Table of Contents Information in this Manual About This Manual 1.2 Target Group 1.3 Symbols Used in This Manual Safety 2.1 Intended Use 2.2 Safety Precaution 2.3 Earth Fault Alarm 2.4 Product Safety Labels 2.5 Disposal Product Overview 3.1 Unpacking 3.2 Package Contents 3.3 Q.VOLT Overview 3.4 Q.SAVE Overview...
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Electrical Connection Overview 6.1 Connectors and Ports Layout 6.2 Power Cable Specification 6.3 Circuit Breaker 6.4 Grounding Q.HOME CORE Opening the Covers 7.1 Opening the Front Cover 7.2 Opening the Wiring Cover Grid and Load Connection 8.1 Grid and Load Cables Description 8.2 Connecting the Load and Grid Cables Communication Connection 9.1 Internet &...
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12.6 EM540, Carlo Gavazzi (Three-phase) 12.7 EM540, Carlo Gavazzi (Single-phase) 12.8 DTSU666, CHINT (Three-phase) 12.9 DDSU666, CHINT (Single-phase) 12.10 DDSU666-Direct, CHINT (Single-phase) 12.11 CT Wiring in AC coupled Power On 13.1 Turning On Q.HOME CORE 13.2 Checking the LED indicator 13.3 Using the Dark Start button Commissioning the System 14.1 Connecting to the System...
Information in this Manual About This Manual This is the installation manual for Q.HOME CORE A5. Please read this installation and user manual carefully before installing and operating Q.HOME CORE A5. It contains important safety instructions. The warranty will be void if you fail to follow the instructions in this manual.
Intended Use Q.HOME CORE A5 is designed for residential use only. It should not be used for commercial or construction area. It is a single-phase, Grid-connected system of solar energy sources and Li-Ion Battery energy storage.
Safety This product is intended to be used for PV source inputs and residential home grids ■ (AC 230V). If not used as intended, the protection provided by the equipment may be impaired. CAUTION This product is designed appropriate for two-PV string structure. Therefore, ■...
Safety Disposal Disposal of Q.VOLT When this crossed-out wheeled bin symbol is attached to a product, it means the ■ product is covered by the European Directive 2002/96/EC. All electrical and electronic products should be disposed of separately from ■ the municipal waste stream via designated collection facilities appointed by the government or the local authorities.
Product Overview Q.HOME CORE A5 includes the inverter, battery charger/discharger, li-ion battery, and EMS. The basic operating modes consist of stand-alone (back-up) mode, PV generation mode, PV generation and charge/ discharge mode. The operation mode of this product is automatically determined by the EMS algorithm.
Check for any damages that may have occurred during transportation. If there is any damage to the product or packaging, please contact your supplier immediately. Do not operate with other components not approved by Qcells. (Connecting other products to Qcells products may result in abnormal operation.) CAUTION Q.VOLT Package Contents...
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Product Overview Battery Power Cable (0.6 m): 1 EA BMS (Battery Management System) communication cable (0.6 m): 1 EA Options Wi-Fi dongle Stand for floor mount Wi-Fi / LTE waterproof cover CT (Current Transformer) CT Extension Cable (20 m) & CT cable (3 m) Energy Meter (EM24, EM112) BMS communication extension cable (1 m, multi-linkable) Energy Meter (EM530, EM540) Battery Power Cable (1.6 m, 2.6 m)
Product Overview Q.VOLT Overview BAT IN BMS IN 10 11 12 Front cover Communication port LED indicator BMS Connector Inner cover USB Port Wiring cover LAN / DRM port Battery power connector Wi-Fi / LTE Dongle port PV switch Dark Start switch Grid and Load port Note For information about how to open the covers, see "7 Opening the Covers"...
Product Overview MEN Link SW1 is PV input DC Switch. SW2 is battery breaker. SW3 is grid breaker, SW5 is main load breaker. SW6 is total grid breaker. SW4 is sub_load breaker. MEN Link : The INVERTER maintains connection for the internal relay(RL603, RL601) on neutral wire when entering the off-gird mode.
Installation requirements Installation Environment Although it supports the waterproof performance equivalent to the IP65 rating, ■ install in a place not directly exposed to direct sunlight, rain, and snow. If the product is installed in direct sunlight, abnormal operation may occur due ■...
Installation requirements Installation Space For effective heat dissipation, there must be sufficient distance from surrounding objects and sufficient space for cabling work is required.
Installation requirements Mounting Bracket Dimensions 460 mm 0 mm - 5 mm 410 mm 320 mm Ø9 Ø9 9×15 Safety Gear All tasks regarding the PV module, inverter, and battery system must be performed by certified personnel. Wear safety gloves and protective clothing while working. WARNING Wear the following safety gear when installing the product.
Installation requirements Tools These tools are required to install the Q.HOME CORE A5 system. Torque screwdriver Phillips-screwdriver bit Hex-key bit Phillips-head screwdriver Torque wrench Flat-head screwdriver Wire stripper Cable crimper Voltmeter Tape measure Drill Sealant gun USB cable for mobile...
Mounting Q.HOME CORE Wall Mount Check the location of a hole of the bracket and drill a hole on the wall. Mounting hole: Ø9 mm ■ Insert an anchor into the hole and fix the bracket with a bolt. Use the wall mount bolts included in the package. ■...
Mounting Q.HOME CORE Stand for Floor Mount (Option) Assemble the stand legs. Bolt: M8 × 16 (included in the package.) ■ Fix the bracket to the stand legs. Fix the stand on the floor. Use the wall mount bolts included in the Mounting hole: Ø17.5 mm ■...
Electrical Connection Overview Make sure to match the polarity of the cables properly when installing. Otherwise, ■ it may cause electric shock or the product may permanently be damaged. The damage from this is not covered by the warranty. CAUTION Before batteries are connected, all other connections should be done and the ■...
Electrical Connection Overview Internal Connectors and Ports QCORE: QCORE5001 HCORE: HCORE5001 Load RS485 for Energy Meter Grid (Optional) RS485 for Secondary Energy Meter Ext. comm. 2 Battery for Dark Start Ext. comm. 1 LAN (DHCP) Ext. CT Note For information about how to open the covers, see "7 Opening the Covers" on page 28. Power Cable Specification The power cables must correspond to the AC/DC input and output specifications for this product.
Electrical Connection Overview Circuit Breaker AC Circuit Breaker and DC Disconnection Switch The circuit breaker on the distribution board varies depending on the installer. Follow the installation standards to install a circuit breaker satisfying the voltage and current specification of the Grid and PV cable.
Opening the Covers Opening the Front Cover To remove the front covers from the inverter and battery packs: After pressing the latch at the bottom of the cover, raise the cover upward to open it. Opening the Wiring Cover Remove the 9 bolts and open the wiring cover. Bolt: M4 ■...
Grid and Load Connection Grid and Load Cables Description For information about the Grid and Load cables specification, see "6.2 Power Cable Specification" on page 26. Stripping the Load and Grid Cables The Grid and Load wire need to be stripped as follows: Type Strip Length PE = 100 mm...
Grid and Load Connection Connecting the Load and Grid Cables To connect the load and grid cables: Remove the sealing nuts from the load and grid glands. Remove the blind plugs from the load and grid glands. Dispose of the blind plugs. ■...
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Grid and Load Connection Connect the L, N, and PE wires for the load and grid cables. If you don't strip the ends of wire properly or don’t engage connectors properly, it may lead to fire. WARNING Load(o -grid) GRID PE bolt: M4 ■...
Communication Connection Internet & DRM Connection The product can be connected to the Internet via Wi-Fi or ethernet cable (at least CAT 5e). Internet Service Provider LAN cable / Wi-Fi Note When using the ethernet cable, use category 5e or higher cable. ■...
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Communication Connection Connecting the LAN or DRM cable To connect the LAN or DRM cable: Disassemble the LAN/DRM gland. Sealing Nut Sealing Body Blind Plugs Rubber Seal Pass the cable through the sealing nut and sealing body. LAN cable outer diameter: 4 to 6 mm ■...
Communication Connection CT Connection CT is needed in A5 only. H4 and H5 do not require CT installation. To connect CT: Connect CT(AKW4802B) to the CT cable. Default: 3 m ■ Option: 20 m ■ Insert the CT cable into the COM (spare) gland. Dispose of the blind plug in the COM gland after opening the gland nut.
Communication Connection Energy Meter Connection To connect an energy meter: Insert two wires into the RS-485 gland. Dispose of the blind plug in the RS-485 gland after opening the gland nut. ■ Required Wire: 1 to 2.5 mm , 28 to 12 AWG ■...
Closing the Covers Before turning on the product, the covers must be closed. CAUTION To close the covers: Close the wiring cover and tighten the 9 bolts. Bolt: M4 ■ Torque: 18 kgf·cm / 15.6 lbf·in ■ Close the front cover. Insert the cover to fit into the grooves on the main body. Slide it down while pressing the front side against the latch at the bottom.
Battery Connection Batteries can be replaced only by qualified personnel. If the battery needs to be replaced, you must use a battery that meets the manufacturer’s specifications. CAUTION 11.1 Connecting the BMS Communication Cables Use the BMS communication cable included in the product package. 500 ± 10 Connect the BMS communication cables to communicate with or control the battery packs as follows: BMS OUT...
Battery Connection 11.2 Battery Power Connection Amphenol PWL-03BFMA-TL7001 is used to connect the battery DC cable. Note The battery DC cable is not included in the package. ■ For information about the battery DC cable specification, see "6.2 Power Cable Specification" on page 26. ■...
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Battery Connection Secure the wires by using screws. Connect the sealing body to the connector and then connect the sealing nut to the Torque: 4.5 kgf·cm ■ sealing body. Secure the cable by using screws. Torque: 10 to 12 kgf·cm ■ Note For more details about assembling the battery DC connector, refer to the connector manufacturer's manual.
Battery Connection 11.3 Setting the Termination Resistance Q.SAVE has built-in termination resistance. By default, the termination resistance switch is on. The termination resistance must be set only for the last battery connected. If more than one battery is connected, turn off all the termination resistance switches except the last battery. For exmaple, When 2 batteries are connected: ■...
Energy Meter Installation The installation of the digital energy meter must comply with the instruction provided by the energy meter manufacturer. Note For information about how to connect the wires to the RS-485 connector in the inverter, see "9.3 Energy Meter Connection"...
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Energy Meter Installation (Optional) Q.VOLT to Model name Q.VOLT to Energy Meter Secondary Energy Meter HCORE5001H / HCORE5001A 1: RS485_NEG → 41: A− 3: RS485_NEG → 41: A− 2: RS485_POS → 42: B+ 4: RS485_POS → 42: B+ QCORE5001H / QCORE5001A 1: RS485_NEG → 41: A− 3: RS485_NEG →...
Energy Meter Installation 12.2 EM24, Carlo Gavazzi (Single-Phase) Energy Meter Wiring Grid (Mains) Q.VOLT Load Grid (O -grid) Utility Meter RS485_NEG RS485_POS Main CB 41 42 Q.HOME CORE CB Load CB Main Load Critical Load CB Critical Load...
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Energy Meter Installation Model name Q.VOLT to Energy Meter HCORE5001H / HCORE5001A 1: RS485_NEG → 41: A− 2: RS485_POS → 42: B+ QCORE5001H / QCORE5001A 1: RS485_NEG → 41: A− 2: RS485_POS → 42: B+ Energy Meter Settings Application: F ■ SYS: 1P ■ P int.ti: 1 ■...
Energy Meter Installation 12.3 EM112, Carlo Gavazzi (Single-Phase) Energy Meter Wiring Grid (Mains) Q.VOLT Load Grid (O -grid) Utility Meter RS485_NEG RS485_POS Main CB Q.HOME CORE CB Load CB Main Load Critical Load CB Critical Load...
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Energy Meter Installation Model name Q.VOLT to Energy Meter HCORE5001H / HCORE5001A 1: RS485_NEG → 3, 5: A− 2: RS485_POS → 4: B+ QCORE5001H / QCORE5001A 1: RS485_NEG → 3, 5: A− 2: RS485_POS → 4: B+ Energy Meter Settings Measure: b ■ Tariff: Yes ■...
Energy Meter Installation 12.4 EM530, Carlo Gavazzi (Three-phase) Energy Meter Wiring Energy Meter (Optional) Secondary Energy Meter Q.VOLT Grid (Mains) PV INV Load Grid N L1 L2 L3 (O -grid) N L1 L2 L3 RS485_NEG RS485_POS Utility Meter Main CB Rx Tx Rx Tx RS485...
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Energy Meter Installation (Optional) Q.VOLT to Model name Q.VOLT to Energy Meter Secondary Energy Meter HCORE5001H / HCORE5001A 1: RS485_NEG → 9: A− 3: RS485_NEG → 9: A− 2: RS485_POS → 8: B+ 4: RS485_POS → 8: B+ QCORE5001H / QCORE5001A 1: RS485_NEG → 9: A− 3: RS485_NEG →...
Energy Meter Installation 12.5 EM530, Carlo Gavazzi (Single-phase) Energy Meter Wiring Q.VOLT Grid (Mains) Load Grid (O -grid) Utility Meter RS485_NEG RS485_POS Main CB Rx Tx RS485 INPUT 13 14 Q.HOME CORE CB Load CB Main Load Critical Load CB Critical Load...
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Energy Meter Installation Model name Q.VOLT to Energy Meter HCORE5001H / HCORE5001A 1: RS485_NEG → 9: A− 2: RS485_POS → 8: B+ QCORE5001H / QCORE5001A 1: RS485_NEG → 9: A− 2: RS485_POS → 8: B+ Energy Meter Settings Measure: C ■ SYS: 2P ■ Current Ratio : 20 ■...
Energy Meter Installation 12.6 EM540, Carlo Gavazzi (Three-phase) Energy Meter Wiring (Optional) Secondary Energy Meter Energy Meter Q.VOLT PV INV Grid (Mains) Load Grid (O -grid) RS485_NEG RS485_POS Utility Meter Main CB Rx Tx RS485 INPUT Rx Tx RS485 INPUT PV CB Load CB Q.HOME CORE CB...
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Energy Meter Installation (Optional) Q.VOLT to Model name Q.VOLT to Energy Meter Secondary Energy Meter HCORE5001H / HCORE5001A 1: RS485_NEG → 9: A− 3: RS485_NEG → 9: A− 2: RS485_POS → 8: B+ 4: RS485_POS → 8: B+ QCORE5001H / QCORE5001A 1: RS485_NEG → 9: A− 3: RS485_NEG →...
Energy Meter Installation 12.7 EM540, Carlo Gavazzi (Single-phase) Energy Meter Wiring Grid (Mains) Q.VOLT Load Grid (O -grid) Utility Meter RS485_NEG RS485_POS Main CB Rx Tx RS485 INPUT Q.HOME CORE CB Load CB Main Load Critical Load Critical Load CB...
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Energy Meter Installation Model name Q.VOLT to Energy Meter HCORE5001H / HCORE5001A 1: RS485_NEG → 9: A− 2: RS485_POS → 8: B+ QCORE5001H / QCORE5001A 1: RS485_NEG → 9: A− 2: RS485_POS → 8: B+ Energy Meter Settings Measure: c ■ SYS: 2P ■ ModBus Address: 1 (default value) ■...
Energy Meter Installation 12.8 DTSU666, CHINT (Three-phase) Energy Meter Wiring Q.VOLT Load Grid (O -grid) Energy Meter (Optional) Secondary Energy Meter RS485_NEG RS485_POS Grid (Mains) PV INV L1 L2 L3 L1 L2 L3 Utility Meter Main CB 24 25 24 25 PV CB Q.HOME CORE CB Load CB...
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Energy Meter Installation (Optional) Q.VOLT to Model name Q.VOLT to Energy Meter Secondary Energy Meter HCORE5001H / HCORE5001A 1: RS485_NEG → 25: B− 3: RS485_NEG → 25: B− 2: RS485_POS → 24: A+ 4: RS485_POS → 24: A+ QCORE5001H / QCORE5001A 1: RS485_NEG → 25: B− 3: RS485_NEG →...
Energy Meter Installation 12.9 DDSU666, CHINT (Single-phase) Energy Meter Wiring Grid (Mains) Q.VOLT Load Grid (O -grid) Utility Meter RS485_NEG RS485_POS Main CB 24 25 Q.HOME CORE CB Load CB Main Load Critical Load CB Critical Load CT direction Load 9 10 S1 ...
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Energy Meter Installation Model name Q.VOLT to Energy Meter HCORE5001H / HCORE5001A 1: RS485_NEG → 25: B− 2: RS485_POS → 24: A+ QCORE5001H / QCORE5001A 1: RS485_NEG → 25: B− 2: RS485_POS → 24: A+ Energy Meter Settings ModBus Address: 1 ■ Baud Rate: 9600 ■...
Energy Meter Installation 12.10 DDSU666-Direct, CHINT (Single-phase) Energy Meter Wiring Grid (Mains) Q.VOLT Load Grid (O -grid) Utility Meter RS485_NEG RS485_POS Main CB 2425 Q.HOME CORE CB Load CB Main Load Critical Load CB Critical Load Type of wiring 1P2W...
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Energy Meter Installation Model name Q.VOLT to Energy Meter HCORE5001H / HCORE5001A 1: RS485_NEG → 25: B− 2: RS485_POS → 24: A+ QCORE5001H / QCORE5001A 1: RS485_NEG → 25: B− 2: RS485_POS → 24: A+ Energy Meter Settings ModBus Address: 1 ■ Baud Rate: 9600 ■...
Energy Meter Installation 12.11 CT Wiring in AC coupled Attach a CT to the wire from the PV inverter to the grid (K CT Cable (Default 3 m or Option 20 m) Grid Energy Ext. CT port Meter PV Inverter Main Load...
Power On 13.1 Turning On Q.HOME CORE To turn on the Q.HOME CORE: Turning on the AC circuit breaker. Turning on the PV switch. Turning on the battery DC switch. 13.2 Checking the LED indicator After turning on the Q.HOME CORE, check the status of the LED indicator on the front. The meanings of the LEDs by color and behavior are as follows: LED Color LED Behavior...
Power On 13.3 Using the Dark Start button To turn on Q.HOME CORE when there are no PV and Grid: Press the Dark Start button for about 10 seconds. Once the power is supplied and the LED turns blue, release the Dark Start button.
Commissioning the System 14.1 Connecting to the System Using the Wi-Fi Dongle Connect the Wi-Fi dongle to the inverter. Assemble the Wi-Fi / LTE waterproof cover to protect the Wi-Fi dongle from dust and water. Using the USB Tethering Connect the mobile device to the inverter with a USB cable. Turn on the USB tethering function on the mobile device.
Commissioning the System 14.2 Local Commissioning with the Q.OMMAND GO App Note: To get started with Q.HOME CORE, you should register your product on the server using Q.OMMAND PRO first. After that, visit the site and complete the initial setup with Q.OMMAND GO. This way, you can download the latest version of FW during the initial setup.
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Commissioning the System Set wired or wireless network. Check firmware update. Wired Network ■ Wireless Network ■ Check region and time. Set system parameters.
Commissioning the System 14.3 Energy Policy Mode Standby: Stops the operation. Self consumption: Controls the power autonomously. ■ The electricity generated with PVs is first supplied to in-house ■ loads. If there is any remaining electricity, it is used to charge the battery.
Commissioning the System 14.4 Advanced Settings After finishing the initial settings, set the advanced settings: on the top left corner. Tap Advanced Setting. 10Min Avg Protection If the average system voltage for 10 minutes exceeds the detection level, the inverter is blocked from the system within 3 seconds.
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Commissioning the System Freq-Watt P(Freq) When frequency decreases: When frequency ■ Pmax stop-ch LLCO decreases below f during ESS charging operation, LLCO the inverter responds in 2 levels depending on frequency. Level 1: It decreases charging active power of ESS until frequency reaches f Stop_CH Level...
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Commissioning the System Volt-Watt P(V) The inverter changes the maximum input-output active power depending on system voltage. The inverter responds in two ways depending on charging or discharging operation. During charging operation: If voltage decreases ■ below V , it decreases input active power, and it W2_CH does not exceed the designated active power input constraint W1 below V...
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Commissioning the System Fixed Power factor The setting range for the fixed power factor mode is 0.8 to 1.0 and supplying and absorbing can be set for reactive power. The default power factor is set to 1.0. Fixed Q (Reactive power mode) The reactive power mode outputs reactive power in the fixed rate for apparent power.
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Commissioning the System Gradient of P Limit Power speed limit (WGra) is the lamp speed of active power output, and is defined as a percentage of the rated power per minute. Nominal lamp time (Tn) is the nominal time for 100 % change of the power output. Limit Control If at least one limit control function is enabled when an energy meter is not connected, an error occurs and an inverter is not operated.
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Commissioning the System Freq-Watt P (Freq) The inverter changes the inverter output active power according to the system frequency in order to support the system. Ramp rate of power and start frequency can be set as in the table below Parameter Default Values Range...
Commissioning the System 14.5 Checking the Settings Information Once settings are selected at commissioning, they are locked to view only. To check the firmware version: The firmware version can be found in the Information section on the initial page of Q.OMMAND. The appropriate region and grid code must be selected because grid protection settings and power quality response modes may vary by region.
Power Off If the AC circuit breaker cannot remain switched on after commissioning (e.g. because the new meter has not yet been installed), the DC switch on the hybrid inverter must remain switched on to avoid deep discharge of the battery. Alternatively, the device can also be switched off completely.
Power Off 15.2 Locking the DC and PV Switches After turning off the DC and PV switches, you can lock the switches with a padlock for safety if needed. Locking the DC Switch When the battery DC switch is off, the switch can be locked with a padlock. Locking the PV Switch To lock the PV switch, press the yellow knob when the PV switch is off and lock with a padlock.
Maintenance 16.1 Battery Maintenance Do not dispose of batteries in a fire. The batteries may explode. ■ Do not open or damage batteries. Released electrolyte is harmful to the skin and ■ eyes. It may be toxic. CAUTION A battery can present a risk of electrical shock and high short-circuit current. ■...
Android: 6.0 or higher ■ iOS: 11.0 or higher ■ To register the product on the server, visit the web site: qommand.qcells.com Note: If you don’t have an account, please register as an installer account. 17.2 Q.OMMAND PRO App The app runs with the following versions or higher. Check OS version of the mobile device.
Troubleshooting with Error Code The measures in case of a system failure should be conducted by a qualified ■ technician. When a system failure occurs, do not arbitrarily repair the product or replace a ■ WARNING component. Hanwha Solutions is not responsible for any problems caused by arbitrary repair.
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