Table of Contents
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Table of Contents
Related Manuals for Qcells Q.HOME CORE H Series
Summary of Contents for Qcells Q.HOME CORE H Series
- Page 1 USER MANUAL Q.HOME CORE H4 / H5...
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Page 2: Table Of Contents
Table of Contents Information in this Manual ................4 About This Manual ........................4 Target Group ..........................4 Symbols Used in This Manual ....................4 Safety ......................5 Intented Use ..........................5 Safety Precaution ........................5 Earth Fault Alarm ......................... 6 Product Safety Labels ....................... - Page 3 Operating Mode ..................20 ON-Grid Mode ........................20 Off-Grid Mode ..........................21 Seamless Transfer ........................22 Features ......................23 Protection ............................23 Power Derating .........................23 Power Quality Response ......................23 Battery Management .......................24 Demand Response Modes (DRMS) ...................25 Dark Start ............................25 Maintenance ....................26 Cleaning the Cover ........................26 10 Full Warranty ....................
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Page 4: Information In This Manual
Information in this Manual About This Manual This is the installation manual for Q.HOME CORE H4 / H5. Please read this installation and user manual carefully before installing and operating Q.HOME CORE H4 / H5. It contains important safety instructions. The warranty will be void if you fail to follow the instructions in this manual. Target Group Electricians and qualied technicians who are allowed to install and to connect electrical systems. -
Page 5: Safety
Safety The safety section may not include all regulations for your locale; personnel working with Q.HOME CORE H4 / H5 must review applicable federal, state and local regulations as well as the industry standards regarding this product. Intented Use Q.HOME CORE H4 / H5 is designed for residential use only. It should not be used for commercial or building. -
Page 6: Earth Fault Alarm
Safety • This product is intended to be used for PV source inputs and residential home grids (AC 230V). If not used as intended, the protection provided by the equipment may be impaired. • This product is designed appropriate for two-PV string structure. Therefore, the PV string 1 and PV string 2 must be connected to PV input 1 and PV input 2, respectively. -
Page 7: Disposal
Safety Disposal Disposal of Q.VOLT • When this crossed-out wheeled bin symbol is attached to a product, it means the product is covered by the European Directive 2002/96/EC. • All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities. -
Page 8: Product Description
Product Description Q.VOLT Overview BAT IN BMS IN 11 12 13 Front cover Grid and Load port LED indicator Communication port Inner cover BMS Connector Wiring cover USB Port Battery power connector LAN / DRM port PV switch Wi-Fi / LTE Dongle port PV connector (H4 / H5 only) Dark Start switch Note... -
Page 9: Q.save Overview
Product Description Q.SAVE Overview Front cover BMS board Inner cover Battery DC Switch Wiring cover Battery Power Connector Battery module BMS Connector Relay board... -
Page 10: Specifications
Product Description Specifications GENERAL PRODUCT INFORMATION Dimensions Inverter Module / Battery Module 460 × 700 × 221, 238 (From Wall) (W × H × D) [mm] Weight Inverter Module / Battery Module [kg] 37.5 / 61.1 Operating Temperature Range [°C] Q.VOLT: −20 to +60 / Q.SAVE: −10 to +45 Relative Humidity [%] 4 to 100 (Condensing) - Page 11 Product Description Rated Apparent Power / Rated Power (With PV) 5 (4.6 for DE) / 5 / 5 (max) [kVA / kW] 5 (4.6 for DE) (max) Rated Voltage [V] Rated Frequency [Hz] 50, 60 Switch over Time to Backup Power less than 0.1 seconds Support by PV during Backup Power Operation EFFICIENCY...
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Page 12: Power On/Off
Power On/Off Turnig On Q.HOME CORE To turn on the Q.HOME CORE: Turning on the AC circuit breaker. Turning on the PV switch. Turning on the battery DC switch. Using the Dark Start button To turn on Q.HOME CORE when there are no PV and Grid: Press the Dark Start button for about 10 seconds. -
Page 13: Turning Off Q.home Core
Power On/Off Turning Off Q.HOME CORE If the AC circuit breaker cannot remain switched on after commissioning (e.g. because the new meter has not yet been installed), the DC switch on the hybrid inverter must remain switched on to avoid deep discharge of the battery. Alternatively, the device can also be switched off completely. -
Page 14: Led Status
LED Status After turning on the Q.HOME CORE, check the status of the LED indicator on the front. The meanings of the LEDs by color and behavior are as follows: LED Color LED Behavior Description Solid Charging or discharging in online mode Sky Blue Flashing Standby in online mode... -
Page 15: Using The Q.ommand Home App
Using the Q.OMMAND HOME App Getting Started Search and install Q.OMMAND HOME on the Apple AppStore or Google Play Store. Log In When you install and run the app initially, you have to select the server to access. Then, when you run it again, it starts from the login step (Step 3). Select the server to access between Austarlia and Europe. -
Page 16: Main Menu Overview
Using the Q.OMMAND HOME App Log Out on the right top of the screen. Tap Logout. Main Menu Overview Dashboard: Provides a variety of real-time information about the system. Overview: Provides various usage analysis information. Report: Provides hourly, daily and monthly history for energy usage. Using the Dashboard Tab Energy Flow &... -
Page 17: Using The Overview Tab
Using the Q.OMMAND HOME App You Saved Shows how much power is saved in % or amount ($, €, etc.). • To change the cost unit, tap the unit Using the Overview Tab The Overview tab shows the power usage pattern of the month compared to that of the same month of the previous year. -
Page 18: Changing The User Information
Using the Q.OMMAND HOME App Changing the User Information on the right top of the screen. Tap User Info. Change the desired item (E-mail, password, etc.). Tap SAVE. Viewing the Installation Information on the right top of the screen. Tap Installation Info. Selet the desired tab. -
Page 19: Setting The Energy Backup
Using the Q.OMMAND HOME App Setting the Energy Backup The charging amount of the battery should be maintained above a certain range considering situations such as blackout. By setting the Energy Backup option, you can set the battery to discharge only up to the specific amount under normal circumstances and backup energy can be used when blackout occurs. -
Page 20: Operating Mode
Operating Mode ON-Grid Mode Daytime On-Grid PV Power > Load Power: The PV power is preemptively supplied to the household load (Critical • load + Main Load), and then it charges the battery. If PV energy remains, it is operated according to the operation mode as below. -
Page 21: Off-Grid Mode
Operating Mode Off-Grid Mode Daytime Off-Grid PV Power > Load Power: The PV power is preemptively supplied to the household load (Critical • Load), and then it charges the battery. Then, when the battery is fully charged, the inverter lowers the PV power to generate as much as the household load (Critical load) power. -
Page 22: Seamless Transfer
Operating Mode Seamless Transfer • On-grid Off-Grid: If disconnected due to a grid system failure during the on-grid operation, the inverter is disconnected from the grid system automatically and supplies power to the critical load seamlessly. • Off-grid On-Grid: If the grid system power is restored during the off-grid operation, the inverter is automatically connected to the grid system after a certain period and operates in the on-grid mode. -
Page 23: Features
Features Protection Q.HOME Core has the following protective features to prevent equipment and persons from being damaged due to external accidents or equipment failure: • Short circuit protection • Over voltage / over current • Over temperature • Insulation resistance surveillance •... -
Page 24: Battery Management
Features Reactive Power Response: The inverter supports the reactive power response mode according to • the grid code to support the grid system. - Volt-var: The inverter outputs the reactive Supplying power by the response curve according to the grid system voltage. This response is supported only in Australia and New Zealand. −10 −20 −30 −40 −50 −60 Absorbing INVERTER VOLTAGE, V - Cos Φ (P) curve: If the output power is cos Φ... -
Page 25: Demand Response Modes (Drms)
Features Power derating: It limits the charging/discharging power on over-temperature/under-temperature • to protect the battery from overload or other potential errors. If the temperature does not drop beyond a certain period, the BDC stops its operation. Demand Response Modes (DRMS) The inverter supports the DRM (Demand Response Mode) function as specified in AS 4777.2 2015. -
Page 26: Maintenance
Maintenance Cleaning the Cover Qualified Person Only! If Q.HOME CORE is dirty, clean the enclosure, the enclosure cover and the LED using only clean water and a soft cloth. Ensure that the Q.HOME CORE is free of dust, foliage and other dirty. -
Page 27: Full Warranty
Full Warranty Download the Q.HOME CORE warranty document from the QCELL web page or the following link (or the QR code), and make sure to read it carefully. - Page 28 Q.HOME ESS Service for Europe, Germany E-Service Haberkorn GmbH, Augustenhöhe 7, 06493 Harzgerode +49 (0)39484 9763 85 EMAIL q.home@e-service48.com Hanwha Q CELLS Australia Pty Ltd Suite 1, Level 1, 15 Blue Street, North Sydney NSW 2060 Australia +61 (0)2 9016 3033 EMAIL qhome.au@q-cells.com Hanwha Solutions Corp.
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Questions and answers
Hi after five days of a concurrent blackout we have finally used our reserves in battery power (a steady green light on the inverter). Now we have lots of sun and battery cells are exhausted but solar is not charging and inverter is flashing Magenta light, do I need to reboot the system to charge the batteries again.
If the Qcells H Series inverter is flashing a magenta light, it is in standby mode in offline mode. After a blackout, if it is not charging the batteries, check the following:
1. Ensure PV and battery connections are correct and secure.
2. Confirm that PV input 1 and PV input 2 are each connected to separate PV strings.
3. Verify that the inverter has exited blackout conditions and is ready to resume charging.
4. Wait up to 5 minutes after reconnecting the battery or PV before touching cables or operating.
If the issue persists, further inspection by qualified personnel may be required.
This answer is automatically generated