Sony COM-2 Operating Instructions Manual page 168

1
1
Troubleshooting
Symptom
The unit is automatically
connecting to a wireless
network other than the
one you want to connect
to.
Auto Login fails.
Certain applications cannot
access the wireless
network.
mylo Widget
Symptom
IDs cannot be added to My
Contacts Widget.
The mylo Widget is not
displayed.
The mylo Widget
performance is unstable.
Cause or corrective action
 The wireless network you want to connect to does not
have priority on the connection list. Use "Connection
Manager" to change the priority order (  page 148).
 The wireless network you want to connect to is not
registered. Use "Connection Manager" to register the
access points (  page 148).
 The access point you want to use is set to make its SSID
invisible to users. Put a checkmark on "Hidden" ( 
page 149).
 Auto Login is not set or settings are wrong (  page
160, 161).
 The provider you want to connect is not compliant with
the Auto Login function of this unit. For details about
corresponding providers, visit:
http://www.sony.com/mylo
 The clock setting is wrong. Adjust the clock (  page
152).
 Some public/commercial hotspot providers may restrict
a part of their services (such as TCP ports available).
Change the port number mylo uses, or re-connect to
another provider hotspot (  page 64, 84, 99, 109).
Cause or corrective action
 The contact you want to add is not registered with your
contact list of the applicable Communication
application (AIM, Skype, Yahoo! Messenger, or Google
Talk).
 You are not currently signed in to the applicable
Communication application (AIM, Skype, Yahoo!
Messenger, or Google Talk). To add a user to My
Contacts Widget, first sign in to the applicable
Communication application (  page 57, 67, 87, 102).
 You are trying to assign 6 or more IDs for a box. You
can assign up to 5 IDs per box.
 There is no mylo Widget on the mylo Screen. Add a
mylo Widget on the screen (  page 33).
 The quantity of mylo Widget related files in the internal
memory is near the limit. Make more free space by
taking 1 or more of the following actions:
Delete the temporary cache data of mylo Widgets ( 

page 37).
Uninstall unnecessary mylo Widgets (  page 37).

Table of
Contents
mylo
Widget
Web
RSS/
Podcast
AIM
Skype
Yahoo!
Messenger
Google
Talk
Music
Photo
Video
Camera
Tools
Index
Continued 
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