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Warranty
Summary of Main Warranty Provisions
As claims, policies and procedure are governed by the terms of the Boss Industries, Inc. warranty,
it is necessary to outline some of the more important provisions.
The Boss Industries, Inc. warranty applies only to new and unused products which, after shipment
from the factory, have not been altered, changed, repaired or mistreated in any manner
whatsoever. Normal maintenance items such as lubricants and filters are not warrantable items.
Parts not of Boss Industries, Inc. manufacture are warranted only to the extent they are warranted
by the original manufacturer.
Damage resulting from abuse, neglect, misapplication or overloading of a machine, accessory or
part is not covered under warranty.
Deterioration or wear occasioned by chemical and/or abrasive action or excessive heat shall not
constitute defects.
Parts replacement and/or correction of defective workmanship will normally be handled by Boss
Industries, Inc. or their authorized distributor.
Failure to file a detailed warranty claim/service report for each occurrence of material defect of
defective workmanship will cause warranty claim to be rejected.
Defective material must be returned within 30 days of receipt of shipping instructions. Failure to
do so within specified time will result in forfeiture of claim.
The distributor is responsible for the initial investigation and write up of the warranty claim.
Distributor shall be allowed no more than 30 days from date of repair to file a warranty claim/
service report.
Warranty for failure of Boss Industries, Inc. replacement parts covers the net cost of the part only,
not labor and mileage.
The Boss Industries, Inc. warranty does not cover diagnostic calls and travel. That is time spent
traveling to the machine to analyze the problem and returning with the proper tools and parts to
correct the problem.
Boss Industries, Inc. will deduct from allowable credits for excess freight caused by sender failing
to follow return shipping instructions.
Distributors or end-users automatically deducting the value of a warranty claim from outstanding
balances due and payable to Boss Industries, Inc. prior to receiving written notification of Boss
Industries, Inc. approval of the warranty claim may be subject to forfeiture of the entire claim.
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