Qcells Q.HOME CORE H4 Installation Manual
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Qcells Q.HOME CORE H4 Installation Manual

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INSTALLATION MANUAL
Q.HOME CORE
H4 / A4 / H5 / A5

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Summary of Contents for Qcells Q.HOME CORE H4

  • Page 1 INSTALLATION MANUAL Q.HOME CORE H4 / A4 / H5 / A5...

  • Page 2: Table Of Contents

    Table of Contents Information in this Manual ................5 About This Manual ........................5 Target Group ..........................5 Symbols Used in This Manual ....................5 Safety ......................6 Intented Use ..........................6 Safety Precaution ........................6 Earth Fault Alarm ......................... 7 Neutral Continuity (only for Australia) ..................
  • Page 3 Electrical Connection Overview ..............26 Connectors and Ports Layout ....................26 Power Cable Specification ....................27 Circuit Breaker ...........................28 Grounding Q.HOME CORE ....................28 Opening the Covers ..................29 Opening the Front Cover .......................29 Opening the Wiring Cover ....................29 Grid and Load Connection ................. 30 Grid and Load Cables Description ..................
  • Page 4 14 Power On ..................... 46 14.1 Turnig On Q.HOME CORE ....................46 14.2 Checking the LED indicator ....................46 14.3 Using the Dark Start button ....................47 15 System Settings ................... 48 15.1 Connecting to the System ....................48 15.2 Setting with the Q.OMMAND GO App ................49 15.3 Energy Policy Mode ........................51 15.4 Advanced Settings ........................51 15.5 Checking the Settings Informaton ..................56...

  • Page 5: Information In This Manual

    About This Manual This is the installation manual for Q.HOME CORE H4 / A4 / H5 / A5. Please read this installation and user manual carefully before installing and operating Q.HOME CORE H4 / A4 / H5 / A5. It contains important safety instructions.

  • Page 6: Safety

    Intented Use Q.HOME CORE H4 / A4 / H5 / A5 is designed for residential use only. It should not be used for commercial or building. It is a single-phase, Grid-connected system of solar energy sources and Li- Ion Battery energy storage.

  • Page 7: Earth Fault Alarm

    Safety • This product is intended to be used for PV source inputs and residential home grids (AC 230V). If not used as intended, the protection provided by the equipment may be impaired. • This product is designed appropriate for two-PV string structure. Therefore, the PV string 1 and PV string 2 must be connected to PV input 1 and PV input 2, respectively.

  • Page 8: Disposal

    Safety Warning: Corrosive Subsatances Leaking Do not disassemble or modify the battery. Otherwise, corrosive substances may leak. Disposal Disposal of Q.VOLT • When this crossed-out wheeled bin symbol is attached to a product, it means the product is covered by the European Directive 2002/96/EC. •...

  • Page 9: Product Overview

    Product Overview Q.HOME CORE H4 / A4 / H5 / A5 includes the inverter, battery charger/discharger, li-ion battery, and EMS. The basic operating modes consist of stand-alone (back-up) mode, PV generation mode, PV generation and charge/discharge mode. The operation mode of this product is automatically determined by the EMS algorithm.

  • Page 10: Package Contents

    Product Overview Package Contents Check for any damages that may have occurred during transportation. If there is any damage to the product or packaging, please contact your supplier immediately. Do not operate with other components not approved by Q CELLS. (Connecting other products to Q CELLS products may result in abnormal operation.) Q.VOLT Package Contents Q.VOLT (Inverter): 1 EA...
  • Page 11 Product Overview Battery power connector: BMS (Battery Management System) 2 EA communication cable: 1 EA Wall mount bolt & anchor: Bracket mount bolt (M6): 6 EA 2 EA Options Wi-Fi dongle Stand for floor mount Wi-Fi / LTE waterproof cover CT (Current Transformer) CT cable (20 m) &...

  • Page 12: Q.volt Overview

    Product Overview Q.VOLT Overview BAT IN BMS IN 11 12 13 Front cover Grid and Load port LED indicator Communication port Inner cover BMS Connector Wiring cover USB Port Battery power connector LAN / DRM port PV switch Wi-Fi / LTE Dongle port PV connector (H4 / H5 only) Dark Start switch Note...

  • Page 13: Q.save Overview

    Product Overview Q.SAVE Overview Front cover BMS board Inner cover Battery DC Switch Wiring cover Battery Power Connector Battery module BMS Connector Relay board...

  • Page 14: Specifications

    Product Overview Specifications GENERAL PRODUCT INFORMATION Dimensions Inverter Module / Battery Module 460 × 700 × 221, 238 (From Wall) (W × H × D) [mm] Weight Inverter Module / Battery Module [kg] 37.5 / 61.1 33.9 / 61.1 37.5 / 61.1 33.9 / 61.1 Operating Temperature Range [°C] Q.VOLT: −20 to +60 / Q.SAVE: −10 to +45...
  • Page 15 Product Overview 3.3 to 4.5 / 3.3 to 4.5 / 3.3 to 4.5 3.3 to 4.5 @ 1 Battery @ 1 Battery 3.3 to 4.5 / 3.3 to 4.5 Rated Apparent Power / Rated Power(Only Battery) Pack Pack @ 1 Battery Pack [kVA / kW] 5 (DE: 4.6) / 5 / 5 (DE: 4.6)

  • Page 16: Men Link (Only For Australia)

    Product Overview MEN Link (only for Australia) RL1001 RL1000 RL1003 RL1002 RL1004 RL1005 Q.SAVE K1: PV input DC switch K4: Sub load breaker K2: Battery DC switch and fuse K5: Main load breaker K3: Grid breaker K6: Total grid breaker Link: The inverter maintains connection for the internal relay (RL1002, RL1003, RL1005) on neutral wire when entering the off-grid mode.

  • Page 17: Network System Diagram For H4 / H5

    Product Overview Network System Diagram for H4 / H5 TN-S Network System (Single-Phase) GRID Q.SAVE #2 Q.SAVE #1 Q.VOLT (Utility Meter) Earth Bar Circuit PV#1 GRID Breaker PV#2 RS-485 (CAN) (CAN) (CAN) (CAN) (CAN) LOAD Energy Meter (ESS Meter) (RS-485) PV1 Array PV2 Array Circuit Circuit...
  • Page 18 Product Overview TN-S Network System (Three-Phase) GRID Q.SAVE #2 Q.SAVE #1 Q.VOLT (Utility Meter) L1 L2 L3 N Circuit Breaker Earth Bar PV#1 GRID PV#2 RS-485 (CAN) (CAN) (CAN) (CAN) (CAN) LOAD Energy Meter (ESS Meter) (RS-485) Circuit L1 L2 L3 N Breaker Main Load PV1 Array PV2 Array...

  • Page 19: Network System Diagram For A4 / A5

    Product Overview Network System Diagram for A4 / A5 TN-S Network System (Single-Phase) GRID Q.SAVE #2 Q.SAVE #1 Q.VOLT (Utility Meter) Earth Bar Circuit Ext current GRID Breaker RS-485 (CAN) (CAN) (CAN) (CAN) (CAN) LOAD Energy Meter (ESS Meter) (RS-485) Circuit Circuit Breaker...
  • Page 20 Product Overview TN-S Network System (Three-Phase) GRID Q.SAVE #2 Q.SAVE #1 Q.VOLT (Utility Meter) L1 L2 L3 N Circuit Breaker Earth Bar Ext current GRID RS-485 (CAN) (CAN) (CAN) (CAN) (CAN) LOAD Energy Meter (ESS Meter) (RS-485) Circuit L1 L2 L3 N Breaker Main Load Circuit...

  • Page 21: Installation Requirements

    Installation requirements Installation Environment Although it supports the waterproof performance equivalent to the IP65 rating, install in a place not directly exposed to direct sunlight, rain, and snow. Make sure the installation site meets the following conditions: • Not in areas where highly flammable materials are stored. •...

  • Page 22: Mounting Bracket Dimensions

    Installation requirements Mounting Bracket Dimensions 457 mm 4 mm - 8 mm 410 mm 320 mm Ø9 Ø9 9×15 Safety Gear All tasks regarding the PV module, inverter, and battery system must be performed by certified personnel. Wear rubber gloves and protective clothing while working. Wear the following safety gear when installing the product.

  • Page 23: Tools

    Installation requirements Tools These tools are required to install the Q.HOME CORE H4 / A4 / H5 / A5 system. Torque screwdriver Phillips-screwdriver bit Hex-key bit Phillips-head screwdriver Torque wrench Flat-head screwdriver Wire stripper Cable crimper Voltmeter Tape measure Drill...

  • Page 24: Mounting Q.home Core

    Mounting Q.HOME CORE Wall Mount Check the location of a hole of the bracket and drill a hole on the wall. • Mounting hole: Ø9 Insert an anchor into the hole and fix the bracket with a bolt. • Use the wall mount bolts included in the package. •...

  • Page 25: Floor Mount (Option)

    Mounting Q.HOME CORE Floor Mount (Option) Assemble the stand legs. • Bolt: M8 × 16 (included in the package.) Fix the bracket to the stand legs. Fix the stand on the floor. • Use the wall mount bolts included in the •...

  • Page 26: Electrical Connection Overview

    Electrical Connection Overview • Make sure to match the polarity of the cables properly when installing. Otherwise, it may cause electric shock or the product may permanently be damaged. The damage from this is not covered by the warranty. • Before batteries are connected, all other connections should be done and the battery interrupter must be off.

  • Page 27: Power Cable Specification

    Electrical Connection Overview Internal Connectors and Ports Load Grid Ext. comm. 2 RS-485 Ext. comm. 1 Battery for Dark Start Ext. CT Note For information about how to open the covers, see "7 Opening the Covers" on page 29. Power Cable Specification The power cables must correspond to the AC/DC input and output specifications for this product.

  • Page 28: Circuit Breaker

    Electrical Connection Overview Circuit Breaker AC Circuit Breaker and DC Disconnection Switch The circuit breaker on the distribution board varies depending on the insaller. Follow the installation standards to install a circuit breaker satisfying the voltage and current specification of the Grid and PV cable. Standard Short Circuit Current Rating AC Circuit Breaker...

  • Page 29: Opening The Covers

    Opening the Covers Opening the Front Cover To remove the front covers from the inverter and battery packs: After pressing the latch at the bottom of the cover, raise the cover upward to open it. Opening the Wiring Cover Remove the 9 bolts and open the wiring cover. •...

  • Page 30: Grid And Load Connection

    Grid and Load Connection Grid and Load Cables Description For information about the Grid and Load cables specification, see "6.2 Power Cable Specification" on page 27. Stripping the Load and Grid Cables The Grid and Load wire need to be stripped as follows: Type Strip Length PE = 100 mm...

  • Page 31: Connecting The Load And Grid Cables

    Grid and Load Connection Connecting the Load and Grid Cables To connect the load and grid cables: Remove the sealing nuts from the load and grid glands. Remove the blind plugs from the load and grid glands. • Dipose of the blind plugs. Strip the cables and insert them into the sealing nut and the cable gland.
  • Page 32 Grid and Load Connection Connect the L, N, and PE wires for the load and grid cables. If you don't strip the ends of wire properly or don’t engage connectors properly, it may lead to fire. LOAD GRID • PE bolt: M4 •...

  • Page 33: Communication Connection

    Communication Connection Internet & DRM Connection The product can be connected to the internet via Wi-Fi or ethernet cable (Category 5e). Internet Service Provider LAN cable / Wi-Fi Note • For details about system settings after connecting to the internet, see "15.2 Setting with the Q.OMMAND GO App"...
  • Page 34 Communication Connection Connecting the LAN or DRM cable To connect the LAN or DRM cable: Disassemble the LAN/DRM gland. Sealing Nut Sealing Body Blind Plugs Ruber Seal Pass the cable through the sealing nut and sealing body. • LAN cable outer diameter: 4 to 6 mm Push the cable through the side of the ruber seal.

  • Page 35: Ct Connection (A4 And A5 Only)

    Communication Connection CT Connection (A4 and A5 only) CT is needed in A4 and A5 only. H4 and H5 do not require CT installation. To connect CT: Connect CT(AKW4802B) to the CT cable. • Default: 3 m • Option: 20 m Insert the CT cable into the COM (spare) gland.

  • Page 36: Energy Meter Connection

    Communication Connection Energy Meter Connection To conncet an energy meter: Insert two wires into the RS-485 gland. • Dispose of the blind plug in the RS-485 gland after opening the gland nut. • Required Wire: 1 to 2.5 mm , 28 to 12 AWG Strip the wires.

  • Page 37: Closing The Covers

    Closing the Covers Before turing on the product, the covers must be closed. To close the covers: Close the wiring cover and tighten the 9 bolts. • Bolt: M4 • Torque: 18 kgf·cm / 15.6 lbf·in Close the front cover. Insert the cover to fit into the grooves on the main bady.

  • Page 38: Battery Connection

    Battery Connection • Batteries can be replaced only by qualified personnel. If the battery needs to be replaced, you must use a battery that meets the manufacturer’s specifications. • You can install up to three batteries. The SOH (state of health) among battery packs should be less than %.

  • Page 39: Battery Power Connection

    Battery Connection 11.2 Battery Power Connection Amphenol PWL-03BFMA-TL7001 is used to connect the battery DC cable. Note • The battery DC cable is not included in the package. • For information about the battery DC cable specification, see "6.2 Power Cable Specification" on page 27.
  • Page 40 Battery Connection Secure the wires by using screws. Connect the sealing body to the connector and then connect the sealing nut to the • Torque: 4.5 kgf·cm sealing body. Secure the cable by using screws. • Torque: 10 to 12 kgf·cm Note For more details about assembling the battery DC connector, refer to the connector manufacturer's manual.

  • Page 41: Pv Connection (H4 And H5 Only)

    PV connection (H4 and H5 only) • Before connecting or disconnecting the PV cables, make sure the PV switch is turned off. • Make sure the PV cables are connected with the correct polarity. • Make sure the open circuit voltage does not exceed the inverter input limit 600 V. Otherwise, the status of inverter is fault.

  • Page 42: Connecting The Dc Cables From Pv

    PV connection (H4 and H5 only) Tighten the gland nut. • Torque: 3.4 to 3.5 N·m > 0 Note For more details about assembling the PV connector, refer to the connector manufacturer's manual. 12.2 Connecting the DC cables from PV To connect the DC cables from PV to Q.HOME CORE: Check the cable connection of PV strings for the correct polarity and make sure the open circuit voltage does NOT exceed the inverter input limit 600 V.

  • Page 43: Energy Meter Installation

    Energy Meter Installation The installation of the digital energy meter must comply with the instruction provided by the energy meter manufacturer. Note For information about how to connect the wires to the RS-485 connector in the inverter, see "9.3 Energy Meter Connection" on page 36. 13.1 EM24, Carlo Gavazzi (Three-Phase) Energy Meter Diagram GRID (Mains)

  • Page 44: Em24, Carlo Gavazzi (Single-Phase)

    Energy Meter Installation 13.2 EM24, Carlo Gavazzi (Single-Phase) Energy Meter Diagram GRID (Mains) 33 3 SUB LOAD MAIN LOAD Q.VOLT(EMS port) Energy Meter 1: RS485_POS 42: B+ 2: RS485_NEG 41: A− Energy Meter Settings • Application: F • SYS: 1P •...

  • Page 45: Em112, Carlo Gavazzi (Single-Phase)

    Energy Meter Installation 13.3 EM112, Carlo Gavazzi (Single-Phase) Energy Meter Diagram GRID (Mains) SUB LOAD MAIN LOAD Q.VOLT(EMS port) Energy Meter 1: RS485_POS 2: RS485_NEG 3, 5 Energy Meter Settings • Measure: b • Tariff: Yes • Address: 1 • Baud: 9.6 Note Recommended to use EM24 over EM112 due to accuracy of reactive power.

  • Page 46: Power On

    Power On 14.1 Turnig On Q.HOME CORE To turn on the Q.HOME CORE: Turning on the AC circuit breaker. Turning on the PV switch. Turning on the battery DC switch. 14.2 Checking the LED indicator After turning on the Q.HOME CORE, check the status of the LED indicator on the front. The meanings of the LEDs by color and behavior are as follows: LED Color LED Behavior...

  • Page 47: Using The Dark Start Button

    Power On 14.3 Using the Dark Start button To turn on Q.HOME CORE when there are no PV and Grid: Press the Dark Start button for about 10 seconds. • Once the power is supplied and the LED turns blue, release the Dark Start button. •...

  • Page 48: System Settings

    System Settings 15.1 Connecting to the System Using the Wi-Fi Dongle Connect the Wi-Fi dongle to the inverter. Assemble the Wi-Fi / LTE waterproof cover to protect the Wi-Fi dongle from dust and water. Using the USB Tethering Connect the mobile device to the inverter with a USB cable. Turn on the USB tethering function on the mobile device.

  • Page 49: Setting With The Q.ommand Go App

    System Settings 15.2 Setting with the Q.OMMAND GO App Search and install Q.OMMAND GO on the Apple AppStore or Google Play Store. Open the Q.OMMAND GO app. Select WIFI or USB. Select your language and enter the password. • Password is the last 4 digits of the serial number of your product. Set network.
  • Page 50 System Settings Check region and time. Set system parameters. • Make sure that the appropriate Grid Code is selected. • For details about the Energy Policy option, see "15.3 Energy Policy Mode". Note For Australia, select the appropriate grid code from Australia A/B/C for compliance with AS/NZS 4777.2:2020.

  • Page 51: Energy Policy Mode

    System Settings 15.3 Energy Policy Mode Standby: Stops the operation. Self consumption: • Controls the power autonomously. • The electricity generated with PVs is first supplied to in-house loads. If there is any remaining electricity, it is used to charge the battery.
  • Page 52 System Settings 10Min Avg Protection If the average system voltage for 10 minutes exceeds the detection level, the inverter is blocked from the system within 3 seconds. Default Values Parameter Range Australia A Australia B Australia C New Zealand Detection Level 258 V 258 V 258 V...
  • Page 53 System Settings Volt-Watt P(V) The inverter changes the maximum input·output active power depending on system voltage. The inverter responds in two ways depending on charging or discharging operation. During charging operation: If frequency decreases • below V , it decreases input active power, and it W2_CH does not exceed the designated active power input constraint W1 below V...
  • Page 54 System Settings Volt-Var Q (Volt-var response mode) A volt-var response mode changes reactive power absorbed or supplied by an inverter depending on system voltage. The response curve needed for the volt-var response is operated according to the four default values of volt response and the corresponding reactive power standard. Supplying −10 −20...
  • Page 55 System Settings Parameter Default Values Range Export Hard Limit Level [%] 0 to 100 Export Hard Limit Time [s] 0 to 100 Export Soft Limit Level [%] 0 to 100 Export Soft Limit Time [s] 0 to 100 Generation Hard Limit Level [%] 0 to 100 Generation Hard Limit Time [s] 0 to 100...

  • Page 56: Checking The Settings Informaton

    System Settings 15.5 Checking the Settings Informaton Once settings are selected at commissioning, they are locked to view only. To check the firmware version: The firmware version can be found in the Information section on the initial page of Q.OMMAND. The appropriate region and grid code must be selected because grid protection settings and power quality response modes may vary by region.

  • Page 57: Power Off

    Power Off If the AC circuit breaker cannot remain switched on after commissioning (e.g. because the new meter has not yet been installed), the DC switch on the hybrid inverter must remain switched on to avoid deep discharge of the battery. Alternatively, the device can also be switched off completely.

  • Page 58: Locking The Dc And Pv Switches

    Power Off 16.2 Locking the DC and PV Switches After turning off the DC and PV switches, you can lock the swiches with a padlock for safety if needed. Locking the DC Switch When the battery DC switch is off, the switch can be locked with a padlock. Locking the PV Switch To lock the PV switch, press the yellow knob when the PV switch is off and lock with a padlock.

  • Page 59: Maintenance

    Maintenance 17.1 Battery Maintenance • Do not dispose of batteries in a fire. The batteries may explode. • Do not open or damage batteries. Released electrolyte is harmful to the skin and eyes. It may be toxic. • A battery can present a risk of electrical shock and high short-circuit current. •...

  • Page 60: Registering The Product

    Registering the Product 18.1 Web To register the product on the server, visit the web site: qommand.qcells.com Note: If you don’t have an account, please register as an installer account. 18.2 App It is also possible to register the product on the server by using the "Q.OMMAND Pro" app.

  • Page 61: Troubleshooting With Error Code

    Troubleshooting with Error Code • The measures in case of a system failure should be conducted by a qualified technician. • When a system failure occurs, do not arbitrarily repair the product or replace a component. Hanwha Solutions is not responsible for any problems caused by arbitrary repair.
  • Page 62 Q.HOME ESS Service for Europe, Germany E-Service Haberkorn GmbH, Augustenhöhe 7, 06493 Harzgerode +49 (0)39484 9763 85 EMAIL q.home@e-service48.com Hanwha Q CELLS Australia Pty Ltd Suite 1, Level 1, 15 Blue Street, North Sydney NSW 2060 Australia +61 (0)2 9016 3033 EMAIL qhome.au@q-cells.com Hanwha Solutions Corp.

This manual is also suitable for:

Q.home core a4Q.home core h5Q.home core a5

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