Troubleshooting - Arcam SA30 Handbook

Troubleshooting

Problem Check the following
The SA30 amplifier is correctly plugged in and switched on
No sound
Your audio source is correctly connected, the correct input is selected
and it is not muted
The SA30 is not in protection mode, as described below
Sound cuts-out unexpectedly The SA30 may enter a protection mode if a fault is detected. The front
panel LED will indicate the fault type, according to the list below
FLASHING WHITE: The internal temperature of the unit reached an
unsafe level. Allow the SA30 to cool off
FLASHING RED: The SA30 amplifier detected a speaker short circuit.
Should this happen, please inspect all the speaker cables to make sure
none of them are shorted together. This fault is very common when
bare wires are being used to make speaker connections
FLASHING ORANGE: The amplifier detected a DC offset.
Following any of the faults described above, the amplifier will turn itself
off and power to the speakers will be removed. To continue using the
SA30, the fault must be removed and the unit must be turned OFF then
back ON
There are fresh batteries in the remote control
The unit responds erratically or not at
all to the remote control
The front panel window is visible and you are pointing the remote
control towards it
The remote is in the correct mode to control the unit i.e by pressing the
AMP button before controlling the SA30.
The display hasn't been turned off. Press the
The front panel display is blank
remote control. See "Display" on page EN-12
All cables are making a good connection. If necessary withdraw the
Hum on the analogue input
cable from the connector and plug it fully in again (turn the power off
before doing this)
The connections inside the source cable connector are not broken or
badly soldered
If the hum originates only when one particular source component is
connected, that an aerial cable, or dish connection to this source is
ground isolated. Contact your installation contractor
button on the
EN-24