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FEATURES
• Compatible with both Type-C and Type-A Laptops and Desktop Computers
• Supports resolutions up to 5K (5120 x 2880@60Hz) when using dual DP ports
simultaneously
• Dual 4K HDMI/Dual 4K DisplayPort/4K HDMI + 4K DisplayPort output
• Supports Extend and Mirror Display Mode
• Supports 5.1 Channel Surround Sound
• Built-in USB 3.0 GPU, Plug and Display
• Separate microphone input and audio output
• SuperSpeed USB 3.0, speeds up to 5Gbps and backward compatible with 2.0/1.1
• Built-in 10/100/1000 BASE-T Gigabit Ethernet RJ45 for increased network performance
• VT4000 does not support laptop charging, VT4500 supports laptop charging of up to 60W,
VT4510 up to 100W over USB Type-C connection
Note: If an HDMI display (either Display 1or 2) and a DisplayPort display are connected at the
same time, the DisplayPort display will be the primary display.
CONTENTS
• VT4000 / VT 4500 / VT4510 Dual Display Docking Station
• AC Power Adapter - (40W - VT4000, 100W - VT4500, 130W - VT4510)
• USB-C to USB-C Cable (1M)
• USB 3.0 A to USB-C Cable (1M)
• Quick Start Guide
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Need help?
Do you have a question about the VT4000 and is the answer not in the manual?
Questions and answers
HDMI not working
The HDMI on the VisionTek VT4000 may not be working due to several reasons:
1. GPU Limitation: The docking station does not use the laptop's GPU for display output. If GPU acceleration is required, the external display must be connected directly to the laptop's display output.
2. Driver Issues: The correct DisplayLink drivers must be installed for the docking station to function properly.
3. Cable and Power Issues: Ensure all cables are securely connected and that the dock is powered on.
4. Display Settings: The external display should not be set to "Disconnect" in the Display Settings of the operating system.
5. MacOS Security Settings: If using a Mac, follow DisplayLink instructions to adjust security preferences for proper functionality.
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i own a VT4000 but there is no signal from the HDMI cable what can i do
If your VisionTek VT4000 has no signal from the HDMI cable, try the following steps:
1. Install Drivers – Ensure you have downloaded and installed the latest DisplayLink USB Graphics Software for your operating system.
2. Check Connections – Verify that the HDMI cable is securely connected to both the docking station and the display.
3. Try a Different Port – If possible, test with another HDMI port or use a DisplayPort connection.
4. Restart Devices – Disconnect and reconnect the docking station, then restart your computer.
5. Set Display Output – Go to your system display settings and ensure the external display is detected and enabled.
6. Test with Another HDMI Cable – The cable itself may be faulty.
7. Update Firmware and Software – Ensure your system and docking station firmware are up to date.
If the issue persists, the docking station may be defective.
This answer is automatically generated