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Operation manual
Operation manual | for operators
sonnenBatterie Evo
info@sonnen.com.au
Page 1 of 37

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  • Page 1 Operation manual Operation manual | for operators sonnenBatterie Evo info@sonnen.com.au Page 1 of 37...
  • Page 2 Operation manual IMPORTANT  Read this document carefully before operation.  Retain this document for reference purposes. Publisher sonnen Australia Pty Ltd Tenancy 6, Lionsgate Business Park 180 Philip Highway | Elizabeth South SA 5112 Service number +61 137 666 Email info@sonnen.com.au...
  • Page 3: Table Of Contents

    Operation manual Table of Contents Information about this document ..................5 1.1 Target group of this document ....................5 Designations in this document ....................5 Symbols in this document......................6 Safety ............................7 Intended Use..........................7 Operating the storage system ....................7 Important safety instructions ....................
  • Page 4 6.2.3 Performance ........................27 6.2.4 sonnenBatterie page...................... 30 6.2.5 Help and Support ......................31 6.2.6 Personalising sonnen account ..................32 Maintenance ........................34 Decommissioning ......................35 Troubleshooting ........................ 35 10 Uninstallation & Disposal....................36 10.1 Uninstallation ..........................36 10.2 Disposal ............................36...
  • Page 5: Information About This Document

    Operation manual 1 Information about this document This document describes the operation of the sonnenBatterie Evo storage system.  Read this document in its entirety.  Keep this document in the vicinity of the storage system. Target group of this document This document is intended for customers who have purchased the storage system.
  • Page 6: Symbols In This Document

    Operation manual 1.3 Symbols in this document Extremely dangerous situation leading to certain death or serious injury if the safety information is not observed. Dangerous situation leading to potential death or serious injury if the safety information is not observed. Dangerous situation leading to potential injury if the safety information is not observed.
  • Page 7: Safety

    2 Safety 2.1 Intended Use The sonnenBatterie Evo is a battery storage system which can be used to store electrical energy. Improper use of this system poses a risk of death or injury to the user or third parties as well as damage to the product and other items of value. The following points must therefore be observed in order to comply with the intended use of the product: The storage system must not be installed in a combination.
  • Page 8: Important Safety Instructions

    Operation manual This device can be used by individuals with impaired physical, sensory or mental capabilities or individuals with limited knowledge and/or experience of working with the device, as long as they are supervised or have been trained to safely use the device and understand the resulting risks of doing so.
  • Page 9: Handling The Battery Modules

    Operation manual 2.5 Handling the battery modules 2.5.1 Information on the sonnenModule 4 battery modules: Figure 1: sonnenModule4 battery module The battery modules have a nominal voltage of 102.4 VDC and but operate in series which raises the operating voltage above 120 VDC resulting in the application of DVC C.
  • Page 10: Conduct In Case Of A Fire

    Operation manual  Do not allow the battery modules to come into contact with water (except when extinguishing a fire in the storage system).  Do not heat the battery modules. Operate them only within the permissible temperature range.  Keep the battery modules well away from sources of ignition. ...
  • Page 11 Operation manual Water is recommended as an extinguishing agent in order to cool the battery modules and therefore, prevent thermal runaway in battery modules which are still intact. Page 11 of 37...
  • Page 12: Product Description

    Operation manual 3 Product Description 3.1 Technical data sonnenBatterie Evo System specifications (AC) Nominal voltage 230 V Nominal frequency 50 Hz Nominal power rating (@ 40 ⁰C) 5000 W Rated current 22 A Rated active power 5000 W Rated apparent power...
  • Page 13 Operation manual Safety Protection class I / PE conductor Overvoltage category Degree of protection IP 56 Rated short-withstand current (ICW) 1.5 kA Ambient conditions Environment Outdoor Storage temperature range 0 °C ... 40 °C Transport temperature range -15 °C ... 50 °C Max.
  • Page 14: Type Plate

    Operation manual 3.2 Type plate The type plate for the storage system is located on the outer surface of the system. The type plate can be used to uniquely identify the storage system. The information on the type plate is required for the safe use of the system and for service matters. The following information is specified on the type plate: Item designation Item number...
  • Page 15: System Components

    Operation manual 3.4 System components Figure 3: Overview system components Item Description Function Power Unit Contains the inverter and the control unit Battery Module Stores energy Base Contains the air filter Legs Provide elevation and compensation for uneven grounds Power Button System startup and shutdown LED Indicator Indication of the state of operation...
  • Page 16: Symbols On The Storage System

    Operation manual 3.5 Symbols on the storage system Symbol Description Warning: flammable materials. Warning: hazards due to batteries. Warning: electrical voltage. Warning: electrical voltage. Wait five minutes after switching off (capacitors de-energising time). Warning: Equipment with multiple sources of supply (PV generator, AC mains and battery).
  • Page 17: Function Of The Led Indicator

    LED Colour Description White pulsating Normal operation; System is charging/discharging Green No grid available; Backup supply active Orange No internet connection Critical Error. Contact sonnen service team. Table 3: Function of the LED indicator Page 17 of 37...
  • Page 18: Function

    The storage system is connected to the grid via the main distribution board. The sonnenBatterie Evo can work with existing or newly installed PV systems. The PV array does not connect to the storage system directly. The storage system uses a power meter and current transforms to monitor PV power generation and energy consumption in the building.
  • Page 19: Backup Mode

    The storage system also acts as a backup power supply, meaning that if the utility grid goes out, your appliances will be powered by the batteries of the storage system conditioned upon installer connection of back up function. 4.1.2 Backup mode Figure 5: sonnenBatterie Evo Connection Concept Page 19 of 37...
  • Page 20 Operation manual sonnenBatterie Evo storage system automatically switches from grid to backup operation and vice versa. In the event of a grid failure, the storage system automatically detects the grid outage and will disconnect itself from the public electrical mains and will create a micro-grid using the power from the batteries.
  • Page 21: Time-Of-Use Mode

    Operation manual re-enable the micro-grid. The essential loads and the AC-coupled PV inverter will re-connect consequently. 3. If there is sufficient excess PV energy to charge the battery, the micro-grid will be maintained. 4. Otherwise, the micro-grid will be deactivated, and the system will go to ‘standby mode’...
  • Page 22 If your electricity provider company offers you time of use electricity tariffs, in which there is a price difference between the peak and off-peak rates, you may consider setting the storage system to time of use mode. Please contact your sonnen support team to set up the ToU mode. Page 22 of 37...
  • Page 23: Operating The Storage System

    Operation manual 5 Operating the storage system Opening of the storage system by unauthorised persons. Danger to life due to electrocution.  The storage system must only be opened by authorised electricians.  Electrical work on the storage system and the associated electrical distributor must only be carried out by authorised electricians.
  • Page 24: Switching The Storage System Off

    Operation manual 5.2 Switching the storage system off Deep-discharge of the battery modules. Destruction of the battery modules!  Do not disconnect the storage system from the public electricity grid for long periods of time.  Never continue to operate battery modules which have been deep-discharged.
  • Page 25: Customer Portal

    Click on the corresponding button to register and create a sonnen account. After creating the sonnen account you can use this in future to log in and access all sonnen digital products. Figure 8: Customer portal register and login page...
  • Page 26: Using The Customer Portal

    Operation manual Table 4: my sonnen App 6.2 Using the customer portal 6.2.1 Dashboard A fundamental part of the customer portal is the graphic display of the data from your storage system and of processes within your building. The interactive dashboard page shows a summary of all the information from available products and services.
  • Page 27: Performance

    Operation manual Figure 10: Overview of live state 6.2.3 Performance You can easily track the activities of your household throughout the day via the two sections Performance and Statistics. The Performance page displays all relevant energy flows of PV generation, home consumption and state of charge of the batteries in a graph.
  • Page 28 Operation manual Figure 11: Overview of system performance Statistics The statistics section is located below the power graph on the performance page. This section provides simplified daily, monthly, or yearly statistics. Figure 12: Overview of system statistics Page 28 of 37...
  • Page 29 Operation manual Two pie charts are also shown in this section. The pie charts always refer to the time frame shown in the graph and give an overview of Independence and Grid Purchase and Self-consumption and Grid Feed-in. Production pie chart This pie chart represents the PV power gained during the selected time frame and gives you an insight of Self-consumption...
  • Page 30: Sonnenbatterie Page

    6.2.4 sonnenBatterie page You can find an overview of the current status of your sonnenBatterie and information on your existing sonnen accessories on this page. Overview Overview section provides information about the storage system. Under “My sonnenBatterie”, you can find the model and serial number, the installed battery...
  • Page 31: Help And Support

    Operation manual Details In the Details section, you can access more detailed information and technical data of the storage system such as software version, installation date and address, battery module technical details including maximum power of the battery, number of battery modules, number of charge cycles and battery technology.
  • Page 32: Personalising Sonnen Account

    Your personal details can be viewed at “About me” section. To change or update your personal details, please contact the service team at sonnen Australia. Password You can change your sonnen account password by clicking on the Password section under ‘My Account’ menu. Page 32 of 37...
  • Page 33 Operation manual Figure 19: Change password Settings Privacy permissions can be accessed in the Settings section. The ‘Service function” under Privacy permission is activated by default. With this function activated, you give permission that your installer and/or retailer is able to monitor your storage system online.
  • Page 34: Maintenance

    Operation manual 7 Maintenance For fault-free, safe, reliable, and long-lasting operation of the storage system, it is essential to carry out regular function checks and cleaning. The battery modules installed in the storage system do not require maintenance. Interval Actions Every 2 weeks ...
  • Page 35: Decommissioning

     If the issue persists, contact the sonnen service The status LED pulses The internet  Check whether the home orange. connection to the network router is able to...
  • Page 36: Uninstallation & Disposal

    The status LED The storage system  Contact your installer or illuminates red. has detected a sonnen service team to problem that is resolve the issue. preventing normal operation or may cause damage to the storage system.
  • Page 37  Transport the battery modules in their original packaging only. If you no longer have the original packaging, new packaging can be requested from sonnen Australia.  Never transport damaged battery modules. Improper disposal of battery modules Explosion or fire outbreak at battery modules or emission of toxic substances! ...

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