NOTE You must disable XON/XOFF when using Windows 10/Server 2016 with PuTTy so you can open the COM port.
3. For any hung connection, take the following corrective actions:
a. Validate the terminal emulator configuration is correct and you selected the correct COM port.
b. Quit the terminal emulator program.
c. In the Windows Device Manager window, right-click on the problem COM port and select Disable.
d. Confirm the COM port disabled status.
e. Right-click on COM port you just disabled and select Enable to re-enable it.
f. Start the terminal emulator program again and connect to the COM port, then validate the port settings again.
Connect to a controller module for configuration
When you first install a storage enclosure, you must perform some initial tasks to connect to and configure the system, such as
setting up a user, log in, and setting a valid IP address for each controller module (CM) serial COM port.
You have three options for setting up a network, each a viable approach to the same goal: connection to the CM.
Use a direct connection to the serial COM port to access the Storage Management Console (SMC).
l
Use a remotely connected network to access the SMC and connect to the CM through the identified factory default
l
IP addresses.
Use secure shell (SSH) to access the SMC at the identified factory default IP addresses.
l
> ssh 10.0.0.2
If the CM default IP address is not compatible with your network, you must manually set a valid IP address for each network
port, once you have a good serial port connection to the management host.
Table 6 Factory default network port IP addresses
IP version
IP address:
IPv4
IP subnet mask:
Gateway IP address:
Autoconfig:
Gateway:
IPv6
Link-Local Address:
Autoconfig IP:
To connect to a controller module for configuration:
1. Connect a serial cable from your management host to the CLI port on one of the CMs.
2. Launch the terminal emulator software and enable the CLI port for subsequent communication.
3. Press Enter to access the CLI prompt.
4. At the prompt, login with setup, press Enter, then press Enter again at the password prompt, for example:
System Version: S100R009
OS Version: SPM100R009-01
MC Version: SXM100R009-01
Serial Number: 00C0FF535A86
SEAGATE00C0FF527EB8B login: setup
Password:
Controller 0A addresses
10.0.0.2
255.255.255.0
10.0.0.1
Enabled
::
fe80::2c0:ffff:fe44:952f
6::2c0:ffff:fe44:952f
IP address:
IP subnet mask:
Gateway IP address:
Autoconfig:
Gateway:
Link-Local Address:
Autoconfig IP:
4
Controller 0B addresses
10.0.0.3
255.255.255.0
10.0.0.1
Enabled
::
fe80::2c0:ffff:fe44:7010
6::2c0:ffff:fe44:7017
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