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Toshiba B-SV4D Series Manual

Toshiba B-SV4D Series Manual

Thermal printer
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TOSHIBA Thermal Printer
B-SV4D SERIES
Printer Manual
Original
May, 2003
(Revised
This manual includes the contents of the Product Descrption, Maintenance Manual, and
Circuit Description.
Document No. EO18-33013
)
PRINTED IN JAPAN

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  • Page 1 TOSHIBA Thermal Printer B-SV4D SERIES Printer Manual Document No. EO18-33013 Original May, 2003 (Revised This manual includes the contents of the Product Descrption, Maintenance Manual, and Circuit Description. PRINTED IN JAPAN...

  • Page 2: Table Of Contents

    EO18-33013 TABLE OF CONTENTS Page OUTLINE ----------------------------------------------------------------------------------------------------------- 1- 1 Features of the B-SV4D--------------------------------------------------------------------------------- 1- 1 1.1.1 Front View----------------------------------------------------------------------------------------- 1- 1 1.1.2 Rear View ----------------------------------------------------------------------------------------- 1- 1 1.1.3 Interior View -------------------------------------------------------------------------------------- 1- 2 Indications in Model No.--------------------------------------------------------------------------------- 1- 2 Basic Specifications -------------------------------------------------------------------------------------- 1- 3 Electronics Specifications------------------------------------------------------------------------------- 1- 4 SUPPLY SPECIFICATIONS ---------------------------------------------------------------------------------- 2- 1 Label /Tag Size and Shape----------------------------------------------------------------------------- 2- 1...
  • Page 3 8.2 Cover Cleaning ------------------------------------------------------------------------------------------------ 8- 1 8.3 Internal Parts Cleaning -------------------------------------------------------------------------------------- 8- 1 CAUTION! 1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC. 2. The contents of this manual may be changed without notification.

  • Page 4: Outline

    1. OUTLINE EO18-33013 (Revision Date: Feb. 27, 2007) 1.1 Features of the B-SV4D 1. OUTLINE 1.1 Features of the B-SV4D 1.1.1 Front View (GS Type) (GC Type) Top Cover Media Outlet Backing Paper Outlet Strip Block (Option) Indicator Lamp Cutter Block FEED/PAUSE Button Media Outlet Cover Open...

  • Page 5: Interior View

    1. OUTLINE EO18-33013 (Revision Date: Feb. 27, 2007) 1.2 Indications in Model No. 1.1.3 Interior View Print Head Cover Open Sensor Caution Symbol for the Print Head (Please refer to WARNING!) Media Holder Media Guide Media Shaft Media Guide Adjustment Knob Platen Media Sensor 1.2 Indications in Model No.

  • Page 6: Basic Specifications

    1. OUTLINE EO18-33013 1.3 Basic Specifications 1.3 Basic Specifications (1) Print Method Thermal Direct Printing (2) Print Speed 2,3,4 and 5 ips selectable 2,3 ips selectable with peel function (3) Magnification of Bar Codes z Code 39 z Code 39C z Code 93 z Code 128UCC z Code128 subsets A.B.C...

  • Page 7: Electronics Specifications

    1. OUTLINE EO18-33013 (Revision Date: Oct. 3, 2003) 1.4 Electronics Specifications 1.4 Electronics Specifications (1) CPU HITACHI SH2 (2) CPLD 72 macrocells with 1600 usable gates. (3) Memory On-board flash ROM : 1024K bytes and can up to 2048K byte DRAM : 2M bytes (4) Memory Card A 1MB, 2MB, 3MB, 4MB, 6MB, or 8MB memory module can be installed as an optional...

  • Page 8: Supply Specifications

    2. SUPPLY SPECIFICATIONS EO18-33013 2.1 Label/Tag Size and Shape 2. SUPPLY SPECIFICATIONS 2.1 Label/Tag Size and Shape Item Specification Type Label (Continuous, die-cut, fan-fold with guide) Label Width 25.4~112 mm (1.0”~4.4”) Label Length 10~609.6 mm (0.4”~24.0”) Label Thickness 0.06~0.19 mm Label Roll Diameter 5.0”...

  • Page 9: Electronics

    3. ELECTRONICS EO18-33013 3.1 Outline of the PC Board 3. ELECTRONICS 3.1 Outline of the PC Board The electrical part of this printer is comprised of the Main PC Board, the Print Head, Motors, and Sensors. The Main PC Board controls the electrical part. Power is supplied from the AC Adapter externally attached.

  • Page 10: Main Pc Board

    3. ELECTRONICS EO18-33013 3.3 Main PC Board 3.3 Main PC Board PCB Layout (Parts side) Decoder by CPLD Black Mark Sensor & Gap Stepping Motor CN Peel Sensor CN DRAM Sensor (Photo Diode) CN Cutter CN Stepping Motor Driver Head Open Sensor CN Gap Sensor (Photo CPLD...
  • Page 11 3. ELECTRONICS EO18-33013 3.3 Main PC Board PCB Layout (Soldering side) Cutter Driver IC Memory Module CN 3- 3...
  • Page 12 3. ELECTRONICS EO18-33013 3.3 Main PC Board Wiring Diagram Parallel port SPP Serial port DC Power mode or ECP mode RS-232 JP13 JP15 JP12 LED& butt ON CPU PC board JP11 Thermal CPLD Case/head open head JP16 sensor Power Flash Flash Gap sensor &...
  • Page 13 3. ELECTRONICS EO18-33013 3.3 Main PC Board Block Diagram Reset Circuit The S-80845 IC Voltage Detector can detect the voltage while RC is charging. And outputs the system reset signal of “LOW” when the driving voltage is lower than 4.5Vdc (Typical). Memory Circuit There are 2MB DRAM and 2MB Flash ROM built on the Main PC Board.
  • Page 14 3. ELECTRONICS EO18-33013 3.3 Main PC Board Print Head Circuit CLK and /LAT connected to Thermal Head control clock and data latch respectively. The TPH_EN signal controls the DC24V voltage of the Thermal Head. When TPH_EN is “High”, the Thermal Head will be separated from 24V (V ).
  • Page 15 3. ELECTRONICS EO18-33013 3.3 Main PC Board Serial Interface Circuit The RS-232 is asynchronous transfer. The RS-232 Circuit is for use with the externally connected personal computer and keyboard unit. JP15 connects to PC serial interface through the RS-232 cable. RxD is the data receive pin of MCU. CTS is the Clear To Send of MCU, which sends the signal from the external device.

  • Page 16: Replacing The Important Parts

    4. REPLACING THE IMPORTANT PARTS EO18-33013 4. REPLACING THE IMPORTANT PARTS 4. REPLACING THE IMPORTANT PARTS WARNING! 1. Turn off the power switch and disconnect the DC plug of the AC Adapter and the RS-232C cable before replacing any parts. 2.

  • Page 17: Replacing The Print Head Assembly

    4. REPLACING THE IMPORTANT PARTS EO18-33013 4.1 Replacing the Print Head Assembly 4.1 Replacing the Print Head Assembly CAUTION! 1. NEVER touch the element when handling the Print Head. 2. NEVER touch the connector pins to avoid a breakdown of the Print Head by static electricity.

  • Page 18: Replacing The Top Cover, Lower Cover, And Main Pc Board

    4. REPLACING THE IMPORTANT PARTS EO18-33013 4.3 Replacing the Top Cover, Lower Cover, and Main PC Board 4.3 Replacing the Top Cover, Lower Cover, and Main PC Board 1. Open the Top cover. 2. Remove the 6 screws from the Top Cover. T-3x8 Screws Top Cover 3.
  • Page 19 4. REPLACING THE IMPORTANT PARTS EO18-33013 4.3 Replacing the Top Cover, Lower Cover, and Main PC Board 4. Disconnect the all cables from the Main PC Board. 5. Remove the Top Cover, Lower Cover, and Memory Board Cover. Top Cover Mechanical Block Main PC Board Lower Cover...
  • Page 20 4. REPLACING THE IMPORTANT PARTS EO18-33013 4.3 Replacing the Top Cover, Lower Cover, and Main PC Board Cable Band JP20 JP11 JP18 JP10 Main PC Board NOTE: Refer to the following table and above picture when re-connecting the cables to the Main PC Board.

  • Page 21: Replacing The Motor Fixing Frame Assembly And Motor

    4. REPLACING THE IMPORTANT PARTS EO18-33013 4.4 Replacing the Motor Fixing Frame Assembly and Motor 6. Remove the 4 screws from the Main PC Board. TT-3x8 Screw T-3x6 Screw T-3x6 Screw 7. Replace Main PC Board. 8. Reassemble in the reverse procedures. Refer to Section 2.7.1, Media Sensor Calibration of the Owner’s Manual and make a sensor adjustment.
  • Page 22 4. REPLACING THE IMPORTANT PARTS EO18-33013 4.4 Replacing the Motor Fixing Frame Assembly and Motor 4. Loosen 8 fixing screws of the Motor Fixing Frame Assembly. T-3x6 Screw Motor Fixing Assembly T-3x6 Screw NOTE: Ground wires are attached to the following locations with the screws. Section Lead wire length (mm) Between A and D...
  • Page 23 4. REPLACING THE IMPORTANT PARTS EO18-33013 4.4 Replacing the Motor Fixing Frame Assembly and Motor 5. Remove the 4 screws to detach the Sensor Lower Cover. T-3x6 Screw T-3x6 Screw Sensor Lower Cover 6. Remove the Motor Fixing Frame Assembly. NOTE: When reassembling the Motor Fixing Frame Assembly, refer to Section 4.5 and insert the shaft of the Label Guide Adjustment into Hole A.

  • Page 24: Replacing The Label Guide Adjustment Assembly

    4. REPLACING THE IMPORTANT PARTS EO18-33013 4.5 Replacing the Label Guide Adjustment Assembly 4.5 Replacing the Label Guide Adjustment Assembly 1. Rotate the Label Guide Adjust Knob to move the Label Guides to the center. Label Guide Label Guide Adjust Knob 2.

  • Page 25: Replacing The Gap/Black Mark Sensor Assembly

    4. REPLACING THE IMPORTANT PARTS EO18-33013 4.6 Replacing the Gap/Black Mark Sensor Assembly 4.6 Replacing the Gap/Black Mark Sensor Assembly 1. Remove the 7 screws to detach the Lower Cover. (Refer to Section 4.3.) 2. Remove the 4 screws to detach the Sensor Lower Cover. (Refer to Section 4.4.) 3.

  • Page 26: Replacing The Head Open Switch

    4. REPLACING THE IMPORTANT PARTS EO18-33013 4.7 Replacing the Head Open Switch 4.7 Replacing the Head Open Switch 1. Remove the Top Cover and Lower Cover. (Refer to Section 4.3.) 2. Disconnect the Head Open Switch harness from JP16 on the Main PC Board. 3.

  • Page 27: Installing The Optional Cutter

    4. REPLACING THE IMPORTANT PARTS EO18-33013 4.9 Installing the Optional Cutter 4. Remove the Push Button. NOTE: Do not remove the Push Button for any purposes except for replacement. If the Push Button is removed, be sure to fully insert it when reassembling. Push Button 5.
  • Page 28 4. REPLACING THE IMPORTANT PARTS EO18-33013 4.9 Installing the Optional Cutter 5. While lifting and holding the Mechanical Block, connect the harness of the Cutter Assembly to JP10 on the Main PC Board. Mechanical Block Main PC Board Main PC Board JP10 6.

  • Page 29: Installing The Optional Memory Pc Board

    4. REPLACING THE IMPORTANT PARTS EO18-33013 4.10 Installing the Optional Memory PC Board 4.10 Installing the Optional Memory PC Board 1. Turn off the printer power. 2. Remove the fixing screw and open the Memory Board Cover. (Refer to Section 4.3.) 3.

  • Page 30: Setting Up The Optional External Media Roll Hanger

    4. REPLACING THE IMPORTANT PARTS EO18-33013 4.11 Setting Up the Optional External Media Roll Hanger 4.11 Setting Up the Optional External Media Roll Hanger 1. Fix the External Media Roll Hanger on the rear of printer. External Media Roll Hanger Put the label roll onto the 3”-diameter Media Shaft.

  • Page 31: Power On Utilities

    5. POWER ON UTILITIES EO18-33013 5.1 Printer BIOS Update 5. POWER ON UTILITIES There are three power-on utilities to set up and test B-SV4D hardware. These utilities are activated by pressing FEED button and turning on the printer power simultaneously. The utilities are listed as below: 1.

  • Page 32: Gap/Black Mark Sensor Calibration

    5. POWER ON UTILITIES EO18-33013 5.3 Gap/Black Mark Sensor Calibration 5.3 Gap/Black Mark Sensor Calibration Sensor selection must be specified before calibrate the gap sensor. Please refer to section 6, GAP/BLACK MARK/NON SENSOR SELECTION. Please follow the steps below to calibrate the sensor: 1.
  • Page 33 5. POWER ON UTILITIES EO18-33013 5.4 Printer Self-test and Dump Mode PRINTER INFO. PROGRAM VERSION VX.XX XXXX TONE ADJUST FEED ADJUST +XX.Xmm CUT POSITION ADJUST +XX.Xmm BACKFEED ADJUST +XX.Xmm PARAMETER [PC-850][0] [9600][8][1][NONE][0] [ON][AUTO][FEED][B0] X-COORDINATE ADJUST +XX.Xmm SENSOR TRANSMISSIVE [17] MEMORY [192KB][XXXKB] TTF AREA [XXXKB][XXXKB]...

  • Page 34: Gap/Black Mark/Non Sensor Selection

    6.GAP/BLACK MARK/NON SENSOR SELECTION EO18-33013 6.GAP/BLACKMARK/NON SENSOR SELECTION 6. GAP/BLACK MARK/NON SENSOR SELECTION Gap sensor, black mark sensor and no sensor mode are available on the B-SV4D. To select the sensor for your media, please turn on power to let printer to enter standby mode. Open the Top Cover.

  • Page 35: Troubleshooting

    7. TROUBLESHOOTING EO18-33013 7. TROUBLESHOOTING 7. TROUBLESHOOTING Problems Solutions z Clean the Print Head. 1 Poor printing quality. z Adjust the print density setting. z Check the connection of Serial Power indicator light/on-line indicator Interface Cable. does not illuminate. z Check if the Top Cover is close. z Out of paper or paper jam.
  • Page 36 8. PRINTER CLEANING EO18-33013 8.1 Print Head Cleaning 8. PRINTER CLEANING The printer should be cleaned regularly to retain high quality and optimum performance. 8.1 Print Head Cleaning Switch off and unplug the printer. Open the printer Top Cover. Remove the label media. (If loaded) Using a swab soaked in the dilute alcohol, wipe along the Print Head carefully.
  • Page 37 9. NETWORK SPECIFICATION EO18-33013 (Revision Date: Feb. 27, 2007) 9.1 PRINT SERVER SETUP 9. NETWORK SPECIFICATION 9.1 PRINT SERVER SETUP 1. Start the PS-Utility. Note: Please download the PS setup utility which is required to configure the print server settings for the B-SV4D-GS12-QM-R from Barcode Knowledge Pot at the following URL.
  • Page 38 9. NETWORK SPECIFICATION EO18-33013 (Revision Date: Feb. 27, 2007) 9.2 PRINT DRIVER PORT SETTING 9.2 PRINT DRIVER PORT SETTING 1. Click on the Windows Start button, choose the Settings, then Printers and Faxes. 2. Right click on the TEC B-SV4 icon, and click on the Properties to open the Properties screen. 3.
  • Page 39 9. NETWORK SPECIFICATION EO18-33013 (Revision Date: Feb. 27, 2007) 9.2 PRINT DRIVER PORT SETTING 5. Click on the Raw radio button for the Protocol, and enter “9100” (default) for the Port Number. Click on the [OK] button. [OK] button 9- 3...
  • Page 40 9. NETWORK SPECIFICATION EO18-33013 (Revision Date: Feb. 27, 2007) 9.3 ADDITION OF A TCP/IP PORT 9.3 ADDITION OF A TCP/IP PORT 1. Click on the [Add Port] button. [Add Port] button 2. Double-click on the Standard TCP/IP Port. Standard TCP/IP Port 9- 4...
  • Page 41 9. NETWORK SPECIFICATION EO18-33013 (Revision Date: Feb. 27, 2007) 9.3 ADDITION OF A TCP/IP PORT 3. Enter the printer IP address for the Printer Name or IP Address, then click on the [Next] button. Printer Name or IP Address [Next] button 4.
  • Page 42 9. NETWORK SPECIFICATION EO18-33013 (Revision Date: Feb. 27, 2007) 9.3 ADDITION OF A TCP/IP PORT 5. Click on the [Finish] button. An addition of a TCP/IP printer port is completed. [Finish] button 9- 6...
  • Page 43 PRINTED IN JAPAN EO18-33013...

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