Sunrise Medical Sterling Owner's Manual
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Sunrise Medical Sterling Owner's Manual

Sunrise Medical Sterling Owner's Manual

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See also: Owner's Manual & Service Book
Introduction
Thank you for choosing a Sunrise Medical scooter.
Before using your scooter please
provide you with all the information you will require, however, if you have
any queries about the use, maintenance or safety of your scooter please
contact your local Sunrise Medical Service Agent. If you have any other
questions please write to the address below.
This scooter is designed for comfort, safety and durability and has been
exhaustively researched and tested by our experts.
The scooter is classified as a category B vehicle under the European
It is intended for the use of people of all ages who may have difficulty walking
distances or for periods of time. It is ideal for indoor and outdoor use and
suitable for users up to 136kg in weight, 300 lbs. Differing user weights can
cause performance variation. Maximum user weight tested using 136kg test
The scooter is designed to be driven on footpaths and to cross roads and
therefore should not be driven through mud, water, snow, sand, loose
It has been manufactured to comply with the requirements of the
Medical Device Directive 93/42/EEC, the radio interference
requirements of EEC Directive 89/336/EEC and the battery
charger requirements of EEC Directive 73/23/EEC and
89/336/EEC. Electro Magnetic fields, such as those emitted by
shop alarms may be disturbed by use of the scooter. The function
of the scooter may also be disturbed by Electro Magnetic fields
Sunrise Medical is dedicated to providing products of exacting quality
which conform fully and reliably to the requirements of their intended use.
We are BS/EN ISO 9001 accredited which is the internationally
recognised standard for quality management systems. This approval
ensures we provide quality in all areas of our business from development
through to final delivery. Should you require any further assistance then
International Telephone +44 1384 44 66 88
Iss 2
wheelchair standard EN 12184.
dummy.
gravel or any other unsound surfaces.
emitted by shop alarms.
please contact your local dealer.
SUNRISE BUSINESS PARK
HIGH STREET WOLLASTON
WEST MIDLANDS DY8 4PS
ENGLAND
E-Mail: sunmail@sunmed.co.uk
Fax +44 1384 44 66 99
1
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Summary of Contents for Sunrise Medical Sterling

  • Page 1 Sunrise Medical Service Agent. If you have any other questions please write to the address below.
  • Page 2 Medical Limited recommend that you do not undertake maintenance tasks other than those explained in this manual. Your local authorised Sunrise Medical service agent is fully trained by Sunrise Medical to carry out detailed maintenance as and when required. Use only genuine Sunrise Medical replacement parts.
  • Page 3 We at Sunrise Medical want you to get the best out of your scooter. This Owner’s Manual will familiarise you with the scooter and its features. It contains guidance on everyday usage and general care in addition to information on the high quality standards which we adhere to and details about the warranty.

  • Page 4: General Warnings

    At this time, there are no approved Tie-down Systems for the transportation of a user in ANY moving vehicle whilst seated in a scooter. It is the opinion of Sunrise Medical that users of mobility scooters should be transferred into the appropriate vehicle seating system and use should be made of the restraints available to the auto industry.
  • Page 5 GENERAL WARNINGS Drive profiles should only be adjusted by healthcare professionals and approved agents/dealers, who are totally conversant with the process. They must also fully understand the users capabilities and the users ability to operate the scooter safely. Incorrect settings may cause injury or damage to the user, bystanders the scooter and/or nearby property.
  • Page 6 Sunrise Medical. mount or dismount your mobility scooter without first withdrawing the ignition key. This will ensure that the power is off and the scooter cannot move unexpectedly.
  • Page 7 GENERAL WARNINGS The rear body panel, (where fitted), is designed to cover the Batteries, Drive Assembly, Main Controller, Wiring Harness and Electrical Connectors. Only remove this panel for the following; 1. To connect/disconnect cable plugs. 2. To disassemble the scooter for transport. 3.
  • Page 8 GENERAL WARNINGS Check that all electrical connections are secure before using your scooter. under any circumstances, disconnect, cut, extend or otherwise modify ANY of the wiring harnesses installed within or connected to your mobility scooter. under any circumstances, disconnect, cut, extend or otherwise modify ANY of the wiring harnesses installed within or connected to your mobility scooter battery charger.

  • Page 9: Emc (Emi) Warnings

    EMC (EMI) WARNINGS Mobility scooters may be susceptible to EMC, which is interference from electromagnetic energy, (EM), emitted from sources such as radio stations, TV stations, amateur (HAM) radio transmitters, two way radios and mobile phones. The interference, (from radio sources), can cause the mobility scooter to release its brakes, move by itself, or move in an unintended way.
  • Page 10 EMC (EMI) WARNINGS 3. Long-range transmitters and transceivers, such as commercial broadcast transmitters, (radio and TV broadcast antenna towers) and amateur (HAM) radios. Note: Other types of hand-held devices such as cordless phones, laptop computers, AM/FM radios, TV sets, CD players, cassette players and small appliances, such as electric shavers and hair dryers, are not likely to cause any EMC problems to your mobility scooter.
  • Page 11 Features WIDTH ADJUSTABLE SEATING ARMRESTS Page 14 & 16 Page 17 CONTROL POD Page 18-20 CHARGER SOCKET Page 19 BASKET REAR PANEL Page 14 ADJUSTABLE TILLER Page 17 FREEWHEEL LEVER Page 20 LIGHTS Page 20 BATTERIES Page 14 & 26-30 SEAT SLIDE LEVER Page 16 TYRES...

  • Page 12: Safety Warning And User Guidance

    Safety warning and user guidance 1. Ensure that the key switch is turned to the off position (Photo 1). 2. Stand at the side of the scooter, facing forwards (Photo 2). 3. Pull both armrests upwards for easy access. 4. Pull up the seat swivel lever located under the seat on the right-hand side and rotate the seat to face you (Photo 3).
  • Page 13 Safety warning and user guidance Do not attempt to mount or Safety is important with any dismount kerbs. vehicle that is power driven. Below are some essential tips to Always cross the road with caution safeguard your use. These are not taking the safest and most direct conclusive and should be read in route.
  • Page 14 Safety warning and user guidance 1. Lift armrests upwards for ease of access (Photo 7). 2. Stand behind seat and pull backrest recline lever to fold the backrest down (Photo 8). 3. Grasp the seat base and lift the seat swivel lever (photo 9). 4.
  • Page 15 Safety warning and user guidance Always check that the batteries Your scooter has pneumatic tyres are sufficiently charged before all round. It is good practice to setting off. inspect the tyres for damage or wear, regularly. Always ensure that your batteries are in good condition and that no leakage has occurred.
  • Page 16 Safety warning and user guidance When transporting the scooter remove Mobile telephones or two way radio the seat, front basket and lower the devices must not be used while tiller, (Photo 15). operating the vehicle. Always stow your scooter in the Use of mobile phones or two way luggage compartment of your vehicle.
  • Page 17 Safety warning and user guidance The width of the armrests can be adjusted by loosening the two thumbwheel knobs located under the seat base, moving the armrests to the desired position and re- tightening the thumbwheel knobs. The scooter features an adjustable tiller which allows you to lock the tiller in the most comfortable driving position.

  • Page 18: Tiller Control Functions

    Tiller control functions All of the drive controls for the scooter are to be found on the Tiller Control Box (Photo 25). Turning this knob to the left, (0), reduces your available maximum speed. Turning it to the right, (10), increases the available maximum speed. This gives an approximation of battery charge.
  • Page 19 Tiller control functions The throttle lever offers finger-tip control of your scooter, (Photo 25). It controls the speed as well as forward and reverse motion. Pulling the right-hand side of the lever towards you with the right hand, moves the scooter forwards. Pulling the left-hand side of the lever towards you with your left hand, moves the scooter in reverse and sounds a reversing beeper.

  • Page 20: Operating Your Scooter

    Operating your Scooter A freewheel device disengages the power drive to allow manual operation (Photo 26). The freewheel is selected by pushing down the lever which is located at the rear of the scooter. Once freewheel has been selected, the electronic drive control system is disabled to prevent driving.
  • Page 21 Operating your Scooter 1. Make sure you are properly seated on the scooter and that the Speed Control knob is turned fully to the left, towards No 1. Note: Reverse movement of the scooter may not occur when Speed Control Dial is turned fully anticlockwise and reversing up a slope.
  • Page 22 Operating your Scooter To bring the scooter to a standstill simply let go of the throttle control lever. Remember to keep both of your hands on the handlebars whilst the scooter is braking. Two types of braking are used. (a) Automatic regenerative braking, which slows the scooter to a stop. (b) Automatic braking which will operate a couple of seconds after releasing the control lever and holds the scooter in position, even if you are on a hill.

  • Page 23: Guidance For Safe Operation And Use

    Guidance for safe operation and use Photo 28 Your scooter is not capable of mounting and dismounting kerbs and other obstacles. Always use pedestrian crossings or drop downs. Be aware that some drop downs may be entrances to driveways. Use caution if this is the case.
  • Page 24 Guidance for safe operation and use Your scooter is designed to travel up or down most reasonable slopes up to 14° (Photo 30), however both hill climbing capability and distance travelled between battery charges will be adversely affected by such things as: 1.

  • Page 25: Batteries And Charging

    Batteries and charging This is the type of battery used in Batteries are the power source for the battery pack. It uses GEL almost all of the modern mobility products available today. The design electrolyte which is totally sealed of batteries used in mobility products within the battery’s outer case.
  • Page 26 Batteries and charging 7. Do not top up the charge of your batteries during the day. 1. Only use the approved battery Wait until the evening for a full charger compatible with the overnight charge. vehicle to be charged. 2. Charge your batteries every night, regardless of the amount of use your mobility device has had during the day.
  • Page 27 Owners Manual. The range stated sometimes differs from manufacturer to manufacturer even though the battery size is the same. Sunrise Medical measure the range of their vehicles in a consistent and uniform manner, but variances still occur due to motor efficiencies and overall product load weight.
  • Page 28 Batteries and charging Your scooter is supplied with an off-board charging facility. Please note that only chargers with a capacity of minimum 2.0 Amp and maximum 3 Amp supplied by your local authorised Sunrise dealer should be used. 1 Switch your scooter off at the key switch. 2 Swivel the charge connector cover located on the Tiller Pod and connect charger, (Photo 33 &...
  • Page 29 Batteries and charging , off-board charger, (Photo 36), has five (5) possible indications: (contact dealer) Photo 33 Photo 34 Ensure the scooter is switched off before commencing the charging process. After charging, always swivel the charging socket cover back into place.

  • Page 30: Routine Maintenance

    Routine maintenance The following table gives an indication as to when routine maintenance checks should be made. There is no service manual available. Maintenance, fault finding and servicing should be carried out by an authorised Sunrise dealer unless otherwise indicated. The checks below can be carried out by the user Battery charge check (Fig.

  • Page 31: Service History

    Service history This section is designed to assist you in keeping a record of any service and repairs to your scooter. Should you decide to sell or exchange your vehicle in the future, this will prove most helpful to you. Your Service Agent will also benefit from a documented record and this manual should accompany the scooter when service or repair work is carried out.

  • Page 32: Specifications

    Specifications MEASURMENTS ARE FOR GUIDENCE ONLY. SMALL DIFFERENCES MAY OCCURE PARAMETER SAPPHIRE 3 SAPPHIRE 4 LENGTH 122cms (48”) 122cms (48”) REAR WIDTH 53cms (21”) 53cms (21”) MAX. USER WEIGHT 136kg (300lbs) 136kg (300lbs) BATTERIES 36 AH 36 AH MAX SAFE ANGLE 14 degrees 14 degrees TURN RADIUS...

  • Page 33: Troubleshooting Guide

    Trouble Shooting Guide SYMPTOM POSSIBLE CAUSE SOLUTION Shortened range Batteries not charged for long Charge batteries for eight hours enough or more Batteries weak and cannot hold Replace battery pack charge Battery pack not Battery pack fault Replace battery pack charging Charge fault Replace charger...
  • Page 34 Iss 2...
  • Page 35 Iss 2...
  • Page 36 Sunrise Medical Limited Sunrise Business Park, High Street, Wollaston, West Midlands DY8 4PS England Tel 01384 44 66 88 Fax 01384 44 66 99 E-Mail: sunmail@sunmed.co.uk www.sunrisemedical.co.uk...
  • Page 37 SAPPHIRE 3 & 4 WHEEL Scooters Owner’s Manual...
  • Page 38 Iss 2...
  • Page 39 Contents Iss 2...
  • Page 40 Iss 2...

This manual is also suitable for:

Sapphire 3Sterling sapphire 3 wheelSterling sapphire 4 wheel

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