Troubleshooting - Bruno ELITE CRE-2110E Operator's Manual

Stairlift Operates Very Slowly
If the batteries on your stairlift are low, the stairlift will move slowly or slowly and/or stop. If
possible, bring your stairlift down to the "charging" position at the top or bottom of the rail to
recharge. Partially charged batteries will allow the stairlift to go down the rail but not up. If the
stairlift continues to run slow or stops, please contact a Bruno dealer to replace batteries.
Stairlift Will Not Operate
• Check the LED lights on the charger.
- Green light shows batteries fully charged.
- Yellow light means stairlift is charging.
- Red light depicts charger receiving electricity, but stairlift not receiving power. For example,
the stairlift might not be resting on the charge strips, the charge strips may be dirty or a
wire is disconnected between charger and rail.
Possible Electrical Issues:
• Check on/off switch on the side of the stairlift seat to make sure it's in the "on" position.
Flip switch "on/off" to reset.
• Look at diagnostic display under seat. Press an arm switch or remote.
If nothing displays, there is no power to the unit.
• Validate the stairlift charger is plugged into a wall outlet.
• Ensure the wall outlet is working by hooking up a lamp or other device.
• Check that a main circuit breaker in your home has not been tripped or fuse blown
(in fuse box of your home).
• Inspect that the cord is not plugged into a "switched" outlet that only receives current when
light switch is turned on.
Keyed Stairlift Units: Make sure key is in "on" position.
Possible Safety Trigger:
• Clear stairs of any objects that may cause the obstruction safety sensors in footrest
to stop lift.
Bruno Dealer
Please call your local Bruno dealer for annual maintenance on your stairlift or if you need other
service on your Elite Curved stairlift.
CRE-2110E OPERATOR 01-28-2022

TROUBLESHOOTING

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