Troubleshooting - Kingston Technology MyTraveler User Manual

7 T
ROUBLESHOOTING
MyTraveler displays a number of messages with guidelines for troubleshooting. Below is a list of
examples:
•
Fatal error
A general error message indicates that a fatal error has occurred from which the application
cannot recover.
•
Windows version not supported
This message is displayed if you attempt to run MyTraveler on an unsupported version of
Windows. (See Section 1.1 for system requirements.)
•
Large fonts
MyTraveler is designed to use small fonts, and may not provide optimal viewing with large
fonts. To avoid errors or display problems, change the font size to 96 DPI. Open your
Control Panel and follow the path of your operating system:
o Windows Vista
font size (DPI)
o Windows XP
o Windows 2000
•
Unable to Eject DataTraveler
The message "The DataTraveler is currently in use by another application." usually indicates
that you have not closed all applications and/or files on your DataTraveler Secure before
trying to remove it. To resolve this, close all applications and/or file(s) and then remove the
drive.
Note: In Windows Vista
DataTraveler Secure drive. If you continue having problems removing the drive, use
Safely Remove Hardware located in the system tray next to the time/ date.
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: Appearance and Personalization Personalization Adjust
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: Display Properties Settings Advanced DPI Setting
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: Display Properties Settings Advanced
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Secure
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, make sure ReadyBoost
MyTraveler User's Manual
™
cache is not enabled on the
Font Size
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