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WARRANTY SERVICES
Questions, Assistance, and Services
Your local hobby store and/or place of purchase cannot provide
warranty support or service. Once assembly, setup or use of the
Product has been started, you must contact your local distributor
or Horizon directly. This will enable Horizon to better answer your
questions and service you in the event that you may need any
assistance. For questions or assistance, please visit our website
at www.horizonhobby.com, submit a Product Support Inquiry, or
call the toll free telephone number referenced in the Warranty
and Service Contact Information section to speak with a Product
Support representative.
Inspection or Services
If this Product needs to be inspected or serviced and is compli-
ant in the country you live and use the Product in, please use
the Horizon Online Service Request submission process found
on our website or call Horizon to obtain a Return Merchandise
Authorization (RMA) number. Pack the Product securely using a
shipping carton. Please note that original boxes may be included,
but are not designed to withstand the rigors of shipping without
additional protection. Ship via a carrier that provides tracking
and insurance for lost or damaged parcels, as Horizon is not
responsible for merchandise until it arrives and is accepted at
our facility. An Online Service Request is available at http://www.
horizonhobby.com/content/_service-center_render-service-
center. If you do not have internet access, please contact Horizon
Product Support to obtain a RMA number along with instructions
for submitting your product for service. When calling Horizon,
you will be asked to provide your complete name, street address,
email address and phone number where you can be reached dur-
ing business hours. When sending product into Horizon, please
include your RMA number, a list of the included items, and a brief
summary of the problem. A copy of your original sales receipt
must be included for warranty consideration. Be sure your name,
address, and RMA number are clearly written on the outside of
the shipping carton.
Warranty and Service Contact Information
Country of
Horizon Hobby
Purchase
Horizon Service Center
(Repairs and Repair Requests)
Horizon Product Support
United States
(Product Technical Assistance)
of America
Sales
Horizon Technischer Service
European
Union
Sales: Horizon Hobby GmbH
FCC Information
Contains FCC ID: BRWWACO1T
This equipment complies with FCC and IC radiation exposure limits set forth for an uncontrolled environment. This equipment
should be installed and operated with minimum distance 20cm between the radiator and/or antenna and your body (excluding
fingers, hands, wrists, ankles and feet). This transmitter must not be co-located or operating in conjunction with any other
antenna or transmitter.
EN
NOTICE: Do not ship Li-Po batteries to Horizon. If you have
any issue with a Li-Po battery, please contact the appropriate
Horizon Product Support office.
Warranty Requirements
For Warranty consideration, you must include your original
sales receipt verifying the proof-of-purchase date. Provided
warranty conditions have been met, your Product will be serviced
or replaced free of charge. Service or replacement decisions are
at the sole discretion of Horizon.
Non-Warranty Service
Should your service not be covered by warranty, service
will be completed and payment will be required without
notification or estimate of the expense unless the expense
exceeds 50% of the retail purchase cost. By submitting
the item for service you are agreeing to payment of the service
without notification. Service estimates are available upon request.
You must include this request with your item submitted for ser-
vice. Non-warranty service estimates will be billed a minimum of
½ hour of labor. In addition you will be billed for return freight.
Horizon accepts money orders and cashier's checks, as well as
Visa, MasterCard, American Express, and Discover cards. By
submitting any item to Horizon for service, you are agreeing to
Horizon's Terms and Conditions found on our website http://www.
horizonhobby.com/content/_service-center_render-service-center.
ATTENTION: Horizon service is limited to Product compliant in
the country of use and ownership. If received, a non-compliant
Product will not be serviced. Further, the sender will be respon-
sible for arranging return shipment of the un-serviced Product,
through a carrier of the sender's choice and at the sender's
expense. Horizon will hold non-compliant Product for a period
of 60 days from notification, after which it will be discarded.
Contact Information
servicecenter.horizonhobby.com/RequestForm/
productsupport@horizonhobby.com
877-504-0233
websales@horizonhobby.com
800-338-4639
service@horizonhobby.eu
+49 (0) 4121 2655 100
18
Address
2904 Research Rd
Champaign, Illinois, 61822 USA
Hanskampring 9
D 22885 Barsbüttel, Germany
10/15
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