Troubleshooting - Bosch HIS8655U Use And Care Manual

en-us Troubleshooting
11 Troubleshooting

Troubleshooting

You can eliminate minor issues on your appliance your-
Troubleshooting
self. Please read the information on eliminating issues be-
fore contacting Customer Service. This may avoid unnec-
essary repair costs.
WARNING
Improper repairs are dangerous.
Only authorized service providers should repair the ap-
▶
pliance.
Issue
The oven door feels hotter than
before, after the oven door glass
has been removed for cleaning.
The oven door is not balanced.
The cookware produces a crack-
ling noise.
The cooktop SpeedBoost® func-
tion cannot be activated or turns
off before 10 minutes have
elapsed.
Issue
No display information
The power level in one of the cook-
ing zones is blinking.
+ / and cooking zones not
heating
36
Cause and troubleshooting
The oven door glass is not inserted the right way round.
Check if the oven door glass is inserted the right way round (low-E symbol can
▶
be read).
The inner door glass is missing or has not been inserted during reassembly.
Check if the inner door glass is present or has been inserted during reassembly.
▶
The cookware is made from different multilayered materials
Refer to the section on Cooking with Induction to learn more about suitable cook-
▶
ware. → Page 20
You are using cookware of different sizes and different materials.
Refer to the section on Cooking with Induction to learn more about suitable cook-
▶
ware. → Page 20
The cooking zone is too hot.
Let the cooking zone cool down.
1.
Set the SpeedBoost® function again.
2.
Cause and troubleshooting
The power supply has been disconnected.
Check whether the lighting in your kitchen or other appliances in the room are
▶
working.
The appliance has not been connected as shown in the circuit diagram.
Disconnect the appliance from the power supply.
1.
Make sure the appliance has been connected as shown in the circuit diagram.
2.
There is an electronics fault
If the fault cannot be eliminated, call Customer Service.
▶
The maximum available power of the cooktop has been exceeded.
Turn the control knob to a lower power level within 3 seconds.
1.
If you do not set a different power level, the power level of the affected cooking
2.
zone will be reduced automatically.
→ "Power management", Page 20
The cooking zone has been operating continuously for an extended period of time
without interaction. The automatic time limitation has been triggered.
Touch any control element.
▶
a You can set the cooking zone and continue to cook.
The supply voltage is incorrect. It is outside the normal operating range.
Contact your electrical utility provider.
▶
The cooking zone is unable to detect cookware.
Place cookware on the cooking zone within 30 seconds after setting a power
1.
level.
If cookware is present on the cooking zone, check if the cookware is suitable for
2.
induction cooking.
→ "Induction cooking", Page 20
The set power level can not be executed.
Turn the control knob to 0 and then set a power level again.
▶
The control knob has been pushed in for more than 30 seconds.
Make sure the control knob is released after setting the power level.
▶
If the appliance has an issue, call Customer Service.
▶
WARNING
Improper repairs are dangerous.
Repairs to the appliance should only be performed by
▶
authorized service providers.
Only original spare parts may be used to repair the ap-
▶
pliance.