Warranty Policy 1 - Croplands WEED-IT Manual

WARRANTY POLICY
WARRANTY POLICY
Croplands Equipment Pty Ltd (trading as Croplands) warrants
to its authorised Dealer, who in turn, warrants to the original
purchaser (Owner) that each new Croplands' sprayer, part
or accessory will be free from proven defects in material and
workmanship for twelve (12) months from the date of delivery to
the first Owner according to the conditions outlined. This warranty
does not cover damages resulting from abuse, accidents,
alterations, normal wear or failure to maintain or use the
Croplands product with due care.
During the warranty period, the authorised Croplands Dealer
shall repair or replace, at Croplands option, without charge for
parts and labour any part of the Croplands product, which fails
because of defects in material or workmanship. The Owner must
provide the authorised Dealer with prompt written notice of the
defect (within 14 days of its occurrence), and allow reasonable
time for replacement or repair. Repair may, at Croplands option,
include the replacement of parts with functionally equivalent
reconditioned or new parts. Replacement parts will be warranted
for the balance of the original warranty period or for ninety
(90) days, which ever is longer. Croplands (at its option) may
request failed parts to be returned to the factory. Any travel time
of a service technician and/or transportation of the Croplands
product to the authorised servicing Dealer for warranty work are
the responsibility of the Owner.
EXCLUSIVE EFFECT OF WARRANTY AND LIMITATION OF
LIABILITY THIS WARRANTY IS IN LIEU OF ALL WARRANTIES
OF MERCHANTABILITY, FITNESS FOR A PURPOSE OR OTHER
REPRESENTATIONS, WARRANTIES OR CONDITIONS,
EXPRESSED OR IMPLIED. The remedies of the Owner set forth
herein are exclusive. CROPLANDS neither assumes nor authorises
any person to assume for it any other obligation or liability
in connection with the sale of covered machines. Correction
of defects, in the manner and for applicable period of time
provided above, shall constitute fulfillment of all responsibilities
of CROPLANDS to the Owner, and CROPLANDS shall not
be liable for negligence under contract or in any manner with
respect to such machines. IN NO EVENT SHALL THE OWNER
BE ENTITLED TO RECOVER FOR INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES SUCH AS BUT NOT LIMITED
TO, LOSS OF CROPS, LOSS OF PROFITS OR REVENUE, OTHER
COMMERCIAL LOSSES, INCONVENIENCE OR COST OF
RENTAL OR REPLACEMENT EQUIPMENT.
11
GP-WARW-A
CONDITIONS OF WARRANTY
1. The warranty is not transferable.
2. The Warranty Registration Form must be returned to Croplands by the Owner Operator within 14 days of taking delivery of the unit. Only when warranty
registration is completed and returned, can Croplands fulfill all warrantyobligations.
3. Schedule of components and conditions not covered by warranty are:
Failure resulting from neglect, such as improper operation, lack of required maintenance or continued use of a sprayer after the
Abuse
discovery of a defect which results in greater damage to the unit.
Deteriorated or failed components such as: diaphragms, O-rings, hoses, seals, electrical wiring and connections damaged by corrosive
chemicals, dirt and sand, excessive heat or moisture. Owners should en sure the type and strength of chemicals used in the sprayer are
Environmental
compatible with the design of the unit.
Conditions and
Application
Warranty determination for these types of failures will be made by Croplands only after inspection of failed components. In most instances
these will incur inspection charges and cost of replacement parts.
Normal wear and consumable items such as: oils and lubricants, diaphragms, filter elements, flowmeters, clutches, bearings, fan belts,
Normal Wear
drive belts, pivot pins, paint, light bulbs and nozzles are considered to be normal wear items and are not warranted.
Component failure caused by not performing scheduled maintenance service such as: oils, grease, failure to clean tanks, pumps, filters,
Maintenance
spray lines, nozzles or any other blocked components. Not tightening or replacing loose or missing bolts, nuts, fittings, shields and covers.
Damages or machine failure caused by carelessness or accidental damage, improper operation, excessive speed during travel and
Damage
operation, inappropriate transportation or storage of the sprayer or attachment.
Failures due to faulty or inadequate electrical sources of power. Owners who use their own 12 volt power source must make sure that it is
Power Source
suitable for operating the spraying equipment.
Any unauthorised alteration, modification, attachments or unauthorised repairs to the Croplands sprayer or attachments. Written approval
Alterations
must be obtained from Croplands for any such items to maintain warranty.
Removal & The time taken to remove and re-install a warranted part or component into other brands of sprayers will not be covered by Croplands
Installation warranty. Only parts and labour directly attributable to the repair of the Croplands unit is covered.
Croplands do not pay for cleaning the sprayer, parts, accessories or work area before or after the warranty repair. Clean-up time is
Clean-up
affected primarily by the application or conditions in which the sprayer is operated and maintained. Since clean-up time can be so variable,
Time
cleaning time should be considered a customer expense.
Warranty does not cover transportation or insurance costs for sprayers or other equipment needing repair or re placement of warranted
Transportation components. Nor does it cover any freight or insurance costs in obtaining new parts or returning old parts to Croplands for inspection
purposes.
Warranty does not cover time required to diagnose a war ran ty problem. Diagnostic time is affected greatly by the training and expertise
Costs
of the technician employed to do the job. With proper training of service personnel, diagnostic time should be at a minimum.
Diagnostic
Croplands expects that Dealers will assign a well trained and proficient technician to handle any warranty repairs. Since Croplands is
Time not in control of either of these responsibilities, we elect not to cover diagnostic time.
Non-Genuine Use of parts other than Croplands parts for repair of war rant ed parts will automatically negate any warranty. Warranted components
Parts must be replaced with genuine Croplands repair parts.
Unauthorised
Repairs by an unauthorised agent will automatically forfeit any warranty. An authorised Croplands Dealer must carry out warranty repairs.
Repairs