Crestron AutoTracker 3 Series Product Manual
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Crestron AutoTracker 3 Series Product Manual

Crestron AutoTracker 3 Series Product Manual

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IV-CAMA3-20-N-W-1B, IV-CAMA3-20-N-
SLVR-1B, IV-CAMA3-20-W-1B, and IV-
CAMA3-20-SLVR-1B
1 Beyond AutoTracker™ 3 Series
Product Manual
Crestron Electronics, Inc.

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  • Page 1 IV-CAMA3-20-N-W-1B, IV-CAMA3-20-N- SLVR-1B, IV-CAMA3-20-W-1B, and IV- CAMA3-20-SLVR-1B 1 Beyond AutoTracker™ 3 Series Product Manual Crestron Electronics, Inc.
  • Page 2 Crestron disclaims any proprietary interest in the marks and names of others. Crestron is not responsible for errors in typography or photography.

  • Page 3: Table Of Contents

    Contents Overview AutoTracker Features Intelligent Tracking Technology Conferencing Compatibility High Quality Video Manual Control Options Networked Power, Stream, and Control Quiet, Fast Switching Between Presets Multicamera Capability with Automate Systems Mounting Options NDI|HX for High Quality Network Video2 Physical Description Specifications Dimension Drawings Installation...
  • Page 4 ACK / Completion Messages Error Messages Commands Inquiry Commands Troubleshooting Resources Crestron Support and Training Product Certificates Related Documentation iv • Contents Product Manual — Doc. 9323A...
  • Page 5 v • Contents Product Manual — Doc. 9323A...

  • Page 6: Overview

    Overview The IV-CAMA3-20-N-W-1B, IV-CAMA3-20-N-SLVR-1B, IV-CAMA3-20-W-1B, and IV-CAMA3-20- SLVR-1B AutoTracker™ 3 series cameras are high-quality PTZ cameras that automatically track and frame a presenter based on facial and motion detection. Ideal for lecture capture or conferences, the IV-CAMA3-20-N-W-1B camera can automate camera operations with no personnel and still have the viewing experience of a manned camera.

  • Page 7: Autotracker Features

    Conferencing Compatibility Optimize video conferencing, recording, or streaming by using the AutoTracker 3 series cameras with Microsoft Teams®, Zoom Rooms™, Cisco WebEx®, MediaSite®, or Panopto® software. The AutoTracker camera includes 3G-SDI video output for use with popular video conferencing codecs and capture appliances.

  • Page 8: Manual Control Options

    Manual Control Options Use VISCA over IP to control the camera with a Crestron® control system. 1B Cam Manager Software is included for easy configuration from a computer on the network. Networked Power, Stream, and Control Connect a single Ethernet cable to power (PoE+), monitor, set up, and control the AutoTracker camera.

  • Page 9: Physical Description

    Physical Description Rear Front Bottom Description PTZ Tracking Camera Wide-Angle Camera Audio Input (Only for IP video stream) Ethernet (Supports PoE+) SDI 2 (PTZ camera video output) SDI 1 (Wide-angle camera video output) EXT Port (RS485 / RS 232 serial control) 12V DC Power Input 1/4 in.

  • Page 10: Specifications

    Specifications Product specifications for the AutoTracker 3 series cameras. Optics and Processing Image Sensor Tracking Camera: 1/2.8 in. Sony Exmor CMOS, 2.14MP; Reference Camera: 1/2.8 in. CMOS, f=3.4 mm, Horz: 92°, Vert: 50° Recommended Range 15-50 ft from subject, 7-12 ft from ground Focal Lens &...
  • Page 11 Audio IP Audio Compression AAC (IP Stream Only) Power Power 12VDC, <30 W, PoE+ PoE+ Rating 25.5 W Environmental Temperature 32° to 104°F (0° to 40°C) Construction Mounting 1/4 in. threaded mount hole, compatible with Wall Mount and J-Mount ceiling bracket Color Silver...

  • Page 12: Dimension Drawings

    Dimension Drawings Product Manual — Doc. IV-CAMA3-20-N-W-1B, IV-CAMA3-20-N-SLVR-1B, IV-CAMA3-20-W-1B, and IV-CAMA3-20- 9323A SLVR-1B • 12...

  • Page 13: Installation

    95%RH. Do not remove any screws from the camera. There are no user-serviceable parts inside. Contact Crestron's True Blue Support Team if the camera is damaged or malfunctioning. Do not aim the camera lens at the sun or extremely bright lights. Doing so can cause damage to the image sensor.

  • Page 14: Mounting Requirements

    Mounting Requirements For the optimum tracking performance: Mount the camera upright with a clear view of the area where the subject will be tracked. The camera should be mounted 15-50 ft (5-15 m) from the subject and at a height of 7- 12 ft (2-4 m). The fixed wide-angle camera lens must be able to see the entire area that the subject will be tracked in as it is used by the tracking algorithm for motion detection.

  • Page 15: Wall Mount

    Wall Mount Use the 1 Beyond Wall Mount Bracket to mount the camera for video conferencing. To mount the camera to a wall: 1. Using the following diagram, position the four installation holes on the mount and drill 4 holes in the wall. 2.

  • Page 16: J Ceiling Mount

    J Ceiling Mount Use the 1 Beyond J-mount kit (sold separately) to suspend the camera from the ceiling to achieve optimum distance from the presentation area. To mount the camera: 1. Using the following diagram, position the four installation holes on the mount and drill 4 holes in the ceiling.

  • Page 17: Wiring

    Wiring The camera should be properly wired with power, video and control. 1 Beyond provides adapters for serial control. Please note that the audio input of the camera only feeds into the encoded IP stream. It is recommended to record/stream audio using a separate device. Network Connection A network connection enables easy configuration, control from any PC connected to the same network, and access to the camera’s IP video streams for monitoring.

  • Page 18: Poe+ Power

    HD-SDI cable is recommended to be run for longer distances and then converted at the capturing / streaming device to ensure the best possible video quality. For more information on compatible SDI to USB converters, contact Crestron's True Blue Support Team. Serial Control The AutoTracker supports serial control over RS-485 and RS-232.
  • Page 19 To wire serial control, connect one of the included standard serial cables to the EXT port on the rear of the camera and then connect the ends of control cable to the control device you will be using. 19 • IV-CAMA3-20-N-W-1B, IV-CAMA3-20-N-SLVR-1B, IV-CAMA3-20-W-1B, and IV-CAMA3- Product Manual —...

  • Page 20: Configuration

    Configuration The AutoTracker uses a unique combination of motion and facial detection along with sophisticated algorithms to track a presenter much like a human camera operator would. Its unique two-camera design with a fixed wide-angle camera working in tandem with a moving PTZ camera guarantees that the AutoTracker will track any subject reliably across the presentation area.

  • Page 21: Configuration Via 1B Cam Manager

    Configuration via 1B Cam Manager The 1 Beyond Camera Manager software is the central hub for configuring, monitoring, and controlling 1 Beyond IP cameras. It allows monitoring of up to four video streams simultaneously and lets you configure the latest 1 Beyond cameras. Add to Camera List Once 1 Beyond Camera Manager is installed on the host computer and the camera is connected to the network or directly via Ethernet, launch the software to start configuring the camera.
  • Page 22 3. Under Network information, confirm that the ConnType (Connection Type) is correct for how the camera is connected. It can be set to either Static IP or DHCP. By default, the camera ships with the static IP address 192.168.18.77 and a subnet mask of 255.255.255.0 .

  • Page 23: Access Video Feeds

    Access Video Feeds Proceed to the Main View tab to monitor the video feeds and begin setting up the tracking parameters. In the Camera List, right-click on the camera name and select Close-up and Panorama to add the streams the multi view area. The PTZ and wide-angle cameras appear side-by-side.
  • Page 24 To access the camera’s tracking properties, click Settings. This will bring up the tracking settings panel and shows a full view of the wide-angle with the Tracking Zone shown as a green rectangle. Set the Tracking Zone By default, the camera detects faces, motion, and audio within its entire field of view. In certain cases, for example in rooms with bench seating at the sides, it may be desirable to limit the tracking area.
  • Page 25 NOTE: The camera does not auto-save settings. Make sure to save frequently during the setup process. To draw a Tracking (Lecturer) Zone: 1. Click Tracking (Lecturer) in the lower half of the settings panel. The cursor will move into the video frame. 2.
  • Page 26 There should be space left in the Tracking Zone below the Blocking Zone so that motion can be tracked as the person walks in front of the display or window you are blocking. NOTE: Ensure that the tracking zone is not set up too low to capture the heads of people seated in the first row.
  • Page 27 Under some circumstances, it may not be preferential for the camera to zoom all the way out only to zoom in again once a presenter or speaker enters - for example when a podium shot is preferred. In this case, a tighter shot should be set for Preset 0. To set Preset 0: 1.
  • Page 28 2. Open the OSD Menu Click the Menu button in the center of the PTZ controller to toggle the camera’s onscreen menu. This menu will appear overlaid on top of the tracking shot / Close-up feed. 3. Enter COLOR Settings Using the down-arrow, navigate to the COLOR option and click Enter to confirm your selection.

  • Page 29: Advanced Settings

    If motion has been detected within the Tracking Zone, the full-room view feed will show a green box in that area of the frame. The tracking shot moves to and zooms into the area where motion has occurred. As it is zooming in toward the position defined in preset 1, the tracking shot shows a blue box around the presenter's face once it has been detected.
  • Page 30 Basic 1 Tab Video Format Changes the camera’s video resolution. NOTE: The resolution and frame rate of the IP video streams can be set independently. Refer to the 1 Beyond Camera Manager manual on how to adjust the RTSP stream settings. Baud Rate, Protocol, Device Address These settings determine the baud rate, control protocol and device address for serial control via RS-485 or RS-232.
  • Page 31 Click Return and then Save. Face Height This setting adjusts the camera’s calibration. NOTE: Do not adjust unless instructed to do so by Crestron's True Blue Support Team. Basic 2 Tab Tilt Motion When activated, the camera will tilt up or down once locked onto a subject.
  • Page 32 Auto Zoom When activated, the camera will automatically zoom in or out as the tracked subject moves closer to or away from the camera. Below Zone (Permanent Track) Determines whether the camera will keep tracking a subject that it has locked onto as they move out of the bottom of the Tracking Zone.

  • Page 33: Monitor Rtsp Streams

    Monitor RTSP Streams The RTSP IP video streams that are being broadcast by the camera can also be previewed and monitored in third-party apps like VLC Player. The following example demonstrates how to access the streams in VLC. 1. Launch VLC Player and click Media > Open Network Stream. 2.
  • Page 34 554 is the port number. If you have a different port set up for the RTSP stream, enter its number instead. To learn how to adjust the bit rate and resolution settings for the camera’s RTSP streams, refer to the 1 Beyond Camera Manager manual. NOTE: VLC will induce noticeable latency when monitoring RTSP streams.
  • Page 35 OSD Menu Tree VIDEO SHARPNESS 0 - 15 Increase / decrease video sharpening. BRIGHTNESS 0 - 14 Adjust video brightness. CONTRAST 0 - 14 Adjust video contrast GAMMA MODE 0 - 4 Adjust video gamma correction. 2DNR LEVEL OFF, 1 - 5 2D Noise Reduction level.
  • Page 36 PAN TILT PAN / TILT 0 - 8 Adjust the speed of camera movement. ZOOM SPEED PTZ TRIG AF x1 - x12 Auto-focus after moving camera. RATIO SPEED Pan/Tilt speed relative to zoom ratio. POWER UP HOME, Preset the camera calls when powering ACTION PRESET 0-9 SYSTEM...
  • Page 37 FV-LDC LEVEL - Full View Lens Distortion Correction Do not adjust this setting unless instructed by Crestron's True Blue Support Team as it might affect tracking and framing performance.
  • Page 38 rates, set the ANTI FLICKER setting to twice that value (for example, 60 Hz for a 30 fps video signal). White Balance WHITE BALANCE adjusts the color levels of the camera image to reproduce what the human eye sees in any given lighting. AUTO is recommended if the lighting conditions in your venue are influenced by weather changes or if you frequently use projections or colored lighting.

  • Page 39: Serial Wiring

    RATIO SPEED dynamically adjusts the speed of pan/tilt motion proportional to the amount of zoom. This way, the pan and tilt speed will be identical at any focal length. POWER UP ACTION determines which of the first 9 presets the camera defaults to when powered on.

  • Page 40: Store And Recall Tracking Settings

    Preset Function Number Enable NDI (only on AT3 NDI) (only supported on the IV-CAMA3-20-N-W-1B and IVCAMA3- 20-N-SLVR-1B) Cruise through presets 0 to 29 in. 10 second intervals Open OSD Menu Clear ALL User Presets Reboot Camera 1920 x 1080p50 1920 x 1080p25 1920 x 1080i50 1280 x 720p50 1920 x 1080p60...

  • Page 41: Visca Commands

    VISCA Commands 1 Beyond PTZ cameras can be controlled using the VISCA protocol through either a serial (RS-232 / RS-485) or IP connection. By default, the port for IP control is set to 5500. For serial communication, make sure the baud rate of the controller is set to 9600 bps. Below is a comprehensive list of VISCA commands that can be used to control the cameras.

  • Page 42: Commands

    Command Message Comments No Socket z0 6y 05 FF Returned when no command is executed in a socket specified (y:Socket No.) by the cancel command, or when an invalid socket number is specified. Command z0 6y 41 FF Returned when a command cannot be executed due to current (y:Execution conditions.
  • Page 43 Command Set Command Command Packet Comments CAM_Focus Stop 8x 01 04 08 00 FF Far(Standard) 8x 01 04 08 02 FF Near(Standard) 8x 01 04 08 03 FF Far(Variable) 8x 01 04 08 2p FF p: 0(Low)to 7 (High) Near(Variable) 8x 01 04 08 3p FF Direct 8x 01 04 48 0p 0q 0r 0s...
  • Page 44 Command Set Command Command Packet Comments CAM_AE Full Auto 8x 01 04 39 00 FF Automatic Exposure mode Manual 8x 01 04 39 03 FF Manual Control mode Shutter Priority 8x 01 04 39 0A FF Shutter Priority Automatic Exposure mode Iris Priority 8x 01 04 39 0B FF Iris Priority Automatic...
  • Page 45 Command Set Command Command Packet Comments CAM_Backlight 8x 01 04 33 02 FF Back Light Compensation ON/OFF 8x 01 04 33 03 FF CAM_Aperture Reset 8x 01 04 02 00 FF Aperture Control 8x 01 04 02 02 FF Down 8x 01 04 02 03 FF Direct 8x 01 04 42 00 00 0p 0q...

  • Page 46: Inquiry Commands

    Command Set Command Command Packet Comments Pan‐tiltDrive 8x 01 06 01 VV WW 03 01 VV: Pan speed 0 x01 (low speed) to 0 x18 (high speed) Down 8x 01 06 01 VV WW 03 02 Left 8x 01 06 01 VV WW 01 03 Right 8x 01 06 01 VV WW 02 03 WW: Tilt Speed 0 x 01 (low...
  • Page 47 Command Inquiry Command Inquiry Packet Comments Packet CAM_ZoomPosInq 8x 09 04 47 y0 50 0p 0q 0r 0s p,q,r,s: Zoom Position CAM_FocusModeInq 8x 09 04 38 y0 50 02 FF Auto Focus y0 50 03 FF Manual Focus CAM_FocusPosInq 8x 09 04 48 y0 50 0p 0q 0r 0s p,q,r,s: Focus Position CAM_WBModeInq...
  • Page 48 Command Inquiry Command Inquiry Packet Comments Packet CAM_ApertureInq 8x 09 04 42 y0 50 00 00 0p p,q: Aperture Gain 0q FF CAM_ 8x 09 04 63 y0 50 00 FF PictureEffectMode Inq y0 50 02 FF Neg.Art y0 50 04 FF B&W CAM_MemoryInq 8x 09 04 3F...
  • Page 49 Command Inquiry Command Inquiry Packet Comments Packet Pan‐tiltPosInq 8x 09 06 12 FF y0 50 0w 0w 0w wwww = Pan Position zzzz = Tilt Position 0z 0z 0z 0z FF Pan‐tiltModeInq 8x 09 06 10 y0 50 pq rs FF p,q,r,s: Pan/Tilt Status Zoom Ratio / Position (CAM_Zoom) (CAM_Zoom Direct –...
  • Page 50 Exposure Comp (CAM_ExpComp) (CAM_ExpComp Direct – p,q ExpComp Position) 0000 1851 22BE 28F6 2D45 3086 3320 3549 371E 38B3 3A12 3B42 3C47 3D25 4000 Product Manual — Doc. IV-CAMA3-20-N-W-1B, IV-CAMA3-20-N-SLVR-1B, IV-CAMA3-20-W-1B, and IV-CAMA3-20- 9323A SLVR-1B • 50...

  • Page 51: Troubleshooting

    Troubleshooting The following table provides troubleshooting information. If further assistance is required, contact Crestron's True Blue Support Team. PROBLEM POSSIBLE CAUSES CORRECTIVE ACTIONS No movement or video signal Power supply failure Check power supply output using a when powered on multimeter.
  • Page 52 PROBLEM POSSIBLE CAUSES CORRECTIVE ACTIONS Camera is not controllable Wrong Open OSD to verify your settings are correct when powered on address/protocol or check serial wiring. /baud rate settings or a faulty serial cable Product Manual — Doc. IV-CAMA3-20-N-W-1B, IV-CAMA3-20-N-SLVR-1B, IV-CAMA3-20-W-1B, and IV-CAMA3-20- 9323A SLVR-1B •...

  • Page 53: Resources

    Resources The following resources are provided for the IV-CAMA3-20-N-W-1B, IV-CAMA3-20-N-SLVR-1B, IV-CAMA3-20-W-1B, and IV-CAMA3-20-SLVR-1B. NOTE: You may need to provide your Crestron.com web account credentials when prompted to access some of the following resources. Crestron Support and Training Crestron True Blue Support...
  • Page 54 This page is intentionally left blank. Product Manual — Doc. IV-CAMA3-20-N-W-1B, IV-CAMA3-20-N-SLVR-1B, IV-CAMA3-20-W-1B, and IV-CAMA3-20- 9323A SLVR-1B • 54...
  • Page 55 Product Manual — Doc. 9323A Crestron Electronics, Inc. 15 Volvo Drive, Rockleigh, NJ 07647 06/08/22 Tel: 888.CRESTRON Specifications subject to Fax: 201.767.7656 change without notice. www.crestron.com...

This manual is also suitable for:

Autotracker iv-cama3-20-n-w-1bAutotracker iv-cama3-20-nslvr-1bAutotracker iv-cama3-20-w-1bAutotracker ivcama3-20-slvr-1b

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