Sunrise Medical SAPPHIRE 3 Owner's Manual
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Sunrise Medical SAPPHIRE 3 Owner's Manual

Sunrise medical owner's manual scooters sapphire 3, sapphire 4
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SAPPHIRE 3 & 4 WHEEL
Scooters
Owner's Manual

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Summary of Contents for Sunrise Medical SAPPHIRE 3

  • Page 1 SAPPHIRE 3 & 4 WHEEL Scooters Owner’s Manual...
  • Page 2 Iss 4...

  • Page 3: Table Of Contents

    Contents Introduction Guarantee How to use this manual General warnings EMC (EMI) warnings Features Safety warnings and user guidance Tiller control functions Operating your scooter Guidance for safe operation and use Batteries and charging Routine maintenance Service history Specifications Troubleshooting Blank notes page Iss 4 page 1...

  • Page 4: Introduction

    Sunrise Medical Service Agent. If you have any other questions please write to the address below.

  • Page 5: Guarantee

    Medical Limited recommend that you do not undertake maintenance tasks other than those explained in this manual. Your local authorised Sunrise Medical service agent is fully trained by Sunrise Medical to carry out detailed maintenance as and when required. Use only genuine Sunrise Medical replacement parts.

  • Page 6: How To Use This Manual

    How to use this manual We at Sunrise Medical want you to get the best out of your scooter. This Owner’s Manual will familiarise you with the scooter and its features. It contains guidance on everyday usage and general care in addition to information on the high quality standards which we adhere to and details about the warranty.

  • Page 7: General Warnings

    At this time, there are no approved Tie-down Systems for the transportation of a user in ANY moving vehicle whilst seated in a scooter. It is the opinion of Sunrise Medical that users of mobility scooters should be transferred into the appropriate vehicle seating system and use should be made of the restraints available to the auto industry.
  • Page 8 GENERAL WARNINGS PERSONAL AND OPERATIONAL GUIDELINES Drive profiles should only be adjusted by healthcare professionals and approved agents/dealers, who are totally conversant with the process. They must also fully understand the users capabilities and the users ability to operate the scooter safely. Incorrect settings may cause injury or damage to the user, bystanders the scooter and/or nearby property.
  • Page 9 If you have any doubts about health problems affecting your ability to operate the mobility scooter safely, please consult your healthcare professional. Sunrise Medical specifically disclaims responsibility to all personal injury and property damage that may occur during use which does not comply with the relevant national or local statutes.
  • Page 10 GENERAL WARNINGS PERSONAL & OPERATIONAL GUIDELINES The rear body panel, (where fitted), is designed to cover the Batteries, Drive Assembly, Main Controller, Wiring Harness and Electrical Connectors. Only remove this panel for the following; 1. To connect/disconnect cable plugs. 2. To disassemble the scooter for transport. 3.
  • Page 11 GENERAL WARNINGS PERSONAL & OPERATIONAL GUIDELINES Check that all electrical connections are secure before using your scooter. DO NOT under any circumstances, disconnect, cut, extend or otherwise modify ANY of the wiring harnesses installed within or connected to your mobility scooter. DO NOT under any circumstances, disconnect, cut, extend or otherwise modify ANY of the wiring harnesses installed within or connected to your mobility scooter battery charger.

  • Page 12: Emc (Emi) Warnings

    EMC (EMI) WARNINGS CAUTION: IT IS VERY IMPORTANT THAT YOU READ THIS INFORMATION REGARDING THE POSSIBLE EFFECTS OF ELECTRO MAGNETIC CONTAMINATION, (EMC) ON YOUR MOBILITY SCOOTER. SOMETIMES THIS EFFECT IS ALSO KNOWN AS ELECTRO MAGNETIC INTERFERENCE, (EMI). EMC, (EMI), FROM RADIO-WAVE SOURCES. Mobility scooters may be susceptible to EMC, which is interference from electromagnetic energy, (EM), emitted from sources such as radio stations, TV stations, amateur (HAM) radio transmitters, two way radios...
  • Page 13 EMC (EMI) WARNINGS 3. Long-range transmitters and transceivers, such as commercial broadcast transmitters, (radio and TV broadcast antenna towers) and amateur (HAM) radios. Note: Other types of hand-held devices such as cordless phones, laptop computers, AM/FM radios, TV sets, CD players, cassette players and small appliances, such as electric shavers and hair dryers, are not likely to cause any EMC problems to your mobility scooter.

  • Page 14: Features

    Features SEATING Page 14 & 16 REAR PANEL Page 14 FREEWHEEL LEVER Page 20 BATTERIES Page 14 & 26-30 SEAT SLIDE LEVER Page 16 Iss 4 WIDTH ADJUSTABLE ARMRESTS Page 17 CONTROL POD Page 18-20 CHARGER SOCKET Page 19 TYRES Page 15 &...

  • Page 15: Safety Warnings And User Guidance

    Safety warning and user guidance Getting on to your scooter 1. Ensure that the key switch is turned to the off position (Photo 1). 2. Stand at the side of the scooter, facing forwards (Photo 2). 3. Pull both armrests upwards for easy access. 4.
  • Page 16 Safety warning and user guidance General safety warnings Safety is important with any vehicle that is power driven. Below are some essential tips to safeguard your use. These are not conclusive and should be read in conjunction with the sections, which explain how to adjust, operate and maintain your vehicle.
  • Page 17 Safety warning and user guidance Lifting heavy or bulky components Please note that these instructions are to be used as a guide only. Seat: 1. Lift armrests upwards for ease of access (Photo 7). 2. Stand behind seat and pull backrest recline lever to fold the backrest down (Photo 8).
  • Page 18 Safety warning and user guidance Batteries Always check that the batteries are sufficiently charged before setting off. Always ensure that your batteries are in good condition and that no leakage has occurred. Beware! battery fluids are corrosive and care should be taken at all times to avoid contact with it.
  • Page 19 Safety warning and user guidance Transportation When transporting the scooter remove the seat, front basket and lower the tiller, (Photo 15). Always stow your scooter in the luggage compartment of your vehicle. Always ensure your scooter or scooter parts are securely anchored when being transported.
  • Page 20 Safety warning and user guidance Armrest Adjustment The width of the armrests can be adjusted by loosening the two thumbwheel knobs located under the seat base, moving the armrests to the desired position and re- tightening the thumbwheel knobs. Tiller Adjustment The scooter features an adjustable tiller which allows you to lock the tiller in the most comfortable driving position.

  • Page 21: Tiller Control Functions

    Tiller control functions Hand Controls All of the drive controls for the scooter are to be found on the Tiller Control Box (Photo 25). The Preset Speed Knob Turning this knob to the left, (0), reduces your available maximum speed. Turning it to the right, (10), increases the available maximum speed.
  • Page 22 Tiller control functions Throttle Lever The throttle lever offers finger-tip control of your scooter, (Photo 25). It controls the speed as well as forward and reverse motion. Pushing the right-hand side of the lever away from you with the right hand, moves the scooter forwards.

  • Page 23: Operating Your Scooter

    Operating your Scooter Freewheel mechanism A freewheel device disengages the power drive to allow manual operation (Photo 26). The freewheel is selected by pushing down the lever which is located at the rear of the scooter. Once freewheel has been selected, the electronic drive control system is disabled to prevent driving.
  • Page 24 Operating your Scooter Basic Driving 1. Make sure you are properly seated on the scooter and that the Speed Control knob is turned fully to the left, towards No 1. Note: Reverse movement of the scooter may not occur when Speed Control Dial is turned fully anticlockwise and reversing up a slope.
  • Page 25 Operating your Scooter Braking To bring the scooter to a standstill simply let go of the throttle control lever. Remember to keep both of your hands on the handlebars whilst the scooter is braking. Two types of braking are used. (a) Automatic regenerative braking, which slows the scooter to a stop.

  • Page 26: Guidance For Safe Operation And Use

    Guidance for safe operation and use Crossing roads Your scooter is not capable of mounting and dismounting kerbs and other obstacles. Always use pedestrian crossings or drop downs. Be aware that some drop downs may be entrances to driveways. Use caution if this is the case.
  • Page 27 Guidance for safe operation and use Hill climbing Your scooter is designed to travel up or down most reasonable slopes up to 14° (Photo 30), however both hill climbing capability and distance travelled between battery charges will be adversely affected by such things as: 1.

  • Page 28: Batteries And Charging

    Batteries and charging General information Batteries are the power source for almost all of the modern mobility products available today. The design of batteries used in mobility products is significantly different from the batteries used to start a car for example.
  • Page 29 Batteries and charging Battery pack care plan 1. Only use the approved battery charger compatible with the vehicle to be charged. 2. Charge your batteries every night, regardless of the amount of use your mobility device has had during the day. 3.
  • Page 30 Owners Manual. The range stated sometimes differs from manufacturer to manufacturer even though the battery size is the same. Sunrise Medical measure the range of their vehicles in a consistent and uniform manner, but variances still occur due to motor efficiencies and overall product load weight.
  • Page 31 Batteries and charging Off Board Battery Charger Your scooter is supplied with an off-board charging facility. Please note that only chargers with a capacity of minimum 2.0 Amp and maximum 3 Amp supplied by your local authorised Sunrise dealer should be used. 1 Switch your scooter off at the key switch.
  • Page 32 Batteries and charging Off Board Battery Charger The 3 Amp, off-board charger, (Photo 36), has five (5) possible indications: 1. OFF = Not connected. 2. RED = Charger is On. 3. FLASHING RED = Fault. (contact dealer) 4. FLASHING GREEN = Charging. 5.

  • Page 33: Routine Maintenance

    Routine maintenance The following table gives an indication as to when routine maintenance checks should be made. There is no service manual available. Maintenance, fault finding and servicing should be carried out by an authorised Sunrise dealer unless otherwise indicated. The checks below can be carried out by the user Battery charge check (Fig.

  • Page 34: Service History

    Service history This section is designed to assist you in keeping a record of any service and repairs to your scooter. Should you decide to sell or exchange your vehicle in the future, this will prove most helpful to you. Your Service Agent will also benefit from a documented record and this manual should accompany the scooter when service or repair work is carried out.

  • Page 35: Specifications

    WHEEL SIZE FRONT WHEEL SIZE REAR CHARGER OFF-BOARD RANGE OVERALL WEIGHT WITHOUT BATTERIES HEAVIEST PART TYRES FNT BASKET LOAD MAX GROUND CLEARANCE SAPPHIRE 3 122cms (48”) 53cms (21”) 136kg (300lbs) 36 AH 14 degrees 74cms (29.5”) 56-61cms (22”-24”) 746 Watts 6kph (4mph) 22.5cms (9”)
  • Page 36 Trouble Shooting Guide SYMPTOM POSSIBLE CAUSE Shortened range Batteries not charged for long enough Batteries weak and cannot hold charge Battery pack not Battery pack fault charging Charge fault Charger loom or plug damaged Loose connection No output from wall outlet Fuse in charger mains plug blown Button on battery pack has popped out...
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  • Page 39 Sunrise Medical Limited Sunrise Business Park, High Street, Wollaston, West Midlands DY8 4PS England Tel 01384 44 66 88 Fax 01384 44 66 99 E-Mail: sunmail@sunmed.co.uk www.sunrisemedical.com...

This manual is also suitable for:

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