Qcells Q.HOME CORE A5 Installation Quick Manual

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INSTALLATION
QUICK GUIDE
Q.HOME CORE
A5

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Summary of Contents for Qcells Q.HOME CORE A5

  • Page 1 INSTALLATION QUICK GUIDE Q.HOME CORE...
  • Page 2 This quick guide explains how to install Q.HOME CORE A5. Please note that the screenshots in this quick guide may differ from the actual software screen due to possible updates and version changes that occur after publication. In addition, the information provided in this manual is subject to change without prior notice.
  • Page 3: Table Of Contents

    Contents Downloading Manuals Symbols Used Safety Requirements Package Contents Basic Specifications Network System Diagram Network System Diagram MEN Link Device Installation Installation Requirements Wall Mount Stand for Floor Mount (Option) Connecting the Cables Connectors Layout Opening the Covers Wiring Cables Inside the Inverter Assembling LAN &...
  • Page 4 10.4 EM530, Carlo Gavazzi (Three-phase) 10.5 EM530, Carlo Gavazzi (Single-phase) 10.6 EM540, Carlo Gavazzi (Three-phase) 10.7 EM540, Carlo Gavazzi (Single-phase) 10.8 DTSU666-CT, CHINT (Three-phase) 10.9 DDSU666-CT, CHINT (Single-phase) 10.10 DDSU666-Direct, CHINT (Single-phase) 10.11 CT Wiring in AC Coupled Connecting the Inverter to Battery Packs Power On LED Status Connecting to the Internet...
  • Page 5: Downloading Manuals

    Note This indicates valuable tips for installation of the product. Safety Q.HOME CORE A5 are hybrid PCS including an inverter and batteries. The inverter ■ weighs about 37.5 kg, and battery pack weighs about 61.1 kg. Therefore, special care is required when handling. At least two people have to carry and take it out.
  • Page 6: Package Contents

    Package Contents Q.VOLT Package Contents Q.VOLT (Inverter): 1 EA Mounting bracket 1 EA Quick guide: 1 EA Wall mount bolt & anchor: 6 EA Bracket mount bolt (M6): 2 EA Q.SAVE Package Contents Q.SAVE (Battery): 1 EA Mounting bracket: 1 EA Quick guide: 1 EA Wall mount bolt & anchor: 6 EA Bracket mount bolt (M6): 2 EA Battery Power Cable (0.6 m): 1 EA BMS (Battery Management System) communication cable (0.6 m): 1 EA...
  • Page 7 Options Wi-Fi dongle Stand for floor mount Wi-Fi / LTE waterproof cover CT (Current Transformer) CT Extension Cable (20 m) & CT cable (3 m) BMS communication extension cable (1 m, multi-linkable) Energy Meter (EM24, EM112) Battery Power Cable (1.6 m, 2.6 m) Energy Meter (EM530, EM540) Energy Meter (DTSU666, DDSU666)
  • Page 8: Basic Specifications

    Basic Specifications GENERAL PRODUCT INFORMATION Dimensions Inverter Module /  [mm] 460 × 700 × 221, 238 (From Wall) Battery Module (W × H × D) Weight Inverter Module / Battery Module [kg] 33.9 / 61.1 Operating Temperature Range [°C] Q.VOLT: −20 to 60, Q.SAVE: −10 to 45 Relative Humidity 4 to 100 (Condensing) Protection Degree / Class...
  • Page 9 EFFICIENCY Max. Efficiency (Battery to Grid) 96.3 BATTERY UNIT (DC) Battery Technology Lithium-ion Battery Energy [kWh] 6.8 / 13.7 / 20.5 (6.86 kWh / pack) Battery Usable Energy [kWh] 6.51 / 13.03 / 19.55 Max. Charge Power /  3.8 / 4.5 @ 1 Battery Pack, [kW] Max. Discharge Power 5.0 / 5.0 @ 2, 3 Battery Pack Converter Technology Non-isolated Rated Battery Voltage / ...
  • Page 10: Network System Diagram

    Network System Diagram Network System Diagram TN-S Network System (Single-Phase) GRID Q.SAVE #2 Q.SAVE #1 Q.VOLT (Utility Meter) Earth Bar Circuit Ext current GRID Breaker RS-485 (CAN) (CAN) (CAN) (CAN) (CAN) LOAD Energy Meter (ESS Meter) (RS-485) Circuit Circuit Breaker Breaker Main Load Wi-Fi Dongle...
  • Page 11 TN-S Network System (Three-Phase) GRID Q.SAVE #2 Q.SAVE #1 Q.VOLT (Utility Meter) L1 L2 L3 N Circuit Breaker Earth Bar Ext current GRID RS-485 (CAN) (CAN) (CAN) (CAN) (CAN) LOAD Energy Meter (ESS Meter) (RS-485) Circuit L1 L2 L3 N Breaker Main Load Circuit...
  • Page 12: Men Link

    MEN Link SW1 is PV input DC Switch. SW2 is battery breaker. SW3 is grid breaker, SW5 is main load breaker. SW6 is total grid breaker. SW4 is sub_load breaker. MEN Link : The INVERTER maintains connection for the internal relay(RL603, RL601) on neutral wire when entering the off-gird mode.
  • Page 13: Device Installation

    Device Installation Installation Requirements Although it supports the waterproof performance equivalent to the IP65 rating, ■ install in a place not directly exposed to direct sunlight, rain, and snow. If the product is installed in direct sunlight, abnormal operation may occur due ■...
  • Page 14 Installation Space For efficient heat mission, a sufficient distance should be secured from the surrounding objects and sufficient space for cable connection is required. Mounting Hole Dimensions 410 mm 320 mm Ø9 Ø9 9×15...
  • Page 15: Wall Mount

    Wall Mount Check the location of a hole of the bracket and drill a hole on the wall. Mounting hole: Ø9 ■ Insert an anchor into the hole and fix the bracket with a bolt. Use the wall mount bolts included in the Q.VOLT package. ■...
  • Page 16: Stand For Floor Mount (Option)

    Stand for Floor Mount (Option) Assemble the stand legs. Bolt: M8 × 16 (included in the package) ■ Fix the bracket to the stand legs. Bolt: M8 × 45 ■ Use the wall mount bolts included in the Q.VOLT package. ■...
  • Page 17 Place the product on the bracket, secure the product to the bracket using the M6 bolt. See steps 3 and 4 in the "8.4 Wall Mount". ■...
  • Page 18: Connecting The Cables

    Connecting the Cables Before connecting electrical cables, make sure the AC circuit breaker, PV switch, and DC ■ switch are OFF. CAUTION AC Circuit Breaker: OFF PV Switch: OFF (in the junction box) (in the inverter) DC Switch: OFF (in the battery pack) Batteries can be replaced only by qualified personnel.
  • Page 19: Connectors Layout

    Connectors Layout CONNECTORS WIRE SIZE Battery 6 mm BMS Communication Grid 6 mm Load 6 mm RS-485 COM (Spare) LAN / DRM (RJ45) Category 5E Wi-Fi/LTE...
  • Page 20: Opening The Covers

    Opening the Covers Opening the Front Cover To remove the front covers from the inverter and battery packs: After pressing the latch at the bottom of the cover, raise the cover upward to open it. Opening the Wiring Cover Remove the 9 bolts and open the inner cover. Bolt: M4 ■...
  • Page 21: Wiring Cables Inside The Inverter

    Wiring Cables Inside the Inverter QCORE: QCORE5001 HCORE: HCORE5001 Load RS485 for Energy Meter Grid (Optional) RS485 for Secondary Energy Meter Ext. comm. 2 Battery for Dark Start Ext. comm. 1 LAN (DHCP) Ext. CT Load and Grid wiring Load (off-grid) GRID...
  • Page 22: Assembling Lan & Drm Connector

    Assembling LAN & DRM Connector Sealing Nut Rubber Seal Push the LAN or DRM cable through the side of the ruber seal. Cable OD range: 4 to 6 mm Tighten the sealing nut. (Tightening torque range: 5 to 15 kgf·cm) Closing the Covers Note: Before close the covers, complete the energy meter and CT installation.
  • Page 23 Close the outer cover. a. Insert the cover to fit into the grooves on the main body. b. Slide it down while pressing the front side against the latch at the bottom.
  • Page 24: Energy Meter Wiring & Setting

    Energy Meter Wiring & Setting 10.1 EM24, Carlo Gavazzi (Three-Phase) Energy Meter Wiring Q.VOLT Load Grid (O -grid) Energy Meter (Optional) Secondary Energy Meter RS485_NEG RS485_POS Grid (Mains) PV INV Utility Meter Main CB 41 42 41 42 PV CB Load CB Q.HOME CORE CB Main Load...
  • Page 25 Model name Q.VOLT to Energy Meter (Optional) Q.VOLT to Secondary Energy Meter HCORE5001H / HCORE5001A 1: RS485_NEG → 41: A− 3: RS485_NEG → 41: A− 2: RS485_POS → 42: B+ 4: RS485_POS → 42: B+ QCORE5001H / QCORE5001A 3: RS485_NEG → 41: A− 1: RS485_NEG → 41: A− 2: RS485_POS →...
  • Page 26: Em24, Carlo Gavazzi (Single-Phase)

    10.2 EM24, Carlo Gavazzi (Single-Phase) Energy Meter Wiring Grid (Mains) Q.VOLT Load Grid (O -grid) Utility Meter RS485_NEG RS485_POS Main CB 41 42 Q.HOME CORE CB Load CB Main Load Critical Load CB Critical Load...
  • Page 27 Model name Q.VOLT to Energy Meter HCORE5001H / HCORE5001A 1: RS485_NEG → 41: A− 2: RS485_POS → 42: B+ QCORE5001H / QCORE5001A 1: RS485_NEG → 41: A− 2: RS485_POS → 42: B+ Energy Meter Settings Application: F ■ SYS: 1P Note: Put the energy meter on position '1' ■...
  • Page 28: Em112, Carlo Gavazzi (Single-Phase)

    10.3 EM112, Carlo Gavazzi (Single-Phase) Energy Meter Wiring Grid (Mains) Q.VOLT Load Grid (O -grid) Utility Meter RS485_NEG RS485_POS Main CB Q.HOME CORE CB Load CB Main Load Critical Load CB Critical Load...
  • Page 29 Model name Q.VOLT to Energy Meter HCORE5001H / HCORE5001A 1: RS485_NEG → 3, 5: A− 2: RS485_POS → 4: B+ QCORE5001H / QCORE5001A 1: RS485_NEG → 3, 5: A− 2: RS485_POS → 4: B+ Energy Meter Settings Measure: b ■ Tariff: Yes ■ Address: 1 ■...
  • Page 30: Em530, Carlo Gavazzi (Three-Phase)

    10.4 EM530, Carlo Gavazzi (Three-phase) Energy Meter Wiring Energy Meter (Optional) Secondary Energy Meter Q.VOLT Grid (Mains) PV INV Load Grid N L1 L2 L3 (O -grid) N L1 L2 L3 RS485_NEG RS485_POS Utility Meter Main CB Rx Tx Rx Tx RS485 INPUT RS485...
  • Page 31 Model name Q.VOLT to Energy Meter (Optional) Q.VOLT to Secondary Energy Meter HCORE5001H / HCORE5001A 1: RS485_NEG → 9: A− 3: RS485_NEG → 9: A− 2: RS485_POS → 8: B+ 4: RS485_POS → 8: B+ QCORE5001H / QCORE5001A 3: RS485_NEG → 8: B+ 1: RS485_NEG → 9: A− 2: RS485_POS →...
  • Page 32: Em530, Carlo Gavazzi (Single-Phase)

    10.5 EM530, Carlo Gavazzi (Single-phase) Energy Meter Wiring Q.VOLT Grid (Mains) Load Grid (O -grid) Utility Meter RS485_NEG RS485_POS Main CB Rx Tx RS485 INPUT 13 14 Q.HOME CORE CB Load CB Main Load Critical Load CB Critical Load...
  • Page 33 Model name Q.VOLT to Energy Meter HCORE5001H / HCORE5001A 1: RS485_NEG → 9: A− 2: RS485_POS → 8: B+ QCORE5001H / QCORE5001A 1: RS485_NEG → 9: A− 2: RS485_POS → 8: B+ Energy Meter Settings Measure: C ■ SYS: 2P ■ Current Ratio : 20 ■...
  • Page 34: Em540, Carlo Gavazzi (Three-Phase)

    10.6 EM540, Carlo Gavazzi (Three-phase) Energy Meter Wiring (Optional) Secondary Energy Meter Energy Meter Q.VOLT PV INV Grid (Mains) Load Grid (O -grid) RS485_NEG RS485_POS Utility Meter Main CB Rx Tx RS485 INPUT Rx Tx RS485 INPUT PV CB Load CB Q.HOME CORE CB Main Load Critical Load CB...
  • Page 35 Model name Q.VOLT to Energy Meter (Optional) Q.VOLT to Secondary Energy Meter HCORE5001H / HCORE5001A 1: RS485_NEG → 9: A− 3: RS485_NEG → 9: A− 2: RS485_POS → 8: B+ 4: RS485_POS → 8: B+ QCORE5001H / QCORE5001A 3: RS485_NEG → 8: B+ 1: RS485_NEG → 9: A− 2: RS485_POS →...
  • Page 36: Em540, Carlo Gavazzi (Single-Phase)

    10.7 EM540, Carlo Gavazzi (Single-phase) Energy Meter Wiring Grid (Mains) Q.VOLT Load Grid (O -grid) Utility Meter RS485_NEG RS485_POS Main CB Rx Tx RS485 INPUT Q.HOME CORE CB Load CB Main Load Critical Load Critical Load CB...
  • Page 37 Model name Q.VOLT to Energy Meter HCORE5001H / HCORE5001A 1: RS485_NEG → 9: A− 2: RS485_POS → 8: B+ QCORE5001H / QCORE5001A 1: RS485_NEG → 9: A− 2: RS485_POS → 8: B+ Energy Meter Settings Measure: c ■ SYS: 2P ■ ModBus Address: 1 (default value) ■...
  • Page 38: Dtsu666-Ct, Chint (Three-Phase)

    10.8 DTSU666-CT, CHINT (Three-phase) Energy Meter Wiring Q.VOLT Load Grid (O -grid) Energy Meter (Optional) Secondary Energy Meter RS485_NEG RS485_POS Grid (Mains) PV INV L1 L2 L3 L1 L2 L3 Utility Meter Main CB 24 25 24 25 PV CB Q.HOME CORE CB Load CB Main Load...
  • Page 39 Model name Q.VOLT to Energy Meter (Optional) Q.VOLT to Secondary Energy Meter HCORE5001H / HCORE5001A 1: RS485_NEG → 25: B− 3: RS485_NEG → 25: B− 2: RS485_POS → 24: A+ 4: RS485_POS → 24: A+ QCORE5001H / QCORE5001A 3: RS485_NEG → 25: B− 1: RS485_NEG → 25: B− 2: RS485_POS →...
  • Page 40: Ddsu666-Ct, Chint (Single-Phase)

    10.9 DDSU666-CT, CHINT (Single-phase) Energy Meter Wiring Grid (Mains) Q.VOLT Load Grid (O -grid) Utility Meter RS485_NEG RS485_POS Main CB 24 25 Q.HOME CORE CB Load CB Main Load Critical Load CB Critical Load CT direction Load 9 10 S1  9 S2 10 Grid...
  • Page 41 Model name Q.VOLT to Energy Meter HCORE5001H / HCORE5001A 1: RS485_NEG → 25: B− 2: RS485_POS → 24: A+ QCORE5001H / QCORE5001A 1: RS485_NEG → 25: B− 2: RS485_POS → 24: A+ Energy Meter Settings ModBus Address: 1 ■ Baud Rate: 9600 ■...
  • Page 42: Ddsu666-Direct, Chint (Single-Phase)

    10.10 DDSU666-Direct, CHINT (Single-phase) Energy Meter Wiring Grid (Mains) Q.VOLT Load Grid (O -grid) Utility Meter RS485_NEG RS485_POS Main CB 2425 Q.HOME CORE CB Load CB Main Load Critical Load CB Critical Load Type of wiring 1P2W...
  • Page 43 Model name Q.VOLT to Energy Meter HCORE5001H / HCORE5001A 1: RS485_NEG → 25: B− 2: RS485_POS → 24: A+ QCORE5001H / QCORE5001A 1: RS485_NEG → 25: B− 2: RS485_POS → 24: A+ Energy Meter Settings ModBus Address: 1 ■ Baud Rate: 9600 ■...
  • Page 44: Ct Wiring In Ac Coupled

    10.11 CT Wiring in AC Coupled Attach a CT to the wire from the PV inverter to the grid (K CT Cable (Default 3 m or Option 20 m) Grid Energy Ext. CT port Meter PV Inverter Main Load...
  • Page 45: Connecting The Inverter To Battery Packs

    Connecting the Inverter to Battery Packs Before connecting electrical cables, make sure the AC circuit breaker, PV switch, ■ and battery DC switch are OFF. Batteries can be replaced only by qualified personnel. If the battery needs to be ■ replaced, you must use a battery that meets the manufacturer’s specifications.
  • Page 46 Setting the Termination Resistance Q.SAVE has built-in termination resistance. By default, the termination resistance switch is on. The termination resistance must be set only for the last battery connected. If more than one battery is connected, turn off all the termination resistance switches except the last battery. For exmaple, When 2 batteries are connected: ■...
  • Page 47: Power On

    Power On Turning on the AC circuit breaker. Turning on the PV switch. Turning on the battery DC switch. Using the Dark Start button If there are no PV and Grid, connect the battery to PCS and press the Dark Start button for about 10 seconds.
  • Page 48: Led Status

    LED Status The LED is located in the upper right corner of the front cover of inverter. Refer to the table below to view the LEDs and determine their status. LED COLOR LED BEHAVIOR DESCRIPTION Solid Charging or discharging in online mode Sky Blue Flashing Standby in online mode...
  • Page 49: Connecting To The Internet

    Connecting to the Internet Connect to the internet via Wi-Fi or ethernet cable (at lease CAT 5e). Refer to the block diagram below and "15.2 Local Commissioning with the Q.OMMAND GO App" on page 50. Internet Service Provider LAN cable / Wi-Fi Commissioning the System 15.1 Connecting to the system...
  • Page 50: Local Commissioning With The Q.ommand Go App

    Using the USB Tethering Connect the mobile device to the inverter with a USB cable. Turn on the USB tethering function on the mobile device. For details about turning on the tethering function, see the user manual for ■ your mobile device. 15.2 Local Commissioning with the Q.OMMAND GO App Note: To get started with Q.HOME CORE, you should register your product on the server using Q.OMMAND...
  • Page 51 Select WIFI or USB. The WIFI signal "DIRECT-QHomeAP" should be showing on the WIFI list of your mobile. ■ If not, press the WIFI dongle button for 2seconds to turn the setting mode on. The setting mode will be automatically turn off after 1 hour. To turn the setting mode back ■...
  • Page 52 Check region and time. Set system parameters.
  • Page 53: Registering The Product

    Android: 6.0 or higher ■ iOS: 11.0 or higher ■ To register the product on the server, visit the web site: qommand.qcells.com Note: If you don’t have an account, please register as an installer account. 16.2 Q.OMMAND PRO App The app runs with the following versions or higher. Check OS version of the mobile device.
  • Page 54: Power Off

    Power Off If the AC circuit breaker cannot remain switched on after commissioning (e.g. because the new meter has not yet been installed), the DC switch on the hybrid inverter must remain switched on to avoid deep discharge of the battery. Alternatively, the device can also be switched off completely (see “Turning off the System”...
  • Page 55: Appendix A Commissioning Report

    Appendix A Commissioning Report Installer Information End User Information Name Name Phone Phone Address : Address : Commissioning Report (1/2) Home ID (9 digits) Q.HOME (Q.VOLT) S/N (18 digits) / No Home ID (9 digits) provided to end user? : Activation Code (4 digits) provided to end user? / No Server registration successfully completed? / No...
  • Page 56: Appendix B Warranty

    The term of this Limited Warranty for the Customer begins on the initial installation date. Full warranties in accordance with the warranty terms of the Qcells sales organisation of your respective country. Refer to the full warranty document for details of the terms and conditions.
  • Page 57 Commissioning Report (2/2) Grid Phases : Three / Single Export Limit Configured in S/W : _________ [kVA] Utility Meter Location : _________ Installed Cable Length : _________ [m] Grid Cable Cross-section : _________ [mm Grid Circuit Breaker Type : _________ Grid Circuit Breaker Ratings : _________ [A] Energy Meter Model...
  • Page 58 MEMO...
  • Page 59 MEMO...
  • Page 60 Hanwha Q CELLS GmbH Sonnenallee 17-21 Bitterfeld-Wolfen OT Thalheim, 06766 Germany Hanwha Q CELLS Australia Pty Ltd TEL +61 (0)2 9016 3033 www.qcells.com/au/ Suite 1, Level 1, 15 Blue Street, North Sydney NSW 2060 Australia Subject to change. © Qcells Quick_Guide_Q.HOME_CORE_A5_2023-04_Rev07_AU...

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