System becomes unresponsive when NVMe PCIe SSD is surprise removed............. 11 System becomes unresponsive or crashes when NVMe PCIe SSD is inserted..........12 4 Related documentation..........................13 5 Getting help..............................15 Locating your system Service Tag..........................15 Contacting Dell EMC................................15 Documentation feedback..............................15 Contents...
OpenManage Server Administrator (OMSA) application for operating system device management, and Integrated Dell Remote Access Controller (iDRAC) with Lifecycle Controller for local or remote device management. The NVMe PCIe SSD solution supports UEFI, HII and iDRAC with Lifecycle Controller management on select PowerEdge systems only. OMSA for NVMe PCIe SSD device management is available on all supported PowerEdge systems.
NVMe PCIe SSD AIC Install the NVMe PCIe SSD AIC form factor into the appropriate system board slot. See your server documentation for more information. NVMe PCIe SSD features NVMe PCIe SSDs offer a unique and powerful feature set including hot swap, device health, SMART, remaining rated write, device write status, and boot capabilities.
NOTE: Orderly hot swap is only supported when an NVMe PCIe SSD device is installed in a supported Dell system running a supported operating system. Do not insert or remove an NVMe PCIe SSD device while accessing the system BIOS or Hll configuration.
You cannot boot from an NVMe PCIe SSD AIC. Dell supports installation of operating systems to, and booting from, NVMe PCIe SSD U.2s on select PowerEdge platforms that have been configured for UEFI BIOS boot mode. To determine whether or not an NVMe PCIe SSD U.2 may be used as a boot device on your system, see the system-specific documentation at Dell.com/support/manuals.
Storage controller menu in the Device Manager. NOTE: When configured in Dell S140 RAID volumes, separate device entries are not shown. For more information, see the Dell S140 documentation at Dell.com/support/manuals. Use the controller entity when installing or updating the NVMe PCIe SSD driver. You can configure the NVMe PCIe SSD for use in Windows from Computer Management >...
Troubleshooting NOTE: To get help for your NVMe PCIe SSD, see Contacting Dell EMC. Topics: • NVMe PCIe SSD Carrier LED indicators • Ungraceful system shutdown or power loss • General errors NVMe PCIe SSD Carrier LED indicators The LEDs on the NVMe PCIe SSD U.2 carrier indicate the state of each physical device. Each NVMe PCIe SSD carrier in your enclosure has an activity LED (green) and a status LED (bicolor, green/amber).
NOTE: Dell recommends that you use power backup solutions for all Dell systems. General errors The following section describes general errors related to NVMe PCIe SSD.
SSD is in Read-Only Mode. For further instructions, contact a Dell Technical Service representative. NVMe PCIe SSD performance measurement not optimal Description There are a number of factors that may alter the performance of an NVMe PCIe SSD. Dell recommends to take basic setup measures to ensure performance optimization of these devices. Cause NVMe PCIe SSD has not been preconditioned and/or BIOS settings are not optimal.
System becomes unresponsive or crashes when NVMe PCIe SSD is inserted Description System becomes unresponsive or crashes with inserting an NVMe PCIe SSD while accessing the system BIOS or HII configuration utilities. Cause Hot insertion is not supported in pre-operating system's system configuration utilities. Solution Insert only after allowing the operating system to fully load or when the server is powered off.
Getting Started Guide Install the operating system Operating system documentation at Dell.com/ operatingsystemmanuals Get an overview of the Dell Systems Management offerings Dell OpenManage Systems Management Overview Guide at Dell.com/openmanagemanuals Configure and log in to iDRAC, set up managed and management Integrated Dell Remote Access Controller User's Guide at Dell.com/...
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Troubleshooting Provides information about troubleshooting the software and the system. Guide OpenManageServer Provides information about using Dell OpenManage Server Administrator to manage your system. Administrator User’s NOTE: For any documentation related to Dell OpenManage Server Administrator, see Dell.com/ Guide openmanagemanuals.
The Contact Technical Support page is displayed with details to call, chat, or e-mail the Dell EMC Global Technical Support team. Documentation feedback Click the Feedback link in any of the Dell EMC documentation pages, fill out the form, and click Submit to send your feedback. Getting help...