Precautions; Troubleshooting - Philips AWP9820 User Manual

Scale inhibitor
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Note:
If it's installed before a washing machine or a dishwasher, it's recommended to
check if re�ll is needed during the annual maintenance check. If it's installed
before a water heater, it's recommended to check if re�ll is needed every 3-6
months. The re�ll model code is AWP183.
VI. Precautions
- The inlet water temperature should be 5-38 ℃, the inlet water pressure
should be 0.1-0.4 MPa, otherwise the product may be damaged. When
the inlet water pressure exceeds 0.4 MPa, a pressure relief valve should
be installed before the product. The pressure relief valve needs to be
purchased separately.
- Always use municipal tap water as the water source. Do not use water
that is microbiologically unsafe or of unknown quality without adequate
disinfection before or after the product.
- Please turn off the water supply if the it will not be used for an extended
period.
- Under no circumstances should the product be installed outdoors.
VII. Troubleshooting
Problem
No water comes out.
Water leaks from the
connections.
Water leaks from the
bottom cap.
The �ow gets slower.
There is noticeable
scale build-up.
Possible cause
Cold water valve is turned
off.
Re�ll is needed.
The nut is not tightened.
The gasket is missing.
The gasket is worn.
The bottom cap is not tight-
ened.
The gasket is missing.
The gasket is worn.
The cold water valve is not
fully turned on.
The stainless steel mesh is
clogged.
Re�ll is needed.
Re�ll is needed.
14
Solution
Turn on the cold water
valve.
A new bag of antiscalant.
Tighten the nut with a
wrench.
Ensure there is a gasket.
Contact consumer care.
Tighten the bottom cap.
Ensure there is a gasket.
Contact consumer care.
Turn on the cold water valve.
Clean the stainless steel
valve.
A new bag of antiscalant.
A new bag of antiscalant.

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