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5.
Troubleshooting
5.1
Error Messages
If there is error during scanning, the LED light will be flashing in red color and error code will
be displayed. Refer to the following table to clear the error conditions.
Error
Problems/Causes
E02/No SD
1. No memory card inserted.
card
2. Card not recognized.
E03 / Card Full
Card full; Images can not be saved.
E08 / Low
battery
Battery power is getting low
1. No scan data detected.
E05 / No
image scanned
2. Scanner time out.
E06 /
Scanner has detected a calibration
Calibration
error
Fails
SP1 / Scanned
Images look distorted (Scanning
speed too fast
speed too fast)
None
Vertical lines appeared on images
(The glass and rollers are dirty.)
* Warning:
If "low battery" is indicated on the LCD display, it is recommended to replace the batteries to
prevent possible incomplete scanned images or other operational problems.
How to restore
1. Insert a memory card.
2. Try a new different card.
Free more space or insert a new
memory card.
Replace batteries (or recharge if
using rechargeable batteries).
Wait until message disappears.
Recalibrate the scanner (See
User Manual for details.)
Rescan original again with a
lower speed.
Clean the glass and rollers with
a cleaning cloth.
5-1
User's Manual
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