Page 3
Internet address and QR code The information can be accessed at any time by pasting the address https://m.still.de/vdma in a web browser or by scanning the QR code. 45758043484 EN - 11/2021 - 08...
Introduction Forklift data Forklift data We recommend that you record the principal forklift data in the following table so that they are available if required by the sales network or authorised service centre. Type Serial number Date of delivery General information This manual contains "Original Instructions"...
Page 13
Introduction How to Consult the Manual ENVIRONMENT NOTE NOTE This symbol is used to provide additional infor- Failure to observe the instructions highlighted mation. with this symbol may cause environmental damage. 45758043484 EN - 11/2021 - 08...
Introduction Date of edition and latest update of this manual Date of edition and latest up- date of this manual The publication date of these operating in- structions is printed on the cover sheet. The manufacturer makes continuous efforts to improve its industrial trucks, and therefore re- serves the right to implement changes and to accept no claims concerning the information...
You can request to download the spare parts list by copying and pasting the address https:// sparepartlist.still.eu into a web browser or by scanning the QR code shown to the side. On the web page, enter the following pass-...
Declaration that reflects the content of the declaration of conformity Declaration that reflects the content of the declaration of con- formity Declaration STILL GmbH Berzeliusstraße 10 22113 Hamburg Germany We declare that the specified machine conforms to the most recent valid version of the direc-...
Page 17
Introduction Declaration that reflects the content of the declaration of conformity handed over to the new owner if the industrial truck is sold on. 45758043484 EN - 11/2021 - 08...
Introduction Technical service and spare parts Technical service and spare parts For scheduled maintenance and any repairs to the technical characteristics of the forklift over the forklift, contact only the authorised service time. network. Only original spare parts provided by the man- The authorised service network has personnel ufacturer may be used for forklift maintenance trained by the manufacturer, original spare...
Introduction Working conditions Working conditions The truck must not be used outside the climat- The truck has been designed and built for in- ic conditions indicated below: ternal transport. Maximum ambient temperature: +40°C ● Minimum ambient temperature: +5°C ● Altitude up to 2000 m ●...
Introduction Modifications to Forklift Modifications to Forklift No modifications may be made to the forklift, DANGER otherwise the EC certificate and the warranty If the forklift is equipped at the factory or later with will become invalid, with the exception of: devices that emit non-ionising radiation (such as ra- Assembly of the options, only if provided by dio transmitters, RFID players, data terminals,...
Introduction Environmental considerations Environmental considerations Disposal of components and batteries The truck is composed of different materials. If components or batteries need to be replaced and disposed of, they must be: disposed of, ● treated or ● recycled in accordance with regional and ●...
Introduction Environmental considerations Packaging During delivery of the truck, certain parts are packaged to provide protection during trans- port. This packaging must be removed com- pletely prior to initial start-up. ENVIRONMENT NOTE The packaging material must be disposed of properly after delivery of the truck. 45758043484 EN - 11/2021 - 08...
Safety Safety guidelines Safety guidelines General Precautions lations integrate those in the manual "Rules NOTE for approved use of industrial vehicles". Some safety regulations to be followed when using the forklift are listed below. These regu- General Safety Rules Only allow qualified, trained and authorized load is as close as possible to the fork car- ●...
Safety Safety guidelines are met. For this reason, the manufacturer cannot be CAUTION held liable for any damage to the truck (especially to wheels, hubs etc.) caused by use on unsuitable sur- Passing over cracks or damaged parts of the floor faces.
Safety Safety guidelines Safety guidelines relating to operating materials Rules for handling and disposing of op- ENVIRONMENT NOTE erating materials The used oils and relative filters contain sub- stances that are hazardous to the environment ENVIRONMENT NOTE and they must be disposed of according to Improper use and disposal of operating and current regulations.
Page 27
Safety Safety guidelines be carried out as required by law. We advise ENVIRONMENT NOTE you to contact the authorised service network that is equipped for eco-friendly disposal in The batteries contain substances that are haz- accordance with current regulations. ardous to the environment. The replacement and disposal of the life-expired battery must 45758043484 EN - 11/2021 - 08...
Safety Residual risk Residual risk Residual dangers, residual risks Despite careful use and compliance with standards and regulations, the possibility of other risks occurring when using the truck cannot be entirely excluded. The truck and all other system components comply with current safety requirements. Nev- ertheless, even when the truck is used for its proper purpose and all instructions are fol- lowed, some residual risks cannot be exclu-...
Safety Electromagnetic radiation with these regulations either intentionally or due to negligence. Stability The stability of the truck has been tested in accordance with up-to-date technical regula- tions and is guaranteed if the truck is used correctly and in line with the intended purpose. These standards only take into account the static and dynamic tipping forces that can arise during use in accordance with the oper-...
Safety Non-ionised radiation malfunctioning or for any injuries and/or dam- result of modifications made to the original age inflicted on objects and/or persons as a product ex-works. Non-ionised radiation If the truck is equipped at the factory or later of such devices must be verified with the pres- with devices that emit non-ionising radiation ence of operators using medical devices (such (such as radio transmitters, RFID players, da-...
The manufacturers of the radio equipment in- stalled in the industrial truck declare that the radio equipment corresponds to the Radio Equipment Directive 2014/53/EU. The decla- rations of conformity can be viewed at the fol- lowing Internet address: https://www.still.de/eu-declarations.html 45758043484 EN - 11/2021 - 08...
Safety tests Regular safety inspection of the truck Safety inspection based on time and ex- STILL GmbH Hamburg traordinary incidents Regelmäßige Prüfung The operating company must ensure that the (FEM 4.004) truck is checked at least once a year, or fol- nach nationalen Vorschriften lowing noteworthy incidents.
Safety Safety devices Safety devices Location of safety devices Main safety devices on the truck 10-11-12 OM2308 Emergency shutdown handle. Operator anti-crush safety button. Protects Tiller position sensor. The truck will not the operator from potential crushing by brak- move if the tiller is not in the correct usage ing the truck.
Page 34
Safety Safety devices Protective covers fastened with screws. Do Automatic truck braking when the tiller is re- not use the truck without the protective cov- leased by the operator ers. Horn. Used to indicate the presence of the Operator on the platform presence sensor (if truck during travel.
Safety Safety devices Damage, defects and misuse of safety devices The driver must report any damage or other defects to the truck or attachment immediately to the supervisory personnel. Trucks and attachments that are not functional or safe may not be used until they have been properly repaired.
Overview Technical description Technical description General characteristics Different types of lift mast: Telescopic "post": two-section telescopic ● The trucks described in this manual EXV14, post without free lifting and two side cylin- EXV16, EXV20, EXV14 i, EXV16i and ders EXV20i, EXV14-SF, EXV16-SF, EXV20-SF, "NiHo"...
Page 39
Overview Technical description Braking: On-board equipment when the accelerator is released, ● The on-board equipment includes: Select the direction of travel ● a glove compartment for storing adhesive ● controlled by the anti-crush safety button ● tape, gloves,pens etc., electromagnetic safety device, controlled by ●...
Overview Instruments and controls Instruments and controls Start/stop key The key has two positions: 0 = Stop. No voltage to the circuit (Key removal position) I = Start. Circuit powered 45758043484 EN - 11/2021 - 08...
Overview Instruments and controls Display NOTE The messages shown in the following illustra- tions are indicative and may vary depending on the language chosen by the operator via the display. Buttons and indicator lights – By pressing the button (A), you can select ...
Page 43
Overview Instruments and controls – By pressing the button (B), you move back- wards between the entries for each screen or backwards between one screen and the other. – By pressing the button (C), you move for- wards between the items for each screen or forwards between one screen and the oth- –...
Page 44
Overview Instruments and controls – Useful information relating to the load trans- ported on the forks is displayed on the Load screen for the operator. – The optional "Dynamic Load Control" is available in different versions. All informa- tion relating to the optional "Dynamic Load Control"...
Page 45
Overview Instruments and controls – The message is specific to trucks with the fork lifting block option or the DLC 1 - 2 op- tion. The message warns that the maximum height set for the forks has been reached ("height exceeded warning").
Page 46
Overview Instruments and controls – The message is specific to trucks with the DLC 3 option or the second lifting block op- tion. The message warns that the second maximum height level set for the forks has been reached ("second block height excee- ded warning").
Page 47
Overview Instruments and controls – The message indicates that the battery charge level is low. Charge the battery. Livello di carica della batteria basso ERROR OM2303 – If you continue to use the truck without re- charging the battery, the display shows the message to the side.
Page 48
Overview Instruments and controls – The message highlights a problem inside the truck. Switch the truck off and on again. If the message does not disappear, contact the technical service department authorised by the manufacturer. LAC - Problema di comunicazione ERROR OM2301...
Overview Instruments and controls Emergency shutdown handle – Pushing the emergency shutdown handle will lock all of the functions on the truck. 45758043484 EN - 11/2021 - 08...
Page 51
Overview Instruments and controls Fork lifting button (5) Press the button (5) to lift the forks and ● reach the maximum height. Fork movement can be stopped at any time ● by releasing the button (5). The forks will stop in the position attained. The fork lifting button (5) is active only when ●...
Page 52
Overview Instruments and controls NOTE This function is ideal for manoeuvres in con- fined spaces. Initial lift (9 and 10) (optional) (not avail- able for EXP version) The straddle lift function increases the ground clearance, meaning that the truck can be used on uneven ground or slopes.
Overview Tiller Tiller Tiller positions Position the tiller in accordance with the truck functions With the truck stopped, the two following tiller positions are available: Position (1) = working position. ● In this position, the operator can begin trav- el using the throttle.
Page 54
Overview Tiller “Timone sempre attivo” version (option- al — Creep Speed) Position (2) using the "tiller always active" ● function (optional) = slow speed position This function is activated by pressing the slow speed button on the tiller (3) and rotat- ing the traction control throttle (4) or by pressing the slow speed button and the fork lifting button.
Overview Tiller Combi tiller (if present) Instructions for opening the combi tiller CAUTION Perform the operation, preferably before starting the truck and only when the truck is stationary. Carrying out the operation when the truck is moving is prohibited. NOTE The preferred means of use with the combi till- er open is in pedestrian mode (operated "from the ground").
Page 56
Overview Tiller – Use the handle to pull the tiller to open it. – The tiller is open. Instructions for closing the combi tiller CAUTION Perform the operation, preferably before starting the truck and only when the truck is stationary. Carrying out the operation when the truck is moving is prohibited.
Overview Tiller – The clasp closes automatically to lock the tiller. CAUTION Check that the tiller is locked correctly. OptiSpeed tiller (only present on EXV and EXVi versions) The different work zones of the tiller depend- ing on the tilt are explained below: In zone (1), the brake is applied and the ●...
Overview Types of lifting masts Types of lifting masts Your truck may be fitted with one of the follow- ing masts: Simplex ● Telescopic ● NiHo ● Triplex ● Simplex When the "lift" button is pressed, the fork car- riage is raised to the height h3 by the central cylinder via a chain.
Page 59
Overview Types of lifting masts CAUTION In locations with a low ceiling, be aware that the load height may be greater than the mast height. Triplex The function is identical to that of the NiHo mast, but has a greater lift height with the same mast height.
Overview Side protection Side protection Description The side protection has been designed to pro- tect the operator when the truck is used in ride on mode. There are two positions: – Position "A" = side protection closed. Posi- tion used when the operator is using the truck in pedestrian mode (operated from the "ground") with the platform closed.
Page 61
Overview Side protection CAUTION Always lower the side protection bars before re-clos- ing them. Otherwise the side protective guards will not close and this may damage the hoods. DANGER Do not sit on the side protection bars. DANGER Do not climb on the side protection bars. 45758043484 EN - 11/2021 - 08...
Overview Platform Platform Description The platform can take up three positions A, B, Position "A" = platform closed. This position is used when the truck is in pedestrian mode (operated from the "ground") with the side pro- tection closed. Position "B" = platform in the intermediate position: in this position, the truck traction is locked.
Page 63
Overview Platform NOTE If the platform is closed "A" and the side pro- tection is open, the traction is locked. Moving the platform To lift or lower the platform, move the platform floor by hand. CAUTION Danger of crushing hands. When closing the platform, do not leave your hands between the platform and the hood.
Overview Definition of directions Definition of directions Definition of directions for EXV, EXVi, EXP, EXV D Directions also valid for EXV-SF, EXVi-SF and EXV-SF D ver- sions with closed platform and pedes- trian mode Direction of movement defined by the regula- tions: Reverse travel (1) ●...
Overview Markings Markings Location of labels A > < Pb+Sb OM2291 "Truck capacity diagram" label "On-board battery charger" label "Operator side protection" usage label (for Annual checks label (Germany only) the version with operator platform only) "Operator platform capacity diagram" label "Hook"...
Page 66
Overview Markings "Double pallet stacker" label (for double pal- let stacker truck version only) Description of labels (10) This label is only present on trucks sold in Germany. The label indicates the date of the (1) This label indicates the permissible load on truck's periodic safety inspection.
Overview Markings Serial number xx xxxx x xxxxx NOTE Please quote the truck’s serial number for all technical questions. The serial number contains the following infor- mation: 1 Production location 2 Type 3 Year of production 4 Sequential number 7090_921-004 45758043484 EN - 11/2021 - 08...
Overview Markings Nominal value designation plate DANGER Danger! To avoid compromising the stability of the truck, it is strictly forbidden to use batteries that weigh less than the minimum weight (11) indicated on the designation plate. NOTE Please indicate the serial number for all ●...
Overview Markings Capacity plate – The identification plate indicates the follow- ing data: (1) CDG = distance "C" from the centre of ● gravity of the load on the forks to the fork carriage (in mm) (2) h = lift height of the forks from the ●...
Overview Markings Additional designation plate for the double pallet stacker version (EXV-D) Notes relating to use of the truck as a pallet stacker (1) and (2): When raising the forks, the fork lift stops ● upon reaching the sensor positioned on the truck mast To raise the forks further, lower the straddles all the way to the ground The fork control will then become active again...
Overview Markings Notes relating to use of the truck as platform CAUTION tractor (4): The values indicated on the label refer to compact During transport, the maximum load capaci- ● and homogeneous loads and must not be exceeded, ty on the forks for the truck is 2000 kg Forks otherwise the stability of the truck and the load-bear- lowered until they are resting on the strad- ing capacity of the structures may be compromised.
Overview Options and variants Options and variants List of options and variants List: Various types of tyre for the drive wheel ● Various types of load rollers ● Tiller always active (Creep Speed) ● Various types of battery ● Various lift masts and lift heights ●...
Page 73
Overview Options and variants NOTE The above list is only a summary. Some op- tionals are NOT available on all models. For more information, please refer to the price list and contact the authorised sales network. 45758043484 EN - 11/2021 - 08...
Overview Options and variants Dynamic Load Control (DLC) — Optional The warning appears in the following circum- The Load screen on the display shows infor- stances: mation relating to the optional "Dynamic Load Control" When straddles are raised (only for "i" ver- ●...
Page 75
Overview Options and variants yellow and orange sections and is marked DANGER to indicate the height of the forks. The system detects the loading weight present on the forks (B) with a tolerance of ±50 kg. Consider the aforementioned tolerance during truck manoeuvers.
Page 76
Overview Options and variants To assist with understanding the information green area, which can be easily identified on the display with the optional "DLC 2" ver- on the coloured adhesive string (G). sion, three examples relating to a truck with a nominal load of 1600 kg (C) are given below.
Page 77
Overview Options and variants Version "DLC 3" CAUTION Risk of loss of warranty. The unit (X) contains a battery. Only a technician au- thorised by the service centre may replace this bat- tery. DANGER The system detects the loading weight present on the forks with a tolerance of ±50 kg.
Page 78
The truck emits a warning sound (once). – The arrow shown on the display indicates ● At the same time, a yellow warning triangle that it is still possible to continue to raise or ● appears on the display. lower the forks with due caution.
Page 79
Overview Options and variants Fourth "DLC 3" option example: The Fifth "DLC 3" option example: The weight of the load on the forks slightly weight of the load on the forks far ex- exceeds the maximum permissible ca- ceeds the maximum permissible capaci- pacity.
Page 80
Overview Options and variants higher than the permissible lift, a similar WARNING warning will be displayed. Risk of loss of stability. When driving the truck, the forklift operator must not use MP3 players or any other devices that can dis- tract their attention from the surrounding work envi- ronment.
Page 81
Overview Options and variants In the event of error code L354 NOTE The forks must be in the lowered position when the truck is started. If the forks are in a raised position when the truck is started, the DLC 3 icon is displayed. A yellow triangle appears on the display.
Overview Options and variants Only a technician authorised by the service centre CAUTION may replace this battery. Risk of loss of warranty. Straddle automatic lowering (op- tional) This option is available for all trucks with straddle initial lift (excluding the double pallet stacker truck version).
Overview Options and variants Accessories mounting bar with data socket The optional data socket (6 and 7) is fitted on the relevant accessories mounting bar (3). The pre-wired data socket (6) connected to the truck has the following features: Voltage 24 V ●...
Overview Options and variants Numeric keypad — Start-up using a PIN (option) SWITCH ON (operating mode) Faulty key or incorrect code SWITCH OFF and awaiting code Delay of automatic switch-off Programming mode active OPERATING MODE Operation Warning ○ red off ● continuous (by de- green (1)(correct PIN) default PIN...
Page 85
Overview Options and variants PROGRAMMING MODE — to be carried out with the truck switched off (2) To reactivate the default Restoring the ini- administrator code tial administrator (00000000), please con- code tact your agent or near- est dealer. The power supply ●...
Overview Options and variants Battery electrolyte level indicator LED (optional) There are two versions of the LED: 1) Located on the battery ● 2) Located next to the battery plug. ● The LED indicates whether it is necessary to top up the distilled water in the battery.
Overview Options and variants Auxiliary hydraulic lines (optional) driver the function performed by each but- Notes relating to the application of the ton, apply the labels in accordance with the equipment supplementary equipment installed. Additional equipment control keypad The theoretical maximum flow that can be ●...
Page 88
Overview Options and variants Standing alongside the mast or the forks is "Trazione disattivata - Idraulica addizionale ● ● prohibited. attiva" You must not operate the controls without "Traction inactive - Hydraulique add. Active" ● ● looking or without having an adequate and "Traction deactivated - Aux.
Page 89
Overview Options and variants The keypad has three buttons: Closing the clamp Button to open the clamp F, blue To close the clamp, hold down the consent ● ● button H and with your other hand press the Button to close the clamp G, blue ●...
Page 90
Overview Options and variants Keypad for two auxiliary hydraulic lines and clamp The keypad has six buttons: Press the button P to turn it off, then turn off the truck. The keypad will not work if the but- Button P, green on/off button To turn on the ●...
Authorised and safe use Authorised and safe use Intended use of the trucks CAUTION This machine is intended for the transport of loads packed on pallets or in industrial containers designed for this purpose, as well as for placing pallets into and removing pallets from stock.
Page 93
Authorised and safe use Please remember the following: Drive the truck as described in the "Opera- ● tor positions" section. The truck must not be used as a stepladder. ● The truck has not been designed to trans- ● port anyone other than the operator and must not be used for this purpose.
Page 94
Authorised and safe use channels, railway crossings and other similar obstacles must be levelled and, if necessary, fitted with ramps so that the truck can cross without jolting. There must be sufficient distance between the highest part of the truck or the load and the surrounding fixed installations.
Transporting and lifting the truck Transporting and lifting the truck Transporting the truck The forklift is normally transported by road and rail. If the forklift's dimensions exceed the max. clearance size allowed, it is transported disassembled. The sales network is in charge of the disassembly and reassembly opera- tions.
Transporting and lifting the truck Loading and unloading the truck To load and unload the truck, use a loading bridge or a lift (with a slope and structural strength compatible with the performance and weight of the truck as stated by the manufac- turer, and that is suitably positioned and anch- ored).
Checks and actions prior to commissioning Checks and actions prior to commissioning List of checks before use The wheels must not show any sign of dam- WARNING ● age or heavy wear. They must be correctly Damage or other faults on the truck or attachments mounted.
Page 99
Checks and actions prior to commissioning Tilt the tiller, then release it. Check that the - Test that the truck goes into forwards/ ● tiller automatically returns to the vertical po- reverse travel using the control throttle. sition. - Climb down from the step plate and visual- Test that the truck brakes and stops when ly check that the operator platform automat- ●...
Ergonomic dimensions Ergonomic dimensions From the correct driving position, operators necessary to ensure that the work equipment must be able to reach and operate all the con- made available to workers in the undertaking trols in the truck and also the safety/emergen- or establishment is suitable for the work to be cy devices.
Operator position Operator position Operator's position for version without platform The driving position is in pedestrian version (driving on "the ground"). The operator should drive the truck using the driving and lifting con- trols located on the helm head. DANGER All other positions should be considered incorrect and dangerous.
Page 102
Operator position – Recommended position when in gear (pref- erential gear) 45758043484 EN - 11/2021 - 08...
Operator position Operator position for version with platform There are two driving positions: Pedestrian mode driving position — "oper- ● ated from the ground" Ride on mode driving position ● Pedestrian mode driving position — "operated from the ground" The operator should drive the truck using the driving and lifting controls located on the tiller head.
Page 104
Operator position Ride on mode driving position The operator should drive the truck using the driving and lifting controls located on the tiller head. In this configuration: The platform must be fully open ● With the side protection closed, the maxi- ●...
Using the truck Using the truck Stopping the truck in emergen- cies In an emergency, the power supply to all func- tions on the truck can be shut down. – Press the emergency shutdown handle. This blocks all of the truck functions, so the truck will brake and stop.
Using the truck Truck travel Manually open the operator protective Pedestrian drive mode version (operat- ● guards ed from the "ground") Mount the platform ● Grip the tiller head correctly ● Tilt the tiller to the working position ● Tilt the tiller to the working position ●...
Using the truck Truck steering direction OM2313 When the tiller is turned clockwise (H) while Use the tiller to steer during travel. ● travelling towards (A), the truck steers to- When the tiller is turned anti-clockwise (G) ● wards (E) while travelling towards (A), the truck steers When the tiller is turned clockwise (H) while towards (C)
Using the truck Using the truck with the "Tiller always active — Creep Speed" function (optional) The "tiller always active" function can be ena- bled when operating the truck in confined spaces. This function allows the truck to travel and the forks to be lifted with the tiller in any posi- tion.
Using the truck Reversing the direction of travel Reverse direction without a load on the CAUTION forks The operator must regulate the travel control by adapting truck braking to the type of load being car- To reverse direction when travelling without ●...
Using the truck tion. The truck will decelerate very sharply CAUTION to a stop. Risk of load tipping. Do not use braking by reversing when driving with a load on the forks. WARNING The condition of the floor surface considerably af- fects the braking distance of the truck.
Page 111
Using the truck off the truck by means of the numeric key- pad (Digicode ), DANGER Park the truck in such a way as not to obstruct pas- sageways and/or render unusable the emergency equipment (e.g. , fire extinguishers and fire hy- drants).
Using the truck Forklift Use in Cold-Storage Rooms. A truck specifically equipped for cold-storage CAUTION rooms must be used when working at temper- If the truck has been working in environments at tem- atures below +5°C. peratures below -5°C and it is taken outside the cold- storage room, let it stand either for a sufficiently long A truck equipped for working in cold climates time to allow any condensation to evaporate (at least...
Moving the load Moving the load Safety guidelines for handling loads WARNING CAUTION Closely observe the following instructions before Driving or turning with the forks raised above approx- picking up loads. Never touch or stand on moving imately 300 mm from the ground is prohibited. parts of the truck (e.g.
Page 114
Moving the load – DANGER The loads must be arranged so that they cannot slip or overturn and fall to the ground. In order to guarantee load stability, make sure that the load is balanced and centred on the forks. DANGER Standing or walking under the raised load is strictly prohibited.
Moving the load Checks to be carried out before lifting a load WARNING Never exceed the capacity of the truck. This capacity is based on the centre of gravity and the lift height of the load. Comply strictly with the load diagram! It is not permit- ted to increase the capacity by adding extra weight to the truck.
Moving the load Adjusting the fork distance (if present) – Raise the locking lever (1), or raise and ro- tate the knob (2) by 180° depending on the type of lock, (1) or (2), installed on the forks. – Move the fork arms (3) in relation to the di- mensions of the load to be lifted.
Moving the load Automatic speed reduction with forks raised above the safety sensors As indicated in the safety devices chapter, (see C hapter "Location of safety devices", ⇒ Page 23 ), the truck is equipped with: 500-mm sensor Automatic speed reduction ●...
Page 118
Moving the load against the fork carriage. The load centre of gravity must be centred between the forks. DANGER Pay attention to the part of the forks protruding from the load to be lifted. Do not strike the wall, the shelving or other loads and/or objects behind the load to be picked up.
Page 119
Moving the load – Insert the forks as far as possible below the load. If possible, the forks should be inser- ted far enough in that the load is resting against the fork carriage. The load centre of gravity must be centred between the forks. DANGER Pay attention to the part of the forks protruding from the load to be lifted.
Page 120
Moving the load – Lower the load to the transport position, ap- proximately 300 mm from the ground, and read the "Transporting loads" section. 45758043484 EN - 11/2021 - 08...
Moving the load Transporting loads As a general rule, loads must be transported one by one (e.g. pallets). Transporting several loads at once is only authorised: If the safety requirements are met ● On the orders of the supervisor in charge ●...
Moving the load DANGER Danger of load tipping over Avoid sudden starts and stops. Approach corners slowly and carefully. Depositing a load on the ground Approach the load deposit area. DANGER ● Lower the fork arms until the load is depos- ●...
Moving the load Driving on slopes Instructions CAUTION Before approaching a slope with the truck, the In certain cases, driving with the forks pointing to- wards the top of the slope is permitted, even if the operator must check and verify the following: truck is not loaded.
Moving the load Using the truck on the loading bridge You must drive onto the loading bridge slowly and carefully. and inside a container The operator must check that the vehicle to be loa- DANGER ded or unloaded is sufficiently secure so that it will not move and that it is suitable to support the stress Risk of accident created by the truck.
Charging the battery Charging the battery Internal accessibility Opening the battery cover – To access the battery and respective plug/ outlet, raise the battery compartment cover using the appropriate handle. – If you need to recharge the battery, discon- ...
Page 126
Charging the battery DANGER Before accessing the inner parts of the truck, care- fully follow the instructions given in Chapter 5, enti- tled "Maintenance". Access to the inner parts of the truck by personnel not authorised by the manufacturer is forbidden. 45758043484 EN - 11/2021 - 08...
Charging the battery Charging the lead battery Access the upper part of the battery, open CAUTION ● the battery hood and hold the hood open. Charge the battery with the truck turned off and the Connect the battery outlet to the battery ●...
Charging the battery gel battery with a capacity below 210 Ah, ● gel battery with a capacity greater than 210 ● Recharging the battery using the on-board battery charger (op- tional) CAUTION Charge the battery with the engine switched off and the start key removed.
Charging the battery WARNING The weight and size of the battery influence the sta- bility of the truck. The new battery must comply with the weight shown on the truck identification plate. Install the battery precisely and in accordance with technical regula- tions.
Page 130
Charging the battery Servicing the battery The lids of the battery cells must be kept dry and clean. Any leakage of battery acid must be neutralised immediately. Terminals and soldering lugs must be clean and lightly greased with pole grease. 45758043484 EN - 11/2021 - 08...
Maintenance General Information General Information To keep your forklift in good condition, carry NOTE out the servicing indicated regularly, within the times indicated and using the consumption Contact the authorised service network for a materials provided for that purpose, as speci- maintenance contract appropriate to your fork- lift.
Maintenance Preliminary maintenance operations Preliminary maintenance operations Do the following before performing mainte- DANGER nance operations: Before performing any intervention on the electrical Position the truck on a flat surface and system, disconnect the battery outlet from the rela- ● make sure that it cannot move accidentally tive plug.
Maintenance Scheduled maintenance Scheduled maintenance Summary table of maintenance operations Servicing work every 1000 hours Transmission Reduction gear unit: visually check the mounting Reduction gear unit: check for any leakage Traction motor: visually check the mounting Traction motor: clean the cooling fins Chassis, bodywork and fittings Battery hood: check Battery support: check the side stops and their mountings...
Page 135
Maintenance Scheduled maintenance Servicing work every 1000 hours Pump motor: clean and check the wear of the brushes Test the insulation between the chassis and the electric motors Test the insulation between the chassis and the electronic control Fork lift height sensors: check and clean On-board charger (if present): earthing and isolation circuit tests Hydraulic system Hydraulic system: replace the pressure filter...
Page 136
Maintenance Scheduled maintenance Further maintenance operations every 6000 hours Chassis, bodywork and fittings Folding platform and side protection: check the dampers, the suspension and the safety stop Hydraulic system Hydraulic system: replace the hydraulic oil Further maintenance operations every 10,000 hours Transmission Reduction gear unit: change the oil 1000...
Maintenance Maintenance as required Maintenance as required Cleaning the Forklift Cleaning depends on the type of use and the CAUTION workplace. Should the truck come into contact Do not clean the truck with direct jets of water; DO with highly aggressive elements such as salt NOT use solvents and petrols that could damage water, fertilizers, chemical products, cement, parts of the truck.
Maintenance Maintenance as required Fuses Turn off the truck and perform the prelimi- ● nary maintenance operations CAUTION Before carrying out any operations on the electrical system, turn the truck power supply off by discon- necting the battery connector. CAUTION Before changing the fuse, eliminate the cause that led to its blowing.
Maintenance Maintenance as required Battery replacement with remov- al from the top – Turn off the truck and perform the prelimi- nary maintenance operations. – To remove the battery hood (3): Open the battery hood, keep it in a vertical position, pull it upwards from one side and then from the other side to remove it from the mount- ing hooks.
Page 140
Maintenance Maintenance as required – To refit the battery hood (3): Keep the hood in a vertical position, rest the hood on the mounting hooks, push it downwards from one side and then from the other side to se- cure it.
Page 141
Maintenance Maintenance as required – When inserting and/or extracting the battery from the top (2), the battery must be tilted as shown. CAUTION Before using the truck, refit the protective guard (1). Using the truck without the anti-shearing protective guards is prohibited.
– Place the manufacturer-approved battery side-removal roller unit next to the truck; po- sition it so that it is still and stable; adjust the height of the roller unit so that it is level with the underside of the battery at the bat- tery compartment.
Page 143
Maintenance Maintenance as required positioning it on the previously prepared ex- ternal roller unit. – Hook the battery at the two points (8) with a sling or chain. – Lift the battery and remove it. DANGER Use a crane with a suitable lifting capacity for the weight of the battery.
Page 144
Maintenance Maintenance as required CAUTION When closing the battery cover, take care to position the cables of the battery male connector correctly so as not to damage them. NOTE After having positioned the battery holddown, check that there is little or no clearance in the battery compartment.
Maintenance Decommissioning Decommissioning General Information The operations to be performed for "Tempora- ry decommissioning" and "Permanent de- commissioning" are listed in this chapter. 45758043484 EN - 11/2021 - 08...
Maintenance Decommissioning Forklift Towing The forklift may not be towed in the case of breakdown. The forklift must be lifted with due caution, as described on the preceding pages. Temporary Putting Out of Commission Remove the battery and put it in a room The following operations must be performed ●...
Maintenance Decommissioning Permanent Putting Out of Commission (Demolition) The forklift must be demolished in compliance DANGER with local legislation. Contact the authorised Disassembly of the forklift for scrapping is extreme- service network or authorised companies to ly hazardous. scrap the forklift according to local legislation. ENVIRONMENT NOTE In particular, batteries, fluids (oils, fuels, lubri- cants, etc, electrical and electronic compo-...
Page 148
Maintenance Decommissioning 45758043484 EN - 11/2021 - 08...
Page 154
(19) 10.0/23.0 10 (8) without load Service brake Electric Electric TRANSMISSION EXV 14 / EXV 16 EXV 14i / EXV 16i (20) (20) 6.1 Traction motor, S2=60 min 2.3 - 1.5 2.3 - 1.5 6.2 Lifting motor, S3=15% Battery acc. to DIN 43...
Page 155
Technical data Datasheet (11) Values with fender (12) Value with straddles lowered +17 mm (13) Value with straddles lowered +42 mm (14) Value with straddles lowered +78 mm (15) ±5% (16) Speed in pedestrian mode - Speed stand- ing without side protection - Speed standing with side protection (16) On slopes with gentle start and forks raised (geometric limit with start of slope at =...
Page 156
Technical data Datasheet WEIGHT EXV-SF 14 / EXV-SF 16 EXV-SF 14i / EXV-SF 16i Service weight (with bat- 1258 1229 tery) Axle load with load, drive 1040/1619/1059/1800 971/1658/979/1850 side/load side Axle load without load, 955 / 304 962 / 268 drive side/load side WHEELS EXV-SF 14 / EXV-SF 16...
Page 158
Technical data Datasheet OTHER EXV-SF 14 / EXV-SF 16 EXV-SF 14i / EXV-SF 16i 8.1 Type of drive control AC control AC control Noise level at operator's ≤ 66 ≤ 66 (1) In brackets: capacity on the forks for the version with fork initial lift (i) (2) Values for Tele or NiHo mast (x value -26 mm, l...
Page 159
Technical data Datasheet Datasheet (VDI) EXV 20 / EXV 20i CHARACTERISTICS EXV 20 EXV 20i Power unit: elec- tric, diesel, petrol, Electric Electric Drive type: man- ual, pedestrian, Pedestrian Pedestrian stand-on, seated, order picker 1.5 Load capacity 2000 2000 (2000) (kg) 1.6 Load centre (mm)
Page 160
Technical data Datasheet h2 ( 4.3 Free lift h3 ( 4.4 Lift 2684 2684 h4 ( 4.5 Height of mast, extended 3284 3284 (mm) Height of tiller arm in driv- h14 ( 865 / 1265 865 / 1265 ing position, min/max Fork height, lowered (mm) Overall length without load...
Page 161
Technical data Datasheet Lowering speed, with/with- (12) (12) 0.31/0.31 0.31/0.31 out load Climbing ability KB 5', with/ (13) 8 / 23 8 / 23 without load Service brake Electric Electric TRANSMISSION EXV 20 EXV 20i (18) (18) 6.1 Traction motor, S2=60 min 2.3 - 1.5 2.3 - 1.5 6.2 Lifting motor, S3=15%...
Page 162
Technical data Datasheet (14) Speed in pedestrian mode - Speed stand- ing without side protection - Speed standing with side protection (15) Value with Tele mast h3 = 3584 mm (16) Rounded edge on the side with forks low- ered (geometric limit on slope =5.6%) (17) Battery replaceable using lift (18) With "One Wheel Drive"...
Page 163
Technical data Datasheet Stabiliser wheels (sizes) 2x Ø 140 x L50 2x Ø 140 x L50 Wheels number, drive side/ 1x + 2/2 (1x + 1/4) 1x + 2/2 (1x + 1/4) load side (x = drive wheel) Track width, drive side (mm) Track width, load side (mm)
Page 165
Technical data Datasheet (7) Value with platform lowered (8) With forks fully lowered m = 13 mm (9) Values with fender (10) Value with straddles lowered +17 mm (11) Value with straddles lowered +42 mm (12) Value with straddles lowered +78 mm (13) ±5% (14) Speed in pedestrian mode - Speed stand- ing without side protection - Speed standing...
Page 168
Technical data Datasheet Track width, drive side Track width, load side 1000/1200/1400 DIMENSIONS EXP 14 EXP 16 EXP 20 h1 ( 1912 4.2 Height of mast, lowered 1912 h2 ( 4.3 Free lift 1276 1286 1286 h3 ( 4.4 Lift 4266 4026 Height of mast, exten-...
Page 169
Technical data Datasheet Aisle width with pallets Ast ( 2588 2592 2605 800 x 1200 Aisle width with pallets Ast ( 2559 2566 2587 1000 x 1200 Wa ( Turning radius 1715 PERFORMANCE EXP 14 EXP 16 EXP 20 Travel speed with/with- km/h 6.0 / 6.0 out load...
Page 170
Technical data Datasheet (9) On edges on a slope with forks raised, geometric limit = 8% (10) Battery replaceable using a hoist 45758043484 EN - 11/2021 - 08...
Technical data Datasheets Datasheets Datasheet (VDI) EXV 14 D / EXV 16 D / EXV 20 D CHARACTERISTICS EXV 14 D / EXV 16 D EXV 20 D Power unit: elec- tric, diesel, petrol, Electric Electric Drive type: man- ual, pedestrian,...
Page 172
Technical data Datasheets Track width, drive side (mm) Track width, load side (mm) DIMENSIONS EXV 14 D / EXV 16 D EXV 20 D h1 ( 4.2 Height of mast, lowered 1915 1915 h2 ( 4.3 Free lift h3 ( 4.4 Lifting...
Page 173
(3) (10) (14) (3) (10) Wa ( 1765 /1650 1879 /1764 Turning radius (4) (11) (14) (14) PERFORMANCE EXV 14 D / EXV 16 D EXV 20 D Travel speed with/without (15) (15) km/h 6.0/6.0 6.0/6.0 load Lifting speed, with/without (16) (16) 0.16/0.30//0.15/0.30...
Page 174
Technical data Datasheets (7) With load rack, mandatory for -SF (8) Value with platform lowered (9) The fork thickness value indicated is for use with GITTER-BOX. A carriage with thick- ness s = 71 mm is also available (10) Thickness values with forks fully lowered = 15 mm (11) Values with fender (12) Value with straddles lowered +17 mm...
Page 175
Technical data Datasheets Load distance, (2) (3) centre of drive /646 (mm) axle to fork (3) (4) 1.9 Wheelbase 1311 1311 /1233 (mm) WEIGHT EXV-SF 14 / EXV-SF 16 EXV-SF 14i / EXV-SF 16i Service weight (with bat- 1258 1229 tery) Axle load with load, drive 1040/1619//1059/1800...
Page 177
Technical data Datasheets 6.5 Battery weight (±5%) Energy consumption acc. kWh/ 1.18/1.19 1.27/1.29 to VDI cycle OTHER EXV-SF 14 / EXV-SF 16 EXV-SF 14i / EXV-SF 16i 8.1 Type of drive control AC control AC control Noise level at operator's ≤...
Page 178
Technical data Datasheets (18) Rounded edge on the side with forks low- ered (geometric limit on slope =9.2%) (19) In brackets: maximum surmountable gra- dient with capacity of 2000 kg on the fork side, with the initial lift option. Datasheet (VDI) EXV 20 / EXV 20i CHARACTERISTICS EXV 20 EXV 20i...
Page 179
Technical data Datasheets Track width, drive side (mm) Track width, load side (mm) DIMENSIONS EXV 20 EXV 20i h1 ( 4.2 Height of mast, lowered 1915 1915 h2 ( 4.3 Free lift h3 ( 4.4 Lifting 2684 2684 h4 ( 4.5 Height of mast, extended 3284 3284...
Page 180
Technical data Datasheets Working aisle with pallet Ast ( (3) (10) (3) (8) (10) 2617/2500 2576 /2461 1000 x 1200 Wa ( (3) (11) (3) (8) (11) Turning radius 1757/1640 1679 /1564 PERFORMANCE EXV 20 EXV 20i Travel speed with/without (13) (13) km/h...
Page 181
Technical data Datasheets (7) Value with platform lowered (8) With forks fully lowered m = 13 mm (9) Values with fender (10) Value with straddles lowered +17 mm (11) Value with straddles lowered +42 mm (12) Value with straddles lowered +78 mm (13) ±5% (14) Speed in pedestrian mode - Speed when standing without side protection - Speed when...
Page 182
Technical data Datasheets Axle load with load, drive 1384/2191 1213/2295 side/load side Axle load without load, 1141/434 1096/412 drive side/load side WHEELS EXV-SF 20 EXV-SF 20i Tyres Polyurethane Polyurethane Drive wheel sizes Ø 230 x L90 Ø 230 x L90 Ø...
Page 183
Technical data Datasheets Fork spread 580/680 580/680 (mm) 230/330 230/330 (mm) Ground clearance, centre /150 of wheelbase (mm) Working aisle with pallet Ast ( (3) (9) (3) (6) (9) 2519/2909 2503 /2892 800 x 1200 Working aisle with pallet Ast ( (3) (10) (3) (6) (10) 2557/2947...
Page 184
Technical data Datasheets (2) Values for Tele or NiHo mast (x value -26 mm, l +26 mm with Triplex mast) (3) Fork arms raised (see the figure with apos- trophe for dimensions) (4) In brackets: tandem rollers (5) Value with Tele mast h = 2684 mm.
Page 185
Technical data Batteries Batteries Battery TROG Volt Battery extrac- Element height TROG (mm) di- capaci- Battery type tion (mm) colour mension ty (Ah) type 2 PzV (gel) 624 x 2 PzV (gel) 212 x 7021 2 PzS (lead) 570–575 Vertical 2 PzS (lead) 600–605 extrac-...
Page 186
Bat- tery Battery Batteries per model of truck extrac- TROG Battery type paci- (l = STANDARD — O = OPTIONAL) tion type (Ah) EXV 14– EXV-SF EXV-SF EXV 20 14–16 EXV 20i EXV-SF EXV-SF 14-16-20 14i–16i 14i–16i 2 PzV (gel)
Page 187
Technical data Oil and lubricant table Oil and lubricant table CAUTION Use only the oils and lubricants specified in the table as they are approved by the manufacturer. Using oils and lubricants other than those indicated in the table may cause damage to the truck or cause the truck to malfunction.
Page 188
Technical data Eco-design requirements for electric motors and variable speed drives meet the description given in Article 2 "Scope", Item (1) (b). 45758043484 EN - 11/2021 - 08...
Page 189
Index Location of labels....55 Lubricating and cleaning the lifting chains. 127 Address of manufacturer....Managing residual capacity.
Page 190
Index Types of lifting masts....48 Triplex......49 Update of this manual.
Page 192
STILL GmbH 45758043484 EN - 11/2021 - 08...
Need help?
Do you have a question about the EXV 14 and is the answer not in the manual?
Questions and answers