Panasonic WX-CC411BP Operating Instructions Manual
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Operating Instructions
<Installation Guide>
Installation Instructions provided
Center Module
WX-CC411BP
Model No.
WX-CC412BP
Before attempting to connect or operate this product,
please read these instructions carefully and save this manual for future use.
No model number suffix is shown in this Operating Instructions.
PUQX1028ZA
WX-CC411BP_PUQX1028ZAV1_IG.indb
1
2022/03/07
11:26:28
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Table of Contents
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Summary of Contents for Panasonic WX-CC411BP
- Page 1 Operating Instructions <Installation Guide> Installation Instructions provided Center Module WX-CC411BP Model No. WX-CC412BP Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use. No model number suffix is shown in this Operating Instructions.
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Page 2: Safety Precautions
ENGLISH VERSION Safety precautions FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. - Page 3 Responsible Party: contained in the operating instructions unless you are Panasonic Corporation of North America qualified to do so. Two Riverfront Plaza, Newark, NJ 07102-5490 p p Shielded (STP) LAN cables must be used with this unit Support Contact: 1-800-491-9986 to ensure compliance with EMC standards.
- Page 4 Safety precautions For Canada ICES-003 CAN ICES-003(A)/NMB-003(A) For Canada RSS-Gen p p This device contains licence-exempt transmitter(s)/ receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions: 1. This device may not cause interference. 2.
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Page 5: Table Of Contents
Contents Safety precautions .............2 Screen operations ............33 Basic screen operations ..........33 Before use ................6 Entering the settings ............33 Preface ................6 Inputting characters ............34 Features ................6 Inputting the date and time ..........34 System diagram ...............6 Adjusting the volume level..........34 Operation .................7 Concerning the extension in coverage area .....8 Operating procedures ............35 Concerning the audio frequency characteristics ....10... -
Page 6: Before Use
The WX-CC411BP and WX-CC412BP are Center Modules for the wireless intercom systems that are used in drive-thru outlets. w Features p p The WX-CC411BP is designed for single lane operation of drive-thru outlets; the WX-CC412BP is designed for dual lane and tandem lane operation. -
Page 7: Operation
This system supports the following operations that are suited to drive-thru customers. Single lane Operations in an environment in which only one order post is installed are referred to as “single lane” operations. These lane operations are supported by the WX-CC411BP. Hello ORDER POST... -
Page 8: Concerning The Extension In Coverage Area
- When two Wireless Repeaters are registered in lane A, cannot be registered in lane B. - When two Wireless Repeaters are registered in lane B, cannot be registered in lane A. With just the Center Module Coverage area WX-CC411BP/WX-CC412BP Within range Out of range WX-CC411BP_PUQX1028ZAV1_IG.indb... - Page 9 1 Wireless Repeater registered in lane A (lane B) Coverage area WX-CC411BP/WX-CC412BP WX-CR480 STATUS ID REG Within range 2 Wireless Repeaters registered in lane A (lane B) Coverage area WX-CC411BP/WX-CC412BP WX-CR480 STATUS ID REG Within range WX-CR480 STATUS ID REG...
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Page 10: Concerning The Audio Frequency Characteristics
® ® Important p p Download the “Operating Instructions <Setup Instructions/Browser Guide>” from the home page given below. https://na.panasonic.com/us/food-service-systems/clearconnecttm-restaurant-technology/ w Standard accessories Power cord ..............1 pc. Clamp (for securing the power cord to the wall) .... 1 pc. Wall mounting bracket ........... 1 pc. -
Page 11: Abbreviations
PURPOSE, OR NON-INFRINGEMENT OF THE THIRD PARTY’S RIGHT. w Disclaimer of warranty IN NO EVENT SHALL Panasonic Connect Co., Ltd. BE LIABLE TO ANY PARTY OR ANY PERSON, EXCEPT FOR REPLACEMENT OR REASONABLE MAINTENANCE OF THE PRODUCT, FOR THE CASES, INCLUDING BUT NOT LIMITED... -
Page 12: Precautions
Precautions w Operating precautions p p Do not attempt to install this unit or proceed with any connections during a thunderstorm. Otherwise, it may cause fire or electric shock. p p This unit is for indoor use only. p p Stop operation immediately if the unit emits smoke, It cannot be used outdoors. - Page 13 Use of the recommended SDHC and SD cards is recommended. Recommended SDHC and SD cards Manufactured by Panasonic (sold separately) SDHC cards: 4 GB, 8 GB, 16 GB, 32 GB SD cards: 2 GB (Excluding miniSD cards and microSD cards)
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Page 14: Installation Precautions
AC inlet socket of a power supply control unit. Panasonic assumes no responsibility for injuries or Be sure to connect the power cord via any of the following... -
Page 15: Major Operating Controls And Their Functions
Major operating controls and their functions w Front panel 1 LCD display This is a 7-Type color LCD display. It indicates this unit’s operational status and details of its operations and settings. 2 Touch panel This is a 7.8-Type touch panel. It is used to operate this unit. 3 Terminal cover This is where the “Euroblock”... -
Page 16: Terminal Block
Major operating controls and their functions w Terminal block LANE A LANE B VIDEO OUT 10BASE-T ３ ４ 100BASE-TX DEVICE ALERT RS-232C １ ... -
Page 17: Side Panel
Lane B vehicle detector input [VDET] w Side panel This is connected to the vehicle detector installed in lane B. Or it is connected to the external button for calling store personnel from customers at the order post (VDET 1 only). -
Page 18: Screen
Major operating controls and their functions w Screen The following four buttons, which are separate from the LCD display buttons, are permanently displayed on the touch panel. Setting Information button Camera display button This button is used to display the settings and statuses. This button is used to display the images of the Network (Refer to p.20 “Setting Information screen”.) Cameras that have been registered. -
Page 19: Description Of Screens
Description of screens 6 Talk display (lane B) w Basic screen While the store personnel are talking to the customer in The basic screen that appears on the LCD display is lane B, this is displayed in green. described below. 7 Paging display (lane B) While the store personnel at lane B are talking to one another, this is displayed in green. -
Page 20: Setting Information Screen
This unit’s settings and statuses can be confirmed on this screen. 2 Lane mode display [Single/Dual/Tandem] Lane mode that has been set is displayed. WX-CC411BP: [Single] is displayed. WX-CC412BP: [Dual] is displayed when the tandem lane setting is OFF, and [Tandem] is displayed when it is ON. - Page 21 8 Lane A order post microphone volume display Lane A V/Det Override ON/OFF display [V/Det Override ON/OFF] [Outside] The volume level of the lane A order post microphone is The status of the lane A V/Det Override is displayed. displayed.
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Page 22: Password Settings Screen
Description of screens Help Contact screen w Password settings screen The Help Contact screen appears when the [Help Contact] Set the password after starting the Center Module for the button on the LCD display is touched. first time. The password setting screen appears when (setting button) on the touch panel is touched. -
Page 23: Camera Monitoring Screen
w Camera monitoring screen w Quick Operation screen The camera monitoring screen appears on the LCD display The Quick Operation screen appears on the LCD display when (camera display button) on the touch panel is when (Quick Operation button) on the touch panel is touched. -
Page 24: Related Devices
Related devices Devices related to the wireless intercom system are listed below. u C enter Module u Belt Pack u H eadset WX-CC411BP/WX-CC412BP WX-CT420 WX-CH427 All-In-One Headset WX-CH455 WX-CH457P WX-CH450 u W ireless Repeater u M icrophone u S peaker Microphone... -
Page 25: Installation Procedures
Installation procedures w Deciding on where to install the Center Module Select a wall on which to mount this unit, drill a hole in it to pass the wires through, and decide where the four screws are to be positioned, as shown below. Unit: mm {inches} 190 {7-31/64} 5 {13/64}... - Page 26 Installation procedures Mount this unit onto the four hooks of the wall mounting bracket. Look at the confirmation window (which is marked “CHECK”), and confirm that this unit fits properly into place. LANE A LANE B VIDEO OUT 10BASE-T ３ ４...
- Page 27 Use the accessory clamp to secure the power cord to the wall and attach the clamp using a screw (4.1 mm × 25 mm {5/32 inches × 63/64 inches}). [Minimum pull-out strength: 780 N {80 kgf}] Screw (locally procured) 150 mm to 200 mm {5-15/16 inches to 7-7/8 inches} WX-CC411BP_PUQX1028ZAV1_IG.indb 2022/03/07...
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Page 28: Connections
Connections w Opening the connector cover Press on the area indicated by 1 and slide the connector cover down, and pull the bottom part of the cover toward you as indicated by 2 . w Securing the power cord Insert the accessory power cord clamp into this unit. -
Page 29: Wiring The Euroblock Connector
Before proceeding any further, push down the position of the power cord clamp inserted into this unit, as shown in the figure below. Insert the power cord plug into the power socket of this unit, adjust the position of the power cord clamp, and secure the power cord. w Wiring the Euroblock connector A detachable Euroblock connector is provided for this unit’s connectors. - Page 30 Connections Connect the wires to the Euroblock connector. Using a slot-head screwdriver, loosen the Euroblock connector screws in turn, peel off the insulating material around each of the wires, twist the conductors firmly, insert the ends of the conductors into the Euroblock connector, and tighten the Euroblock connector screws.
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Page 31: Attaching The Connector Cover
Install the Euroblock connector, to which the wires have been connected, in this unit. Note p p Insert the Euroblock connector firmly into this unit. w Attaching the connector cover Slide the connector cover from below, and attach it to this unit. ... -
Page 32: Examples Of Connections
Connections w Examples of connections Lane A VIDEO OUT 10BASE-T ３ ４ 100BASE-TX DEVICE ALERT RS-232C External Order post device Expanded Sensors vehicle Refrigerator Kitchen monitor detector Kitchen Cash register, Microphone microphone etc. Vehicle detector Speaker Kitchen speaker (8 Ω) (8 Ω) Drive-thru lane A Network Cameras... -
Page 33: Screen Operations
Screen operations w Basic screen operations Note p p The LCD display is easily scratched, so always This section describes basic screen operations. perform the operations involving this display using For details on how to operate the unit and select its settings, one finger. -
Page 34: Inputting Characters
Screen operations w Inputting characters w Inputting the date and time Use the keys on the keyboard to input the characters when Input the date and time by using the [+] and [-] buttons. a password or an address is to be input. 1 Input character display area The characters that have been input are displayed. -
Page 35: Operating Procedures
Operating procedures w Basic operations w ID Registration TALK: Talking with the customers p p To talk or page using an All-In-One Headset or Belt Pack, its ID must be registered. This function enables two-way conversations between the p p For ID registration, set the Center Module to ID store personnel who are wearing All-In-One Headsets or registration mode, and proceed with the registration by Belt Packs and the customer at the order post. - Page 36 Operating procedures Touch [Headsets] button, and then the [ID <For WX-CH450 and WX-CT420> Press the [POWER] button while holding down Registration] button. the [T1] button and [T2] button. p p The ID registration screen appears. <For WX-CH455 and WX-CH457P> Rotate the microphone boom while holding down the [T] button and [P] button to turn on the power.
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Page 37: Concerning Wireless Repeater Id Registration
Important w Concerning Wireless Repeater p p When registering the IDs of a multiple number of All- ID registration In-One Headsets or Belt Packs, register the ID of each unit in sequence. If an attempt is made to register the p p ID registration of the Wireless Repeater is required when IDs of multiple units at the same time, the IDs may not extending the coverage area. - Page 38 Operating procedures On the Settings screen, touch the [Wireless Press and hold the Wireless Repeater [ID REG] button for 3 or more seconds. Repeater] button, ([Lane A/B] button,)* and then the [ID Registration] button. p p The Wireless Repeater starts in ID registration mode and the [STATUS] indicator blinks orange.
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Page 39: Convenient Functions (Other Functions)
Center Module. The All-In-One Headset or Belt Pack in manager mode has L When WX-CC411BP is used, 2 can be registered in a higher priority than the other All-In-One Headsets or Belt 1 lane. - Page 40 Operating procedures Speed Team To release Speed Team operation, touch the [OFF] button for [Speed Team] on the screen in “Speed Team operation” refers to a mode of operation in step 2. which, at busy times when there are more vehicles than the p p In the All-In-One Headsets or Belt Packs, the lanes can accommodate, normal operation is suspended, “SPEED TEAM OFF”...
- Page 41 Cross Beep (WX-CC412BP only) Cross PAGE (WX-CC412BP only) “Cross Beep” is a function that enables a beep tone to be “Cross PAGE” is a function that enables talking (PAGE) between all store personnel in both lane A and lane B. heard from the All-In-One Headsets or Belt Packs when a customer approaches the order post of the other lane.
- Page 42 Operating procedures V/Det Override Talk/page release “V/Det Override” is a function that sets the vehicle detectors The talk (or page) status of an All-In-One Headset or Belt Pack is forcibly released. virtually to ON and keeps both the order post microphone and speaker in the ON setting.
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Page 43: Troubleshooting
Troubleshooting Check the following before requesting repair. Consult your sales shop if these measures do not resolve a problem, if symptoms not listed here occur, or if you have a question related to engineering. Symptom Cause/solution Reference pages No communication between p p Is the power cord connected securely to the AC input terminal the order post, Belt Packs of this unit and to the power outlet? - Page 44 Troubleshooting Symptom Cause/solution Reference pages p p Have the cameras been registered in the Center Module? Operating No communication with the No communication with the cameras is possible if the cameras Instructions cameras is possible. have not been registered. Register the cameras that are to be <Browser Guide>...
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Page 45: Specifications
Universal Type with an 3 pins AC Inlet POWER 17 W (WX-CC412BP) Power consumption 12 W (WX-CC411BP) Operating temperature range 0 °C to +40 °C {32 °F to 104 °F} Operating humidity range 20 % to 90 % (no condensation) 375 mm (W) ×... - Page 46 +6 dBV Technology Unbalanced, Mono Connector Euroblock connector LINE OUT Rated output –14 dBV Maximum output +6 dBV Device Interface 1 (WX-CC411BP) Number of channels 2 (WX-CC412BP) Technology Photo-coupler AUX MIC CNT, COM (INPUT) Open voltage Short current 2 mA Connector...
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Page 47: Licenses
Licenses This unit contains thttpd, NetBSD, OpenSSL Project, Arcfour and MD5 message-digest algorithm software licensed by third parties, and use of this software has been granted under the conditions stated below. LICENSE ISSUES This product uses some parts of thttpd, NetBSD, OpenSSL Project, Arcfour, MD5 message-digest algorithm. The use of parts described above are licensed under the conditions below. - Page 48 Licenses < isys_pl_stdio.c > Copyright (c) 1990 The Regents of the University of California. All rights reserved. This code is derived from software contributed to Berkeley by Chris Torek. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1.
- Page 49 THIS SOFTWARE IS PROVIDED BY THE REGENTS AND CONTRIBUTORS ''AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE REGENTS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;...
- Page 50 Licenses «OpenSSL» This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/). < md32_common.h> Copyright (c) 1999-2002 The OpenSSL Project. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1.