Crestron 1 Beyond AutoTracker 3 Series Product Manual
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Crestron 1 Beyond AutoTracker 3 Series Product Manual

Crestron 1 Beyond AutoTracker 3 Series Product Manual

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IV-CAMA3-20-N-W-1B, IV-CAMA3-20-N-
SLVR-1B, IV-CAMA3-20-W-1B, and IV-
CAMA3-20-SLVR-1B
1 Beyond AutoTracker™ 3 Series
Product Manual
Crestron Electronics, Inc.

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  • Page 1 IV-CAMA3-20-N-W-1B, IV-CAMA3-20-N- SLVR-1B, IV-CAMA3-20-W-1B, and IV- CAMA3-20-SLVR-1B 1 Beyond AutoTracker™ 3 Series Product Manual Crestron Electronics, Inc.
  • Page 2 Certain Crestron products contain open source software. For specific information, please visit www.crestron.com/opensource. Crestron and the Crestron logo are either trademarks or registered trademarks of Crestron Electronics, Inc. in the United States and/or other countries. Blackmagic is either a trademark or a registered trademark of Blackmagic Design Pty. Ltd in the United States and/or other countries.

  • Page 3: Table Of Contents

    Contents Overview AutoTracker Features Intelligent Tracking Technology Conferencing Compatibility High Quality Video Manual Control Options Networked Power, Stream, and Control Quiet, Fast Switching Between Presets Multicamera Capability with Automate Systems Mounting Options NDI|HX for High Quality Network Video Physical Description 1 Beyond Camera Manager Software Specifications Dimension Drawings...
  • Page 4 Serial Wiring Reserved Presets Store and Recall Tracking Settings Heartbeat Tracking Status VISCA Commands Start/Stop Tracking ACK / Completion Messages Error Messages Commands Inquiry Commands Troubleshooting Resources Crestron Support and Training Product Certificates iv • Contents Product Manual — Doc. 9323C...
  • Page 5 v • Contents Product Manual — Doc. 9323C...

  • Page 6: Overview

    Overview The IV-CAMA3-20-N-W-1B, IV-CAMA3-20-N-SLVR-1B, IV-CAMA3-20-W-1B, and IV-CAMA3-20-SLVR-1B AutoTracker™ 3 series cameras are high-quality PTZ cameras that automatically track and frame a presenter based on facial and motion detection. Ideal for lecture capture or conferences, the IV-CAMA3-20-N-W-1B camera can automate camera operations with no personnel present and still have the viewing experience of a manned camera.

  • Page 7: Autotracker Features

    AutoTracker Features Key features for the AutoTracker series cameras include: Automatically pans, tilts, and zooms to smoothly follow and frame the presenter AI-enabled tracking with dual camera technology Smooth tracking and quiet operation Compatible with popular conferencing platforms such as Microsoft Teams® and Zoom Rooms™ software Connects directly to a codec or recording/streaming device with no external computer required High quality video supporting resolutions up to 1080p60...

  • Page 8: High Quality Video

    3G-SDI port. The AutoTracker works well in low light and in front of bright screens. Manual Control Options Use VISCA over IP to control the camera with a Crestron® control system. 1B Cam Manager Software is included for easy configuration from a computer on the network.

  • Page 9: Physical Description

    Physical Description Rear Front Bottom Description PTZ Tracking Camera Wide-Angle Camera Audio Input (Only for IP video stream) Ethernet (Supports PoE+) SDI 2 (PTZ camera video output) SDI 1 (Wide-angle camera video output) EXT Port (RS485 / RS 232 serial control) 12V DC Power Input 1/4 in.
  • Page 10 The 1 Beyond Camera Manager software provides the following features for the 1 Beyond AutoTracker 3 camera. Discover 1 Beyond cameras on the network Upgrade camera firmware Modify camera network settings Modify camera RTMP (Real-Time Messaging Protocol) settings Set authentication credentials for the camera Modify general settings, such as the camera name Set a secondary connection to the camera from a control device (such as a touch screen) View up to 4 camera video streams (close-up or panorama) simultaneously...

  • Page 11: Specifications

    Specifications Product specifications for the AutoTracker 3 series cameras. Optics and Processing Image Sensor Tracking Camera: 1/2.8 in. Sony Exmor CMOS, 2.14MP; Reference Camera: 1/2.8 in. CMOS, f=3.4 mm, Horz: 92°, Vert: 50° Recommended Range 15-50 ft from subject, 7-12 ft from ground Focal Lens &...
  • Page 12 Power Power 12VDC, <30 W, PoE+ PoE+ Rating 25.5 W NOTE: To comply with the European Directive (CE), shielded CAT5e cable must be used as a minimum for PoE power. Environmental Temperature 32° to 104°F (0° to 40°C) Construction Mounting 1/4 in.

  • Page 13: Dimension Drawings

    Dimension Drawings 13 • IV-CAMA3-20-N-W-1B, IV-CAMA3-20-N-SLVR-1B, IV-CAMA3-20-W-1B, and IV-CAMA3-20- Product Manual — Doc. SLVR-1B 9323C...

  • Page 14: Installation

    Do not remove any screws from the camera. There are no user-serviceable parts inside. Contact Crestron's True Blue Support Team if the camera is damaged or malfunctioning. Do not aim the camera lens at the sun or extremely bright lights. Doing so can cause damage to the image sensor.

  • Page 15: Mounting Requirements

    Mounting Requirements For the optimum tracking performance: Mount the camera upright with a clear view of the area where the subject will be tracked. The camera should be mounted 15-50 ft (5-15 m) from the subject and at a height of 7-12 ft (2- 4 m).

  • Page 16: Wall Mount

    Wall Mount Use the 1 Beyond Wall Mount Bracket to mount the camera for video conferencing. To mount the camera to a wall: 1. Using the following diagram, position the four installation holes on the mount and drill 4 holes in the wall.

  • Page 17: J Ceiling Mount

    J Ceiling Mount Use the 1 Beyond J-mount kit (sold separately) to suspend the camera from the ceiling to achieve optimum distance from the presentation area. To mount the camera: 1. Using the following diagram, position the four installation holes on the mount and drill four holes in the ceiling.

  • Page 18: Wiring

    Wiring The camera should be properly wired with power, video and control. Please note that the audio input of the camera only feeds into the encoded IP stream. It is recommended to record/stream audio using a separate device. Network Connection A network connection enables easy configuration, control from any PC connected to the same network, and access to the camera’s IP video streams for monitoring.

  • Page 19: Poe+ Power

    PoE+ Power This camera allows control, monitoring and power input using a single Ethernet cable thanks to PoE+ compatibility. To power the camera from your network switch, make sure that it is a PoE+ certified switch that can supply 30 W of power for each connected camera. Alternatively, a PoE+ injector can be used to inject power between the switch and camera.
  • Page 20 If serial control is required, it is recommended to use RS-485. RS-485 can support cable lengths of up to 4,000 feet while RS-232 is limited to cable distances of 50 feet. Also, RS- 485 can support up to 32 controller devices while RS-232 only supports one. For control cabling 22 o3 24 Awg twisted pair cable is recommended.

  • Page 21: Zoom Rooms Installation

    Zoom Rooms Installation The 1 Beyond AutoTracker 3 camera is compatible with Zoom Rooms® software. To utilize Zoom Rooms capabilities, the following items are required: 1 Beyond AutoTracker 3 camera (IV-CAMA3-20-N-W-1B, IV-CAMA3-N-SLVR-1B, IV-CAMA3-20-W-1B, or IV-CAMA3-20-SLVR-1B) RS-232 cable (included with the camera) 3G-SDI cable HDMI® cable (CBL-8K-HD-1.5) Inogeni™...
  • Page 22 3. Use wire strippers to remove the other end of the RS-232 DB9 cable. Then, strip the RS-232 cable insulation to expose the three wires inside. The colored cables correspond to the following connections: TX: White sleeved wire NOTE: In some circumstances, the RS-232 DB9 cable will have a blue sleeved wire instead of the white sleeved wire.

  • Page 23: Beyond Camera Manager System Requirements

    1 Beyond Camera Manager System Requirements on page 1. Download the 1 Beyond Camera Manager installation package from www.crestron.com/Support/Resource-Library or from the 1 Beyond camera product pages on Crestron.com 2. Open the installer executable file and follow all prompts to install the software.

  • Page 24: Configuration

    Configuration The AutoTracker uses a unique combination of motion and facial detection along with sophisticated algorithms to track a presenter much like a human camera operator would. Its unique two-camera design with a fixed wide-angle camera working in tandem with a moving PTZ camera guarantees that the AutoTracker will track any subject reliably across the presentation area.

  • Page 25: Configuration Via The 1 Beyond Camera Manager

    Configuration via the 1 Beyond Camera Manager The 1 Beyond Camera Manager software is the central hub for configuring, monitoring, and controlling 1 Beyond IP cameras. It allows monitoring of up to four video streams simultaneously and lets you configure the latest 1 Beyond cameras. Add to Camera List Once 1 Beyond Camera Manager software is installed on the host computer and the camera is connected to the network or directly via Ethernet, launch the software to start configuring the camera.
  • Page 26 1. Click Start Search to start scanning the network for 1 Beyond cameras. The camera appears with its IP address, MAC Address, camera name (for example,  and serial number), and firmware version displayed. 2. To change the camera’s network settings to match your network’s information, click Modify netinfo which will bring up the network settings panel.
  • Page 27 3. Under Network information, confirm that the ConnType (Connection Type) is correct for how the camera is connected. Set it to either Static IP or DHCP. By default, the camera ships with the static IP address 192.168.18.77 and a subnet mask of 255.255.255.0 NOTES: If an Ethernet cable is connected directly to the computer running the...

  • Page 28: View The Connection Status

    View the Connection Status When the 1 Beyond Camera manager software connects to a camera, the camera shows as connected in the Main session and Sub session columns. These columns indicate the camera's main and substreams connection status for IP (RTSP) video. NOTE: When the chosen camera is set to match your IP address, its status will read connected for both columns.
  • Page 29 Firmware files are specific to individual 1 Beyond camera models. Only use Crestron firmware files. Attempting to upgrade the device using third-party files may prevent the camera from functioning correctly. Do not disconnect the camera or attempt to control it while upgrading firmware. This may cause the firmware file to become corrupted and prevent the camera from functioning correctly.
  • Page 30 1 Beyond Camera Manager software and the camera. NOTE: The app port value should not be changed unless instructed to do so by Crestron True Blue Support. Select Save to save any changes made to these settings.
  • Page 31 Streaming Tab Select the Streaming tab to modify the camera's streaming settings. Streaming Tab The Streaming tab is used to adjust the properties of the native IP video streams that are encoded and transmitted by the camera. 1 Beyond Intelligent cameras can broadcast up to 4 simultaneous RTSP streams, while all other supported 1 Beyond cameras output 2 simultaneous streams.
  • Page 32 Video coding type: Use the drop-down menu to select whether the video stream will use H.264 or H.265 encoding. Encode Level: Use the drop-down menu to select whether the video stream will use a low, base, or high-profile encoding type. Channels: Use the drop-down menu to select the audio channel type used for the camera's analog audio input.
  • Page 33 RTMP Tab Select the RTMP tab to modify the camera's RTMP (Real-Time Messaging Protocol) settings. RTMP Tab The RTMP tab is used to configure 1 Beyond cameras to broadcast video streams to RTMP destinations such as servers or web services. Up to 4 RTMP streams can be configured. NOTE: This feature will work only with RTMP destinations that do not require a stream key for authentication.
  • Page 34 UN/PW Tab Select the UN/PW tab to modify the camera name, authentication credentials, and other administrative settings. UN/PW Tab The following settings can be modified: Password settings Old password: If applicable, enter the existing admin password set for the camera. New password: Enter a new admin password for the camera. Confirm: Enter the admin password specified in the New password field.
  • Page 35 Select the Enable NTP check box to synchronize the camera's internal clock to an external NTP (Network Time Protocol) server. NOTE: Using an external NTP server requires a constant network connection for the camera. TimeZone: Use the drop-down menu to set the time zone for the camera. NTP Server: Enter the URL or IP address of the external NTP server, then select OK.

  • Page 36: Access Video Feeds

    Protocol Tab Select the Protocol tab to set a secondary connection to the camera from a control device (such as a Crestron touch screen). Protocol Tab The following settings can be modified: Enable: Use the drop-down menu to turn the secondary connection on or off.

  • Page 37: Tracking Settings

    Tracking Settings Once the camera is connected and streaming video to the host computer, click Stop in the lower left corner to stop tracking. To access the camera’s tracking properties, click Settings. This will bring up the tracking settings panel and shows a full view of the wide-angle with the Tracking Zone shown as a green rectangle.
  • Page 38 Set the Tracking Zone The camera detects motion within the tracking zone of the wide-angle lens. The camera uses the tracking zone to detect faces with the PTZ lens. Limit the tracking zone to the presentation area to prevent false motion triggers. NOTE: Blocking Zone 1 may be set by default.
  • Page 39 To draw a Tracking Zone: 1. Click Tracking in the lower half of the settings panel. The cursor will move into the video frame. 2. While holding down the left mouse button, drag the mouse to draw the tracking zone. 3.
  • Page 40 NOTE: On cameras running firmware versions 5.1.82 or earlier, only Blocking Zone 8 can be used to block displays and projection screens. To set up a Blocking Zone, click on one of the check boxes in the Blocking Zone area of the settings pane and draw the zone in your desired spot within the tracking zone.
  • Page 41 2. Displays and projectors should be blocked off using Blocking Zones 7 and 8. Confirm that there is adequate tracking coverage around the displays. Avoid the following practices to provide the best presenter tracking performance: 1. If displays, projectors, or audience members overlap in the tracking zone, false tracking triggers will occur.
  • Page 42 2. If displays and projectors overlap the entire Tracking Zone, the camera can lose track of the presenter if it is unable to lock onto a presenter's face or detect motion. Set Preset 0 and 1 After the camera's tracking properties are set, set presets 0 and 1. These two presets serve as the camera's reference for how it frames a presenter and the shot it defaults to when no one is presenting.
  • Page 43 3. To store Preset 0, select the number 0 from the drop-down menu and click Set. Preset 1 - The Tracking Shot Preset 1 determines how tightly the camera frames a presenter while tracking and the maximum amount of zoom and upwards tilt-motion of the tracking shot. To configure Preset 1, have someone act as a subject to determine the optimal camera position and zoom in.
  • Page 44 Adjusting Exposure In challenging lighting conditions, adjusting exposure compensation might be necessary in order to guarantee optimum tracking performance. 1. Open OSD Menu 2. Enter EXPOSURE Settings 3. Adjust Exposure Settings to your liking. Test and Refine Tracking Performance Now that the initial configuration is complete, test tracking behavior using a stand-in presenter. Have the presenter walk around and monitor the camera to pinpoint any unwanted detection or incorrect framing.
  • Page 45 The PTZ camera moves to and zooms into the area where motion has occurred. As it is zooming in toward the position defined in preset 1, the tracking shot shows a blue box around the presenter’s face once it has been detected. Use this mode to determine whether there are any dead zones within the Tracking Zone where the camera might lose the presenter’s face or fail to properly detect motion.
  • Page 46 Basic 1 Tab Video Format Changes the camera’s video resolution. NOTE: The resolution and frame rate of the IP video streams can be set independently. Refer to the 1 Beyond Camera Manager manual on how to adjust the RTSP stream settings. Baud Rate, Protocol, Device Address These settings determine the baud rate, control protocol and device address for serial control via RS- 485 or RS-232.
  • Page 47 PTZ Alignment Correction To correct PTZ camera alignment in relation to the static wide-angle camera: 1. Open the Tracking Settings. 2. Locate the POS Correct button in the Basic 1 tab of the settings panel. A secondary window will be displayed showing the PTZ's video feed overlaid with a blue crosshair. 3.
  • Page 48 Basic 2 Tab Tilt Motion When activated, the camera will tilt up or down once locked onto a subject. Auto Zoom When activated, the camera will automatically zoom in or out as the tracked subject moves closer to or away from the camera. Outside Zone Determines whether the camera will keep tracking a subject that it has locked onto as they exit the Tracking Zone to the left or right.
  • Page 49 The Advanced 2 tab contains network settings that pertain to controlling the camera through external hardware or software. By default, the camera accepts TCP VISCA over IP control via TCP port 5500. In order to maintain compatibility with 1 Beyond hardware and Crestron control modules, these settings should not be changed.

  • Page 50: Monitor Rtsp Streams

    Monitor RTSP Streams The RTSP IP video streams that are being broadcast by the camera can also be previewed and monitored in third-party apps like VLC Media Player® software. The following example demonstrates how to access the streams in the VLC® player. 1.
  • Page 51 All 1 Beyond cameras feature an integrated on-screen menu which can be accessed by pressing Menu in the PTZ controller section of 1 Beyond Camera Manager. The menu is then displayed overlaid on the camera’s video feed. Here you can adjust various settings to tailor the camera’s performance to the setup. Navigate the menu using the directional buttons in the software.
  • Page 52 EXPOSURE MODE FULL AUTO Automatically adjust exposure. MANUAL Manually adjust exposure. SHUTTER PRI Shutter priority mode. IRIS PRI Iris priority mode. BRIGHT PRI Brightness priority mode. EXP COMP ON / OFF Exposure compensation on / off. LEVEL -7 - +7 Adjust level of exposure compensation. ON / OFF Turn Back Light Compensation on / off.
  • Page 53 SYSTEM ADDRESS 1 - 7 Choose cam address for serial comm. PROTOCOL VISCA Choose protocol for serial communication. PELCO-D PELCO-P BAUDRATE 2400 - Set baud rate for serial port. 34800 VIDEO FORMAT 720p50 - Change video resolution & frame rate. 1080p60 MOUNT MODE STAND,...
  • Page 54 FV-LDC LEVEL - Full View Lens Distortion Correction NOTE: Do not adjust this setting unless instructed by Crestron True Blue Support as it might affect tracking and framing performance.

  • Page 55: Serial Wiring

    1. Hold a pure white piece of paper in front or the camera lens at a distance where it is properly lit. 2. Select ONE PUSH, and press OK. 3. Continue holding the piece of paper for 10 seconds until the process is complete. MANUAL mode allows you to set the levels for each color channel individually, whereas HUE can be used to compensate for any form of color tint that may be introduced by certain light sources.

  • Page 56: Reserved Presets

    Pin Number Pin Definition 232 TXD 232 GND 232 RXD 232 GND 485 D+ 485 D- RS-232 and RS-485 cables are included with the camera. Reserved Presets To ensure backwards compatibility with various different control systems, some proprietary camera functions are mapped to fixed preset numbers and can be triggered by calling the associated preset. These presets cannot be overwritten.

  • Page 57: Store And Recall Tracking Settings

    Preset Function Number 1920 x 1080i50 1280 x 720p50 1920 x 1080p60 1920 x 1080p30 1920 x 1080i60 1280 x 720p60 181-189 Reserved for storing tracking settings Enable heartbeat Disable heartbeat Store and Recall Tracking Settings The AutoTracker offers the ability to store up to 8 presets for its tracking settings. The parameters that are stored and recalled are the Tracking Zone, Blocking Zones, Preset 0 and Preset 1 and the settings found in the Basic 2 tab of the tracking settings.
  • Page 58 Tracking enabled 30 30 30 30 01 01 00 FF Tracking disabled 30 30 30 30 01 00 00 FF The sixth byte indicates the tracking status of the camera: 01 when tracking is enabled, 00 when tracking is disabled. Product Manual —...

  • Page 59: Visca Commands

    VISCA Commands 1 Beyond PTZ cameras can be controlled using the VISCA protocol through either a serial (RS-232 / RS-485) or IP connection. By default, the port for IP control is set to 5500. For serial communication, make sure the baud rate of the controller is set to 9600 bps. Below is a comprehensive list of VISCA commands that can be used to control the cameras.

  • Page 60: Commands

    z = Device address + 8 Commands Command Set Command Command Packet Comments AddressSet Broadcast 88 30 01 FF Address setting IF_Clear Broadcast 88 01 00 01 FF I/F Clear Command 8x 2p FF p: Socket No. (=1or2) Cancel CAM_Power 8x 01 04 00 02 FF Power On/Off 8x 01 04 00 03 FF...
  • Page 61 Command Set Command Command Packet Comments CAM_RGain Rest 8x 01 04 03 00 FF Manual Control of R Gain 8x 01 04 03 02 FF Down 8x 01 04 03 03 FF Direct 8x 01 04 43 00 00 0p 0q FF p,q: R Gain CAM_BGain Rest...
  • Page 62 Command Set Command Command Packet Comments CAM_ExpComp 8x 01 04 3E 02 FF Exposure Compensation On/Off 8x 01 04 3E 03 FF Reset 8x 01 04 0E 00 FF Exposure Compensation Amount Setting 8x 01 04 0E 02 FF Down 8x 01 04 0E 03 FF Direct 8x 01 04 4E 00 00 0p 0q FF...

  • Page 63: Inquiry Commands

    Command Set Command Command Packet Comments Pan‐tiltDrive 8x 01 06 01 VV WW 03 01 FF VV: Pan speed 0 x01 (low speed) to 0 x18 Down 8x 01 06 01 VV WW 03 02 FF (high speed) Left 8x 01 06 01 VV WW 01 03 FF Right 8x 01 06 01 VV WW 02 03 FF WW: Tilt Speed 0 x 01 (low...
  • Page 64 Inquiry Command Command Packet Inquiry Packet Comments CAM_WBModeInq 8x 09 04 35 FF y0 50 00 FF Auto y0 50 01 FF In Door y0 50 02 FF Out Door y0 50 03 FF One Push WB y0 50 05 FF Manual CAM_RGainInq 8x 09 04 43 FF...
  • Page 65 Inquiry Command Command Packet Inquiry Packet Comments SYS_MenuModeInq 8x 09 06 06 FF y0 50 02 FF y0 50 03 FF CAM_IDInq 8x 09 04 22 FF y0 50 0p 0q 0r 0s p,q,r,s: Camera ID CAM_VersionInq 8x 09 00 02 FF y0 50 00 01 m,n,p,q: Model Code (0504) mn pq rs tu vw FF...
  • Page 66 Zoom Ratio / Position (CAM_Zoom) (CAM_Zoom Direct – p,q,r,s Zoom Position) Optical Zoom Ratio Optical Zoom Ratio 0000 1851 22BE 28F6 2D45 3086 3320 3549 371E 38B3 3A12 3B42 3C47 3D25 3DDF 3E7B 3EFB 3F64 3FBA 4000 Product Manual — Doc. IV-CAMA3-20-N-W-1B, IV-CAMA3-20-N-SLVR-1B, IV-CAMA3-20-W-1B, and IV-CAMA3-20-SLVR- 9323C 1B •...
  • Page 67 Exposure Comp (CAM_ExpComp) (CAM_ExpComp Direct – p,q ExpComp Position) 0000 1851 22BE 28F6 2D45 3086 3320 3549 371E 38B3 3A12 3B42 3C47 3D25 4000 67 • IV-CAMA3-20-N-W-1B, IV-CAMA3-20-N-SLVR-1B, IV-CAMA3-20-W-1B, and IV-CAMA3-20- Product Manual — Doc. SLVR-1B 9323C...

  • Page 68: Troubleshooting

    Mechanical failure Contact Crestron True Blue Support. Camera not showing in Incorrect IP settings Check to confirm the camera’s IP is set to match 1 Beyond Camera Manager the IP settings of your connected computer.
  • Page 69 PROBLEM POSSIBLE CAUSES CORRECTIVE ACTIONS Video Stream randomly turns Video stream bit rate Adjust bit rate of video streams until gray frames gray exceeds available disappear. network bandwidth. Video stream bit rate Reduce video stream bit rate. set higher than camera allows.

  • Page 70: Resources

    Resources The following resources are provided for the IV-CAMA3-20-N-W-1B, IV-CAMA3-20-N-SLVR-1B, IV- CAMA3-20-W-1B, and IV-CAMA3-20-SLVR-1B. NOTE: You may need to provide your Crestron.com web account credentials when prompted to access some of the following resources. Crestron Support and Training Crestron True Blue Support...
  • Page 71 This page is intentionally left blank. Product Manual — Doc. IV-CAMA3-20-N-W-1B, IV-CAMA3-20-N-SLVR-1B, IV-CAMA3-20-W-1B, and IV-CAMA3-20-SLVR- 9323C 1B • 71...
  • Page 72 Crestron Electronics, Inc. Product Manual — Doc. 9323C 15 Volvo Drive, Rockleigh, NJ 07647 05/08/23 Tel: 888.CRESTRON Specifications subject to Fax: 201.767.7656 change without notice. www.crestron.com...

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