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TROUBLESHOOTING
The display on the screen of the following error codes is normal. If the problem per- sists
after you have made the solution listed below, contact the Customer Service Centre.
Error
Description
Code
Safety switch not
E01
active
Temperature
E02
sensor not
defected
E03
Motor blocked
Too high
E04
temperature
Motor
E05
temperature too
high
Speed transfer
E07
failure
E08
Motor NTC failure
46
Possible Reasons
Jug or jug lid is not fixed
properly.
The jug is not in place or
connection of the
temperature sensor at the
jug base is damaged
Too big loading in the jug
No food in the jug or very
little food with high
temperature setting for too
long time.
The machine works at high
loading for too long time.
Motor NTC temperature
≥90°C
Speed changing between
low level (1-5) and high
level (6-10) blocked. Speed
transfer failure
When starting speed
program, the motor NTC is
not detected.
Solution
Re-assemble the jug and jug
lid, make sure all the parts are
assembled properly and
tightly.
Re-assemble the jug and
make sure it is fixed properly
and tightly.
Decrease the volume of the
food in the jug or cut the food
to smaller pieces and re-start
the machine.
Add food in the jug.
Stop and let the machine to
cool before restarting.
Stop machine, restart.
Stop machine and restart.
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