Related Manuals for Htek UCV Series
Summary of Contents for Htek UCV Series
- Page 1 Notices Information Htek Smart Phones UCVXX Series User Manual Version 5.42.1.6.0 May. 2023...
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Page 2: Notices Information
Nanjing Hanlong Technology CO., LTD. When this document is made available on www.htek.com, Nanjing Hanlong Technology Co., LTD. gives its right to download and print copies of this content only for private use as a user manual. -
Page 3: Cleaning
Notices Information Cleaning To clean the device, use an anti-static cloth. Please avoid cleaning liquids as they might damage the surface or internal electronics of the phone. FCC Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. -
Page 4: Table Of Contents
Table of Content Table of Content Notices Information ......................2 Copyright ........................2 Safety Instructions ......................2 WEEE Warning ......................2 Cleaning ........................3 FCC Statement ......................3 Table of Content ........................4 Before You Begin ....................... 11 Getting Started ........................12 Packing List ........................ - Page 5 Table of Content Call Mute ......................43 DND ........................43 Hot Line ....................... 43 Auto Redial ......................44 Screen Record ....................44 Advanced Call Features ..................... 45 Call Pickup ......................45 Group Pickup ....................... 45 Call Park ......................45 Busy Lamp Field (BLF) ..................46 Smart BLF ......................
- Page 6 Table of Content Handfree AGC ......................69 Volume Amplification ....................69 Handset Send Volume ..................69 Headset Send Volume ..................70 Handfree Send Volume ..................71 Extra Loud ......................71 Voice Mail Tone ......................72 Play Hold Tone ......................72 Play Hold Tone Delay ....................
- Page 7 Table of Content Public Hold ......................80 Private Hold ......................81 Multicast Paging ....................81 Zero Touch ......................83 Customizing Your Phone ....................85 Administrator Password....................85 Language ........................85 Wallpaper ........................86 Screen Saver ......................87 Screen Time Out ......................87 Power Saving......................
- Page 8 Table of Content Connect to Expansion module ................112 System Application......................112 Manage applications and widgets ................112 Modify widget size ..................... 113 Move application or widget ................113 Remove widget ....................113 Create folder ...................... 113 Rename folder ....................114 File Management ......................
- Page 9 Table of Content USB Button ....................... 122...
- Page 10 Table of Content Revision History Version Number Revision Date Revision Description 1. Add new IP phones 2. Add zero touch function V5.42.1.3.1 2023.2.1 3. Add Install/uninstall apps via auto provision function 4. Add smart BLF function 1. Add USB button function V5.42.1.6.0 2023.5.26 2.
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Page 11: Before You Begin
Additionally, the examples and graphics in this guide may not directly reflect what is displayed or is available on your phone screen. This user guide contains information for the following HTEK products: ⚫... -
Page 12: Getting Started
Getting Started Getting Started Packing List The package contains the following parts, please check if all the items are not missed: 1. The phone station UCV50 UCV52 UCV53 UCV10... - Page 13 Getting Started UCV20 2. The phone stand(UCV20) 3. Handset 4. Headset cord...
- Page 14 Getting Started 5. Power adapter 6. Ethernet cable 7. Quick installation reference...
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Page 15: Phone Installation
Getting Started Phone Installation 1. Attach the phone stand 2. Connect the Handset and optional Headset 3. Connect the Network and Power... -
Page 16: Hardware Components Preview
Getting Started Hardware Components Preview UCV50 Item Description LCD Screen To present all information about the date&time, accounts, dsskey, messages, calls and other some information. Status Indicator To indicate the power status Adjust the shutter switch to block the camera Shutter Switch Labels automatically to identity their context-sensitive Camera... - Page 17 Getting Started UCV52 Item Description LCD Screen To present all information about the date&time, accounts, dsskey, messages, calls and other some information. Status Indicator To indicate the power status Adjust the shutter switch to block the camera Shutter Switch Labels automatically to identity their context-sensitive Camera features.
- Page 18 Getting Started UCV53 Item Description LCD Screen To present all information about the date&time, accounts, dsskey, messages, calls and other some information. Status Indicator To indicate the power status Adjust the shutter switch to block the camera Shutter Switch Labels automatically to identity their context-sensitive Camera features.
- Page 19 Getting Started UCV10 Item Description LCD Screen To present all information about the date&time, accounts, dsskey, messages, calls and other some information. Status Indicator To indicate the power status Adjust the shutter switch to block the camera Shutter Switch Labels automatically to identity their context-sensitive Camera features.
- Page 20 Getting Started UCV20 Item Description LCD Screen To present all information about the date&time, accounts, dsskey, messages, calls and other some information. Status Indicator To indicate the power status Headset To indicate that the phone is or not in Headset mode. Mute 1.
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Page 21: Idle Screen
Getting Started Idle Screen UCV50/UCV52 Idle Screen Current Status account Digital DSS keys Clock Widget Quick bar Android keys UCV10 Idle Screen Current Status account Digital Clock Widget Quick bar Android keys (DSS keys on a separate page) - Page 22 Getting Started UCV53/UCV20 Idle Screen Status Current account Digital Clock Widget DSS keys Quick bar Android keys...
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Page 23: Initialization Process
Getting Started Initialization Process After your phone has been powered up, the system boots up and performs the following steps: Automatic Phone Initialization. The phone finishes the initialization process by loading the saved configuration. The phone LCD screen will display “IP PHONE”. Then show “android “... - Page 24 Getting Started 2. Select the desired profile from the pull-down list of Profile field. 3. Fill in the Primary SIP Server and other profile information. 4. Select the SIP Transport. 5. Click to save the configuration. 6. Click Account→ Basic. 7.
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Page 25: Getting Familiar With Your Phone
Getting Familiar with Your Phone 3. Fill in the Primary SIP Server and other profile information. 4. Select Yes for the DHCP SIP Server and select the SIP Transport. 5. Click to save the configuration. 6. Click Account→ Basic. 7. Select the desired account from the pull-down list of Account field. 8. - Page 26 Getting Familiar with Your Phone Line (Unregistered) Prefix Line(Ringing) XMLGroup Speed Dial LocalGroup BLF(No subscription) XMLBrowser BLF(Free) LDAP BLF(Ring) Forward BLF(Talking) Transfer Speakerphone mode Redial Headset mode Call Return Voice mail Record Mute Group Listening Multipaging Hold(DSS key) ParkRetrieve Line holds Share Line Dialed/PickUp Wi-Fi connection is...
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Page 27: Led And Icon Instruction
Getting Familiar with Your Phone DTMF XML BLF Zero Touch BLF List Hot Desking Shared Line(incoming) Shared Line(Idle) Shared Line(outgoing) Shared Line(private Shared Line(public hold) hold) Shared Line(seized) Shared Line(talking) LED and Icon Instruction This part mainly instructs the LED and Icon status. The Power LED Status describe on the premise that the LED setting all set as Yes. -
Page 28: Blf Or Blf List Key Icon ( Line/Line Key Set As Blf)
Getting Familiar with Your Phone Off hook or during a conversation. The line receives an incoming call. Idle status Line Unregistered BLF or BLF List Key Icon ( Line/Line Key set as BLF) Icon Status Description Stay Green Idle status for the monitored line. The monitored line is in the conversation or Stay Red（BLF Ring）... -
Page 29: Shared Line Icon
Getting Familiar with Your Phone Shared Line Icon Icon Status Description Stay green All member of the SCA group in Idle status Stay green a member of the SCA group in off-hook status Other member of the SCA group’s led status Stay red when a member of the SCA group in off-hook status... - Page 30 Getting Familiar with Your Phone History Record Call Waiting Auto Redial Intercom Local Contacts Remote Contacts(When you use remote, It will display) Contacts LDAP Contacts(When you use LDAP, It will display) BlackList Sort（Time Desc/Aesc） History Type（All Calls/Missed Calls/Dialed Calls/Received Calls/Forwarded Calls） Voice Mail Messages Text Message...
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Page 31: Call Features
Call Features Call Features Basic Call Features Place a Call There are three ways to dialing a call: Handset, Headset and Speakerphone. To place a call by Handset: 1. Pick up the handset. 2. Enter the number. 3. Tap to send the call. To place a call by Headset: 1. -
Page 32: Place A Video Call
Call Features 1. Press Contacts 2. Select the desired contact. 3. Tap to send the call. Note: 1. The can be set as Send key. For more information, refer to Key as Send. 2. During a call, you can also change among Handset or Speakerphone mode. Place a Video Call First, please confirm that the phone camera is turned on, or the camera has been successfully connected (UCV20). -
Page 33: Receive A Call
Call Features Receive a Call There are three ways to receive a call when the phone is ringing: To receive a call by handset Pick up the handset. To receive a call by headset to receive the call. To receive a call by speakerphone 1. -
Page 34: End A Call
Call Features End a Call Here shows to end a call during three modes: To end a call by Handset In handset mode, tap To end a call under Headset Mode In headset mode, tap To end a call under Speakerphone Mode In speakerphone mode, tap Note: During the conference, to end the call is same as mentioned above. -
Page 35: Auto Answer
Call Features Auto Answer Auto Answer will allow the phone answers incoming calls automatically. To enable Auto Answer via Web interface: 1. Click Profile → Advanced. (if you want to set profile except Profile 1, please select the corresponding profile from the pull-down list in the Profile field) 2. - Page 36 Call Features Attend Transfer When you are in a call, 1. Tap during the conversation, the call is on hold now. 2. Enter the number you want to transfer to. 3. Tap 4. Select transfer mode as Attend transfer. 5. At this time, the previous call has not ended and is on hold. 6.
- Page 37 Call Features Relates to Override Transfer On Hook: There are two calls at the same time, and one is in talking, another one is on held. This feature allows you to transfer the current talking call to the held call by hanging up the handset.
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Page 38: Call Conference
Call Features 2. During the conversation with B, A presses the Hold icon and establishes a new call with C. 3. A hung up the handset. 4. The call will transfer to C and B. Three Way Call Release Type: This feature allows the participants of a local conference to keep talking when the chairman leave. -
Page 39: Call Forward
Call Features 1) A tap , the call is placed on hold. 2) A enters the number of C and then taps or , C answers the call. 3) A taps , then A, B and C are now in a conference. 4) If add D&E, A taps , the current conference is on hold, taps and dials D, D... - Page 40 Call Features 6. Click to save the configuration. Note: you should set Feature Key Sync to enable if you need to set the forward code. To cancel the forward feature via Phone interface 1. Tap Settings→ Features→Call Forward. 2. Select the desired forwarding type and tap from the corresponding field.
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Page 41: Call Return
Call Features To configure dynamic forward Forward an incoming call during the ringing. 1. When the phone is ringing, tap 2. Enter the forward number or select the desired number from Contacts(Precondition: local Contacts has one or more contacts). 3. Tap to send the call, then the call is forwarded. -
Page 42: Anonymous Call
Call Features 2. Change the Tone Time as you want (for example 3s) Anonymous Call By enabling anonymous calling, when you make a call, the recipient will not be able to know who is calling them through the screen display. To Enable the Anonymous Call via Web interface 1. -
Page 43: Call Mute
Call Features 3. Click to save the configuration. To Disable Reject Anonymous Call via Web interface 1. Click Profile→ Advanced. 2. Select Anonymous Call Rejection: No. 3. Click to save the configuration. Call Mute When you use the Mute feature, the other parties will not hear your voice while you can hear their voice. -
Page 44: Auto Redial
Call Features 4. Delete the Hotline Number and save the configuration, then now the Hotline auto dial is cancelled. Auto Redial After setting this option, if the phone you are calling responds 486 Busy Here, the phone will prompt it with a busy tone (Busy Tone Timer (0~5s)), and then it will prompt Auto Redial. -
Page 45: Advanced Call Features
Call Features 4. Select whether to show touches on screen on require. 5. Click Start to record the screen after the countdown is completed in the upper right corner of the status bar. 6. Pull down the status bar and click the screen recording bar to end the screen record. Advanced Call Features Call Pickup With this feature, you can answer incoming calls someone else received. -
Page 46: Busy Lamp Field (Blf)
Call Features Enter the call park code in the Value field Busy Lamp Field (BLF) You can use the BLF (Busy Lamp Field) feature to monitor a specific extension number whether the extension is busy or free. 1. When the extension you are monitoring is idle, the icon is steady green. 2. -
Page 47: Visual Alert For Blf Pickup
Call Features Visual Alert for BLF Pickup If this option is on, when you use the BLF feature to monitor a specific phone whether it is busy or free, you can see this message on the LCD, as shown in the following figure. To configure Visual Alert for BLF Pickup via Web interface 1. -
Page 48: Blf List
Call Features 2. Select Enable or Disable for Audio Alert for BLF Pickup. 3. Click to save the configuration. BLF List To configure BLF List via Web interface: 1. Click Account→ Basic 2. Select the desired account from the pull-down list of Account in the Account field. 3. -
Page 49: Shared Line
Call Features Shared Line Htek IP Phone supports “Shared Call Appearance” by Broadsoft and XCast standard. This feature allows members of the SCA group to shared SIP lines and provides status monitoring (idle, active, progressing, hold) of the shared line. When there is an incoming... -
Page 50: Intercom
Call Features For the line key configuration, see How to Configure Line Keys Note: This feature is not available on all servers. For more information, contact your system administrator. Intercom When use the intercom feature, you can quickly get access connect to the configured one. For the line key configuration, see How to Configure Line Keys If you want to achieve the Intercom feature, you must enable the “Allow Auto Answer by... -
Page 51: Hot Desking
Call Features 1. Tap Message→ Voice Mail→ Set Voice Mail Code. 2. Enter the voice mailbox number corresponding to the account. 3. The input will be saved automatically To configure the Voice Mail feature via Web interface: 1. Click Account→ Basic. 2. -
Page 52: Contacts
Contacts office at the same time, or not in the office for a very long time, which means their personal offices are often vacant, consuming valuable space and resources. You can use Hot Desking on the IP phone to logout the existing accounts and then log in a new account, which allows many users to share the phone resource in different times. -
Page 53: Managing The Local Contacts
Contacts 1. Tap Contacts. 2. Tap Settings 3. Tap to add a new group. 4. Enter the Group Name and select Ring Tone. 5. Tap Save to save the configuration. Editing Contact Groups You can change or add the group's information. To edit Contact Group in the Local Contacts 1. - Page 54 Contacts 1. Tap Contacts. 2. Select the desired contact group. 3. Tap in the lower right corner. 4. Enter your contact’s information. (Name and Number cannot be empty). 5. Tap Save to save the configuration. To add contacts from history via Phone interface: 1.
- Page 55 Contacts Viewing Contacts To view Contacts in the Local Contacts: 1. Tap Contacts. 2. Select the desired contact group or Contacts. Editing Contacts You can update your contacts' information. To edit Contacts in the Local Contacts: 1. Tap Contacts. 2. Select the desired contact group or Contacts. 3.
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Page 56: Moving A Local Contact To Blacklist
Contacts Deleting a Contact You can delete any contact from the Local Contacts. To delete Contacts in the Local Contacts: 1. Tap Contacts. 2. Select the desired contact group or Contacts. 3. Find the contact item you want to delete. 4. - Page 57 Contacts can only import or export the contact list via Web interface. To import an XML file of contact list via Web interface: 1. Click on Directory→ Directory 2. Click to select a contact list file (file format must be .xml) from your local system.
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Page 58: Blacklist
Contacts Blacklist Incoming calls from the Blacklist are rejected automatically. Adding a Blacklist Contact You can add a blacklist contact on the phone to prevent someone from calling you. To add a blacklist contact via phone interface: 1. Tap Contacts→Blacklist. 2. -
Page 59: Moving A Blacklist Contact To The Local Contacts
Contacts 4. And prompt “Are you sure to delete this contact?”. 5. Press yes to confirm deletion. Moving a Blacklist Contact to the Local Contacts You can move a blacklist contact to a Local Contacts. Incoming calls from this contact will not be rejected automatically. -
Page 60: Ldap Phonebook
Contacts 2. Fill in the URL of the remote file in the Phone Book URL field. For example, http://10.2.0.140/Phonebook/remotephonebook.xml 3. Fill in the Name and then click to save the configuration. To check the contacts via Phone interface: 1. Tap Contacts→ Remote Contacts, and then you can see the item you set. 2. - Page 61 Contacts a) This parameter specifies the name attributes for LDAP searching. The “%” symbol in the filter stands for the entering string used as the prefix of the filter condition. b) For example, (cn=%), when the name prefix of the cn of the contact record matches the search criteria, the record will be displayed on the IP PHONE LCD.
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Page 62: Recent Calls Setting
Recent Calls Setting 1. Tap Contacts→ LDAP Contacts. 2. Tap Search , you can enter the desired part of name or part of number. 3. With the search content to match the contact will be automatically displayed on the LCD within 5 seconds. Recent Calls Setting Recent Calls This phone maintains call history lists of Dialed Calls, Received Calls, Missed Calls and... - Page 63 Recent Calls Setting 5. Tap confirm to delete it. To delete all entries from the Recent Calls list via Phone interface: 1. Tap History. 2. Tap to switch among All Calls, Missed Calls, Received Calls, Dialed Calls and Forwarded Calls. 3.
- Page 64 Recent Calls Setting To Dial a call from Recent Calls via Web interface: 1. Click Directory→ Call History 2. Select the desired history item and click Tel Number. 3. Then the call is dialed on phone.
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Page 65: Audio Settings
Audio Settings Audio Settings Ring Tone You can adjust the type and volume of the ring tone. To adjust the Ring Tone Type via Phone interface: 1. Tap Settings→ Basic→ Ring Tones. 2. Select the aimed one. 3. Tap Save to save the configuration. To adjust the Ring Tone Type via Web interface 1. - Page 66 Audio Settings 3. Click to save the configuration. To configure Distinctive Ring Tone via Phone interface 1. Tap Contacts 2. Find the target contact. 3. Tap at the end of the contact entry 4. Tap edit in the upper right corner 5.
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Page 67: Volume
Audio Settings Volume You can adjust the volume for the phone by the volume keys: To adjust the Ring tone volume via Phone interface: Option 1: To touch volume control keys during the call is ringing. (V20, V52) Option 2: To press volume control keys during the call is ringing. (V50) Option 3: Touch Settings→... -
Page 68: Play Hold Tone Delay
Video Setting 3. Click for the setting. Play Hold Tone Delay When you hold the phone, how many seconds to play beep. To configure Play Hold Tone Delay via Web interface 1. Click Setting→ Preference 2. Set the value for Play Hold Tone Delay. 3. -
Page 69: Handfree Agc
Voice Handfree AGC AGC is the automatic gain control, which amplifies the sound according to the loudness of the speech during use. The most ideal effect when using AGC is that when the sound source is off, when the mic is closer or farther, the sound level on the opposite end is the same. -
Page 70: Headset Send Volume
Voice To configure Handset Send Volume via Web interface: 1. Click Setting → Voice. 2. Select the desired value in the Handset Send Volume field. 3. Click to save the configuration. Headset Send Volume A fixed gain that controls the volume sent by the Headset. To configure Headset Send Volume via Web interface: 1. -
Page 71: Handfree Send Volume
Voice Handfree Send Volume A fixed gain that controls the volume sent by the Handfree (speakerphone). If Handfree AGC is enable, Handfree Send Volume option will not work. To configure Handfree Send Volume via Web interface: 1. Click Setting → Voice. 2. -
Page 72: Voice Mail Tone
Voice 3. Click to save the configuration. Note: Only when the volume adjustment on the LCD is greater than +7, the extra loud will take effect. Voice Mail Tone To configure Voice Mail Tone via Web interface: 1. Click Setting→Preference→Voice Mail Tone. 2. -
Page 73: Play Hold Tone Delay
Bluetooth 3. Click to save the configuration. Play Hold Tone Delay To configure Play Hold Tone Delay via Web interface: 1. Click Setting→Preference→Play Hold Tone Delay. 2. Enter the required delay time. 0 means no delay. 3. Click to save the configuration. Bluetooth How to Activate Bluetooth? To activate Bluetooth via Phone interface:... -
Page 74: How To Edit Device Information
Wi-Fi 6. If you want to disconnect with this Bluetooth device, you can press the “Enter” button, then press the “Disconnect” button. 7. When you back to idle interface, you will see the connected successfully icon How to edit device information? How to edit device information on phone interface: 1. -
Page 75: How To Enable Wi-Fi Feature
Function Key need to unplug the network cable to make the WIFI connect successfully. How to Enable Wi-Fi feature? Enabling Wi-Fi feature via Phone interface: 1. Tap Settings→Basic→Wi-Fi You can also enable this function in the drop-down menu of the home interface 2. -
Page 76: How To Configure Line Keys
Function Key How to configure line keys The user can configure function keys in various ways. The configured function keys will be displayed in the Dsskey area of the phones. The configuration method is as follows: To configure Line keys via phone Dsskey area 1. -
Page 77: Line Keys
Function Key Line Keys Line For the line key configuration, see How to Configure Line Keys Set the line key as line key, you can click the account key to use this account as the current account and call out the dialing interface. Speed Dial For the line key configuration, see How to Configure Line Keys... -
Page 78: Prefix
Function Key Prefix For the line key configuration, see How to Configure Line Keys If the key is configured as Prefix key, the number prefix can be set (e.g. it is set as 9, the prefix 9 will be automatically added in front of the number, and it is unnecessary to enter. Click this line key, the LCD interface will display 9) Local Group For the line key configuration, see... -
Page 79: Conference
Function Key Conference For the line key configuration, see How to Configure Line Keys You can configure the line key to be used as a conference key. Its function is the same as the conference key on the call interface. Forward For the line key configuration, see How to Configure Line Keys... -
Page 80: Redial
Function Key Redial For the line key configuration, see How to Configure Line Keys If the key is configured as Redial key, you can redial the last dialed call from the IP Phone. You can configure redial mode: Login Web, click Setting and select redial mode: 1. -
Page 81: Private Hold
Function Key Private Hold For the line key configuration, see How to Configure Line Keys The key can be configured as a private hold key. During a conversation, all members belonging to that particular SLA group can use this key to hold the call, but only the initiator can resume the call with short press linekey. - Page 82 Function Key Valid values in the Paging Barge field: ⚫ 1 to 10: Define the priority of the active call, 1 with the highest priority, 10 with the lowest. ⚫ Disabled: The voice call in progress will take precedence over all incoming paging calls.
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Page 83: Zero Touch
Function Key Note: The priorities of listening to multicasting addresses can be predefined: 1 being the highest priority, 10 with the lowest in priority order. Both the multicast paging sender and receiver’s phones play a warning tone when establishing a multicast paging call. - Page 84 Function Key 3. Select the network parameters you need to configure in Zero Touch menu, and click Next 4. Modify your config server, user name and password in Zero Touch menu, and click OK 5. The phone will immediately configure the network parameters you set and update the phone configuration according to the config server.
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Page 85: Customizing Your Phone
Customizing Your Phone Customizing Your Phone Administrator Password The password is mainly used for login the web interface or set the advanced settings through phone interface. And the default password of the administrator is: admin. To change to password via phone interface 1. -
Page 86: Wallpaper
Customizing Your Phone 1. Tap Settings→ Basic→ Language & Input. 2. Pull up required language to the first place. To change the language via Web interface 1. Setting→ Preference→ Web Language & LCD Language 2. Select the necessary one. 3. Press to save the configuration. -
Page 87: Screen Saver
Customizing Your Phone Screen Saver There are three types of screen saver: Clock and Colors. Clock：When entering the screen saver, the screen will display the current time with a black background Colors：When entering the screen saver, the screen will display a color picture Photo Frame：When entering the screen saver, the screen will Randomly display the selected screensaver pictures To enable screen saver via Phone interface:... -
Page 88: Power Saving
Customizing Your Phone Power Saving The power saving feature is used to turn off the backlight to conserve energy. The phone enters power saving mode after it has been idle for a certain period of time. If Power Saving is enabled and not within the office hour, the Off Hour Idle TimeOut takes effect. - Page 89 Customizing Your Phone 2. Turn on Use network-provided time. 3. Tap Time Zone to change the Time zone To configure time and date manually via Phone interface 1. Tap Settings→Basic→Time&Date 2. Turn on Use network-provided time. 3. Change the right time, or you can input the right time. To configure the Time &...
- Page 90 Customizing Your Phone To change the SIP Date Override Time via Web interface 1. Setting→ Date & Time→ SIP Date Override Time 2. Select Yes or No for SIP Date Override Time. 3. Click to save the configuration. To change the Account via Web interface 1.
- Page 91 Customizing Your Phone 3. Click to save the configuration. Note: If the IP Phone cannot obtain the time and date from the Simple Network Time Protocol (SNTP) server, please contact your system administrator for more information. Daylight Saving Time Daylight Saving Time (DST) is the practice of temporary advancing clocks during the summertime so that evenings have more daylight and mornings have less.
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Page 92: Led Status Setting
Customizing Your Phone LED Status Setting The LED Status setting mainly defines the power indicator LED. To configure LED Status via Web interface: 1. Click Setting→ Preference→ LED Status Setting 2. Select Yes or No for Power Status, Ringing Status, Miss Calls Status and Voice Message Status. -
Page 93: Dial Plan
Customizing Your Phone Dial Plan Dial plan is a string of characters that governs the way this phone processes the inputs received from your phone keypad. This phone supports dial plan with following accepts digits: 1,2,3,4,5,6,7,8,9,0, *, # Grammar Description any digit from 0-9;... - Page 94 Customizing Your Phone Note: 1. Illegal input will fall back to default: {[x*]+}, illegal characters refer to all characters not within {}. 2. If the number you entered does not match the dial plan, you will not be able to make outgoing calls.
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Page 95: Phone Lock
Customizing Your Phone Phone Lock To enable Keypad Lock via Phone interface: 1. Tap Settings→ Advanced→ Phone Settings→ Phone Lock 2. Change Lock to All Keys, set Unlock Pin, Emergency Call (if need) 3. Press Save button to save the configuration. To disable Keypad Lock via Phone interface: 1. -
Page 96: Emergency Call
Customizing Your Phone Emergency Call Public telephone networks in countries around the world have a single emergency telephone number (emergency services number), that allows a caller to contact local emergency services for assistance when required. The emergency telephone number may differ from country to country. It is typically a three-digit number that can be easily remembered and dialed quickly. -
Page 97: Action Url
Customizing Your Phone Action URL To configure action URL via Web interface: 1. Click Setting→ Action URL 2. Fill in the needed values in the designated blank spaces. 3. Click to save the configuration. -
Page 98: Settings
Settings Settings General Settings Dial-Now Timeout Dial-Now Timeout means that when you enter the number which is matching with dial plan, it will dial out automatically after some time when you stop entering the number. -
Page 99: No Key Entry Timeout
Settings To configure Dial-Now Timeout via Web interface: 1. Click Setting→ Preference 2. Fill the blank of Dial-Now Timeout: for example, 5(seconds). 0 means dial out immediately, default is 0 seconds, max is 29 seconds (between 0 to 29). 3. Click the button to save the configuration. -
Page 100: Auto Logout Time
Settings 3. Click for the setting. Auto Logout Time Set the Web login timeout. 1. Login webpage, and click Setting→ Preference 2. Set number 1~5000 min for Auto Logout Time. 3. Click for the setting. Reboot in Talking This function is to allow reboot during the calls or not. When this function is disabled, reboot will not be executed immediately during the call, but will be executed after the call ends. -
Page 101: Suppress Dtmf Display
Settings Suppress DTMF Display Whether to hide DTMF during the call; if this function is enabled, the DTMF during the call will be displayed as *. 1. Login webpage, and click Setting→ Preference 2. Select On or Off for Suppress DTMF Display. 3. -
Page 102: Network Setting
When dialing or calling, the headset is used as an answer mode, and the headset is not used by default as in the preceding case. Network setting Htek IP Phone currently supported IPv4、IPv6、IPv4&IPv6.They have two mode of Network: DHCP and Static. The default mode is DHCP, it will obtain IP address and other information automatically. -
Page 103: Ipv4
Settings IPv4 If you set IP Mode to IPv4, IP phone will use IPv4 address. IPv4 has two network modes: DHCP and Static. To configure IPv4 via Phone interface: 1. Tap Settings→Advanced(password: admin)→Network→ WAN Port→ IP Port Mode 2. Change the IP Port Mode. 3. -
Page 104: Ipv6
Settings 4. Click and the pop-up box shows "System will reboot, Are you sure?". IPv6 If you set IP Mode to IPv6, IP phone will use IPv6 address. IPv6 has two network modes: DHCP and Static. To configure IPv6 via Phone interface: 1. -
Page 105: Ipv4&Ipv6
Settings To configure a static IP address via Phone interface: 1. Tap Settings→Advanced(password: admin)→Network→ WAN Port→IPv6→ Type 2. Select Static mode. 3. Enter the parameters: IP, Netmask, Gateway, Pri.DNS (primary DNS), Sec.DNS (second DNS) in the corresponding fields. 4. Click Save and the pop-up box shows "System will reboot, Are you sure?". 5. -
Page 106: Preference
Settings Note: Incorrect network parameters may cause the phone to be inaccessible, and may also affect the network performance. For more information about these parameters, contact your system administrator. Preference When the network is set to IPv4 and IPv6 dual stack mode, you can set the parameter "Priority (IPv4/IPv6)"... -
Page 107: System Setting
Settings 3. Click and then click , the phone will reboot automatically. Note: The As Bridge mode is selected by default, and the “Connect to Expansion Module” mode is only required when the phone is connected to the expansion module. System setting Factory Reset To set Factory Reset via Phone interface... -
Page 108: System Log
Settings 4. Then you’ll get the Pcap captures. System Log To download system log via Web interface: 1. Click Management→ Configuration 2. Select the Syslog Level 3. Click of the System Log. 4. Then you will get a txt file: syslog.txt. Upgrade To upgrade via HTTP, the “Management”... - Page 109 Settings e.g. 218.2.83.110 Instructions for firmware upgrade via HTTP: (1) End users can choose to download the free HTTP server from http://httpd.apache.org/ or use Microsoft IIS web server. Then setup HTTP server. (2) Unzip the firmware file and put all of them under the root/fm directory of the HTTP server.
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Page 110: Configuration File
Settings NOTES: ⚫ Htek recommends end-user use the Htek HTTP server. For large companies, we recommend maintaining their own TFTP/HTTP/FTP/HTTPS server for upgrade and provisioning procedures. ⚫ Firmware upgrade may take as long as 3 to 8 minutes over Internet, or just 1 minutes if it is performed on a LAN. -
Page 111: Install/Uninstall Apps Via Auto Provision
Settings To restore a configuration file 1. Click Management→ Configuration→ Configure File 2. Select the xxx.xml or xxx.bin file, and then Click the , then IP Phone will reboot. Install/uninstall apps via auto provision You can install or uninstall apps via auto provision. To install an app, upload the app installation package to the server in advance. -
Page 112: Expansion Module Settings
System Application Expansion module Settings The expansion module is a console that you can use to connect to the phone to add additional function keys and expand the phone's functions. Connect to Expansion module How to connect to Expansion module? 1. -
Page 113: Modify Widget Size
System Application Modify widget size You can modify the widget size of multi-function keys, Chrome browser, clock and calendar 1. Adjust the size of the widget as needed until the widget appears on the frame. 2. Drag the frame to adjust the size of the widget. Move application or widget You can move the location of an application or widget on the screen. -
Page 114: Rename Folder
System Application Rename folder You can rename the folder. 1. Click the target folder. 2. Click Modify Name and enter the name of the target folder. 3. Click Save. File Management You can view, move, copy, compress, rename, delete, and search pictures of the phone and USB flash drive through file management. -
Page 115: Compressed Files
System Application 2. Click to select the file type or storage device (phone or USB flash disk) of the target file. 3. Long press the target file, click , and select "Copy to...". 4. Select the target path and click Copy. Compressed Files You can compress files to save storage space or improve transmission efficiency. -
Page 116: Research Files
System Application Research Files You can quickly view the required files by searching for files. 1. Click File. 2. Click to select the file type or storage device (phone or USB flash disk) of the target file. 3. Click to enter the name or consecutive characters in the name of the search file. 4. -
Page 117: Edit Picture
System Application 4. Click the album name in the upper left corner to switch viewing methods, such as slide view and grid view. Edit picture You can easily edit the picture. 1. Click the gallery. 2. Select the album you want to view, or click the album filter tab in the upper left corner. 3. -
Page 118: Set Wallpaper
System Application Set Wallpaper You can select your favorite pictures and set them as wallpapers. 1. Click the gallery. 2. Select the album you want to view, or click the album filter tab in the upper left corner. 3. Long press the target image, click , and select "Set photo as". -
Page 119: Browser
System Application 1. Click the camera. 2. You can click to turn on or off flash, grid line and timed photography. 3. You can slide from left to right to call out the switch menu, and you can select to switch cameras or videos in the switch menu. -
Page 120: Optional Accessories With Your Phone
Optional Accessories with Your Phone Optional Accessories with Your Phone USB Camera You can make video calls, take photos and videos through the USB camera (UCV20 is applicable) 1. Place the bracket above the phone and ensure that the hole of the bracket is aligned with the USB port of the IP phone. -
Page 121: Expansion
The headset icon disappears from the phone screen. Expansion You can use the expansion board to expand the function keys. When used with the Htek IP phone, it can provide functions such as public hold, private hold, call deposit, speed dial, redial, call return, call transfer, etc. -
Page 122: Set Exp Key For Expansion
4. Click the button to save the configuration. USB Button Htek IP phones support USB Button that connects to the USB port of the IP phones to implement various configuration functions. USB Button can be used in normal mode and emergency mode, with different usage scenarios.
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