G&G P2022 Series User Manual page 82

There is too much paper in the
tray.
The print media is beyond the
usage specification range.
Paper Jam
There is foreign matter in the
feed channel.
The feed roller is dirty.
Internal parts failure.
Excessive static electricity on
Print with the print media.
multipage fed The print media is damp and
in sticks together.
Internal parts failure.
The vapor The heat generated during the
comes out toner fusing causes the paper to
around the vapor (This happens even more
paper often when you use dampened
discharge paper under low ambient
area temperature)
• If the problem persists, please contact the customer service center. See the
Note:
Guarantees certificate for contact details.
Remove excess paper from the tray. If you print on
special print media, please use the manual feeder
tray.
Make sure to use the paper that meets
specifications. If you print on special print media,
please use the manual feeder tray.
Clean the feed channel.
Clean the feed roller.
Separate the print media to eliminate some static
electricity. It is suggested that you use the
recommended print media.
Separate the print media or use better and dry print
media.
Vapor is not an abnormality in this case, but still you
can use newly unpacked paper to avoid generation
of vapor. Also, keep your paper from the damp.
Power off the printer and unplug the power cord
when there is a smell of burning. Then consult G&G
support center. It may causes the fire or the electric
shock if you continue to use the printer under this
situation.
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