcome Menu will be displayed with your desired language. In a call, the system will display Far End video in full screen. If Max Call Length is set to a value and the system is in a call, the system will display a warning when it is 5 minutes, 1 minute and 10 seconds left of the call.
Page 159 Kiosk Mode - Auto Dial* The system will automatically dial to the first contact in the Phone Book when he handset is lifted. If this contact is busy, the system will call the second number in the Phone Book and so on. If the user places the handset in the cradle, the system will switch to Speaker Mode.
Page 160: Startup
Choose On if you want the company logo to appear in the background of the welcome menu. The logo is not displayed. Note: The TANDBERG Logo will be displayed if no other company logo is loaded and logo is enabled. Display Welcome Text The welcome text displays your system name and dial in numbers by default.
Page 161 Administrator Settings Welcome text is not displayed on the welcome menu. Welcome Text You can change the welcome text to any text you like, instead of the default text. Remember that Display Welcome Text must be On to be able to edit the welcome text.
Page 162: Icons
TANDBERG Maestro MXP 5.2.10 Icons The following indicator icons may be set to on or off: Mic Off Volume Off On Air Encryption Bad Network Telephone On-screen Indicators for details.
Page 163: Presentation Settings
5.3 Presentation Settings Presentation Settings contain: Presentation Start H.239 Startup Video Source Presentation Source Snapshot Source Auto-Display Snapshot PIP Placing Presentation Rate VNC Settings Administrator Settings...
Page 164: Presentation Start
TANDBERG Maestro MXP 5.3.1 Presentation Start If your system has Dual Stream capabilities, you can show two video streams at the same time (see also Dual Stream). Presentation Start is Auto by default. This means that you will start Dual Stream (a second video stream) automatically when starting a presentation.
Page 165: H.239
5.3.2 H.239 H.239 supports transmission of two video streams. It combines elements of Duo Video and People+Content. If H.239 is disabled you will still be able to start TANDBERG Dual Video Stream* Enabled Enables H.239 Disabled Disables H.239 * The TANDBERG 550 MXP can only receive Dual Video Stream.
Page 166: Startup Video Source
TANDBERG Maestro MXP 5.3.3 Startup Video Source The Startup Video Source is the video source on display when the system wakes up from standby mode. If you use Main Camera as start up source, the system will start with Main Camera every time the system wakes up from standby, regardless of what the previous user was using.
Page 167: Presentation Source
Administrator Settings 5.3.4 Presentation Source The Presentation Source is connected to the Presentation button on the remote. Pressing the Presentation button will put the Presentation Source on display. Presentation Source is PC by default*. You can change the Presentation Source to any video source and none. Choosing none results in opening the Presentation menu when pressing the Presentation key.
Page 168: Snapshot Source
TANDBERG Maestro MXP 5.3.5 Snapshot Source When you take a Snapshot, you get a snapshot of the Snapshot Source. Current is the default Snapshot Source. This means that you take a snapshot of the video source that is currently active.
Page 169: Auto-Display Snapshot
5.3.6 Auto-Display Snapshot Select Auto to automatically display a received snapshot. Turn Auto-Display Snapshot Manual if you wish not to have them displayed on the screen when they are sent or received. The snapshots will be sent and received, but not displayed. With Auto-Display Snapshot set for Manual, you must enter the Presentation menu to display a snapshot.
Page 170: Pip Placing
TANDBERG Maestro MXP 5.3.7 PIP Placing PIP Placing lets you decide where the PIP shall appear. You can of course move the PIP with the Layout button on the remote anytime. Top Right PIP is placed in the Top Right corner.
Page 171: Presentation Rate
Administrator Settings 5.3.8 Presentation Rate When setting up a call with H.323 the bandwidth can be controlled by the user. The Presentation Rate is expressed in percent of the Call Rate and shall reflect the H.323 Presentation Rate settings of the sender. The settings are 25%, 50% and 75% of the total available video stream.
Page 172: Vnc Settings
TANDBERG Maestro MXP 5.3.9 VNC Settings VNC Settings is necessary when using a VNC presentation. Please see chapter Presenter and VNC for more information on how to use VNC. Address The IP-address of the PC with the VNC software installed. To find the IP- address of the PC, place the mouse pointer on the VNC program icon in the lower right corner of the Windows taskbar.
Page 173: Call Quality
5.4 Call Quality Call Quality contains the settings: Video Algorithm Audio Algorithm AAC-LD 128kbps Natural Video Max Upstream Rate Video Quality Default Call Settings Administrator Settings...
Page 174: Video Algorithm
TANDBERG Maestro MXP 5.4.1 Video Algorithm The system will automatically select the best video algorithm based on the video source and the capabilities of the remote system. Use this menu to disable video algorithms in case you have interoperability issues calling other systems.
Page 175: Audio Algorithm
* G.722 at 64kbps is used in H.323 (IP) calls only. ** G.711 at 64kbps is used in SIP and H.323 (IP) calls only. *** Dependent on a call rate above the AAC-LD 128 threshold. Note that this is not available on all TANDBERG systems. Administrator Settings...
Page 176: Aac-Ld 128Kbps (Stereo Audio)
TANDBERG Maestro MXP 5.4.3 AAC-LD 128kbps (stereo audio) Specify a call rate for 128kbps AAC-LD. From this call rate and above, "128kbps AAC-LD" is available. On lower call rates "64kbps AAC-LD" is available. Stereo audio requires twice the bandwidth as mono CD-quality audio. Therefore we recommend enabling stereo audio on high call rates only.
Page 177: Natural Video
5.4.4 Natural Video Choosing Natural Video will enable 60 fields* per second true interlaced picture for high motion video. The use of Natural Video requires the H.263+ and H.263++ video protocols. Natural video will be disabled in H.323 MultiSite calls and in H.320 Continuous Presence MultiSite calls. Auto When set to ‘Auto’, the MXP will prefer the H.264 400p/448p resolutions from call speeds between 384kbps and 1920kbps.
Page 178: Max Upstream Rate (Kbps)
TANDBERG Maestro MXP 5.4.5 Max Upstream Rate (kbps) The Max Upstream Rate (kbps) defines the desired maximum transmitted call rate. This is to be able to limit the outgoing bandwidth whilst keeping the maximum incoming bandwidth, especially useful for home offices with different upstream and downstream rates, typically ADSL.
Page 179: Video Quality
5.4.6 Video Quality The different video sources need different Video Quality Settings. Main Camera, VCR, AUX and Split Screen have Motion as default. PC, Document Camera and VNC have Sharpness as default. Motion* Optimized for smooth motion video (CIF/SIF or w288p for low bandwidths, 448p/400p, Interlaced CIF (iCIF) / Interlaced SIF (iSIF) or w448p for high bandwidths).
Page 180 TANDBERG Maestro MXP iSIF from NTSC, if Natural Video is ‘x kbps’ and the bit rate is higher than or equal to x kbps w448p will be used from a wide format (HD720p) input VGA/SVGA/XGA from PC, Digital Clarity Sharpness*: Improved quality of detailed images and graphics, lower frame rate, ideal for enhancing quality at lower bandwidths.
Page 181 (1024 x 576 pixels) w720p (1280 x 720 pixels) * Note that the TANDBERG 550 MXP and the TANDBERG 1000 MXP do not transmit the following video formats: 448p, 400p, iCIF, iSIF, w288p, w448p, w576p, and w720p. Administrator Settings...
Page 182: Call Settings
TANDBERG Maestro MXP 5.4.7 Call Settings Default Call Settings are connected with unchanged when making a call, the system will use the Default Call Settings in the call. In addition to the Call Settings Call Type, Net, Bandwidth and Restrict (56k), you also find settings for H.320 Auto bandwidth and H.323 Auto bandwidth in Call Settings.
Page 183 Select H.323 to ensure that the call is set up as an H.323 call. Select SIP to ensure that the call is set up as an SIP call. Bandwidth Bandwidth decides the quality of the video picture. When set to Auto the system will establish a connection using a proper bandwidth for the call, typically 384kbps for ISDN calls and 768kbps for IP calls.
Page 184 TANDBERG Maestro MXP 2x64 calls 2x56 calls - as making 2 x 64 kbps or 2 x 56 kbps calls to the same system. Place this type of call by: Set Network to ISDN Set Bandwidth to 128 kbps A field for the 2nd number pops up in Call Settings.
Page 185: Audio
5.5 Audio Audio contains the settings: Inputs Outputs Echo Control Stereo Settings Audio Leveling (AGC) Alert Tones and Volume Graphical View Administrator Settings...
Page 186: Inputs
TANDBERG Maestro MXP 5.5.1 Inputs Mic 1- 3 and Audio input 4-6 By default, all inputs are enabled. Just plug in an audio source and it is active. Audio inputs that are On will automatically be mixed. Unconnected inputs will automatically be muted. Select Off to prevent audio/noise from connected but unused inputs.
Page 187 A few examples of microphone levels are: Audio Technica AT871R +3dB (default) Audio Technica AT841R +3dB TANDBERG Audio Science: Audio Technica AT-861PZ +3dB Crown PZM-6D +19.5dB Audio inputs 4, 5 and 6 are set to a default level which is adhered to by most manufacturers of audio-visual equipment and is a level at which most audio-visual equipment (CD-players, VCRs or DVDs) will work.
Page 188 TANDBERG Maestro MXP TANDBERG Audio Science microphone elements: Audio Technica AT-861PZ and Crown PZM- Signal levels - Clipping level microphone inputs Input menu level settings 0.0 dB 83.0 mVpp 1.5 dB 69.8 mVpp 3.0 dB 58.8 mVpp 4.5 dB 49.4 mVpp 6.0 dB...
Page 189 Signal levels - Clipping level line level inputs Input menu level settings 0.0 dB 15.5 Vpp 1.5 dB 13.0 Vpp 3.0 dB 11.0 Vpp 4.5 dB 6.0 dB 7.5 dB 9.0 dB 10.5 dB 12.0 dB 13.5 dB 15.0 dB 16.5 dB 18.0 dB 19.5 dB...
Page 190: Outputs
If Out 1 Mode is set to Auto, the system will select analog or digital (SPDIF) mode dependent on the detected Audio Module. If a TANDBERG Digital NAM is detected then SPDIF mode will be selected, otherwise analog mode will be selected.
Page 191 Signal levels - Absolute max. output level line level outputs* Output menu level settings 0.0 dB 1.2 Vpp 1.5 dB 1.4 Vpp 3.0 dB 1.6 Vpp 4.5 dB 1.9 Vpp 6.0 dB 2.3 Vpp 7.5 dB 2.8 Vpp 9.0 dB 3.3 Vpp 10.5 dB 3.9 Vpp...
Page 192: Echo Control
TANDBERG Maestro MXP 5.5.3 Echo Control Mic 1-3 and Audio 4 Each of the 3 microphone inputs and Audio input 4 has a separate acoustic echo canceller. One echo canceller per input provides more sophisticated control than having one common canceller for all microphones.
Page 193: Stereo Settings
5.5.4 Stereo Settings Settings Out 1 Stereo I/O Stereo Mode* Mode Speakers Analog Analog Analog Analog SPDIF SPDIF SPDIF SPDIF *Out 1 Mode: Auto/Analog/SPDIF is described in Outputs. **L+R = Left + Right When Stereo I/O Mode is Off and Stereo Speakers is Off, the output response will be a mono loudspeaker signal on Audio out 1, AUX on Audio out 2 and VCR on Audio out 3 regardless on the Out 1 Mode setting.
Page 194 TANDBERG Maestro MXP Note that if Stereo Speakers are enabled in the menu without having any stereo speakers connected to the Digital NAM, it may cause the acoustic echo-canceller to malfunction. If the system is connected to a Digital NAM, stereo sound on the loudspeakers shall be present if a stereo input signal is connected to the inputs VCR-Left and VCR-Right or a stereo signal is received from the Far End.
Page 195: Audio Leveling (Agc)
5.5.5 Audio Leveling (AGC) Select On to allow automatic adjustments (Automatic Gain Control) of audio levels. When On, the AGC maintains the audio signal level at a fixed value by attenuating strong signals and amplifying weak signals. Very weak signals, i.e. noise alone, will not be amplified.
Page 196: Alert Tones And Volume
TANDBERG Maestro MXP 5.5.6 Alert Tones and Volume Video Call Alert Tone and Telephone Alert Tone To help distinguish between incoming video calls and ordinary telephone calls, it is recommended to use different ringing tones for video calls and telephone calls.
Page 197: Graphical View
5.5.7 Graphical View Graphical View The graphical view is a visual presentation of the audio inputs and audio outputs. • The Inputs + Far End In are listed on the left, showing the name of the input sources. • The outputs + Far End Out are listed on the bottom, showing the name of the output sources.
Page 198: Video
TANDBERG Maestro MXP 5.6 Video Video contains the settings: Camera Tracking Mode MCU Status Line Floor to Full Screen Web Snapshots MultiSite Picture Mode Video Name...
Page 199: Camera Tracking Mode
The system quickly zooms in on a single person speaking. Suitable when close- ups are preferred over wide-angle images. Note that the Camera Tracking Mode entry will not be available if not using the TANDBERG Precision HD Camera or the WAVE II Camera.
Page 200: Mcu Status Line
TANDBERG Maestro MXP 5.6.2 MCU Status Line The MultiSite / MCU / DuoVideo indicators will be displayed and provide information about the conference. The MultiSite / MCU / DuoVideo indicators will not be displayed. Auto The MultiSite / MCU / DuoVideo indicators will be displayed for a few seconds and then timed out.
Page 201: Floor To Full Screen
5.6.3 Floor to Full Screen When "Floor to Full Screen" is enabled, someone who requests floor will be seen by all participants as full screen. When "Floor to Full Screen" is "Off", someone who request floor in a MultiSite conference using the 5+1 layout will be seen in the large square, rather than full screen. The participant that has the floor is displayed in full screen regardless of what MultiSite layout that is used.
Page 202: Web Snapshots
TANDBERG Maestro MXP 5.6.4 Web Snapshots The system is able to generate JPEG snapshots and provide them when requested (as ‘http get’ or via ftp). See Appendix 6 for descriptions of the possible snapshot files. Snapshots generation is enabled. Snapshots generation is disabled.
Page 203: Multisite Picture Mode
5.6.5 MultiSite Picture Mode MultiSite* Picture Mode determines the default layout of a MultiSite call. Available layouts are: Auto Split, 4 Split, 5+1 Split, and Voice Switched. You can change the layout during a call using the layout option in MultiSite Services. Auto Split Auto Split displays all participants on the screen simultaneously.
Page 204 TANDBERG Maestro MXP Voice Switched mode...
Page 205: Video Name
Administrator Settings 5.6.6 Video Name As a default, the video inputs are given the names Main Cam, PC, Doc Cam, VCR, AUX or VNC, dependent on what video sources are available on your system. The video names cannot exceed eight characters. The names correspond to the video names in the Presentation Menu (Choose Presentation from the Menu and open the Main Video or Presentation Video pop up menu).
Page 206: Security
TANDBERG Maestro MXP 5.7 Security Security contains the settings: Encryption Encryption Mode Passwords Camera Standby Mode...
Page 207: Encryption
5.7.1 Encryption (Country specific) Auto The system will try to set up calls using encryption. Point to point calls: If the far end system supports encryption (AES or DES), the call will be encrypted. If not, the call will proceed without encryption. MultiSite calls*: In order to have encrypted MultiSite calls, all sites must support encryption.
Page 208: Encryption Mode
TANDBERG Maestro MXP 5.7.2 Encryption Mode Auto The system will try to use the most secure encryption - AES, dependent on the capabilities of the other sites. For sites that do not support AES encryption, DES encryption will be tried.
Page 209: Passwords
Administrator Settings 5.7.3 Passwords Administrator Password, IP Access Password, Streaming Password, VNC Password, Access Code and Remote Software Upgrade password are duplicated from their respective menus. Using the Security menu gives you a quick way to change all passwords of the system.
Page 210: Camera Standby Mode
TANDBERG Maestro MXP 5.7.4 Camera Standby Mode There is a setting to the Security menu called Camera Standby mode On (default)/Off. When Camera Standby mode is On, the camera turns away when standby is activated. When the system is activated the camera turns back to normal position.
Page 211: Network
5.8 Network The network menu contain: ISDN/External/Leased E1/T1 LAN Settings Network Profiles Data Port Administrator Settings...
Page 212: Isdn/External/Leased E1/T1
TANDBERG Maestro MXP 5.8.1 ISDN/External/Leased E1/T1 Network Before using the system it is necessary to specify which network to use and Type define its settings. ISDN- If you want to use your system via ISDN-BRI, you should select Network Type: ISDN-BRI and enter the ISDN BRI Settings menu to set the BRI parameters.
Page 213 5.8.1.1 ISDN-BRI Settings To make sure your system will work properly using ISDN-BRI, make the following settings: 1. Set ISDN switch type 2. Enter ISDN line numbers (+ SPIDs if required) 3. Disable unused lines Some software versions do not support 6 ISDN lines, therefore some of the Line Setup entries may be grayed out.
Page 214 TANDBERG Maestro MXP Advanced ISDN Settings Sub address Using a sub address enables you to connect up to eight ISDN terminals to the same ISDN telephone number and line. The terminals are addressed by using different sub addresses. To call a terminal with a sub address, separate the ISDN telephone number and the sub address with a ‘*’.
Page 215 5.8.1.2 ISDN-PRI Settings To make sure your system will work properly using ISDN-PRI, configure the following settings: 1. Set PRI switch type 2. Enter PRI line number Note that the T1 format is predefined to ESF and the line code is B8ZS. This is not configurable. Number Range Enter the range of numbers for your PRI line.
Page 216 TANDBERG Maestro MXP Example: Max Channels may be used for PRIs that are provisioned for a lower number of channels. High Channel, Low Channel and Search may be used for PRIs provisioned with specific requirements for B-channel usage. In the example above, the system will start searching for available B-channels at channel 20, since Search is set to High and High Channel is set to 20.
Page 217 Example: AT&T offers several digital switched services. These include SDN with service code 1 and ACCUNET with service code 6. Below is a list of common service profiles. As these profiles may change, contact your service provider to get the correct profile. Service profiles for AT&T: NSF Service Disable: 0...
Page 218: Leased E1/T1 Settings
TANDBERG Maestro MXP 5.8.1.3 Leased E1/T1 Settings Call Control Auto When Auto is selected, the system will automatically initiate a connection as soon as it detects that the far end tries to make a call. This mode is also commonly known as "data triggered" mode, because the existence of certain data patterns on the line triggers a connection.
Page 219: External Network Settings
5.8.1.4 External Network Settings Before using the system together with external network equipment, you must specify the network parameters on this page. The system has support for up to 2 Mbps (depending on the Bandwidth key loaded) using the External Network (RS449/V.35/X.21) interface. Note that the physical interface on External Networks is one non-standard 26 pin connector.
Page 220 TANDBERG Maestro MXP Network clocking The network clock setting specifies the number of physical external clock signals. RS449/V35 Use RS449/V35 Compatible when the external equipment provides two Compatible clock signals, one for transmit and one for receive. The difference between RS449 and V35 is only the cable.
Page 221: H.331 Settings
5.8.1.5 H.331 Settings Used when broadcasting a videoconference from one site to many others, e.g. via satellite, where there is no possibility to negotiate quality between the receivers and the originator due to one-way communication. Standard two-way communication with quality negotiation between both sides. Administrator Settings...
Page 222: Lan Settings
TANDBERG Maestro MXP 5.8.2 LAN Settings LAN Settings contain: IP Settings H.323 Settings SIP Settings SNMP Settings IP Services Quality of Service 802.1X Settings...
Page 223: Ip Settings
5.8.2.1 IP Settings Remember to restart the system after making changes to IP Settings. This can be done by selecting the “Save and Restart” at the bottom of the IP setting menu. Changes in IP Settings menu will not have any effect until the system is restarted. IP Protocol IP version 4 supported.
Page 224 100 Mbps speed/Half Duplex. 100/Full 100 Mbps speed/Full Duplex. IP Access Password By setting an IP Access Password on the system, all access to the system using IP (Telnet, FTP and WEB) requires a password. The default IP Access Password is “TANDBERG”.
Page 225 Administrator Settings DNS Settings DNS Server 1-5 DNS Server defines the network addresses for DNS servers. Up to 5 addresses may be specified. If the network addresses are unknown, please contact your administrator or Internet Service Provider. DNS Domain Name DNS Domain Name is the default domain name suffix which is added to unqualified names.
Page 226 TANDBERG Maestro MXP 5.8.2.2 H.323 Settings E.164 alias This is the E.164 address of the system. The E.164 address is equivalent to a telephone number, sometimes combined with access codes. Valid characters are 0-9,* and #. When using a gatekeeper, the system will send a message to the gatekeeper containing both the E.164 address and the H.323 ID of the system.
Page 227 This is the gatekeeper IP-address that is used if you specify H.323 Call Setup: Gatekeeper and Gatekeeper Discovery: Manual. Note that if your system is part of a TANDBERG Expressway™ firewall traversal solution and is placed outside the firewall, you should register the IP address of your Border Controller as the Gatekeeper IP address and set H.323 Call Setup to Gatekeeper.
Page 228 TANDBERG Maestro MXP Multiple H.323 Aliases is set to Off. If set to Off, the system will register a single H.323-IDs on the Gatekeeper based on the following priority: • H.323 ID • International Name • System Name The default setting for Multiple H.323 Aliases...
Page 229 Administrator Settings CallManager Settings CallManager IP This is the CallManager IP-address that is used if you specify H.323 Call Setup: CallManager.
Page 230 In the router, the following ports must be routed to the system’s IP-address: Port 1720 Port 5555-5560 Port 2326-2365 Please contact your TANDBERG representative for further information. RSVP Auto Resource Reservation Protocol enables the systems to request the optimal amount of bandwidth for the duration of an IP videoconference.
Page 231 5.8.2.3 SIP Settings Mode Setting the SIP mode to on will enable the system for incoming and outgoing SIP calls. Setting the SIP mode to off will disable incoming and outgoing SIP calls from the system. Display Name The Display name part of the SIP Address (URI) is usually a full name or system name. Examples: “Alice Wonderland”...
Page 232 TANDBERG Maestro MXP The Server Address is the manually configured address for the outbound proxy and registrar. It is possible to use a fully qualified domain name, or an IP address. The default port is 5060 for TCP and UDP, but another one can be provided.
Page 233 Draft-ietf-avt-rfc2032-bis-06.txt - Draft for advanced video signaling including resolution and mpi. RFC 2190 RTP Payload Format for H.263 Video Streams RFC 2429 RTP Payload Format for the 1998 Version of ITU-T Rec. H.263 Video (H.263+) Draft-ietf-avt-rfc2429-bis-05.txt - Draft for advanced video signaling including resolution, mpi, annexes and custom formats.
Page 234 TANDBERG Maestro MXP 5.8.2.4 SNMP Settings SNMP Settings SNMP Trap Host identifies the IP-address of the SNMP manager. SNMP (Simple Network Management Protocol, SNMP Ver 1) is used for monitoring and configuring of different entities in a network. The system's SNMP Agent responds to requests from SNMP Managers (a PC program etc.).
Page 235 Administrator Settings 5.8.2.5 IP Services NTP IP This is the NTP time server address from which the system can get updated time information. This is a requirement for proper operation if H.235 authentication is implemented. The Network Time Protocol (NTP) is used to synchronize the time of the system to a reference time server.
Page 236 TANDBERG Maestro MXP 5.8.2.6 Quality of Service QoS Type No QoS is used. Diffserv Diffserv QoS method is used. Please see below for details. IP Precedence QoS method is used. Please see below for details. Precedence IP Precedence Video Used to define which priority audio, video, data and signaling should have in the network. The higher the number, the higher the priority.
Page 237 Administrator Settings Auto will provide the following priority: Audio Diffserv Video Used to define which priority Audio, Video, Data and Signaling packets should have in an IP network. The priority ranges from 0 to 63 for each type of packets. Diffserv Telephony Used to define which priority Audio packets should have in an IP network for telephone calls.
Page 238 TANDBERG Maestro MXP 5.8.2.7 IEEE 802.1x 802.1X The system may be connected to an IEEE 802.1x LAN network. Supported 802.1x protocols are EAP-MD5, EAP-PEAP and EAP-TTLS. The 802.1x authentication are enabled by setting 802.1x Mode to On. 802.1x authentication enabled 802.1x authentication disabled...
Page 239: Network Profiles
Administrator Settings 5.8.3 Network Profiles This menu consists of 7 network profiles; a prefix and a suffix can be added for each profile. If you add a prefix/suffix to a profile, this prefix/suffix will automatically be added in front/back of the number being dialed.
Page 240: Data Port
TANDBERG Maestro MXP 5.8.4 Data Port The system provides up to two standard RS232 serial ports to allow a computer to be connected for data transfer and control purposes. Note that when connecting to a PC the connecting cable must be a straight through RS232 cable.
Page 241: Restore Default Settings
Administrator Settings 5.8.5 Restore Default Settings Restore Default Settings will restore all system settings. Note that this will not affect your Call Directory information, Network Type, Line Setup numbers or your SPID numbers.
Page 242: Peripheral Equipment
Codec. Peripheral Equipment contains: Interfaces Document Camera VCR / DVD Additional Cameras Additional Microphones TANDBERG DNAM and Speakers Stereo Speaker Kit Telephone Add-On Dual Monitor XGA Monitors and Projectors VESA Display Power Management Digital Monitor Power Management...
Page 243: Interfaces
Video 5 Video Inputs: 1 THSI (TANDBERG High Speed Interface) on Data2. Used for connecting the Precision HD Camera. When Precision HD Camera is connected, video input 1 will be disabled. 2 video inputs supporting S-Video through Mini-DIN connectors. If THIS is used, the first S-Video input will be disabled.
Page 244 LCD monitors and high-end video graphics cards. The TANDBERG codec contains a DVI-I plug that can transmit either digital DVI signals or standard analog VGA signals, depending on what type of monitor is connected.
Page 245 Sync DVI-I - Combined Analog and Digital Connector Pin Assignments. The TANDBERG 6000 MXP Profile and 3000 MXP Profile* systems are shipped with a PC cable with integrated audio: DVI-A Plug + 2*RCA Plug to VGA Plug + 3.5mm Stereo Plug, length 6m.
Page 246 TANDBERG Maestro MXP Signal name CON. CON. 3 Pin 1 Pin DDC Clock DDC Data Vertical Sync DDC Power 14, 16 (+5V) Digital return 5, 10 RGB Red RGB Green RGB Blue Horizontal Sync RGB Return 6, 7, 8 Outer Shield...
Page 247 HDD 15P Dust Cover PE Mold [A2T0225] Dust Cover DVI Dust Cover PE Mold [A2E1544] * The TANDBERG 550MXP and TANDBERG 770 MXP do not support VGA in, but the endpoint can be setup to support VGA out for a monitor. Peripheral Equipment...
Page 248: Audio
TANDBERG Maestro MXP 6.1.2 Audio 6 Audio Inputs: 3 microphone inputs (balanced, 24V phantom powered) via XLR connectors. 3 audio inputs (line level) via RCA connectors. All audio inputs are active by default. For further information, refer to chapter Audio.
Page 249 Audio output connector specification: Connector label Audio outputs Signal type Unbalanced Connector (codec) Female RCA/phono, sleeve-ground, centre-signal Output impedance 680 ohms Max output level when set 15.5 Vpp to maximum output level and volume control set to 1.2 Vpp max. Max output level when set to minimum output level and volume control set to max.
Page 250: Network
1 x Ethernet (RJ-45 Jack) LAN interface (10/100 Mb) up to 4 or 6 Mbps depending on the bandwidth option installed. To connect the system to a LAN, use the Ethernet cable provided by TANDBERG (or a standard Ethernet cable).
Page 251 Pin-1 Pin-2 Pin-4 Pin-5 Note! TANDBERG recommends always using category 5 cabling. NET Interface: 1 x X.21 / V.35 / RS449 with 1 x RS366 Call Control up to 2 Mbps V35: V.10 (RS423). For balanced signals a "0"=low voltage is defined as terminal A positive with respect to terminal For unbalanced signals a "0"= low voltage is defined as terminal positive with respect to GND.
Page 252 TANDBERG Maestro MXP RS449: RS366: All balanced inputs and outputs (A and B) use balanced line signals according to V.11 (RS422) and single ended signals in accordance with V.10 (RS423). For balanced signals a "0"=low voltage is defined as terminal A positive with respect to terminal For unbalanced signals a "0"= low voltage is defined as terminal positive with respect to GND.
Page 253 Peripheral Equipment All signals are electrically according to RS232. Cable length max: 5 meter X21:...
Page 254 TANDBERG Maestro MXP All balanced inputs and outputs (A and B) use balanced line signals according to V.11 (RS422) and single ended signals in accordance with V.10 (RS423). For balanced signals a "0"=low voltage is defined as terminal A positive with respect to terminal For unbalanced signals a "0"= low voltage is defined as terminal positive with respect to GND.
Page 255: Data Port
The TANDBERG main camera is normally connected to data port 2 and pin number 4 provides 12V DC / 1 Amps to the main camera. Otherwise the pin-outs for both data ports are the same.
Page 256: Document Camera
TANDBERG Maestro MXP 6.2 Document Camera A document camera can be used for showing text, diagrams and a variety of graphical material as well as small three-dimensional objects. How to use a document camera with your system: 1. Connect the document camera to the Doc Cam input, if available, on the system.
Page 257: Dvd / Vcr
6.3 DVD / VCR DVD/VCR Playback Mono For playback, connect a cable between Video Out on the VCR and Video In (VCR) on the system. Connect a cable between Audio Out on the VCR and the Audio In (VCR) on the system. Choose VCR from the Presentation menu to activate the VCR input.
Page 258: Additional Cameras
2. Camera number three must be connected to video input 3, and so forth. The maximum length of the camera cable for multiple cameras supported by TANDBERG is 20 m (65 ft). Note that additional controllable cameras are only available for some rollabout systems.
Page 259: Additional Microphones
Camera Tracking feature. Audio Science Microphone TANDBERG's award-winning Audio Science microphone is a ceiling-mounted, wide coverage, boundary microphone, which can eliminate the need for table microphones. It is designed to pick up the audio from all conference participants seated within in its pick-up area, defined by a quarter-sphere of approximately 14-foot (4.25m) radius extended in front of, and to the sides of...
Page 260 TANDBERG Maestro MXP...
Page 261: The Tandberg Dnam And Speakers
6.6 The TANDBERG DNAM and Speakers TANDBERG 6000 MXP Profile, TANDBERG 6000 MXP, TANDBERG 7000 MXP, TANDBERG 8000 MXP and TANDBERG Maestro The TANDBERG Digital Natural Audio Module, DNAM*: The DNAM audio system is built on two specially designed and separate modules; the DNAM audio amplifier and the DNAM loudspeaker cabinet.
Page 262 The DNAM Amplifier*: 3 x 50W continuous average Center Output Power (load specified by DNAM Center Speakers). 2 x 50W continuous average Stereo Output Power (load specified by TANDBERG Loudspeaker Stereo Kit). Full dynamic range for audio (high fidelity range) Digital Signal Processing and Filtering on all channels for best audio detail clarity Digital Crossover Filtering on center channels.
Page 263 The DNAM Loudspeaker Cabinet (Center Speakers)*: 3-way Center Speaker system Frequency range 50Hz - 20kHz 2 x 130mm low- and midrange loudspeakers, 8 ohms nominal, high quality 1 x 25mm dome tweeter, 6 ohms nominal, high quality Crossover filtered audio signals received from DNAM amplifier Long time max power 90 Watt on all loudspeakers Enclosed MDF speaker cabinet Integrated Stereo Speakers**:...
Page 264 *Note that there are different solutions on integrated audio modules and speakers included in the larger high-end TANDBERG systems. Please contact your TANDBERG representative for more information. ** These are available with the TANDBERG 3000 MXP Profile and TANDBERG 6000 MXP Profile only. The Mini-DNAM amplifier*:...
Page 265: Stereo Speaker Kit
Stereo Speaker Kit. Note that if stereo speakers are enabled in the menu without having any stereo speakers connected to the Digital NAM, or having other speakers than the TANDBERG stereo speakers, it may cause the acoustic echo-canceller to malfunction.
Page 266 TANDBERG Maestro MXP...
Page 267: Telephone Add-On
6.8 Telephone Add-On The system has a built in audio bridge* that can bring in Voice over IP (VoIP) telephony or normal telephone sites using ISDN. Note that this requires a system with mixed audio output (audio from local and far end) and one audio input without integrated echo cancelling.
Page 268: Dual Monitor
TANDBERG Maestro MXP 6.9 Dual Monitor Note that this requires a system with dual monitor video output. The Dual Monitor option consists of an additional monitor, bigger cabinet top-plate and associated cabling. The Dual Monitor can be used to show full screen selfview, snapshots and Duo Video.
Page 269: Xga Monitors And Projectors
6.10 XGA Monitors and Projectors (Optional) Some TANDBERG systems can be delivered with optional single or dual TV/XGA monitors. It can also be connected to any DVI/VGA/PAL or NTSC display. Note that this requires a system with minimum one DVI-I output.
Page 270: Vesa Display Power Management
In Off mode some power may still be drawn in order to power indicator lights etc. EDID contains the information on which mode a specific monitor supports. TANDBERG supports all four modes. However, in F1 and above, all monitors not listed below are automatically set to Off.
Page 271: Digital Monitor Power Management
DMPM in software F2 and above. Six monitor power states are defined. Monitor On Power state Transmitter (TANDBERG codec) and receiver (Monitor) are powered and active. This power state is equivalent with the DPMS normal mode. Intermediate Power state...
Page 272: Extended Display Identification Data (Edid)
This standard contains information on product ID, basic display parameters, timing identifications and detailed timing descriptions. In F1 and above, TANDBERG will use the EDID information to decide which resolution to use, 800x600 @ 75Hz or 1024x768 @ 60Hz. Example (1024x768@60Hz)
Page 273 Peripheral Equipment Tested and verified monitors, EDID & Timing Listed below are some of the monitors TANDBERG have tested and verified against: ADI A715 Dell W1700 Dell W1900 EIZO L367 EIZO F730 ErgoScan 400S Hitachi CM640ET Hitachi CM769ET IBM 9494-HBO...
Page 274: Appendices
Appendix 8: Connecting the system to PRI/T1 Appendix 9: Connecting the system to the Switched 56 network Appendix 10: Connecting the system to ISDN using NT1 network adapters Appendix 11: TANDBERG Cameras Appendix 12: Remote control Appendix 13: Cisco CallManager registration...
Page 275: Appendix 1: Technical Specifications
H.320 up to 2 Mbps H.323 up to 4 Mbps point-to-point SIP up to 4 Mbps Up to 6 Mbps total MultiSite bandwidth FIREWALL TRAVERSAL TANDBERG ExpresswayTM Technology Auto NAT H.460.18, H.460.19 Firewall Traversal VIDEO STANDARDS H.261, H.263, H.263+, H.263++ (Natural Video), H.264...
Page 276: Tandberg Maestro Mxp
Streaming compatible with Cisco IP/TV, Apple QuickTime®, RealPlayer® v8 etc. SYSTEM MANAGEMENT Support for the TANDBERG Management Suite Total management via embedded web server, SNMP, Telnet, SSH, XML, SOAP and FTP Remote software upload: via web server, ftp server or...
Page 277 System features vary depending on network selection and software package. All specifications are subject to change without notice. TANDBERG is a registered trademark or trademark of TANDBERG in the U.S. and other countries. RealPlayer is a trademark or a registered trademark of RealNetworks, Inc. QuickTime is a registered trademark of Apple Computer, Inc., registered in the U.S.
Page 278: Appendix 2: Bandwidth Information For Tandberg Endpoints
TANDBERG Maestro MXP Appendix 2: Bandwidth Information for TANDBERG Endpoints Bandwidth information for TANDBERG endpoints Model Bandwidth Point to point ISDN / IP MultiSite Rate Matching Dual Stream (DuoVideo / H.239) Secure Conference H.264 Picture Mode MultiSite Model Bandwidth Point to point...
Page 279 H.264 Picture Mode MultiSite Model Bandwidth Point to point ISDN / IP MultiSite Rate Matching Dual Stream (DuoVideo / H.239) Secure Conference H.264 Picture Mode MultiSite Model Bandwidth Point to point ISDN / IP MultiSite Rate Matching Dual Stream (DuoVideo / H.239) Secure Conference H.264...
Page 280: Appendix 3: Environmental Considerations
TANDBERG Maestro MXP Appendix 3: Environmental Considerations Environmental considerations This section explains how to carry out basic adjustments and simple tests to ensure that you send and receive the best possible image and audio quality when using your system. Iris control and lighting By default the system camera will use an automatic iris to compensate for changes in lighting.
Page 281: Appendix 4: Guidelines For Settings Up Rooms For Video Meetings
Appendix 4: Guidelines for Settings up Rooms for Video Meetings Guidelines for setting up rooms for video meetings The following are a set of guidelines to consider when either building a video meeting room, or using an existing room for video meetings. Lighting: Low Contrast desired for light intensity.
Page 282: Appendix 5: Security
TANDBERG Maestro MXP Appendix 5: Security Security The system has several features both to protect from unauthorized use and system access: Access Code: When Access Code is enabled, the user will be asked to enter an access code before he/she is able to make a call.
Page 283 All TANDBERG systems support both AES and DES encryption. By default this feature is enabled such that when connecting with any other video system or MCU, a TANDBERG system will attempt to establish a secure conference using AES or DES encryption. The TANDBERG system will attempt this for both IP and ISDN connections.
Page 284 Diffie Hellman key distribution via H.320, H.323 and Leased Line connections. The TANDBERG AES implementation is validated as conforming to the Advanced Encryption Standard (AES) Algorithm, as specified in Federal Information Processing Standard Publication 197, Advanced Encryption Standard, by The National Institute of Standards and Technology (NIST).
Page 285: Appendix 6: Using The File System
Appendix 6: Using the File System Using the file system It is possible to access a file system within the TANDBERG system by using ftp: DOS- ftp <IP-address of system>, or window: Web- ftp:// <IP-address of system> browser: Description of the different files: all.prm...
Page 286: Appendix 7: Web Interface
TANDBERG Maestro MXP Appendix 7: Web Interface Web Interface It is possible to access and maintain the system remotely via a local area network (LAN) using a standard Web-browser. Connect your system to a LAN with a Network cable. How to configure your system for web interface: 1.
Page 287: Appendix 8: Connecting The System To Pri/T1
Appendix 8: Connecting the System to PRI/T1 (Not available on all TANDBERG systems) Connecting the system to PRI/T1 Using CSU adapter Connecting the system to the ISDN network via the E1/T1-interface using an Adtran T1 ESF CSU ACE or equivalent CSU, will allow up to 1.54 Mbps connection. The E1/T1-interface must be connected to a CSU approved according to IEC 60950, UL 1950 or equivalent standard.
Page 288: Appendix 9: Connecting The System To Switched 56 Network
TANDBERG Maestro MXP Appendix 9: Connecting the System to Switched 56 Network Connecting the system to the Switched 56 network Using Telesync TS-256 SW56/ISDN adapter Connecting the system to the SW56 network using a Telesync Adapter is described below. There are different Telesync Adapters for different configurations of SW56 networks.
Page 289: Appendix 10: Connecting The System To Isdn Using Nt1 Network Adapters
Glossary Appendix 10: Connecting the System to ISDN using NT1 Network Adapters Connecting the system to ISDN using NT1 network adapters Connecting Connect the first ISDN cable from ISDN 1 on the system to the S-interface on your first NT1 network adapter. Connect the other ISDN cables to the appropriate NT1 network adapters.
Page 290 TANDBERG Maestro MXP...
Page 291: Appendix 11: Tandberg Cameras
Glossary Appendix 11: TANDBERG Cameras TANDBERG Precision HD Camera (Available to TANDBERG 8000 MXP, 6000 MXP Profile, 3000 MXP Profile*, Maestro MXP and Edge 75/85/95 MXP) Pin-outs and Connectors...
Page 292 4. Codec – HD Video Out 5. Kensington Lock NOTE! The enclosed TANDBERG Camera Cables must be used! Do not use other camera cables as this might cause problems with the transfer of video signals from the Precision HD Camera.
Page 293 The maximum length of the camera cable for multiple cameras supported by TANDBERG is 20 m (65 ft). * Applies to T3000 MXP Profile with new hardware. ** Disabled when connected to a TANDBERG system using the TANDBERG Camera Cable. This output does not support HDCP (High Bandwidth Digital Content Protection). Precision HD Camera Dimensions:...
Page 294 TANDBERG Maestro MXP Top view:...
Page 295: Wave Ii Camera
(Not available with set top systems) WAVE II Camera Pinouts and Connectors 8-PIN RJ (shielded modular jack): This connector is used for the power and control signals to the main camera. Pin-8 +12V (presence when connected in daisy chain) Pin-7 Pin-6 Pin-5 RXD (in)
Page 296 TANDBERG Maestro MXP Pin-5 Pin-4 RXD (in) Pin-3 TXD (out) Pin-2 Presence (+12V in daisy chain) Pin-1 Multiple Camera support: The figure below is an example of how multiple cameras should be connected: Dimensions Front view: Side view:...
Page 297 Glossary Rear view:...
Page 298: Appendix 12: Remote Control (Trc3 / Trc4)
TANDBERG Maestro MXP Appendix 12: Remote Control (TRC3 / TRC4) Remote Control (TRC 3 / TRC4) The TANDBERG remote control transmits IR-signals using the following parameters: Protocol Siemens SDA2208 Reference frequency 485kHz Address 4 & 7 IR wavelength 940nm IR carrier frequency...
Page 299 NUMBER 1 NUMBER 2 NUMBER 3 NUMBER 4 NUMBER 5 NUMBER 6 NUMBER 7 NUMBER 8 NUMBER 9 NUMBER 0 PRESENTER ZOOM OUT ZOOM IN VOLUME DOWN VOLUME UP MIC OFF DOWN LEFT LEFT Glossary TANDBERG TRACKER Address Button name...
Page 300 TANDBERG Maestro MXP RIGHT CALL END CALL PHONE BOOK MENU CANCEL LAYOUT WAKE UP LOW BATT PROG VER RIGHT CALL END CALL PHONE BOOK MENU CANCEL LAYOUT MAIN CAM DOC CAM HELP FAR END PRESETS SERVICES WAKE UP LOW BATT...
Page 301: Appendix 13: Cisco Call Manager Registration
2. The Phone configuration page is located on: device (top menu) -> Add a New device -> Phone -> H.323 Client. 3. In the phone configuration page type the IP address of the TANDBERG system in the Device name field, select device pool and push the insert button.
Page 302: Appendix 14: Diagnostic Tools For Ip
TANDBERG Maestro MXP Appendix 14: Diagnostic Tools for IP Diagnostic Tools for IP To use these tools, will require using a PC and setting up a telnet session towards the system. Q.931 To show Q.931 trace during a call you need to issue the command ‘syslog on’. One can get traces for RAS, Q.931 and H.245 with this command.
Page 303 Function Gatekeeper Discovery (RAS) Q.931 Call Setup H.245* Video Audio Data/FECC MultiSite + Duo Video (*) Note: While using MultiSite, if a site is disconnected and reconnected without terminating the entire conference, the next site to be connected will have a H.245 port outside of the specified range.
Page 304: Appendix 15: System Upgrade
Using ISDN A) To upgrade using the web interface, please do the following steps: 1. Type the IP address of the TANDBERG MXP system that shall be upgraded (for instance 10.0.8.77) in a standard browser, such as Internet Explorer 6.0.
Page 305 Glossary Figure 1 3. Enter the Release key in the ‘Release Key’ field and press the ‘Install Software’ button.
Page 306 1. Copy the new software file to a folder on your harddisk, for instance c:\software. 2. Open a DOS window, and go to the folder where the new software is stored. 3. Type ftp <ip address of the TANDBERG MXP system>. 4. Type in the supplied ‘Release Key’ as user.
Page 307 2. Copy the new software file to a folder on your computer, for instance c:\software. 3. Type the IP address of the TANDBERG MXP system that the software upgrade is going to be done from (for instance 10.0.8.77) in a standard browser, such as Internet Explorer 6.0. The web interface of the codec will then be displayed.
Page 308 Settings/General/Permissions menu. 7. Enter the password set at the far end for remote upgrade (default password is “TANDBERG”) 8. Press ‘Install Software' .The system will now use about 90% of the call capacity to transfer the software file across.
Page 309: Appendix 16: Declaration Of Conformity
TBR 4 Layer 1, 2 and 3 TECHNICAL CONSTRUCTION FILE NO.: D13628 YEAR WHICH THE CE-MARK WAS AFFIXED: 2004 For an official, signed version of this document, or details regarding documentation from the technical construction file, please contact TANDBERG. Glossary...
Page 310: Appendix 17: Dimensions
TANDBERG Maestro MXP Appendix 17: Dimensions Dimensions...
Page 311 Glossary...
Page 312 TANDBERG Maestro MXP...
Page 313: Appendix 18: Protocols Supported
(Max. number of simultaneous connection = 8, in addition to the RS232 connection). TELNET Challenge TMS (Tandberg Management Suite) uses MD5-Challenge Response algorithm (RFC-1321) Telnet access for encryption of password over the IP network. SNMP - Simple Network Management Protocol A standard network protocol for management and surveillance of TCP/IP networks (RFC 1157 SNMP v1, RFC 1213 MIB-II).
Page 314 TANDBERG Maestro MXP WAN – Wide Area Network A communications network connecting geographically separated computers, printers, and other devices. SSL - Secure Sockets Layer SSL is a proposed open standard for establishing a secure communications channel to prevent the interception of critical information.
Page 315: Appendix 19: Cable Specifications
Appendix 19: Cable Specifications TANDBERG MXP and Classic Endpoints that support External Network External Network Pinout With respect to signals on the NET port: • For balanced signals a “0”=low voltage is defined as terminal A positive with respect to terminal B.
Page 316 TANDBERG Maestro MXP Cable Specification V.35 Cable TANDBERG MXP and Classic Endpoints that support External Network • Connector on cable at Codec end: Female 26 pin high-density DSUB with thumbscrews. • Connectors on cable at V.35-adapter end: Male 34 pin Winchester (AMP part number 201357-1 or equivalent).
Page 317 Cable Specification V.35/RS-366 Cable TANDBERG MXP and Classic Endpoints that support External Network • Connector on cable at Codec end: Female 26 pin high-density DSUB with thumbscrews. • Connectors on cable at V.35-adapter end: Male 34 pin Winchester (AMP part number 201357-1 or equivalent) and Male 25 pin DSUB with thumbscrews.
Page 318 TANDBERG Maestro MXP Cable Specification RS-449 Cable TANDBERG MXP and Classic Endpoints that support External Network • Connector on Tandberg End: Female 26pin High Density DSUB Newark P/N 50F2055 or Equivalent • Connector on RS-449: DSUB 37 pin Male Signal Name...
Page 319 Cable Specification RS-449/RS-366 Cable TANDBERG MXP and Classic Endpoints that support External Network • Connector on Tandberg End: Female 26pin High Density DSUB Newark P/N 50F2055 or Equivalent • Connector on RS-449: DSUB 37 pin Male • Connector on RS-366:...
Page 320 TANDBERG Maestro MXP Cable Specification RS-530 Cable TANDBERG MXP and Classic Endpoints that support External Network • Connector on Tandberg End: Female 26pin High Density DSUB Newark P/N 50F2055 or Equivalent • Connector on RS-530: DSUB 25 pin Male •...
Page 321 Cable Specification RS-530/RS-366 TANDBERG MXP and Classic Endpoints that support External Network • Connector on Tandberg End: Female 26pin High Density DSUB Newark P/N 50F2055 or Equivalent • Connector on RS-530: DSUB 25 pin Male • Connector on RS-366: DSUB 25 pin Male •...
Page 322 TANDBERG Maestro MXP Cable Specification RS-449 Cable to KIV-7 TANDBERG MXP and Classic Endpoints that support External Network • Connector on Tandberg End: Female 26pin High Density DSUB Newark P/N 50F2055 or Equivalent • Connector on RS-449: DSUB 37 pin Male...
Page 323: Glossary
Audio input 6: Intended for connection to a VCR or DVD player or other external playback devices. Audio out 1: Intended for connection to TANDBERG Natural Audio, televisions or audio amplifiers. Audio out 2: Intended for connection to audio recording equipment (or to a telephone add-on hybrid).
Page 324 TANDBERG Maestro MXP Bandwidth: Decides the quality of the video call. High bandwidth gives high quality. Call Control Data Triggered: Uses TxData, RxData and clock signals only. Use Data Triggered when no handshake signal is available. Call control Leased Line: Is a non-dialing protocol and should be used when two systems are connected in a point-to-point connection.
Page 325 Diagnostics: Allows testing of individual system components and displays the current system settings. Digital ClarityTF: Participants enjoy presentations of exceptionally high quality resolution video. Disconnect site: As a Chairman, you get the option to Disconnect site. Disconnect site allows you to disconnect any participant in the conference. Do Not Disturb: When Do Not Disturb is active the system will not accept any incoming calls.
Page 326 H.264: Video algorithm for bandwidth-efficient video compression and decompression Hardware serial number: A unique number (listed in the System Information menu) to identify your system towards your TANDBERG representatives. Humfilter: A highpass filter which reduces very low frequency noise. iCIF: Interlaced CIF, 352x288 pixels, 50 fields per second...
Page 327 A call with more than two participants including yourself MultiSite: The TANDBERG systems internal MCU. Built-in system which makes it possible to establish meetings with up to 6 video calls and 5 telephone calls. The MultiSite option is not available on all systems.
Page 328 TANDBERG Maestro MXP Non Standard Facility: The network provider may require service selection in your ISDN configuration. Valid NSF codes are from 1 to 31. 0 will disable NSF service codes. NR: Noise Reduction. Reduces constant background noise (e.g. noise from air-conditioning systems, cooling fans, etc.).
Page 329 Selfview: Outgoing video. In most cases, this is the image of your self. Serial number: A unique number (the hardware serial number, listed in the System Information menu) to identify your system towards your TANDBERG representatives. Side-by-Side: Side-by-side view means that two pictures are displayed side by side each other on the screen.
Page 330 TANDBERG Maestro MXP Streaming Announcements: The system will announce to the network that it is streaming. This enables a streaming client (e.g. a PC) to connect to the system's streaming session. Used by Cisco IP/TV. Streaming Password: Prevents unauthorized access to the streaming functionality.
Page 331 Glossary VNC: Virtual Network Computing. Voice Switched: The active site will be displayed in full screen during a MultiSite conference. WAVE II Camera: Wide Angle View Camera - delivers the widest angle of view in the industry. Welcome menu: The welcome menu displays the Menu when you are outside a call. XGA: extended Graphics Array (1024 x 768)
Page 332: Index
TANDBERG Maestro MXP 9 Index Access Code...114, 137 Add Another Call...55 Additional microphone ...259 Administrator Password...156 Alert Speaker ...196 Alert Tones and Volume ...196 Allowance ...137 Answer an incoming Call ...61 Assign Floor to Participant...104 Audio Inputs ...186 Outputs...190 Audio Algorithm ...175 Audio Demo ...127...
Page 333 PIP Placing ...170 Postpone 1 hour ...64 Postpone 3 hours...65 Precision HD Camera...14, 291 Presentation Presentation Key...90, 167 Presentation Menu...91 Presentation Source ...167 Presets...84 Production of products...v Release Chair ...103 Release Floor ...100 Release Floor from Participant ...104 Request Floor ...100 Restart ...128 Restore defaults...241 Screen Settings ...139...

TANDBERG Maestro MXP User Manual

1 Introduction

2 Installation

3 General Use

4 Control Panel

5 System Settings

6 Peripheral Equipment

7 Appendices

Appendix 1: Technical Specifications

Tandberg Maestro Mxp

Appendix 2: Bandwidth Information for TANDBERG Endpoints

Appendix 3: Environmental Considerations

Appendix 4: Guidelines for Settings up Rooms for Video Meetings

Appendix 5: Security

Appendix 6: Using the File System

Appendix 7: Web Interface

Appendix 8: Connecting the System to PRI/T1

Appendix 9: Connecting the System to Switched 56 Network

Appendix 10: Connecting the System to ISDN Using NT1 Network Adapters

Appendix 11: TANDBERG Cameras

Appendix 12: Remote Control (TRC3 / TRC4)

Appendix 13: Cisco Call Manager Registration

Appendix 14: Diagnostic Tools for IP

Appendix 15: System Upgrade

Appendix 16: Declaration of Conformity

Appendix 17: Dimensions

Appendix 18: Protocols Supported

Appendix 19: Cable Specifications

8 Glossary

9 Index

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Summary of Contents for TANDBERG Maestro MXP