Q: Why Are Absences Being Generated For Days Employees Are Not Supposed To Work; Q: I Have Altered The Rules Of A Schedule. Can I Re-Calculate An Employee's Hours Based On The New Rules; Q: Why Are Employees Being Reported As Present On The Onsite Report, When In Fact I Know They Are Not - Computime TIMEVISION PLUS FACESCAN Manual

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IME ISION LUS ACE
Q: Why are absences being generated for days employees are not supposed to
work?
Ensure you have put a tick in the
be checked for, e.g. Saturday & Sunday.
Q: I have altered the rules of a schedule. Can I re-calculate an employee's
hours based on the new rules?
Yes, you can re-calculate employee hours based on new rules – however, TimeVision Plus will
not alter any historical data if the rules within a schedule are altered. You can only re-calculate
one day for one employee at a time.
 From the Edit Data screen, select the appropriate date range.

Select the employee and the day you wish to re-calculate and click 'Re-Calc'.
 From the dropdown list, select the schedule you wish to re-calculate their hours to.
 Click 'OK' and the clocking will appear in bold.
 Click 'Save' to save changes, or
Q: Why are employees being reported as present on the Onsite Report, when
in fact I know they are not?
Chances are that they forgot to clock out on a previous day. TimeVision Plus will not change an
employee's site status without a physical clocking. This is for health and safety reasons – the
software cannot be sure where they are, and it would not be safe to automatically clock them off
because they might be lying injured somewhere in the building in need of assistance.
To remove the employee from the onsite list, they will need to successfully clock on and off
again. If they are not in the building (or they have left the company), you may want to consider
adding a password and using that to clock them in and out with.
If you have a query that isn't covered above, please send an email to
techsupport@computimeuk.com including your company's details
and we will endeavour to respond as soon as possible.
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'Day Off' box for each day that you do not wish absences to
'Cancel' to revert them.
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