Troubleshooting & Tips - Toshiba 42 UL21 Series Operating Instructions Manual

Troubleshooting & Tips
TV will not turn on
Make sure the power cord is plugged in securely to a
wall outlet. Press the Standby button on the remote.
Poor picture
• Check if you have correctly tuned the TV.
• Low signal level can cause picture distortion. Please
check antenna connections.
• Check if you have entered the correct channel
frequency if you have performed manual tuning.
No picture
• TV is not receiving any signal. Make sure the correct
source has been selected.
• Is the antenna connected properly?
• Is the antenna cable damaged?
• Are suitable plugs used to connect the antenna?
• If the content is received through an HDMI input, try
changing the related HDMI source input setting to
Enhanced or Regular from the Source Settings
option in the Sources menu or the Sources option
in the Settings>System menu.
• If you are in doubt, consult your dealer.
No sound
• Check if the TV sound is muted. Press the Mute
button or increase the volume to check.
• Sound is coming from only one speaker. Check the
balance settings from the Sound menu.
• Check if the Sound Output option is set correctly
from the Sound menu.
• If the content is received through an HDMI input, try
changing the related HDMI source input setting to
Enhanced or Regular from the Source Settings
option in the Sources menu or the Sources option
in the Settings>System menu.
Remote control - no operation
• The batteries may be exhausted. Replace the
batteries.
• The batteries maybe inserted incorrectly. Refer to
the section "Inserting the Batteries into the Remote".
No signal on an input source
• It is possible that no device is connected.
• Check the AV cables and connections from your
device.
• Check the device is switched on.
Recording unavailable (**)
To record a programme, you should first correctly
connect a USB storage device to your TV, while the
TV is switched off. You should then switch on the TV to
enable recording feature. If you cannot record, check
the storage device is correctly formatted and there is
sufficient space.
USB is too slow (**)
If a "USB disk writing speed too slow to record"
message is displayed on the screen while starting a
recording, try restarting the recording. If you still get
the same error, it is possible that your USB storage
device does not meet the speed requirements. Try
using a different USB storage device.
English - 31 - (**) Limited Models Only