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Elo TouchSystems Touch Solutions Tablet User Manual

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USER MANUAL
Elo Touch Solutions
®
Elo
Tablet
SW602113 Rev. C

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Summary of Contents for Elo TouchSystems Touch Solutions Tablet

  • Page 1 USER MANUAL Elo Touch Solutions ® Tablet SW602113 Rev. C...

  • Page 2: Table Of Contents

    Table of Contents Read this first ....................4 Chapter 1: Product Overview ............... 8 Product Description ................8 Precautions ..................8 Tablet Layout ..................9 Tablet Docking Station (optional accessory) Layout ......13 Accessories (optional) ..............16 Features ................... 17 Specifications ...................
  • Page 3 Safety ....................50 Tablet Care and Handling ..............51 Tablet Battery Care and Handling ............ 51 Waste Electrical & Electronic Equipment .......... 51 Battery Disposal ................52 Chapter 7: Regulatory Information............. 53 Chapter 8: Warranty Information ..............58 ® User Manual: Elo Tablet SW602113 Rev C, Page 3 of 59...

  • Page 4: Read This First

    Read this first Before using the tablet, read the important safety and handling information (this section), Safety & Maintenance (Chapter 6), Regulatory Notice (Chapter 7), and the Warranty Information (Chapter 8) chapters in this user manual. This section provides guidance on the safe handling and use of your tablet. Please read to understand all of the details.
  • Page 5 damaged battery may pose a risk of personal injury. Damages include dents or punctures to battery due to impact or shock, exposure to flame, and/or other deformations. If the battery is damaged, electrolyte may leak from the cells and/or fire may result which may cause personal injury.
  • Page 6 Take care when using your tablet in a motor vehicle or on a bicycle: Always prioritize your safety and the safety of others. Follow the law. Local laws and regulations might govern how you can use mobile electronic devices, such as your tablet, while you drive a motor vehicle or ride a bicycle.
  • Page 7 hot section of the tablet for any extended time. When removing the tablet from its docking station, please take caution before holding the tablet by the hand strap as the tablet may be hot. Radio Frequency (RF) Energy Exposure When the transmitter and receiver on your device are powered on, they transmit and receive Radio Frequency (RF) energy.

  • Page 8: Chapter 1: Product Overview

    Chapter 1: Product Overview This chapter provides an overview of the tablet, including the locations of the connectors and controls, tablet features, accessories, specifications, and operating environment. Product Description Your new tablet combines Elo Touch Solutions reliable performance with the latest developments in touchscreen technology and display design.

  • Page 9: Tablet Layout

    Tablet Layout Figure 1. Tablet front and side view Figure 2. Tablet back view ® User Manual: Elo Tablet SW602113 Rev C, Page 9 of 59...
  • Page 10 1 Power button 14 Battery indicator LED 2 Smart Card Reader (SCR) 15 Dock pin ports (bottom) Near Field Communication (NFC) 3 USB port reader 4 Audio port (green) 17 Ambient light sensor 5 Power port (yellow) 18 Tablet stylus string holes 6 Magnetic Stripe Reader (MSR) 19 Tablet stylus holder port cover 7 Front-facing camera...

  • Page 11: Magnetic Stripe Reader

    Plug the DC cable of the AC/DC power adapter kit into the power port to power and charge the tablet. Do not plug the DC power cable into the audio port. The yellow power port is distinguishable from the green audio port. 6.

  • Page 12: Ambient Light Sensor

    Display solid green light when the battery is fully charged Flash amber light when the battery is charging. 15. Dock pin ports (bottom) When mounting the tablet onto the docking station, align the docking station docking pins with the tablet docking pins to ensure proper mounting. For more information on how to mount the tablet onto the docking station, refer to Chapter 3.

  • Page 13: Tablet Docking Station (Optional Accessory) Layout

    Loosen the battery thumb screw to remove the battery from the tablet. Tighten the battery thumb screw to secure a battery onto the tablet. 24. Speaker (built-in) The integrated speaker provides audio output for video and music playback. 25. Battery The tablet battery is a Lithium-ion battery with a rating of 41.81 Wh.

  • Page 14: Power Button

    Figure 4. Tablet docking station rear view 1 Power button 10 Dock battery compartment 2 Wireless indicator LED 11 Dock cable cover 3 Ethernet indicator LED 12 Dock cable cover lock* 4 Dock alignment pins (bottom) 13 Dock cable cover release buttons 5 Battery Screw 14 VGA port 6 Dock alignment pins (top)
  • Page 15 3. Ethernet indicator LED Flashes green when the mounted tablet is connected to a network via an Ethernet cable. 4. Dock alignment pins (bottom) These pins support tablet mounting onto the docking station. Align and slide these pins into the docking pin ports located on the tablet to mount the tablet to the docking station.

  • Page 16: Accessories (Optional)

    docking station. 12. Dock cable cover lock When the dock cable cover is properly installed to the docking station, turn this accordingly to lock/unlock the cable cover onto the docking station. Note: You cannot install the cable cover onto the docking station when it’s in the ‘locked’ position. For more information on how to install/uninstall the cable cover to the docking station, refer to Chapter 3.

  • Page 17: Features

    the Elo Tablet docking station. • Replacement Power Supply (E452058): Replacement AC/DC power adapter kit for powering and charging the tablet. • Stylus (E761200): Elo Tablet stylus with holder. • Docking Station (E518363): Elo Tablet docking station with battery charging location, Ethernet port, 3 USB ports, and VGA connector.
  • Page 18 • 2 GB DDR3 – 1066 MHz (not expandable beyond 2GB) Storage • 32 GB mSATA SSD Bios • Phoenix Chipset • Intel NM10 Display • Screen Size : 257 mm (10.1 inches) • Active Display Area: 222 mm x 125 mm •...

  • Page 19: Specifications

    Other features • Built-in speaker • Built-in microphone Languages • English (default) • French • German • Italian • Spanish • Simplified Chinese • Traditional Chinese Specifications Maximum Dimensions (W x H x D) • Tablet : 11.52‘’ x 0.79’’ x 8.17’’ •...

  • Page 20: Chapter 2: Getting Started

    If possible, place your tablet in a dry, well-ventilated area without direct exposure to sunshine. Do not use or store your tablet in dusty, dirty areas, or extreme hot or cold areas. Chapter 2: Getting Started Unpacking the Tablet To unpack the tablet: 1.
  • Page 21 cover that came with the AC/DC Power adapter kit.  Select the appropriate charger plug adapter for your region and slide it into the AC/DC Power adapter head until you hear a click. Figure 6. The charger plug adapter (A) is detachable from the AC/DC Power adapter head by pushing the release button (B) and sliding out the charger plug adapter.

  • Page 22: Installing The Hand Strap Onto Your Tablet

    Installing the Hand Strap onto your Tablet The hand strap is designed for easy user installation/uninstallation to/from the tablet. As shown in Figure 7, the hand strap can be installed onto the tablet in two different orientations for right hand use or for left hand use. If you plan to hold the tablet with your left hand, use the hand strap screw ports on the top left and bottom right (as you face the back of the tablet) on the back of the tablet.

  • Page 23: Using The Multi-Touch Screen

    Using the Multi-touch Screen This section provides instructions on how to use the multi-touch screen. Some of the touch features listed below may not always work, as it depends on whether the gesture or action is supported by the application software you have loaded on your tablet. Touch Tap gently on the screen with your fingertip to select an item, open a menu, or type text using the onscreen keyboard.

  • Page 24: Using The Onscreen Keyboard

    Using the Onscreen Keyboard Typing text, numbers, symbols, and other characters When you need to type text, touch the text field to bring up the onscreen keyboard and then touch keys on the keyboard to type. Using the Elo Tablet Stylus To use the Elo tablet stylus, hold the stylus and gently touch the screen with the tip to accomplish actions such as touch, touch and hold, drag, and slide.

  • Page 25: Screen Lock Mode

    Figure 8. To install the stylus holder onto the tablet: Step 1 - Loosen and remove the screw (A) and remove the stylus holder port cover (B). Step 2 - Insert stylus holder (C) to the port and fasten it by tightening the screw (A) back to the tablet. Step 3 - Store the stylus (D) in the stylus holder when not in use.

  • Page 26: Smart Card Reader (Scr)

    Magnetic Swipe Reader (MSR) A magnetic stripe card is a type of card capable of storing data on a band of magnetic material on the card. The magnetic stripe, sometimes called swipe card or magstripe, is read by swiping past a magnetic reading head. The tablet is capable of reading three tracks - these are known as tracks 1, 2, and 3.

  • Page 27: Using Elo Tablet Diagnostic Suite

    Using Elo Tablet Diagnostic Suite The Elo Tablet Diagnostic Suite is a tool that provides Systems information and allows users to test or control the functionality of different Tablet hardware and in-built peripherals. By default, the Elo Tablet Diagnostic Suite is factory-installed onto your tablet. When operating in Windows, the Elo Tablet Diagnostic Suite may be accessed via the Control Panel: Control Panel\All Control Panel Items\EloDiagSuite, Main Dashboard:...
  • Page 28 Application – Front Camera: Use this application to test the functionality of the front camera. Figure 9b. Front Camera application of Elo Tablet Diagnostic Suite 1. Main display that shows what the front camera sees. 2. When a picture is taken via this application, the picture will be displayed on this window. 3.
  • Page 29 Application – Rear Camera: Use this application to test the functionality of the rear camera. Figure 9c. Rear Camera application of Elo Tablet Diagnostic Suite 1. Main display that shows what the rear camera sees. 2. When a picture is taken via this application, the picture will be displayed on this window. 3.
  • Page 30 Application – Systems Info: This application provides a summary of the Systems information of the Tablet. Figure 9d. Systems Info application of Elo Tablet Diagnostic Suite 1. Touch or click “< Dashboard” to go back to the main Dashboard. ® User Manual: Elo Tablet SW602113 Rev C, Page 30 of 59...
  • Page 31 Application – LEDs: Use this application to test that all the LEDs (light emitting diodes) on the tablet and dock (when applicable) are functioning properly. Figure 9e. LEDs application of Elo Tablet Diagnostic Suite 1. Touching or clicking the “All On” button will turn on all LEDs on Tablet and docking station (when the tablet is properly docked).
  • Page 32 Application – MSR: Use this application to test the tablet magnetic swipe reader. When a valid magnetic stripe is swiped, this application will display what the tablet MSR reads off of the magnetic stripe. Figure 9f. MSR application of Elo Tablet Diagnostic Suite 1.
  • Page 33 Application – Dock Status: This application displays the docking status of the tablet, whether it is docked or undocked. Figure 9g. Dock Status application of Elo Tablet Diagnostic Suite 1. Touch or click “< Dashboard” to go back to the main Dashboard. ®...
  • Page 34 Application – NFC: Use this application to test the tablet Near Field Communication (NFC) reader. When NFC Reader is enabled, this application will display the Answer to Reset (ATR) information of the NFC-enabled device or tag that is tapped near the tablet NFC reader. Figure 9h.
  • Page 35 Application – Accelerometer: This application displays the readings of the tablet accelerometer. The accelerometer reads proper acceleration of the tablet in units of G. (G = 9.81 m/s Figure 9i. Accelerometer application of Elo Tablet Diagnostic Suite 1. Touch or click “Accel Start” to display tablet accelerometer readings. Touch or click “Accel Stop”...
  • Page 36 Application – Smart Card: Use this application to test the tablet Smart Card Reader (SCR). When a smart card is inserted into the smart card reader, this application will display what the SCR reads off of the smart card. Figure 9j. Smart Card application of Elo Tablet Diagnostic Suite 1.
  • Page 37 Application – Ambient Light Sensor: Use this application to read the readings of the tablet built-in ambient light sensor. Figure 9k. Ambient Light Sensor application of Elo Tablet Diagnostic Suite 1. Touch or click the “Start” button to capture the illuminance reading of the ambient light sensor (amount of light that reaches the light sensor), given in units of lux.
  • Page 38 Application – Temperature Sensor This application will display the temperature readings of the different system temperature sensors. Figure 9l. Temperature application of Elo Tablet Diagnostic Suite 1. Use this field to set the interval time (in milliseconds) between consecutive readings by the temperature sensor.

  • Page 39: Chapter 3: Docking Station

    Chapter 3: Docking Station General Mounting Information The optional Elo Tablet docking station is available for purchase (P/N E518363). The docking station provides additional connectors and interfaces to support peripherals such as keyboards, cash drawers, printers, etc. The Elo Tablet and docking station is also designed to allow the tablet and/or a spare battery to charge via the dock.
  • Page 40 Figure 10. Mounting the tablet onto the docking station. (A) Align top dock alignment pins with top dock pin ports. (B) Align bottom dock alignment pins with bottom dock pin ports ® User Manual: Elo Tablet SW602113 Rev C, Page 40 of 59...

  • Page 41: Connecting Docked Tablet To External Peripherals

    Connecting Docked Tablet to External Peripherals When the tablet is properly placed into the docking station, the tablet connects and can utilize the connections and interfaces available on the docking station. To access these connections and interfaces: 1. Remove the dock cable cover by pressing the dock cable cover release buttons while the dock cable cover lock is in the ‘unlocked’...

  • Page 42: Chapter 4: Operation

    Chapter 4: Operation Power To turn the tablet on and off, press the tablet power button once. When the tablet is installed onto the docking station, then the tablet can also be turned on and off using the power button on the docking station.
  • Page 43 Figure 12a. To put the tablet to sleep, touch “Sleep” By default, power management settings were configured on the tablet. The tablet display was set to enter sleep mode after 15 minutes of inactivity, for energy saving purposes. To manually activate/configure power management on the tablet that runs on Windows 7: Touch / select “Power Options”...
  • Page 44 Figure 12c. “Change plan setting” option on the Power Options window In the Edit Plan Setting window, the time of inactivity before the display will dim or turn off, and before the tablet will go to sleep (both when the tablet is plugged into a power source or when its running on battery), can be set.
  • Page 45 Addendum: The US EPA recommends setting computers to enter sleep mode after 15 to 60 minutes of inactivity. To save even more energy, set the display to enter sleep mode after 5 to 20 minutes of inactivity. The lower the inactivity time prior to going into sleep mode, the more energy you will save.
  • Page 46 will open the Create Task window. Figure 12f. Touch or select “Create Task” to create a new task In the General tab in the Create Task Window, name the task (e.g. Wake From Sleep), and select whether to allow the task to run only when a user is logged on. Set the task to “Run with highest privileges”.
  • Page 47 Figure 12h. Set up schedule for task via the New Trigger Window Go to the Conditions tab in the Create Task Window and enable the “Wake the computer to run this task” option. Figure 12i. Enable the “Wake the computer to run this task” option in the Create Task Window You must then specify at least one action for the task (e.g.

  • Page 48: Charging Battery

    management support. Touch / select “Properties”. This will open the Wireless Network Connection Properties window. Touch / select “Configure”. On the Power Management tab, check / uncheck the “Allow the computer to turn off this device to save power” check box to enable / disable power management on the network adapter.

  • Page 49: Chapter 5: Technical Support

    Chapter 5: Technical Support If you are experiencing trouble with your tablet, refer to the following suggestions. If the problem persists, please contact your local dealer or contact Elo Touch Solutions Customer Service. Solutions to Common Problems Problem Suggested Troubleshooting Check that the AC/DC power adapter kit is The Tablet does not respond when properly connected or that the battery is charged.

  • Page 50: Chapter 6: Safety & Maintenance

    Chapter 6: Safety & Maintenance Safety To avoid risk of electric shock, follow all safety notices and do not disassemble the Elo Tablet. The Elo Tablet is not user-serviceable. Do not block or insert anything into any of the ventilation slots. The Elo Tablet and docking station is equipped with an AC/DC power adapter kit.

  • Page 51: Tablet Care And Handling

    Tablet Care and Handling The following tips will help maintain optimal performance of your Elo Tablet:  Disconnect the power cable before cleaning.  To clean the tablet (except touchscreen), use a soft cotton or microfiber cloth lightly dampened with a mild detergent. ...

  • Page 52: Battery Disposal

    Battery Disposal The tablet battery is a rechargeable Lithium-ion battery. Discard battery at the end of its useful life according to local laws and regulations. ® User Manual: Elo Tablet SW602113 Rev C, Page 52 of 59...

  • Page 53: Chapter 7: Regulatory Information

    Chapter 7: Regulatory Information I. Electrical Safety Information Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed.
  • Page 54 compliance to this equipment would void the user’s authority to operate this device. Canada Compliance Statement: This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. This device complies with Industry Canada license-exempt RSS standard(s).
  • Page 55 approved by the party responsible for compliance could void the user’s authority to operate the equipment. 2. If this equipment appears to cause interference with radio or television reception, or any other device: a. Verify an emission source by turning the equipment off and on. If you determine that this equipment is causing the interference, try to correct the interference by using one or more of the following measures: I.
  • Page 56 During use, the actual SAR values for your device are usually well below this value. This is because, for purposes of system efficiency and to minimize interference on the network, the operating power of your mobile device is automatically decreased when full power is not needed for the wireless connection.
  • Page 57 V. Agency Certifications The following certifications and marks have been issued or declared for the tablet and the docking station: Europe Union CE United States FCC Canada IC United States and Canada UL ® Energy Star The following certifications and marks have been issued or declared for tablet battery: United States and Canada UL European Union CE mark UN Manual of tests and criteria, Part III, subsection 38.3 (Lithium ion battery transportation...

  • Page 58: Chapter 8: Warranty Information

    Chapter 8: Warranty Information For warranty information, go to http://www.elotouch.com/Support/warranty.asp ® User Manual: Elo Tablet SW602113 Rev C, Page 58 of 59...

  • Page 59: User Manual: Elo Sw602113 Rev C

    Elo Touch Solutions, Inc. Elo, the Elo logo, Elo Touch, Elo Touch Solutions, Elo TouchSystems, AccuTouch, CarrollTouch, IntelliTouch and iTouch are trademarks of Elo Touch Solutions, Inc. and its affiliates.

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