Troubleshooting Table - Travis Industries Fire Garden 94900430 Manual

38

Troubleshooting Table

Problem:
Appliance Does Not Light
and igniter does not Glow
Red
Appliance Does Not Light
and Igniter Glows Red
Appliance Lights During
Ignition Sequence then
Goes Out During Normal
Operation
Flames are too short
Glass is Sooting
© Travis Industries, Inc.
Maintenance
Possible Cause:

Electrical Power Off

Igniter burned out

Burner or burner orifice may be dirty
or blocked

Gas is Off

Not enough electrical current to the
appliance

Dirty Air Channel or Burner

Thermopile has worn out

The gas supply pressure to the
appliance is too low.

Burner or burner orifice may be
dirty or blocked

Windy Condition
4/11/22 - 1538
Don't Call for Service Until You:
Verify power is on and check the circuit breaker
or GFCI.
Replace Igniter
Contact your dealer for details on removing any
debris (spider webs, etc.) from the burner and
orifice area.
Turn Gas On (check shut-off valve)
Voltage must be checked with power draw
(appliance in startup)
Remove glass and clean soot from burner, and
any air channels. If problem persists, contact
the dealer for service.
Replace thermopile
Depleted LP cylinder.
Gas supply lines or gas regulators do not have
enough capacity. This may be due to other
appliances in the house using up the available
capacity, e.g. pool heaters, furnaces, hot water
tanks, etc.
Contact your dealer for details on removing any
debris (spider webs, etc.) from the burner and
orifice area.
Wind will influence the flame quality and, if
persistent, may lead to sooting on the glass.
Outdoor Linear Burners