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–
(Europe: 1 = Basic, Basic Plus and System,
English, French, German and Italian)
–
(AP: 1 = Z, R and Y System, English, Malay and
Simplified Chinese)
–
(Latam: 1=H and S system)
–
X = the main software version number.
–
Y = the sub software version number.
3. S Indication of the actual mode.
S= SDAM= Service Default Alignment mode.
4. Error buffer
Five errors possible.
5. Option bytes
Seven codes possible.
6. Options
To set the Option Bytes. See chapter 8.3.1 for a detailed
description.
7. Deflection
To set the deflection values. See chapter 8.3.2 for a
detailed description.
8. Tuner
To align the Tuner. See chapter 8.3.3 for a detailed
description.
9. White Tone
To align the White Tone. See chapter 8.3.4 for a detailed
description.
10. Geometry
To align the Geometry. See chapter 8.3.5 for a detailed
description.
How to Navigate
Use one of the following methods:
•
In SDAM, select menu items with the CURSOR UP/DOWN
key on the remote control transmitter. The selected item
will be highlighted. When not all menu items fit on the
screen, move the CURSOR UP/DOWN key to display the
next / previous menu items.
•
With the CURSOR LEFT/RIGHT keys, it is possible to:
–
Activate the selected menu item.
–
Change the value of the selected menu item.
–
Activate the selected submenu.
•
When you press the MENU key in a submenu, you will
return to the previous menu.
How to Store Settings
To store settings first go back to the main menu (fig. 5-1) with
"MENU" button on the remote control and then leave the SDAM
with the "STANDBY" button on the remote control.
How to Exit
Switch the set to STANDBY by pressing the power button on
the remote control transmitter. The error buffer is cleared. (If
you switch the set 'off' by removing the AC power, the set will
return in SDAM when AC power is re-applied and the error
buffer will not be cleared.)
5.2.2
Customer Service Mode (CSM)
Purpose
When a customer is having problems with his TV-set, he can
call his dealer. The service technician can then ask the
customer to activate the CSM, in order to identify the status of
the set. Now, the service technician can judge how severe the
complaint is. In a lot of cases he can advise the customer how
to solve the problem, or he can decide if it is necessary to visit
the customer.
The CSM is a read only mode, therefore modifications in this
mode are not possible.
How to Activate
To activate the CSM press the RECALL button on the System
7 remote control RG4172BK.
After switching ON the Customer Service Mode, the following
screen will appear:
Service Modes, Error Codes and Fault Finding
L01H.2E
CSM Menu
1
AAAABC
X.Y
2
CODE
XX
3
OP
XXX
XXX
4
DETECTED SYSTEM
5
NOT TUNED
6
TIMER
7
CO XX CL XX BR XX SH XX
8
VL XX
BL XX
9
BS XX TR XX
10
COMMERCIAL/CONSUMER
11
PROGRAM NO. XXX
Figure 5-2
1. Software identification of the main micro controller (see
paragraph 5.2.1 for an explanation).
2. Error code buffer (see paragraph 5.4 for more details).
Displays the last five errors of the error code buffer.
3. In this line, the Option Bytes (OB) are visible. Each Option
Byte is displayed as a decimal number between 0 and 255.
The set may not work correctly when an incorrect option
code is set. See chapter 8.3.1 for more information on the
option settings.
4. Indicates which color and sound system is installed for the
selected pre-set.
5. Indicates if the set is receiving an 'IDENT' signal on the
selected source. It will display 'NOT TUNED' if not.
6. Shows "TIMER" if the sleep timer is activated, shows
nothing when sleep timer is not activated.
7. Value indicates parameter levels at CSM entry. CO=
CONTRAST, CL= COLOR, BR= BRIGHTNESS, SH=
SHARPNESS
8. Value indicates parameter levels at CSM entry. VL=
VOLUME LEVEL, BL= BALANCE LEVEL
9. Value indicates parameter levels at CSM entry (only for
stereo sets). BS= BASS, TR= TREBLE
10. Mode Commercial = Hotel / Institutional mode or mode
Consumer. Smartport. Indicates whether the Smart Port is
selected or not.
11. Program NO. TV. Indicates to what channel the TV is
tuned.
How to Exit
Use one of the following methods:
•
Press any button of the remote control transmitter.
•
Press RECALL on a System 7 remote control (the RC-
transmitter RG4172BK).
•
Switch-off the TV set with the AC power switch.
5.3
Problems and Solving Tips (Related to CSM)
5.3.1
Picture Problems
Note: Below described problems are all related to the TV
settings. The procedures to change the value (or status) of the
different settings are described.
No Colours / Noise in Picture
Check CSM line 4. Wrong colour system installed. To change
the setting:
1. Press the MENU button on the remote control.
2. Select the INSTALLATION sub menu.
3. Select and change the SYSTEM setting until picture and
sound are correct.
4. Select the STORE menu item.
Colours Not Correct / Unstable Picture
Check CSM line 4. Wrong colour system installed. To change
the setting:
1. Press the MENU button on the remote control.
5.
EN 9
CSM
XX
XX
XX
XX
XXX
XXX
XXX
XXX
DETECTED SOUND
SKIPPED
SMARTPORT ON/OFF
CL 16532138_019.eps
XXX
141201
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