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Release Notes
Polycom® RPX™ HD 400 and 200 Series
Version 2.7.1
Polycom announces the general availability release of its Polycom RealPresence Experience™ (RPX)
HD, version 2.7.1. This document provides the latest information about this release.
Topics
Introducing the Polycom RPX HD 2.7.1 Release .................................................................................... 2
What's New in RPX HD Version 2.7.1?..................................................................................................... 2
Software and Firmware Used in Version 2.7.1 ......................................................................................... 2
Upgrading the Software to Version 2.7.1 .................................................................................................. 3
Configuring the Content Monitors in Your RPX Suite ............................................................................. 4
Issues Fixed in This Release ...................................................................................................................... 6
Known Issues and Limitations .................................................................................................................... 7
For Users ................................................................................................................................................ 7
For Administrators ................................................................................................................................. 9
Where to Get the Latest Product Information ......................................................................................... 10
Copyright Information
© 2011 Polycom, Inc. All rights reserved.
3725-25796-012/B (January 2011)
Polycom, Inc.
4750 Willow Road
Pleasanton, CA 94588-2708
USA
Trademark Information
POLYCOM®, the Polycom "Triangles" logo and the names and marks associated with Polycom's products are trademarks and/or service
marks of Polycom, Inc. and are registered and/or common law marks in the United States and various other countries. All other
trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any form or by any means, for
any purpose other than the recipient's personal use, without the express written permission of Polycom.
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Table of Contents
Related Manuals for Polycom RPX HD 400 Series
Summary of Contents for Polycom RPX HD 400 Series
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Page 1: Table Of Contents
POLYCOM®, the Polycom "Triangles" logo and the names and marks associated with Polycom's products are trademarks and/or service marks of Polycom, Inc. and are registered and/or common law marks in the United States and various other countries. All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any form or by any means, for... -
Page 2: Introducing The Polycom Rpx Hd 2.7.1 Release
Introducing the Polycom RPX HD 2.7.1 Release Polycom is pleased to announce the release of the Polycom RPX HD 400 and 200 Series, version 2.7.1. The Polycom RealPresence Experience High Definition offers unprecedented high-definition video in a cinematic view, extraordinary StereoSurround™ audio, and high resolution content. This truly immersive meeting environment provides the ultimate meeting experience for executives in any organization, linking sites across the globe. -
Page 3: Upgrading The Software To Version 2.7.1
Configure, align, and match the cameras (if you upgraded the projector firmware). The steps above are described in the Polycom RealPresence Experience (RPX) HD 400 Series Installation Guide, Version 2.7.1 or the Polycom RealPresence Experience (RPX) HD 200 Series Installation Guide, Version 2.7.1 as well as the Polycom Immersive Telepresence (ITP) Administrator’s Guide. -
Page 4: Configuring The Content Monitors In Your Rpx Suite
Configuring the Content Monitors in Your RPX Suite 1. On the laptop, start the Polycom Telepresence Tool. 2. The first time you use the Polycom Telepresence Tool with the RPX, the Select Telepresence Model dialog box will appear and you must do the following: a. - Page 5 4. Press the Right Arrow button on the screen to select Image Properties. 5. Click OK. 6. Press the Right Arrow button on the screen to select Scaling. 7. Click OK. 8. Select Full Screen. 9. Click OK. 10. If needed, press the Auto Sync button to make the content fill the screen. 11.
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Page 6: Issues Fixed In This Release
HF5. HDX software version 2.6.1.3 provides a correction for an issue recently observed at the factory in which Polycom HDX systems restarted intermittently while in a call. HDX hotfix version 2.6.1.3- HF5 provides a correction to an intermittent lip sync issue. -
Page 7: Known Issues And Limitations
Known Issues and Limitations For Users The following table lists the known issues relevant to RPX HD end users. Feature Description Audio/Video The RPX will not accept any incoming audio calls when it is already in a video call. Calls To avoid this issue, place outgoing audio calls instead of receiving incoming audio calls when you are already in a video call. - Page 8 Enhanced UI will go blank and the icons at the top of the columns will become grayed- out. When Polycom Conferencing for Microsoft Outlook (PCO) is used to schedule multiple meetings and you select one of the meetings on the Touch Panel, the details for that meeting display on the left side of the Touch Panel screen.
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Page 9: For Administrators
For Administrators The following table lists the known issues relevant to RPX HD administrators. Feature Description Audio/Video When the primary codec answers an incoming video call, any HDX codecs that are not being Calls used will automatically accept any other incoming video calls if the following conditions exist: The RPX 200 Series or RPX 400 Series is in a single endpoint video call with a VSX or HDX video conferencing system (video ad-hoc dialing). -
Page 10: Where To Get The Latest Product Information
Ceiling Microphone Arrays, the proper stereo settings may be lost. If this occurs, launch the Polycom Telepresence Tool, make sure that all the HDX codecs are connected, and then click Configure HDXs to set the microphones to their correct settings.
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