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Crestron IV-CAMHK-12-SLVR-1B Product Manual

Crestron IV-CAMHK-12-SLVR-1B Product Manual

1 beyond hawk™ dual-camera speaker tracking solution, 12x optical zoom
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IV-CAMHK-12-SLVR-1B
1 Beyond Hawk™ Dual-Camera Speaker
Tracking Solution, 12x Optical Zoom
Product Manual
Crestron Electronics, Inc.

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Summary of Contents for Crestron IV-CAMHK-12-SLVR-1B

  • Page 1 IV-CAMHK-12-SLVR-1B 1 Beyond Hawk™ Dual-Camera Speaker Tracking Solution, 12x Optical Zoom Product Manual Crestron Electronics, Inc.
  • Page 2 Other trademarks, registered trademarks, and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Crestron disclaims any proprietary interest in the marks and names of others. Crestron is not responsible for errors in typography or photography.

  • Page 3: Table Of Contents

    Contents Overview Features Participant Tracking Third Party Microphone and Speaker Support High-Quality Video Conferencing Compatibility Preset Switching Manual Control Options Physical Description DIP Switch Settings 1 Beyond Camera Manager Software Specifications Installation In the Box Mounting Positioning Wiring Network Connection Video Output Reference Audio Zoom Rooms Installation 1 Beyond Camera Manager System Requirements...
  • Page 4 Position Camera Monitor RTSP Streams Side-by-Side Dialogue Serial Wiring Reserved Presets VISCA Commands Start/Stop Tracking Privacy ACK / Completion Messages Error Messages Commands Inquiry Commands Troubleshooting Resources Crestron Support and Training Product Certificates iv • Contents Product Manual — Doc. 9311C...
  • Page 5 v • Contents Product Manual — Doc. 9311C...

  • Page 6: Overview

    The IV-CAMHK-12-SLVR-1B is a participant tracking solution that uses two HD PTZ cameras to automatically cut to a new participant. Ideal for small to medium sized rooms, deploy the IV-CAMHK-12-SLVR-1B when a close-up view of the meeting participants is desired.

  • Page 7: Features

    High-Quality Video A high quality Sony Exmor® CMOS sensor enables the camera to output up to 1080p60 resolution video via the 3G-SDI or HDMI® ports. The IV-CAMHK-12-SLVR-1B works well in low light and in front of bright screens. Conferencing Compatibility Optimize video conferencing, recording, or streaming by using the 1 Beyond Hawk camera camera with Microsoft Teams®, Zoom Rooms™, Cisco WebEx®, MediaSite®, or Panopto®.

  • Page 8: Manual Control Options

    Manual Control Options Use VISCA over IP to control the camera with a Crestron® control system. 1B Cam Manager Software is included for easy configuration from a computer on the network. Product Manual — Doc. 9311C IV-CAMHK-12-SLVR-1B • 8...

  • Page 9: Physical Description

    Connects the camera to the network. A network connection is required for initial configuration but not for day-to-day operation. Reference Audio Feeds the echo cancellation signal into the camera. This is required for conferencing operation. Refer to Echo Cancellation on page 9 • IV-CAMHK-12-SLVR-1B Product Manual — Doc. 9311C...

  • Page 10: Dip Switch Settings

    DC Input Connects the included power adapter to the power source. Power Switch Turns the camera on or off. DIP Switch Settings DIP No. 1080p60 1080pP5 1080i60 1080i50 Video Format 720p60 720p50 1080p30 1080p25 Product Manual — Doc. 9311C IV-CAMHK-12-SLVR-1B • 10...

  • Page 11: Beyond Camera Manager Software

    CAUTION: The 1 Beyond Camera Manager software enables changing of critical camera settings that impact the camera's functionality and effectiveness. Ensure that all procedures in this document are followed carefully for optimal camera performance. 11 • IV-CAMHK-12-SLVR-1B Product Manual — Doc. 9311C...

  • Page 12: Specifications

    Specifications Product specifications for the Hawk IV-CAMHK-12-SLVR-1B camera. Optics and Processing Image Sensor Tracking Cameras: 1/2.8 in. Sony Exmor CMOS, 2.14MP; Wide-Angle Camera: 1/2.8 in. CMOS, 2.14MP Recommended Range 5-25 ft from subject, 4-6 ft from ground Focal Length &...
  • Page 13 19.69 in. x 6.4 in. x 5.71 in. (500 mm x 163 mm x 145 mm) Weight 6.61 lb (3 kg) Note: 1. The IV-CAMHK-12-SLVR-1B camera includes integrated circuits produced by HiSilicon (part numbers HI3516ARBCV100 and HI3516ARFCV200), a subsidiary of Huawei Technologies Company. 13 • IV-CAMHK-12-SLVR-1B Product Manual — Doc. 9311C...

  • Page 14: Installation

    Do not directly expose the camera to rain, water, or high moisture. This camera is for indoor use only. In the Box Qty. Description IV-CAMHK-12-SLVR-1B, 1 Beyond Hawk™ Dual-Camera Speaker Tracking Solution, 12x Optical Zoom Additional Items IR Remote Control (2060159) Power Supply, 12VDC @ 2.5A, 100-240V (2060156) Power Cord (2060157) Mini DIN-8 Pin to RS-232 Cable Adapter, 3 m (2060121) 1 Beyond Wall Mount Shelf, IVA-WMT-SHELF-HK-1B (2060163)
  • Page 15 Qty. Description Drywall Anchors, Plastic (2060161) Tripod-style screws, 1/4-20 UNC (ISO 1222:2010) (2060160) 15 • IV-CAMHK-12-SLVR-1B Product Manual — Doc. 9311C...

  • Page 16: Mounting

    2. Use four of the included anchors and mounting screws to attach the bracket to the wall. 3. Use the two tripod-style screws to affix the camera to the bracket. CAUTION: This camera cannot be inverted. Product Manual — Doc. 9311C IV-CAMHK-12-SLVR-1B • 16...

  • Page 17: Positioning

    Camera framing will suffer if there are objects obstructing the line of sight. NOTE: If participants are further than the 25 ft (7.6 m) range, satisfactory operation cannot be guaranteed. 17 • IV-CAMHK-12-SLVR-1B Product Manual — Doc. 9311C...

  • Page 18: Wiring

    HDMI and SDI if the camera is to be connected to a computer or codec via USB. Reference Audio An echo cancellation signal is required for the camera to work correctly in video conferencing applications. Refer to Echo Cancellation on page Product Manual — Doc. 9311C IV-CAMHK-12-SLVR-1B • 18...

  • Page 19: Zoom Rooms Installation

    Zoom Rooms Installation The 1 Beyond Hawk camera is compatible with Zoom Rooms® software. To utilize Zoom Rooms capabilities, the following items are required: 1 Beyond Hawk camera (IV-CAMHK-12-SLVR-1B) RS-232 cable (included with the camera) 3G-SDI cable HDMI® cable (CBL-8K-HD-1.5) Inogeni™ 4KXUSB3 converter (includes Inogeni terminal block) Firmware version 1.54 or higher.
  • Page 20 8. Connect the 3G-SDI cable from the camera into the SDI IN port on the Blackmagic Design SDI to HDMI 3G converter. NOTE: Do not use the HDMI cable directly from the camera. The 3G-SDI cable provides the best video output over long wiring distances. Product Manual — Doc. 9311C IV-CAMHK-12-SLVR-1B • 20...

  • Page 21: Beyond Camera Manager System Requirements

    Ensure the host computer running the 1 Beyond Camera Manager software meets the following system requirements. Windows® 10 OS or later Dual-core processor 4GB (or greater) memory 1GB (or greater) storage Ethernet or Wi-Fi™ Network connection to the local network 21 • IV-CAMHK-12-SLVR-1B Product Manual — Doc. 9311C...

  • Page 22: Beyond Camera Manager Initial Setup

    1. Download the 1 Beyond Camera Manager installation package from www.crestron.com/Support/Resource-Library or from the 1 Beyond camera product pages on Crestron.com 2. Open the installer executable file and follow all prompts to install the software. Product Manual — Doc. 9311C IV-CAMHK-12-SLVR-1B • 22...

  • Page 23: Configuration

    This section provides the following information: •   IR Remote Control •   Echo Cancellation •   1 Beyond Camera Manager Software Configuration •   VISCA Commands 23 • IV-CAMHK-12-SLVR-1B Product Manual — Doc. 9311C...

  • Page 24: Ir Remote Control

    Select one of up to four cameras (the Hawk and two additional PTZ cameras (not included)) to control. The selected camera number lights when pressing any button. Camera 1 is assigned to the left PTZ camera and Camera 2 is assigned to the right PTZ camera. Product Manual — Doc. 9311C IV-CAMHK-12-SLVR-1B • 24...

  • Page 25: Focus

    Press to close the iris (darken). Menu Press to enter/exit OSD menu Data Press to enable/disable display of pan, tilt, or zoom values. 0-9 (Number Buttons) Input numbers for calling /storing presets. 25 • IV-CAMHK-12-SLVR-1B Product Manual — Doc. 9311C...

  • Page 26: C (Cancel)

    Backlight Compensation, which helps to properly expose subjects in front of a bright projection screen or window. Zoom Press to zoom in. Press to zoom out. Return Press to return to the previous page of the OSD menu. Product Manual — Doc. 9311C IV-CAMHK-12-SLVR-1B • 26...

  • Page 27: Direction Buttons

    Examples: 95 + CALL calls preset 95. 75 + SET stores the current camera position as preset 75. 15 + CLEAR will delete preset 15. Enter Press to confirm the menu selection. 27 • IV-CAMHK-12-SLVR-1B Product Manual — Doc. 9311C...

  • Page 28: Echo Cancellation

    The latter will be used to send audio to the Ref. Audio input on the camera using a 1/8 in. audio cable. 1. On the connected computer, open the Sound Settings. 2. Scroll down and click on Sound Control Panel. Product Manual — Doc. 9311C IV-CAMHK-12-SLVR-1B • 28...
  • Page 29 3. Navigate to the recording tab, scroll down to locate the Stereo Mix device, right-click and click Enable. If it is not visible, right-click and select Show Disabled Devices. 4. Right-click the device again, click on Properties, and navigate to the Listen Tab. 29 • IV-CAMHK-12-SLVR-1B Product Manual — Doc. 9311C...

  • Page 30: Setup Using Vb-Audio® Voicemeeter Software

    1. Install and open Voicemeeter. Voicemeeter can be downloaded at vb-audio.com/Voicemeeter/ 2. Locate the A1 and A2 drop-down menus. A1: Select the conferencing audio device A2: Select the headphone/line output of the computer. Product Manual — Doc. 9311C IV-CAMHK-12-SLVR-1B • 30...

  • Page 31: Routing From Audio Hardware

    Reference your DSP’s manual or contact the vendor for the ideal specifications. The camera requires a line-level signal on the Ref. Audio input and will work with stereo or mono audio signals. Increase the volume level if the camera is not performing Echo Cancellation. 31 • IV-CAMHK-12-SLVR-1B Product Manual — Doc. 9311C...

  • Page 32: 1 Beyond Camera Manager Software Configuration

    Ethernet, launch the software to start configuring the camera. Use the Device Management tab of the software to add the camera to the Camera List. Product Manual — Doc. 9311C IV-CAMHK-12-SLVR-1B • 32...
  • Page 33 IP address, MAC Address, camera name (for example, CAMHK-12 and serial number), and firmware version displayed. 2. To change the camera’s network settings to match your network’s information, click Modify netinfo which will bring up the network settings panel. 33 • IV-CAMHK-12-SLVR-1B Product Manual — Doc. 9311C...

  • Page 34: View The Connection Status

    NOTE: When a camera is first connected to the network, it can take up to 30 seconds after powering the camera on for it to be discovered by the 1 Beyond Camera Manager software. This is because the camera performs a diagnostic routine prior to activating the video encoder. Product Manual — Doc. 9311C IV-CAMHK-12-SLVR-1B • 34...

  • Page 35: Configure Camera Settings

    5. UN/PW: Select this tab to change the camera name, to set authentication credentials for the camera, and to change the system time. 6. Protocol: Select this tab to configure the camera to be operated from a control device (such as a Crestron® touch screen). 35 • IV-CAMHK-12-SLVR-1B Product Manual — Doc. 9311C...
  • Page 36 Firmware files are specific to individual 1 Beyond camera models. Only use Crestron firmware files. Attempting to upgrade the device using third-party files may prevent the camera from functioning correctly. Do not disconnect the camera or attempt to control it while upgrading firmware. This may cause the firmware file to become corrupted and prevent the camera from functioning correctly.
  • Page 37 1 Beyond Camera Manager software and the camera. NOTE: The app port value should not be changed unless instructed to do so by Crestron True Blue Support. Select Save to save any changes made to these settings.
  • Page 38 Frame rate: Use the drop-down menu to select the stream's frame rate. This value should always equal the camera's native frame rate. Key frame interval: Set the desired frame rate for the video stream. This value does not have to equal the camera's native frame rate. Product Manual — Doc. 9311C IV-CAMHK-12-SLVR-1B • 38...
  • Page 39 Volume: Use the slider to set the default volume level for the camera's analog audio input. Select Save under the video or audio settings to save any changes made to those settings, respectively. 39 • IV-CAMHK-12-SLVR-1B Product Manual — Doc. 9311C...
  • Page 40 1. Select the check box next to a stream to activate it. 2. Set the stream type using the drop-down menu. 3. Enter the host name or IP address of the RTMP destination in the text field. 4. Select Save to save any changes made. Product Manual — Doc. 9311C IV-CAMHK-12-SLVR-1B • 40...
  • Page 41 Camera Name: Enter a new camera name for identification and management purposes. By default, the camera name includes the device's serial number. Local Time: View the local time on the host computer. Select OK to refresh the time. NTP Settings 41 • IV-CAMHK-12-SLVR-1B Product Manual — Doc. 9311C...
  • Page 42 TimeZone: Use the drop-down menu to set the time zone for the camera. NTP Server: Enter the URL or IP address of the external NTP server, then select OK. Select Save to save any changes made to these settings. Product Manual — Doc. 9311C IV-CAMHK-12-SLVR-1B • 42...
  • Page 43 Port: Enter the port number for the secondary connection. The default value of "5500" should be retained for most setups. Select Save to save any changes made to these settings. 43 • IV-CAMHK-12-SLVR-1B Product Manual — Doc. 9311C...

  • Page 44: Access Video Feeds

    Select Iris Reset to reset the camera's exposure compensation. NOTE: By default, 1 Beyond cameras are configured to retrigger autofocus every time the camera is moved. Product Manual — Doc. 9311C IV-CAMHK-12-SLVR-1B • 44...

  • Page 45: Tracking Settings

    Now that the camera is connected and streaming video to the host computer, the tracking settings must be set. NOTE: Tracking has to be disabled before configuring tracking settings. To disable tracking on the camera, click Stop in the lower left corner. 45 • IV-CAMHK-12-SLVR-1B Product Manual — Doc. 9311C...
  • Page 46 Tracking Zone contains the entire area where participants will be situated. 3. Let go of the left mouse button when the Tracking Zone is drawn over the participant space. 4. Click Save to store the Tracking Zone to the camera. Product Manual — Doc. 9311C IV-CAMHK-12-SLVR-1B • 46...
  • Page 47 Preset 0 is the shot that the camera reverts to when no presenters are detected. To set Preset 0: 1. Navigate to the Main View tab. 2. To move the camera, use the arrow buttons and Zoom + / - in the PTZ Lens section. 47 • IV-CAMHK-12-SLVR-1B Product Manual — Doc. 9311C...
  • Page 48 Preset 1 is the default shot that is switched to when remote participants speak. Echo Cancellation needs to be routed for the default shot to function. for more information about Echo Cancellation, refer to Echo Cancellation on page Product Manual — Doc. 9311C IV-CAMHK-12-SLVR-1B • 48...
  • Page 49 2. To move the camera, use the arrow buttons and Zoom + / - in the PTZ Lens section. 3. To store Preset 1, select the number 1 from the Presets drop-down menu and click Set. 4. Navigate to the Basic 2 Tab. 49 • IV-CAMHK-12-SLVR-1B Product Manual — Doc. 9311C...
  • Page 50 5. Set the Target Lost Action setting to No.1 preset (Preset 1).  NOTE: Do not overwrite Preset 1 because it serves as the camera's default shot. Use Presets 2 and higher if manual preset calling is desired. Product Manual — Doc. 9311C IV-CAMHK-12-SLVR-1B • 50...

  • Page 51: Basic 1 Tab

    This is best tested in an active video conferencing meeting with a few participants in the room. Debug Mode will shows the operation of camera’s detection algorithms overlaid on the Reference feed. 51 • IV-CAMHK-12-SLVR-1B Product Manual — Doc. 9311C...
  • Page 52 If needed, make changes to the setup of Tracking and Blocking Zones or adjust the Advanced Settings on page 53 to eliminate these issues. NOTE: Side-by Side Dialogue mode cannot be previewed on the IP stream. Product Manual — Doc. 9311C IV-CAMHK-12-SLVR-1B • 52...

  • Page 53: Advanced Settings

    NOTE: The camera does not auto-save settings. Make sure to save frequently during the setup process. 53 • IV-CAMHK-12-SLVR-1B Product Manual — Doc. 9311C...
  • Page 54 5. Once the Tracking Zone is set, click Save to store the setting in the camera’s memory. Basic 2 Tab The Basic 2 tab contains settings that influence the camera’s tracking behavior and helps adjust it to the room’s environment. Product Manual — Doc. 9311C IV-CAMHK-12-SLVR-1B • 54...

  • Page 55: Position Camera

    This settings tab contains network settings pertaining to control via external hardware or software. By default, the camera accepts TCP VISCA over IP control via TCP port 5500. In order to maintain compatibility with 1 Beyond hardware and Crestron control modules, these settings should not be changed.
  • Page 56 To access Audio Position Correction, select Audio in the POS Correct drop-down menu and then click the POS Correct button. No secondary video feed will appear as you review audio positioning using the reference feed and its overlaid debug information. Product Manual — Doc. 9311C IV-CAMHK-12-SLVR-1B • 56...

  • Page 57: Monitor Rtsp Streams

    VLC Media Player® software. The following example demonstrates how to access the streams in the VLC® player. 1. Launch VLC player and click Media > Open Network Stream. 57 • IV-CAMHK-12-SLVR-1B Product Manual — Doc. 9311C...
  • Page 58 Navigate the menu using the directional buttons in the software. In the software, press Enter to confirm a menu selection, and use the left and right directional buttons to adjust the selected parameter. Product Manual — Doc. 9311C IV-CAMHK-12-SLVR-1B • 58...
  • Page 59 -7 - +7 Adjust level of exposure compensation. ON / OFF Turn Back Light Compensation on / off. ANTI FLICKER OFF / 50Hz / 60 Reduces flicker induced by 25p / 30p frame rates. 59 • IV-CAMHK-12-SLVR-1B Product Manual — Doc. 9311C...
  • Page 60 2DNR is the first level of noise reduction. When on, up to five levels can be set. High levels of 2DNR should only be used in low-color settings. Product Manual — Doc. 9311C IV-CAMHK-12-SLVR-1B • 60...
  • Page 61 ANTI FLICKER setting to twice that value (for example, 60 Hz for a 30 fps video signal). White Balance WHITE BALANCE adjusts the color levels of the camera image to reproduce what the human eye sees in any given lighting. 61 • IV-CAMHK-12-SLVR-1B Product Manual — Doc. 9311C...

  • Page 62: Side-By-Side Dialogue

    The EXT port contains pins for both RS-485 and RS-232 serial control. It is recommended to use RS-485 (not included) as it supports longer cable runs as well as connecting multiple cameras to a single terminal block. Product Manual — Doc. 9311C IV-CAMHK-12-SLVR-1B • 62...

  • Page 63: Reserved Presets

    Cruise through presets 0 to 29 in. 10 second intervals Open OSD Menu Clear ALL User Presets Reboot Camera Output Left PTZ Camera Output Right PTZ Camera Output Side-by-Side of both PTZ cameras 63 • IV-CAMHK-12-SLVR-1B Product Manual — Doc. 9311C...

  • Page 64: Visca Commands

    Tilt PTZ 2 backwards ACK / Completion Messages Command Message Comments z0 4y FF Returned when the command is accepted. (y:Socket No.) Completion z0 5y FF Returned when the command has been executed. (y:Socket No.) Product Manual — Doc. 9311C IV-CAMHK-12-SLVR-1B • 64...

  • Page 65: Error Messages

    8x 01 04 07 03 FF Tele(Variable) 8x 01 04 07 2p FF p: 0(Low)to 7 (High) Wide(Variable) 8x 01 04 07 3p FF Direct 8x 01 04 47 0p 0q 0r 0s FF p,q,r,s: Zoom Position 65 • IV-CAMHK-12-SLVR-1B Product Manual — Doc. 9311C...
  • Page 66 8x 01 04 39 0A FF Shutter Priority Automatic Exposure mode Iris Priority 8x 01 04 39 0B FF Iris Priority Automatic Exposure mode Bright 8x 01 04 39 0D FF Bright Mode (Manual control) Product Manual — Doc. 9311C IV-CAMHK-12-SLVR-1B • 66...
  • Page 67 8x 01 04 42 00 00 0p 0q FF p,q: Aperture Gain CAM_ 8x 01 04 63 00 FF Picture Effect Setting PictureEffect Neg.Art 8x 01 04 63 02 FF B&W 8x 01 04 63 04 FF 67 • IV-CAMHK-12-SLVR-1B Product Manual — Doc. 9311C...

  • Page 68: Inquiry Commands

    Inquiry Commands Inquiry Command Command Packet Inquiry Packet Comments CAM_PowerInq 8x 09 04 00 FF y0 50 02 FF y0 50 03 FF Off (Standby) y0 50 04 FF Internal power circuit error Product Manual — Doc. 9311C IV-CAMHK-12-SLVR-1B • 68...
  • Page 69 ExpComp Position CAM_BacklightModeInq 8x 09 04 33 FF y0 50 02 FF y0 50 03 FF CAM_ApertureInq 8x 09 04 42 FF y0 50 00 00 0p 0q p,q: Aperture Gain 69 • IV-CAMHK-12-SLVR-1B Product Manual — Doc. 9311C...
  • Page 70 50 0w 0w 0w 0w wwww = Pan Position zzzz = Tilt Position 0z 0z 0z 0z FF Pan‐tiltModeInq 8x 09 06 10 FF y0 50 pq rs FF p,q,r,s: Pan/Tilt Status Product Manual — Doc. 9311C IV-CAMHK-12-SLVR-1B • 70...
  • Page 71 (CAM_Zoom Direct – p,q,r,s Zoom Position) Optical Zoom Ratio Optical Zoom Ratio 0000 1851 22BE 28F6 2D45 3086 3320 3549 371E 38B3 3A12 3B42 3C47 3D25 3DDF 3E7B 3EFB 3F64 3FBA 4000 71 • IV-CAMHK-12-SLVR-1B Product Manual — Doc. 9311C...
  • Page 72 Exposure Comp (CAM_ExpComp) (CAM_ExpComp Direct – p,q ExpComp Position) 0000 1851 22BE 28F6 2D45 3086 3320 3549 371E 38B3 3A12 3B42 3C47 3D25 4000 Product Manual — Doc. 9311C IV-CAMHK-12-SLVR-1B • 72...

  • Page 73: Troubleshooting

    Mechanical failure Contact Crestron True Blue Support. Camera not showing in Incorrect IP settings Check to confirm the camera’s IP is set to match 1 Beyond Camera Manager the IP settings of your connected computer.
  • Page 74 Auto white balance Set static or one-push white balance setting may not be ideal for the lighting environment Camera is tracking or framing PTZ camera needs to be Perform POS Correct off-axis calibrated Mechanical failure Product Manual — Doc. 9311C IV-CAMHK-12-SLVR-1B • 74...

  • Page 75: Resources

    Resources The following resources are provided for the IV-CAMHK-12-SLVR-1B. NOTE: You may need to provide your Crestron.com web account credentials when prompted to access some of the following resources. Crestron Support and Training Crestron True Blue Support Crestron Resource Library Crestron Online Help (OLH) support.crestron.com/app/answers/detail/a_id/1001561...
  • Page 76 This page is intentionally left blank. Product Manual — Doc. 9311C IV-CAMHK-12-SLVR-1B • 76...
  • Page 77 Crestron Electronics, Inc. Product Manual — Doc. 9311C 15 Volvo Drive, Rockleigh, NJ 07647 05/08/23 Tel: 888.CRESTRON Specifications subject to Fax: 201.767.7656 change without notice. www.crestron.com...

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