Table of Contents

Advertisement

Quick Links

USER MANUAL
Elo Touch Solutions
I-Series 4 Slate Value Models

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the I 4 Slate Series and is the answer not in the manual?

Questions and answers

Summary of Contents for Elo TouchSystems I 4 Slate Series

  • Page 1 USER MANUAL Elo Touch Solutions I-Series 4 Slate Value Models...
  • Page 2 Copyright © 2020 Elo Touch Solutions, Inc. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo Touch Solutions, Inc.
  • Page 3: Table Of Contents

    Contents Section 1 ..............................................8 Product Description ..................................................9 I-Series 4 Slate Head ..................................................9 Specifications ......................................9 Features ................................... 錯誤! 尚未定義書籤。 Feature Locations ....................................10 IO Hub ......................................................11 Features & Specifications ..................................11 Feature Locations ....................................11 Full POS Stand with Integrated IO ............................................. 12 Features and Specifications ................................
  • Page 4 Elo Home APK Home Screen – Enroll with Eloview ........................................19 Lock and Home Screens ................................................21 Notification Panel ....................................23 Quick Access Panel ....................................24 Application Drawer & Google Application ......................... 錯誤! 尚未定義書籤。 Customize and add a shortcut to the Home Screen....................錯誤! 尚未定義書籤。 Section 3 ..............................................
  • Page 5 Display size ......................................40 Screen saver ......................................40 Sound ......................................................43 Volume Setting ....................................... 43 Do not Disturb ......................................43 Shortcut to Prevent Ringing ..................................44 Default Notification Sound ..................................44 Default Alarm Sound ....................................45 Audio Policy ......................................45 Storage ......................................................
  • Page 6 Section 4 ..............................................63 Camera Functions ..................................................64 Camera Features ....................................64 Advanced Camera Settings ..................................65 Testing the Camera ..................................................66 Take a Picture and Record Video ................................66 Take a Screenshot ....................................67 File Application ................................................... 67 Delete Files ......................................67 Copy and Move Files ....................................
  • Page 7 User Manual –I-Series 4 Slate Value UM600644 Rev A page 7 of 81...
  • Page 8: Section 1

    Section 1 Introduction User Manual –I-Series 4 Slate Value UM600644 Rev A page 8 of 81...
  • Page 9: Product Description

    Product Description Your new I-Series 4 Slate Android system combines the reliable performance from Elo with the latest developments in touchscreen technology and display design. This combination of features creates a natural flow of information between a user and the I-Series 4 Slate system. This product is available in 4 versions.
  • Page 10: Features Locations

    Features for i4 Slate Value • 15.6 inch Display • 5 MegaPixel Camera • Single analog Microphones • Dual Speakers • 2 MIMO WiFi Antennas • 75mm Vesa Mounting pattern Feature Locations User Manual –I-Series 4 Slate Value UM600644 Rev A page 10 of 81...
  • Page 11: Io Hub

    IO Hub Features & Specifications • 1GB RJ45 Ethernet Connector • 4 x USB 3.0 Type A Connector • Power Plug connector • 1.2 meter Type C connection to I-Series 4 Head Feature Locations User Manual –I-Series 4 Slate Value UM600644 Rev A page 11 of 81...
  • Page 12: Full Pos Stand With Integrated Io

    Full POS Stand with Integrated IO and no CFD Features and Specifications • 1GB RJ45 Ethernet Connector • 4 x USB 3.0 Type A Connectors • External Display Port (USBC) • USBC output support for 5V/3A, 9V/3A, 15V/1.8A, 20V/1.35A, max 27W •...
  • Page 13: Full Pos Stand With Integrated Io And Cfd

    Full POS Stand with Integrated IO and CFD Features & Specifications • 1GB RJ45 Ethernet Connector • 4 x USB 3.0 Type A Connector • Power Plug connector • 1.2 meter Type C connection to I-Series 4 Head • 10 Inch Customer facing display with 1280x800 resolution Feature Locations User Manual –I-Series 4 Slate Value UM600644 Rev A page 13 of 81...
  • Page 14: Section 2

    Section 2 Getting Started User Manual –I-Series 4 Slate Value UM600644 Rev A page 14 of 81...
  • Page 15: Unpacking And Installation

    Unpacking and Installation I-Series 4 Slate with IO Hub Verify that the box contains: • Elo I-Series 4 Slate • IO Hub • 65W Power Brick • Quick Install Guide Remove all protective materials from the device. Inspect the device for damage. Report immediately if system has damage and/or missing items as listed above.
  • Page 16: Powering The System

    Powering the System Power Button Note: As soon as power is applied to the system, the device will boot up. Do not touch the screen during system boot up.  To turn ON the system, press power button for 500 milliseconds. ...
  • Page 17: Power / Function Buttons Features And Gestures

    Power / Function Buttons Features and Gestures Power button On-Screen display menu If the power button is pressed for more than 2 seconds, a pop-up screen menu will appear. Home Eloview For shutting down the system For shutting down the system For rebooting the system For rebooting the system For Bug Report...
  • Page 18: Out Of Box Experience (Oobe)

    Out of Box Experience (OOBE) Choose Set Up Method Enroll with EloView: • • Choose from the following Connect to Wi-Fi or tap “Set up offline” to skip Wi-Fi set set up method. Follow on-screen instruction to complete the set up Step 1: •...
  • Page 19: Elo Home Apk Home Screen - Enroll With Eloview

    Elo Home APK Home Screen – Enroll with Eloview Refer to ELOVIEW SUPPORT PAGE on www.elotouch.com for Eloview information The Elo Home APK Home Screen is the starting point for navigating of the device. You can place your favorite apps and widgets here. Note: The images below may appear different from the actual device.
  • Page 20 Elo Home APK Quick Settings To access the Quick Settings, tap 3 lines menu from Elo Home APK Home Screen. Located on the upper right side. Exit Settings:  Wi-Fi  Bluetooth  Battery  Brightness Tap an Icon once to enable ...
  • Page 21: Lock And Home Screens

    Android Lock and Home Screens - GMS Note: The images below may appear different from the actual computer. Lock Screen Lock Feature Time & Date Notifications Home Screen Status Bar Shortcut Icon Google apps (Bundle) Search Bar Navigation Bar User Manual –I-Series 4 Slate Value UM600644 Rev A page 21 of 81...
  • Page 22 Home Screen is the starting point for navigating the I-Series device. You can place your favorite apps and widgets here. • To unlock the screen to Home Screen, swipe up on the Lock Screen. Note: The default security is Swipe. Refer to Security settings section in this manual for advanced settings. •...
  • Page 23: Notification Panel

    Notification Panel The notification panel allows for quick access to setting shortcuts and notification alerts. Note: The images below may appear different from the actual device. Quick Settings Bar Notification Setting Notifications Navigation Bar To open the Notification Panel • From the Home Screen, swipe down from the top of the touch screen.
  • Page 24: Quick Access Panel

    Quick Access Panel Access Panel allows for quick access frequently used settings, Brightness, and a shortcut to System Settings Note: The images below may appear different from the actual computer. Brightness Quick Access Panel  Move the slider  Wi-Fi bar left or right ...
  • Page 25 Application Drawer & Google Application for Value sku The application drawer is a menu containing all of the applications installed on the device including System Settings. This is different from the Home Screen, as it contains every installed app and cannot be customized. Note: The images below may appear different from the actual computer.
  • Page 26: Customize And Add A Shortcut To The Home Screen

    Customize and add a shortcut to the Home Screen . Note: The images below may appear different from the actual computer. • From the Application drawer, press and hold an app or (Icon) then drag the Icon to move the app to the Home Screen. •...
  • Page 27: Section 3

    Section 3 System Settings The System Settings menu allows you to control most aspects of your device - everything from establishing a new Wi-Fi or Bluetooth connection, to installing a third-party onscreen keyboard, to adjusting system sounds and screen brightness. User Manual –I-Series 4 Slate Value UM600644 Rev A page 27 of 81...
  • Page 28: Network & Internet

    Network & Internet The Network & Internet application allows you to access Wi-Fi, Airplane Mode, Mobile plan, Hotspot, Tethering and Advanced settings of Data Saver, VPN and DNS. To set up Network and Internet, enter Settings → Network & Internet → Wi-Fi •...
  • Page 29: Ethernet

    Disconnecting a connected Wireless Network • setting of the connected device. • (FORGET) icon to disconnect. Ethernet Lan (Gigabit) Note: To connect the I-Series 4 Slate to Ethernet, it will need an Elo I/O hub (E391994) or a POS stand (E392186/E482347). When available, the I-Series 4 Slate will automatically prioritize the ethernet connection.
  • Page 30 This feature is for saving data if the internet network connection is on a metered device.. Note: The Bluetooth must be paired first from I-Series 4 to another device or PC. See Connected devices → Bluetooth on this user manual. •...
  • Page 31: Connected Devices

    Connected devices The Connected devices application allows you to pair Bluetooth devices, NFC, and USB (Tethering File transfer MDI and PTP) To setup, enter Settings → Connected devices → Note: To activate the USB settings, connect the USB cable from the I-Series 4 to another device or PC. Once the I-Series detects the external computer, it will become available in the USB preference settings.
  • Page 32: Cast

    • Verify the pairing number is the same. • If the pairing requests a PIN, enter the PIN. • Tap PAIR, to connect. • When the Bluetooth device is successfully connected to I-Series 4, the connection will show as Active or Connected. Unpair a paired Bluetooth Device •...
  • Page 33 • Tap Cast. • 3-dots menu. • Tap Enable wireless display to begin scanning for compatible displays. • From the list, tap a wireless display (e.g. TV). From the Wireless Display device (TV), if promoted tap Allow. Disconnect and forget a connected wireless display •...
  • Page 34: Printing

    • Tap Enable wireless display to be unchecked Printing Note: Make sure I-Series 4 and printer are connected to the same network. • Tap Connection preferences. • Tap Printing. • Tap Default Print Service. • Tap toggle switch to ON •...
  • Page 35: Apps & Notifications

    Apps & Notifications App & Notification settings are to streamline app alerts by changing which apps send notifications and how the notifications alert you. To manage App & Notification, enter Settings → App & Notification Setting notifications • In the Recently opened apps, tap SEE ALL APPS or App info. •...
  • Page 36 Setting Permission manager to an application • To manage a preference’s permissions to an app (e.g. Keyboard), tap Permissions. • To allow a permission to an application, tap an app from DENIED menu. • To deny a permission to an application, tap an app from ALLOWED menu. Setting notifications in the lock screen •...
  • Page 37: Setting Permission Manager On Apps Using Storage, Phone, And Location

    Setting Permission manager on apps using storage, phone, and location • To give permission to an app, tap Permission manager from Apps and notifications screen. • In the menu of permission manager, tap an app to manage that app’s permissions (e.g. Camera). •...
  • Page 38: Display

    Display The Display application manages the screen’s display settings. To modify Display settings, enter Settings →Display → Auto Idle mode • Tap Auto idle mode to enable or disable • When enabled, the backlight will turn off between the hours of 00:00 and 06:00 daily. Brightness Level •...
  • Page 39: Wallpaper

    Tap Start time to set the time (for example at 10:00PM).  • Tap OK to execute. Tap Enter time to set the time (for example at 6:00AM),  • Tap OK to execute. To disable the time schedule • Tap Schedule.
  • Page 40: Font Size

    Font size • Tap Font size. • Move the slider bar left or right to adjust the text size. Display size • Tap Display size. • Move the slider bar to left or right to adjust the screen size. Screen saver •...
  • Page 41 External Screen Orientation • Tap External Screen Orientation to change the orientation of the second screen. • Select the orientation from the following option. • Tap to save. Screen Orientation • Tap Screen Orientation. • Select the orientation from the following option. •...
  • Page 42 Touch Through Mode • Use the toggle switch to enable or disable the touch through mode. • Limitations of touch through are: 2 touch at up to 3mm (0.12in) plastic and 6mm (0.24) glass Screen Density • Provides the ability to change between 160 MDPI or 240 HDPI User Manual –I-Series 4 Slate Value UM600644 Rev A page 42 of 81...
  • Page 43: Sound

    Sound The sound application is to manage audio, vibration and Do not Disturb features. To modify settings, enter Settings → Sound → Volume Setting • To decrease or increase the following sound volume, drag slider left or right. Do not Disturb •...
  • Page 44: Shortcut To Prevent Ringing

    Shortcut to Prevent Ringing • Tap Shortcut to prevent ringing. • Tap toggle switch to enable. • Select from the following options. • To disable , tap toggle switch. Default Notification Sound • Tap Default notification sound. • Select a sound from the list (e.g. Pixie Dust) and tap OK to save. User Manual –I-Series 4 Slate Value UM600644 Rev A page 44 of 81...
  • Page 45: Default Alarm Sound

    Default Alarm Sound • Tap Default Alarm sound. • Select an alarm sound from the list (e.g. Cesium) and tap OK to save. Audio Policy • Select to audio output port. • Default is Auto User Manual –I-Series 4 Slate Value UM600644 Rev A page 45 of 81...
  • Page 46 Advanced • To enable or disable on the following features below, tap a feature. User Manual –I-Series 4 Slate Value UM600644 Rev A page 46 of 81...
  • Page 47: Storage

    Storage To manage Storage, enter Settings → Storage → Internal Shared Storage • To check the status of internal memory storage, tap Internal Shared storage. Storage Manager This feature is to help free up storage space, storage manager removes backed up photos and video from the device. •...
  • Page 48: Wakeup Source

    Wakeup Source The Wakeup Source applications allows you to program the “Touch Screen” to wake up the device from sleep or idle mode. To modify the settings, enter Settings → Wakeup Source → Tap to Enable (Checked) or Disable (Unchecked). User Manual –I-Series 4 Slate Value UM600644 Rev A page 48 of 81...
  • Page 49: Privacy

    Privacy The Privacy application is to give you control over what permissions of applications can have. To manage permission, enter Settings → Privacy → Permission Manger This is to grant permission of an App that uses storage, phone, and location. •...
  • Page 50: Location

    Location To modify Locations settings, enter Settings → Location • Tap Location. • To enable or disable, tap Use location • For apps have requested location recently, tap See all. • To update permission, tap App permission. • To scan for Wi-Fi networks and Bluetooth, tap Wi-Fi and Bluetooth scanning, Note: This feature allows apps and services to scan for Wi-fi networks and Bluetooth anytime.
  • Page 51: Security

    Security To change Security settings, enter Settings → Security → Security Status Google Play Protect • Scans all apps to find any viruses. Find My Device • Once an account is associated with the device, it can be found if the device is misplaced. Security Update •...
  • Page 52 • Follow on-screen instruction and tap DONE. Pin Security • Tap PIN • Tap YES. • Enter a PIN number must be at least 4 digits minimum and tap NEXT. • Re-enter PIN numbers and tap CONFIRM. • Follow on-screen instruction and tap DONE. Password Security •...
  • Page 53 Remove Screen Lock • To remove screen lock, tap Screen lock. • If prompted enter the Password (only applicable for PIN, PATTERN and PASSWORD security). • Tap None to remove screen lock. • Tap YES. • Tap REMOVE to confirm. User Manual –I-Series 4 Slate Value UM600644 Rev A page 53 of 81...
  • Page 54: Accounts

    Accounts To add an account, enter Settings → Accounts • To set up an account, tap Account. • Tap + Add account. • Enter an email account. • Enter an Account type you want to add (PERSONAL - POP3 or PERSONAL – IAMP). •...
  • Page 55: Accessibility

    Accessibility The Accessibility is a large on-screen menu to control the Elo I-Series device. You can control display, audio & on-screen text and more. To modify settings, enter Settings → Accessibility • From the menu, select a feature to change the setting. •...
  • Page 56: Digitial Well-Being & Parental Controls

    • To enable or disable , tap the feature. • To adjust slide bar, drag slider right or left. • For other settings, tap the feature and follow the on-screen instruction to complete the setup. Digitial well-being & parental controls •...
  • Page 57: System

    System To modify settings, enter Settings → System → Languages & input • To change language, tap Languages & input. • Tap Language. • Tap + Add a language, then choose from the list of languages to add (e.g. Espanol). •...
  • Page 58: Gestures

    Gestures • Tap Gestures. For camera gesture • Tap Jump to camera. • Tap Jump to camera to enable or disable When set to enable, pressing power button twice will activate, the digital camera.  For notification volume gesture • Tap Preventing ringing •...
  • Page 59: Date & Time

    Date & Time Note: The recommended setting for “Date and Time” is to use, “USE network provided time”. And for Time zone when is set to “USE network provided zone”, you need a sim card to work. For manual settings: •...
  • Page 60: Advanced Settings

    Advanced Settings Reset options • To select a following option to reset, tap Reset options. • From the list, select an item to reset then tap to execute and follow on-screen instruction. Managing Multiple users • Tap Multiple users. • Tap toggle switch to To switch users •...
  • Page 61: Developer

    To delete guest from the device • 3-dot menu from Multiple Users screen. • Tap Delete Guest from this device. To rename Admin Profile info • admin • Enter the name. • Tap OK to save. Developer (Accessing developer option menu) •...
  • Page 62: About I-Series Slate And System Information

    About Tabet and System Information For viewing specific information of I-Series device. To view and modify settings, enter Settings → About phone Tap once to change the device name. Tap once to view Model, Hardware and Serial number information. Attestation key information. Tap once to view.
  • Page 63: Section 4

    Section 4 Operational User Manual –I-Series 4 Slate Value UM600644 Rev A page 63 of 81...
  • Page 64: Camera Functions

    About Camera App (Snapdragon) Camera Features Camera Options Color Filters Shutter Release icon Switch to Gallery video mode  Switch - A switch between Camera to Video.  Camera Options - For selecting the best exposure settings to fit the type of scene being shot.
  • Page 65: Advanced Camera Settings

    Advanced Camera Settings  GPS location will be saved  Faces will be detected  Count down timers supports Off, 2 seconds, 5 seconds and 10 seconds  Will take continuous shots  Allows the picture size to be changed. ...
  • Page 66: Testing The Camera

    Testing the Camera Take a Picture and Record Video • Snapdragon camera app to access the Digital camera. • To change camera and video settings, see features. • From the switch, located on bottom left side of the I-Series 4 select one from the following options. For Panorama, tap Panorama Icon.
  • Page 67: Take A Screenshot

    Take a Screenshot For capturing an image of the screen. The device will automatically save the image in the File folder application. • Press the power button for more than 2 seconds and a pop-up screen menu will appear then tap screenshot.
  • Page 68: Copy And Move Files

    Copy and Move Files  To copy or move files into new location press and hold an item from the folders above or tap 3 dots menu to select all items in the folder. • 3 dots menu again and choose “Copy to” or “Move to”. •...
  • Page 69: Debug Bridge (Adb) Control (Developers Only)

    G-Sensor All I-Series 4 Slate units are equipped with a g-sensor and will rotate the video based on the orientation of the device. Debug Bridge (ADB) control (Developers Only) Connecting to ADB Elo device supports debugging via Wi-Fi/Ethernet or using the a separate microUSB cable(not included) Set I-Series 4 Slate to (Developer) ...
  • Page 70 To connect to USB follow the following steps  Ensure the USB cable is not connected to the I-Series 4.  From the settings, enter Developers Options  Turn on the “Enable USB Debugging” option  Plug USB cable (type C) side into the computer device and (type A) to host PC. ...
  • Page 71: Factory Full Reset

    Factory Full Reset A full factory reset should only performed if all other recovery methods have failed and all other troubleshooting options. Perfoming a full factory reset results in loss of data. This options will recover the original factory image state by erasing all data in the main storage on the Elo handheld computer.
  • Page 72: Optional Peripherals

    Optional Peripherals Stands Part Number Comment E398278 Z10 POS Stand E483135 Z30 POS Stand w/o integrated CFD E482940 Z30 POS Stand with integrated CFD IO Hub Part Number Comment E682436 Replacement IO Hub User Manual –I-Series 4 Slate Value UM600644 Rev A page 72 of 81...
  • Page 73: Section 5: Technical Support And Maintenance

    Section 5: Technical Support and Maintenance Technical Assistance Technical Specifications Support visit www.elotouch.com/support for technical support visit for technical specifications for this device Refer to last page for worldwide technical support phone numbers. Warning : Don’t put palm on the touch screen during the system boot, it will cause the touch performer bad. UM600xxx Rev 01, page 73 of 81 User Manual –...
  • Page 74: Elo I-Series 4 Slate Care And Handling

    Elo I-Series 4 Slate Care and Handling The following tips will help maintain optimal performance of your Elo I-Series 4: • To prepare for cleaning the touchscreen, power down the device (if possible), or ensure your on-screen software can tolerate false touches while you clean. •...
  • Page 75: Section 6: Regulatory Information

    Section 6: Regulatory Information Electrical Safety Information Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment, or pose a fire hazard if the limitations are not followed. There are no operator serviceable parts inside this equipment.
  • Page 76 Notice to Users in Canada for IC compliance: This equipment complies with the Class B limits for radio noise emissions from digital apparatus as established by the Radio Interference Regulations of Industrial Canada. CAN ICES3 (B)/NMB3(B)* *IO HUB = CAN ICES3 (A)/NMB3(A)* *Z30 w CFD = CAN ICES3 (A)/NMB3(A) This device contains license-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s license-exempt RSS(s).
  • Page 77: Radio Equipment Directive

    Reposition (turn) the digital device with respect to the affected receiver. Reorient the affected receiver’s antenna. iii. Plug the digital device into a different AC outlet so the digital device and the receiver are on different branch circuits. Disconnect and remove any I/O cables that the digital device does not use. (Unterminated I/O cables are a potential source of high RF emission levels.) vi.
  • Page 78: Agency Certifications

     BT 2400-2483.5MHz < 11 dBm EIRP ECC/DEC/ (04)08: The use of the frequency band 5 150-5 350 MHz is restricted to indoor operation because of the protection requirements of satellite services EC RED Directive EU Directive 2014/53/EU of the European Parliament and of the Council of 16 April 2014 on the harmonization of the laws of the Member States relating to the making available on the market of radio equipment and repealing Directive 1999/5/EC Text with EEA relevance.
  • Page 79: Waste Electrical & Electronic Equipment Directive (Weee)

     China RoHS  CCC, SRRC Energy Saving  ERP Lot3*  CEC*  ES 8.0* Accessory kit Full System E682436 E682436 KIT, USBC-IO-DONGLE-POWER-BRICK E392786 ESY15I4-2UWD-0-4G-3E-AQ-GMS-GY-NS E483135 E483135 KIT, USBC-POS-STAND-15.6IN-GY E392977 ESY15I4-2UWD-0-4G-3E-AQ-GMS-GY-POS * only IO dongle SKU meet . Waste Electrical & Electronic Equipment Directive (WEEE) This product should not be disposed of with household waste.
  • Page 80: Section 7: Warranty Information

    Section 7: Warranty Information For warranty information, go to http://support.elotouch.com/warranty/...
  • Page 81 www.elotouch.com Visit our website for the latest  Product Information  Specifications  Upcoming Events  Press Releases  Software Drivers Google, Android, Google Play and YouTube and other marks are trademarks of Google LLC. To find out more about our extensive range of Elo touch solutions, go to www.elotouch.com, or call the office nearest you.

This manual is also suitable for:

E391994E392786

Table of Contents