Troubleshooting; Spoiling Printed Paper Ballots; Undervotes, Overvotes, And Blank Ballots On Verity Scan - Hart InterCivic Verity Scan Manual

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troubleshooting

If there is a problem with the Verity Scan, follow the error instructions on the screen (if applicable),
and/or contact your elections office for assistance.

spoiling printed paper ballots

To spoil a printed paper ballot, follow your local procedures (for example, filling out a spoiled ballot
log and envelope).

undervotes, overvotes, and blank ballots on Verity Scan

If scanning hand-marked paper ballots, and the voter has overvoted (marked more than the allowed
number of choices in a contest), Verity Scan may prompt the voter to choose whether to:
a)
Remove their ballot and request a new ballot from the poll worker, or
b)
Cast their ballot as-is (overvoted contests will not be counted)
If the voter has left a ballot or contest blank, the voter may be prompted to choose whether to:
a)
Remove their ballot and make changes, or
b)
Cast their ballot as-is (blank contests will not be counted)
The voter prompts that appear on Verity Scan will vary depending on how the election was set up
(determined by your jurisdiction). Follow the directions on the Verity Scan screen.
jurisdictions, the voter will be prompted to contact a poll worker, and the poll worker must press the
poll worker button to accept a ballot as-is.
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