Htek UCV Series User Manual
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Htek UCV Series User Manual

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Notices Information
Htek Smart Phones UCVXX
Series
User Manual
Version 5.42.1.0.X
May. 2022
1

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Summary of Contents for Htek UCV Series

  • Page 1 Notices Information Htek Smart Phones UCVXX Series User Manual Version 5.42.1.0.X May. 2022...

  • Page 2: Notices Information

    Nanjing Hanlong Technology CO., LTD. When this document is made available on www.htek.com, Nanjing Hanlong Technology Co., LTD. gives its right to download and print copies of this content only for private use as a user manual.

  • Page 3: Cleaning

    Notices Information Cleaning To clean the device, use an anti-static cloth. Please avoid cleaning liquids as they might damage the surface or internal electronics of the phone. FCC Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

  • Page 4: Table Of Contents

    Table of Content Table of Content Notices Information ....................... 2 Copyright ........................2 Safety Instructions ......................2 WEEE Warning ......................2 Cleaning ......................... 3 FCC Statement ......................3 Table of Content ........................4 Before You Begin ........................8 Getting Started ........................9 Packing List ........................9 Phone Installation ......................
  • Page 5 Table of Content Hot Line ........................ 35 Auto Redial ......................36 Advanced Call Features ....................36 Call Pickup ......................36 Group Pickup ......................37 Call Park ....................... 38 Busy Lamp Field (BLF) ..................39 Visual Alert for BLF Pickup .................. 39 Audio Alert for BLF Pickup ................... 40 BLF List .........................41 Shared Line ......................
  • Page 6 Table of Content Bluetooth ..........................67 How to Activate Bluetooth? ..................67 To activate Bluetooth via Phone interface: ............67 How to scan the Bluetooth headset device on phone interface: ......68 How to edit device information? .................. 68 How to edit device information on phone interface: ..........68 How to answer an incoming call? ................68 How to adjust the earphone volume during a call? ............
  • Page 7 Key as Send ........................ 93 Dial Plan ........................94 Phone Lock ........................96 Emergency Call ....................97 Action URL ........................98 Settings ..........................99 General Settings ......................99 Dial-Now Timeout ....................99 No Key Entry Timeout ..................100 Show Missed Calls .....................100 Auto Logout Time ....................

  • Page 8: Before You Begin

    Additionally, the examples and graphics in this guide may not directly reflect what is displayed or is available on your phone screen. This user guide contains information for the following HTEK products: UCV20 Smart IP Phones ...

  • Page 9: Getting Started

    Getting Started Getting Started Packing List The package contains the following parts, please check if all the items are not missed: 1. The phone station UCV20...
  • Page 10 Getting Started UCV22 2. The phone stand(UCV20) 3. Handset 4. Headset cord...
  • Page 11 Getting Started 5. Power adapter 6. Ethernet cable 7. Quick installation reference...

  • Page 12: Phone Installation

    Getting Started Phone Installation 1. Attach the phone stand 2. Connect the Handset and optional Headset 3. Connect the Network and Power...

  • Page 13: Hardware Components Preview

    Getting Started Hardware Components Preview UCV20 Item Description LCD Screen To present all information about the date&time, accounts, dsskey, messages, calls and other some information. Status Indicator To indicate the power status Headset To indicate that the phone is or not in Headset mode. Mute 1.
  • Page 14 Getting Started UCV22 Item Description To present all information about the date& time, accounts, LCD screen function icon, messages, calls and other some information. Status Indicator To indicate the status of phone Shutter Switch Adjust the shutter switch to block the camera Camera Labels automatically to identity their context-sensitive features.

  • Page 15: Idle Screen

    Getting Started Idle Screen UCV20 Idle Screen...
  • Page 16 Getting Started UCV22 Idle Screen Name Description It is the area that displays the current set date and time of the Digital Clock Widget phone. Menu It is the area to display various functions of Smart phone It is the area to display the phone’s notifications such as Status Bar missed calls, Voi`ce mail, do not disturb mode and many more.

  • Page 17: Initialization Process

    Getting Started Initialization Process After your phone has been powered up, the system boots up and performs the following steps: Automatic Phone Initialization. The phone finishes the initialization process by loading the saved configuration. The phone LCD screen will display “IP PHONE”. Then show “android “...
  • Page 18 Getting Started 2. Select the desired account. 3. Select Enable for Active. 4. Select the desired Profile of the account. 5. Fill in the SIP User ID, Authenticate ID. 6. Fill in the Password and Name (shown on LCD). 7. Press Save button to save the configuration. To register via Web interface 1.
  • Page 19 Getting Started To register via DHCP SIP Server 1. Login web page and Click Profile→ Basic 2. Select the desired profile from the pull-down list of Profile field. 3. Fill in the Primary SIP Server and other profile information. 4. Select Yes for the DHCP SIP Server and select the SIP Transport. 5.

  • Page 20: Getting Familiar With Your Phone

    Getting Familiar with Your Phone Getting Familiar with Your Phone Icon Preview Icon Description Icon Description Network down Call Park Line(Registered Intercom succeed) Line (Unregistered) Prefix Line(Ringing) XmlGroup Speed Dial LocalGroup BLF(No subscription) XmlBrowser BLF(Free) LDAP BLF(Ring) Forward BLF(Talking) Transfer Speakerphone mode Redial Headset mode...
  • Page 21 Getting Familiar with Your Phone Line holds Share Line Dialed/PickUp Wi-Fi connection is Silent Calls successful Conference Group Pickup Keypad locked XML BLF DTMF BLF List Zero Touch Shared Line(incoming) Hot Desking Shared Line(outgoing) Shared Line(Idle) Shared Line(public hold) Shared Line(private Shared Line(talking) hold) Shared Line(seized)

  • Page 22: Led And Icon Instruction

    Getting Familiar with Your Phone LED and Icon Instruction This part mainly instructs the LED and Icon status. The Power LED Status describe on the premise that the LED setting all set as Yes. For LED status setting, please refer to: LED Status Setting Power Indicator LED LED Status...

  • Page 23: Shared Line Icon

    Getting Familiar with Your Phone Shared Line Icon Icon Status Description Stay green All member of the SCA group in Idle status Stay green a member of the SCA group in off-hook status Other member of the SCA group’s led status Stay red when a member of the SCA group in off-hook status...

  • Page 24: Call Features

    Call Features Call Waiting Auto Redial Intercom Local Contacts Remote Contacts(When you use remote, It will display) Contacts LDAP Contacts(When you use LDAP, It will display) BlackList Sort（Time Desc/Aesc，Number Desc/Aesc） History Type（All Calls/Missed Calls/Dialed Calls/Received Calls/Forwarded Calls） View Voice Mail Messages Set Voice Mail Code Language &...
  • Page 25 Call Features To place a call by Headset: 1. Tap (light will be green). 2. Enter the number. 3. Tap to send the call Using headset to place and answer calls for all time: 1. Log into the webpage and click Setting  Preference. 2.

  • Page 26: Place A Video Call

    Call Features Making multiple calls When you are in a call, you can hold your current call and place a new call. 1. Tap to place the current call on hold. 2. Tap 3. Input another number, 4. Tap to send the call Place a Video Call First, please confirm that the phone camera is turned on(UCV22), or the camera has been successfully connected(UCV20).

  • Page 27: Receive A Call

    Call Features Receive a Call There are three ways to receive a call when the phone is ringing: To receive a call by handset Pick up the handset. To receive a call by headset to receive the call To receive a call by speakerphone 1.

  • Page 28: Call Hold/Resume

    Call Features (if you want to set profile except Profile 1, please select the corresponding profile from the pull-down list in the Profile field) 2. Switch the option to Yes. 3. Click SaveSet. Call Hold/Resume When using the Hold feature, the held party may hear music played by the server. To hold/resume a call: 1.
  • Page 29 Call Features 3. Tap and now the Semi-attended transfer completed. BLF Transfer This feature controls the operation when you press the BLF key during a call. There are three modes:  Attended Transfer  Blind Transfer  New Call To set this feature, enter Setting  Features  Transfer Settings  Transfer Mode via DSS key.
  • Page 30 Call Features How to use 1. A enables the Override Transfer On Hook feature. 2. During the conversation with B, A presses the Hold icon and establishes a new call with C. 3. A hung up the handset. 4. The call will transfer to C and B. Three Way Call Release Type: This feature allows the participants of a local conference to keep talking when the chairman leave.

  • Page 31: Call Conference

    Call Features 2. 2xx response of REFER The phone will not release the call until it receives a 2xx response from the server to the phone's REFER request. 3. BYE for the call The phone will not release the call until receiving BYE from the server. Call Conference This IP Phone supports up to 10-way audio conference.
  • Page 32 Call Features 2. Select the desired forwarding type and tap from the corresponding field. 3. Enter the Forward to number. 4. Tap Save to save the configuration. When the Forward feature is enabled, the Icon will display on top right of the LCD. To configure Forward via Web interface 1.

  • Page 33: Call Return

    Call Features 2. Option 2: Tap Forward or Menu  Forward Select the desired forwarding type and tap from the corresponding field. Tap Save to save the configuration. To cancel the forward feature via Web interface 1. Setting→ Features 2. Click Off for the Always/Busy/No Answer 3.

  • Page 34: Call Waiting Tone

    Call Features Call Waiting Tone To enable the Call Waiting and Call Waiting Tone via Web interface 1. Click Setting→ Features 2. Select Call Waiting: On and Call Waiting Tone: On To Change the Call Waiting Tone time via Web interface 1.

  • Page 35: Dnd

    Call Features 1. Tap , the icon will display 2. To disable the mute function, tap again. When you use the DND feature, the phone is to reject all incoming calls automatically and you can see the DND icon shown on the top right of the LCD on idle page. To enable DND feature via Phone interface: Tap DND when the phone is idle, and then is shown on the top right of the LCD.

  • Page 36: Auto Redial

    Call Features Auto Redial After setting this option, if the phone you are calling responds 486 Busy Here, the phone will prompt it with a busy tone (Busy Tone Timer (0~5s)), and then it will prompt Auto Redial. To configure Auto Redial via Web interface 1.

  • Page 37: Group Pickup

    Call Features To configure Direct Pickup feature via Phone interface 1. Tap Setting→ Features→ DSS Keys→ Line Key2(for example) or Menu  Settings→ Features→ DSS Keys→ Line Key2(for example) 2. Select the Pickup in the Type field. 3. Enter the targeted Number in the Value field. 4.

  • Page 38: Call Park

    Call Features To configure the Group Pickup via Web interface 1. Click Function Keys→ Line Key. 2. Select the desired Line Key and select Group Pickup in the Type field. 3. Enter the desired phone number in the Value field. 4.

  • Page 39: Busy Lamp Field (Blf)

    Call Features Busy Lamp Field (BLF) You can use the BLF (Busy Lamp Field) feature to monitor a specific extension number whether the extension is busy or free. 1. When the extension you are monitoring is idle, the icon is steady green. 2.

  • Page 40: Audio Alert For Blf Pickup

    Call Features 3. Click to save the configuration. To configure BLF via Web interface 1. Click Function Keys→ Line key 2. Select the desired Line. 3. Type selection as BLF. 4. Fill in the required BLF value. 5. Fill in the required pickup code for the extension number. 6.

  • Page 41: Blf List

    Call Features BLF List To configure BLF List via Web interface: 1. Login and click Account→ Basic 2. Select the desired account from the pull-down list of Account in the Account field. 3. Fill in the Eventlist BLF URL. 4. Click Profile→ Advanced 5.

  • Page 42: Shared Line

    Call Features Shared Line Htek IP Phone supports “Shared Call Appearance” by Broadsoft and XCast standard. This feature allows members of the SCA group to shared SIP lines and provides status monitoring (idle, active, progressing, hold) of the shared line. When there is an incoming...

  • Page 43: Intercom

    Call Features To configure Line key via Phone interface 1. Tap Settings→ Features→ DSS Keys→ Line Key2(for example) or Menu  Settings→ Features→ DSS Keys→ Line Key2(for example) 2. Select the Line in the Type field. 3. Select the Account ID. 4.

  • Page 44: Intercom Barge

    Call Features If you want to achieve the Intercom feature, you must enable the “Allow Auto Answer by Call-Info” 1. Login webpage, and click Profile→ Advanced 2. Select the desired profile from the pull-down list of Profile in the Profile field. 3.
  • Page 45 Call Features 3. The input will be saved automatically To configure the Voice Mail feature via Web interface: 1. Click Account→ Basic. 2. Select the desired account from the pull-down list of Account in the Account field. 3. Fill in the Voice Mail UserID. 4.

  • Page 46: Using The Hot Desking

    Call Features To view the voicemail via Phone interface: Tap Message → View Voice Mail The LCD screen displays the amount of new and old voice mails. Note: 1. This feature is not available on all servers. For more information, contact your system administrator.

  • Page 47: Contacts

    Contacts To use the Hot Desking feature on the user interface: 1. Tap the Hot Desking key when the IP Phone is idle. 2. "Clear all other account config?" is shown on the screen and tap confirm. 2. Enter the Extension number and password 3.

  • Page 48: Managing The Local Contacts

    Contacts 1. Tap Contacts or Menu  Contacts. 2. Tap Settings 3. Tap to add a new group. 4. Enter the Group Name and select Ring Tone. 5. Tap Save to save the configuration. Editing Contact Groups You can change or add the group's information. To edit Contact Group in the Local Contacts 1.
  • Page 49 Contacts Adding Contacts After adding a contact to the local Contacts, you can choose to enter relevant information for the contact. At a minimum, you need to enter the contact’s name and number for each new contact. To Adding Contacts via Phone interface 1.
  • Page 50 Contacts Viewing Contacts To view Contacts in the Local Contacts: 1. Tap Contacts or Menu  Contacts. 2. Select the desired contact group or Contacts. Editing Contacts You can update your contacts' information. To edit Contacts in the Local Contacts: 1.

  • Page 51: Moving A Local Contact To Blacklist

    Contacts Edit the contact information (Name, Number). Tap Save to save the configuration. Deleting a Contact You can delete any contact from the Local Contacts. To delete Contacts in the Local Contacts: 1. Tap Contacts or Menu  Contacts. 2. Select the desired contact group or Contacts. 3.

  • Page 52: To Import Or Export The Contact List

    Contacts To import or export the contact list You can manage your phone’s local contacts via phone or web user interface. But you can only import or export the contact list via Web interface. To import an XML file of contact list via Web interface: 1.

  • Page 53: Blacklist

    Contacts Blacklist Incoming calls from the Blacklist are rejected automatically. Adding a Blacklist Contact You can add a blacklist contact on the phone to prevent someone from calling you. To add a blacklist contact via phone interface: 1. Tap ContactsBlacklist or Menu ...

  • Page 54: Moving A Blacklist Contact To The Local Contacts

    Contacts 2. Select the desired contact items. 3. Tap and press delete in the upper right corner. 4. And prompt “Are you sure to delete this item?”. 5. Press yes to confirm deletion. Moving a Blacklist Contact to the Local Contacts You can move a blacklist contact to a Local Contacts.

  • Page 55: Remote Phonebook

    Contacts Remote Phonebook To set Remote Phonebook via Web interface: 1. Login the webpage and click Directory→ Remote Phone Book 2. Fill in the URL of the remote file in the Phone Book URL field. For example, http://10.2.0.140/Phonebook/remotephonebook.xml 3. Fill in the Name and then click to save the configuration.

  • Page 56: Ldap Phonebook

    Contacts LDAP Phonebook When use the LDAP feature, you can get the LDAP Phonebook directly. To configure LDAP via Web interface: 1. Login webpage and click Directory→ LDAP 2. Fill in the LDAP Name Filter: a) This parameter specifies the name attributes for LDAP searching. The “%” symbol in the filter stands for the entering string used as the prefix of the filter condition.
  • Page 57 Contacts To configure LDAP Key via Web interface: 1. Click Function Keys→ Line Key→ choose Line Key2(for example) 2. Select LDAP in the Type field. 3. Click to save the configuration. To Configure LDAP Key via Phone interface: 1. Tap Settings→ Features→ DSS Keys→ Line Key2(for example) or Menu ...

  • Page 58: Recent Calls Setting

    Recent Calls Setting 1. Tap Contacts or Menu  Contacts→ LDAP Contacts. 2. Tap Search , you can enter the desired part of name or part of number. 3. With the search content to match the contact will be automatically displayed on the LCD within 5 seconds.
  • Page 59 Recent Calls Setting 2. Tap to switch among All Calls, Missed Calls, Received Calls, Dialed Calls and Forwarded Calls. 3. Select the desired item. 4. Tap delete icon. 5. Tap confirm to delete it. To delete all entries from the Recent Calls list via Phone interface: 1.
  • Page 60 Recent Calls Setting To Dial a call from Recent Calls via Web interface: 1. Click Directory→ Call History 2. Select the desired history item and click Tel Number. 3. Then the call is dialed on phone.

  • Page 61: Audio Settings

    Audio Settings Audio Settings Ring Tone You can adjust the type and volume of the ring tone. To adjust the Ring Tone Type via Phone interface: 1. Tap Settings→ Basic or Menu →Settings→Basic→Ring Tones. 2. Select the aimed one. 3. Tap Save to save the configuration. To adjust the Ring Tone Type via Web interface 1.
  • Page 62 Audio Settings 2. Select the wanted one and enter the Ring Volume 3. Click to save the configuration. To configure Distinctive Ring Tone via Phone interface 1. Tap Contacts or Menu →Contacts 2. Find the target contact. 3. Tap at the end of the contact entry 4.

  • Page 63: Volume

    Audio Settings Volume You can adjust the volume for the phone by the volume keys: To adjust the Ring tone volume via Phone interface: 1. Option 1: To press side volume keys on the idle page 2. Option 2: To press side volume keys during the call is ringing. To adjust the handset volume via Phone interface: Press side volume keys during a call in handset mode.

  • Page 64: Voice

    Voice 2. Set the value for Play Hold Tone Delay. 3. Click for the setting. Voice Handfree AGC AGC is the automatic gain control, which amplifies the sound according to the loudness of the speech during use. The most ideal effect when using AGC is that when the sound source is off, when the mic is closer or farther, the sound level on the opposite end is the same.

  • Page 65: Volume Amplification

    Voice Volume Amplification Handset Send Volume A fixed gain that controls the volume sent by the Handset. The AGC feature for handset is enabled by default. If you set this option, the AGC feature for handset will be closed. To configure Handset Send Volume via Web interface: 1.

  • Page 66: Handfree Send Volume

    Voice Handfree Send Volume A fixed gain that controls the volume sent by the Handfree (speakerphone). If Handfree AGC is enable, Handfree Send Volume option will not work. To configure Handfree Send Volume via Web interface: 1. Click Setting → Voice. 2.

  • Page 67: Bluetooth

    Bluetooth 3. Click to save the configuration. Note: Only when the volume adjustment on the LCD is greater than +7, the extra loud will take effect. Bluetooth How to Activate Bluetooth? To activate Bluetooth via Phone interface: 1. Find Menu then navigate as follows: Settings->Basic->Bluetooth: 2.

  • Page 68: How To Scan The Bluetooth Headset Device On Phone Interface

    Bluetooth 3. You will see the Bluetooth icon on phone’s homepage status bar during the idle status. (This icon means that phone has no pair the Bluetooth device) How to scan the Bluetooth headset device on phone interface: 1. Select "Pair New Device". 2.

  • Page 69: How To Adjust The Earphone Volume During A Call

    Wi-Fi How to adjust the earphone volume during a call? With the Bluetooth headset paired, you can do the following: Press the Volume key (+) on the phone to increase the volume. Press the Volume  key (-) on the phone to decrease the volume. How to End Call? To end a call: With the Bluetooth headset paired, press the multifunction key on the Bluetooth headset...

  • Page 70: How To Disconnect Wireless Network

    Function Key 1. Tap Settings→Basic→ Wi-Fi or Menu  Settings→ Basic→ Wi-Fi of Use Wi-Fi item, you will see many available wireless 2. Tap the switch button networks: 3. Choose desired wireless network and then tap the item 4. You must enter the wireless network’s password: 5.

  • Page 71: Speed Dial

    Function Key Then the selected Line Key will work as Line. To configure Line Feature via Web interface 1. Click Function Keys→ Line Key. 2. Select the wanted Line Key and set as Line. 3. Select the Account. 4. Click the button to save the configuration.

  • Page 72: Blf

    Function Key You can use the BLF (Busy Lamp Field) feature to monitor a specific extension number whether the extension is busy or free. 1. When the extension you are monitoring is idle, the BLF icon is steady green. 2. When the monitored extension is ringing, the BLF icon turns red, press the BLF icon to pick the IP Phone up directly.

  • Page 73: Prefix

    Function Key 2. Select On for Keypad DTMF Tone. 3. Click to save the configuration. To configure the DTMF via Phone interface 1. Tap Settings→ Features→ DSS Keys→ Line Key2(for example) or Menu  Settings→ Features→ DSS Keys→ Line Key2(for example) 2.

  • Page 74: Local Group

    Function Key To configure the Prefix via Web interface: 1. Click Function Keys→ Line Key. 2. Select the desired Line Key and select Prefix in the Type field. 3. Fill in the value field with number that you want to set as prefix. 4.

  • Page 75: Xml Browser

    Function Key To configure the XML group via Phone interface 1. Tap Settings→ Features→ DSS Keys→ Line Key2(for example) or Menu  Settings→ Features→ DSS Keys→ Line Key2(for example) 2. Tap Type to select the XML Group in the Type field. 3.

  • Page 76: Network Directories

    Function Key Network Directories When using the BroadSoft Directory feature, by just pressing the key you can enter the Broadsoft Contacts interface its fast and convenient. To configure the Network Directories via Phone interface 1. Tap Settings→ Features→ DSS Keys→ Line Key2(for example) or Menu ...

  • Page 77: Conference

    Function Key Then you can press the Network Group key to quickly enter the selected secondary directory of Broadsoft Contacts. Conference You can configure the line key to be used as a conference key. To configure the Conference via Phone interface 1.

  • Page 78: Transfer

    Function Key 1. Tap Settings→ Features→ DSS Keys→ Line Key2(for example) or Menu  Settings→ Features→ DSS Keys→ Line Key2(for example) 2. Tap Type to select the Forward in the Type field. 3. Enter the Number to forward to in the Value field. 4.

  • Page 79: Hold

    Function Key Hold The key can be configured as a hold key. You can use this key to hold and resume a call during the conversation. To configure the Hold via Phone interface 1. Tap Settings→ Features→ DSS Keys→ Line Key2(for example) or Menu ...

  • Page 80: Redial

    Function Key To configure DND via Web interface 1. Click Function Keys→ Line Key. 2. Select the desired Line Key and select DND in the Type field. 3. Click the button to save the configuration. To enable DND feature Press the DND key when the phone is idle status, and then DND icon is shown on the LCD.

  • Page 81: Record

    Function Key Record With record feature, you can record your calls by pressing the record key. To configure the Record via Phone interface 1. Tap Settings→ Features→ DSS Keys→ Line Key2(for example) or Menu  Settings→ Features→ DSS Keys→ Line Key2(for example) 2.

  • Page 82: Public Hold

    Function Key 2. Select the desired Line Key and select Group Listening in the Type field. 3. Click to save the configuration. Public Hold The key can be configured as a public hold key. During a conversation, all members belonging to that SLA group can use this key to hold and pick up with short press linekey on another extension.

  • Page 83: Multicast Paging

    Function Key To configure the Private Hold via Phone interface 1. Tap Settings→ Features→ DSS Keys→ Line Key2(for example) or Menu  Settings→ Features→ DSS Keys→ Line Key2(for example) 2. Tap Type to select the Private Hold in the Type field. 3.
  • Page 84 Function Key To configure a Multicast Paging key via Web interface 1. Click Function Keys→ Line key: 2. Select the desired Line Key and select Multicast Paging in the Type field. 3. Enter the multicast IP address and port number (e.g., 224.5.6.20:2000) in the Value field.
  • Page 85 Function Key phone will ignore incoming multicast paging calls with lower priorities, otherwise, the phone will answer incoming multicast paging calls automatically and place the previous multicast paging call on hold. If disabled, the phone will automatically ignore all incoming multicast paging calls.
  • Page 86 Note: The priorities of listening to multicasting addresses can be predefined: 1 being the highest priority, 10 with the lowest in priority order. Both the multicast paging sender and receiver’s phones play a warning tone when establishing a multicast paging call. Listening to Multicasting addresses can be configurable via Web interface only.

  • Page 87: Customizing Your Phone

    Customizing Your Phone Customizing Your Phone Administrator Password The password is mainly used for login the web interface or set the advanced settings through phone interface. And the default password of the administrator is: admin. To change to password via phone interface 1.

  • Page 88: Language

    Customizing Your Phone Language The default Phone interface language is English. To change the language via Phone interface 1. Tap Menu→ Settings→ Basic→ Language & Input or Menu →Settings→ Basic→ Language & Input . 2. Select the necessary one. 3. Tap Save to save the configuration. To change the language via Web interface 1.

  • Page 89: Screen Saver

    Customizing Your Phone 3. Click to save the setting. Screen Saver There are two types of screen saver: Clock and Colors. Clock：When entering the screen saver, the screen will display the current time with a black background Colors：When entering the screen saver, the screen will display a color picture To enable screen saver via Phone interface: 1.

  • Page 90: Time And Date

    Customizing Your Phone 2. Enter the time for Backlight time (In seconds). The default is 0, which means Backlight is always on. 3. Click to save the configuration. Note: Backlight Time refers to the time into the backlight. Time and Date Time and date is displayed on the idle page, and it can be set automatically by SNTP server or manually by manual setting.
  • Page 91 Customizing Your Phone To configure the DHCP Option 100 via Web interface: 1. Log into the webpage (default username: admin, password: admin) 2. Setting→ Date & Time→ DHCP Option 100 3. Select Yes for the DHCP Option 100 4. Click to save the configuration.
  • Page 92 Customizing Your Phone To change the Account via Web interface 1. Setting→ Date & Time→ Account. 2. Select Yes for SIP Date Override Time and select desired Account. 3. Click to save the configuration. To change the Daylight Saving Time via Web interface 1.

  • Page 93: Led Status Setting

    Customizing Your Phone LED Status Setting The LED Status setting mainly defines the power indicator LED. To configure LED Status via Web interface: 1. Click Setting→ Preference 2. Select Yes or No for Power Status, Ringing Status, Miss Calls Status and Voice Message Status.

  • Page 94: Dial Plan

    Customizing Your Phone Dial Plan Dial plan is a string of characters that governs the way this phone processes the inputs received from your phone keypad. This phone supports dial plan with following accepts digits: 1,2,3,4,5,6,7,8,9,0, *, # Grammar Description any digit from 0-9;...
  • Page 95 Customizing Your Phone Note: 1. Illegal input will fall back to default: {[x*]+}, illegal characters refer to all characters not within {}. 2. If the number you entered does not match the dial plan, you will not be able to make outgoing calls.

  • Page 96: Phone Lock

    Customizing Your Phone Phone Lock To enable Keypad Lock via Phone interface: 1. Tap Settings→ Advanced Setting→ Phone Settings→ Phone Lock or Tap Menu →Settings→ Advanced Setting→ Phone Settings→ Phone Lock 2. Change Lock to All Keys,set Unlock Pin,Auto Lock,Timeout and Emergency Call (if need) 3.

  • Page 97: Emergency Call

    Customizing Your Phone Emergency Call Public telephone networks in countries around the world have a single emergency telephone number (emergency services number), that allows a caller to contact local emergency services for assistance when required. The emergency telephone number may differ from country to country. It is typically a three-digit number that can be easily remembered and dialed quickly.

  • Page 98: Action Url

    Customizing Your Phone Action URL To configure action URL via Web interface: 1. Click Setting→ Action URL 2. Fill in the needed values in the designated blank spaces. 3. Click to save the configuration.

  • Page 99: Settings

    Settings Settings General Settings Dial-Now Timeout Dial-Now Timeout means that when you enter the number which is matching with dial plan, it will dial out automatically after some time when you stop entering the number.

  • Page 100: No Key Entry Timeout

    Settings To configure Dial-Now Timeout via Web interface: 1. Click Setting→ Preference 2. Fill the blank of Dial-Now Timeout: for example, 5(seconds). 0 means dial out immediately, default is 0 seconds, max is 29 seconds (between 0 to 29). 3. Click the button to save the configuration.

  • Page 101: Auto Logout Time

    Settings 3. Click for the setting. Auto Logout Time Set the Web login timeout. 1. Login webpage, and click Setting→ Preference 2. Set number 1~5000 min for Auto Logout Time. 3. Click for the setting. Reboot in Talking This function is to allow reboot during the calls or not. When this function is disabled, reboot will not be executed immediately during the call, but will be executed after the call ends.

  • Page 102: Suppress Dtmf Display

    Settings Suppress DTMF Display Whether to hide DTMF during the call; if this function is enabled, the DTMF during the call will be displayed as *. 1. Login webpage, and click Setting→ Preference 2. Select On or Off for Suppress DTMF Display. 3.

  • Page 103: Network Setting

    When dialing or calling, the headset is used as an answer mode, and the headset is not used by default as in the preceding case. Network setting Htek IP Phone currently only supported IPv4.They have two mode of Network: DHCP and Static. The default mode is DHCP, it will obtain IP address and other information automatically.
  • Page 104 Settings To configure DHCP via Phone interface: 1. Tap Settings→Advanced(password: admin)→Network→ WAN Port→ IP Port Mode→IPv4→ DHCP mode or Menu →Settings→Advanced(password: admin)→Network→ WAN Port→ IP Port Mode→IPv4→ DHCP mode. 2. Click Save and the pop-up box shows "System will reboot, Are you sure?". To configure a static IP address via Phone interface: 1.

  • Page 105: Pc Port

    Settings PC Port Two modes for PC Port: bridge and Connect to Expansion Module. To Select the PC Port via Phone interface: 1. Tap Settings→Advanced(password: admin)→Network→ PC Port→ Bridge /Router/Connect to Module. or Menu →Settings→Advanced(password: admin)→Network→ PC Port→ Bridge /Router/Connect to Module. 2.

  • Page 106: Pcap Feature

    Settings To set Factory Reset via Web interface 1. Click Management→ Upgrade 2. Click and then confirm the setting. Pcap Feature To use Pcap feature via Web interface: 1. Click Management→ Tools 2. Click and then operation the phone 3. When finishing the operation, click and then click 4.

  • Page 107: Upgrade

    Settings 3. Click of the System Log. 4. Then you will get a txt file: syslog.txt. Upgrade To upgrade via HTTP, the “Management” → “Auto Provision” → “Firmware Upgrade” → “Upgrade Mode” field needs to be set to HTTP, respectively. “Firmware Server Path” needs to be set to a valid URL of a HTTP server, server name can be in either FQDN or IP address format.
  • Page 108 6. Restart the Smart Phone, IP Phone will restart and auto-get firmware files from HTTP server. NOTES: Htek recommends end-user use the Htek HTTP server. For large companies,  we recommend maintaining their own TFTP/HTTP/FTP/HTTPS server for upgrade and provisioning procedures.

  • Page 109: Configuration File

    Settings Configuration File To download configuration file 1. Click Management→ Configuration→ Configure File 2. Click the , then you can get a file: cfg.xml or cfg.bin. To restore a configuration file 1. Click Management→ Configuration→ Configure File 2. Select the xxx.xml or xxx.bin file, and then Click the , then IP Phone will reboot.

  • Page 110: Optional Accessories With Your Phone

    Optional Accessories with Your Phone Optional Accessories with Your Phone Headsets The phone supports wired headset and Bluetooth headset to place and answer calls. You can use only one headset at a time. Bluetooth Headset You can use a Bluetooth headset to handle calls on the phones. For more information, refer to the documentation from your Bluetooth headset manufacturer.
  • Page 111 Optional Accessories with Your Phone 2. The headset icon appears on the phone screen. 3. Tap again on the phone. The headset icon disappears from the phone screen.

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