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Hilti HDE 500-A12 Original Operating Instructions page 19

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If the trouble you are experiencing is not listed in this table or you are unable to rectify the problem by
yourself, contact Hilti Service.
Trouble or fault
Product does not work.
The battery does not engage
with an audible click.
The product or battery gets
very hot.
The battery runs down more
quickly than usual.
Product prematurely aborts
dispensing operation
The foil pack holder cannot
be swiveled into the product.
The foil pack holder does not
engage with an audible click
No mortar is dispensed from
the mixing nozzle
10
Disposal
WARNING
Risk of injury due to incorrect disposal! Health hazards due to escaping gases or liquids.
▶ DO NOT send batteries through the mail!
▶ Cover the terminals with a non-conductive material (such as electrical tape) to prevent short circuiting.
▶ Dispose of your battery out of the reach of children.
▶ Dispose of the battery at your Hilti Store, or consult your local governmental garbage disposal or public
health and safety resources for disposal instructions.
*2330326*
Possible cause
The battery is not fully inserted.
Battery is discharged.
Dispensing mode selector switch
set to
The retaining lug on the battery is
dirty.
The product is overloaded (appli-
cation limits exceeded).
Electrical fault
Very low ambient temperature.
The overload cut-out is activated;
mortar in the mixing nozzle has
hardened
The overload cut-out is activated;
The dispensing pressure required
is too high for the product.
Foil pack empty
The foil pack is not pushed fully
into the holder.
Piston rods not pulled back fully
The retaining lugs are dirty
The retaining lugs are defective
Mortar in the mixing nozzle has
hardened
2330326
Action to be taken
▶ Push the battery in until it
engages with an audible click.
▶ Change the battery.
▶ Select the desired dispensing
volume.
▶ Clean the retaining lug and push
the battery in until it engages.
If the problem persists, consult
Hilti Service.
▶ Pay attention to the power
and performance rating of the
product before using it, i.e
check its suitability for the job
on hand. See "Technical data"
section.
▶ Switch the product off immedi-
ately, remove the battery, keep
it under observation, allow it
to cool down and contact Hilti
Service.
▶ Allow the battery to warm up
slowly to room temperature.
▶ Replace the static mixer (mixing
nozzle).
▶ Increase the foil pack tempera-
ture.
▶ Replace the empty foil pack.
▶ Push the foil pack into the foil
pack holder as far as it will go.
▶ Press the release button and
pull the piston rods all the way
back.
▶ Clean the retaining lugs.
▶ Insert a different foil pack
holder. Contact Hilti Service if
the problem persists.
▶ Unscrew the mixing nozzle
containing the hardened mortar
and fit a new mixing nozzle.
English
11

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