Citizen CLP-7001 User Manual

Thermal transfer bar code printer
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M
ANUAL
Thermal Transfer Bar Code Printer
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CLP-7001
CLP-7002
CLP-7401

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Summary of Contents for Citizen CLP-7001

  • Page 1 ’ ANUAL Thermal Transfer Bar Code Printer CLP-7001 CLP-7002 CLP-7401...
  • Page 2: Fcc Compliance Statement For American Users

    FCC COMPLIANCE STATEMENT FOR AMERICAN USERS This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 3: Emi Compliance Statement For Canadian Users

    EMI COMPLIANCE STATEMENT FOR CANADIAN USERS This equipment generates and uses radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer's instructions, may cause interference to radio and television reception. This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.
  • Page 4: Important Safety Instructions

    Important Safety Instructions 1. Read all of these instructions and save them for later reference. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
  • Page 5: Notice

    7. We are not liable for any damage caused by user's erroneous use of the printer and inadequate environment. 8. Data residing in the printer is temporary. Therefore, all data will be lost if power is lost. We are not liable for any damage or loss of profits caused by data loss due to failures, repairs, inspections, etc.
  • Page 6: Safety Instructions

    SAFETY INSTRUCTIONS ・ご使用前に必ず本書をよくお読み下さい。読み終わった後は大切に保管し、 must be strictly observed ! ● To prevent personal injury or property damage, the following shall be strictly observed. ● The degree of possible injury and damage due to incorrect use or improperly following instructions is described below. WARNING CAUTION This is a mark to call attention to the reader.
  • Page 7: Warning

    Do not jolt or impact to the printer by stepping on, dropping or hitting the printer. Do not place the printer in a poorly ventilated area, or shut off the air vent of the printer. Do not place the printer where chemical reactions occur, such as in laboratories or where air is mixed with salt or gas.
  • Page 8: General Precautions

    General Precautions Prior to operation, read the safety instructions carefully and observe them. Do not drop or put foreign matter such as clips and pins into the printer. This may cause problems. Be careful when moving or carrying the printer. Dropping the printer may cause injury or property damage.
  • Page 9: Precautions When Installing The Printer

    Do not put anything on the top of printer. Do not place the printer near a radio or television, and do not use the same wall outlet for the printer and radio or television. Radio or television reception could be adversely affected.
  • Page 10: Table Of Contents

    FCC COMPLIANCE STATEMENT FOR AMERICAN USERS EMI COMPLIANCE STATEMENT FOR CANADIAN USERS Important Safety Instructions Notice Safety Instructions Warning General Precautions Precautions When Installing the Printer Contents Main Features Model Description     Chapter 1 Setup                       1 Confirmation of Carton Contents...
  • Page 11 Chapter 1 Setup...
  • Page 12   1 Using Paper Other Than the Recommended (Head Offset Adjustments ) 44 2 Using Narrow Paper (Head Pressure Adjustments) 3 Using Narrow Ribbon (Ribbon Tension Adjustments) 4 Adjustable Sensor (For CLP-7001/7401) 5 Cleaning   Chapter 5 Troubleshooting                    1 Error Messages...
  • Page 13: Main Features

    Adjustable media sensor The moveable media detection sensor, standard on the CLP-7001 and CLP-7401 allows irregularly cut labels and tags to be used with ease. The sensors can also detect black registration marks that are not at the edge of the media.
  • Page 14 Chapter 1 Setup...
  • Page 15: Model Description

    Model Description This manual is prepared for the three models, CLP-7001, CLP-7002 and CLP-7401. The main different points on the specifications among the three are shown below. Model Print resolution CLP-7001 CLP-7002 CLP-7401 Printing speed 203dpi 2 7 IPS 203dpi...
  • Page 16: Chapter 1 Setup

        Chapter 1          Setup Confirmation of Carton Contents Part Names and Functions Connection to Power Connection to a Computer Chapter 1 Setup...
  • Page 17: Confirmation Of Carton Contents

    The printer may cause injury or property damage if dropped. Be sure to grip the printer housing tightly when taking it out of the carton. Do not grip the printer by the foam packing material which may break, causing the printer to drop.
  • Page 18: Part Names And Functions

    ① Cover Opens to allow loading of the paper and ribbon. ② Control panel To set the printer settings. (See Chapter ③ Ribbon holder To attach the ribbon. (See Chapter 3.) ④ Ribbon winder To wind the ribbon after print.
  • Page 19                         Rear view 5 ① Serial interface connector To connect the serial interface cable. ② Parallel interface connector To connect the parallel interface cable. ③ Power switch To turn on or off the power. (See Chapter CAUTION When opening the cover, open it all the way. If only part way open, the cover could slam shut, possibly causing injury.
  • Page 20                         Control panel 6 7 8 ① LCD Displays the current printer status, configuration settings, or an error message. ② LEDs One LED is the power indicator and the other is the error indicator. ③ Pause key Temporarily pauses printing.
  • Page 21: Connection To Power

    3 Connection to Power 1. Check that the power switch on the printer is turned OFF. 2. Connect the connector of the power cord to the power inlet on the printe 3. Insert the plug of the power cord in the AC outlet.
  • Page 22: Connection To A Computer

    2. Connect the connector of one end of the interface cable to the interface connector at the lower side of the printer and secure it with screws. 3. Connect the connector of the other end of the interface cable to the interface connector on the computer and secure it with screws.
  • Page 23: Chapter 2 Printer Operation

        Chapter 2          Printer Operation Power On/Off Normal Operating Mode Printer Setup Mode Self-Test Mode System Maintenance Mode Returning to Factory Setting Before Operation...
  • Page 24: Power On/Off

    Power On/Off Turning on the power 1. Turn on the power switch on the back of the printer. The green LED power indicator goes on. Check that the LCD screen displays ‘ON LINE.’ When operating normally ON LINE When displaying no message...
  • Page 25 Before Operation     1 Power On/Off                                    Turning off the power 1. Turn off the power switch on the back of the printer. 2. The green LED power indicator goes off and any message on the LCD screen disappears.
  • Page 26: Normal Operating Mode

    Normal Operating Mode When the power is turned on, the printer enters normal operating mode. The control keys function as follows: ON LINE Feed key (FEED) Advance to the top of the next label. When using continuous paper, make sure the Sensor selection is set to ContinuP or a Paper error will result.
  • Page 27: Printer Setup Mode

    Example Changing the paper gap sensor to the black line sensor 1. First check the printer goes ON LINE, then press and hold the Pause key and then press the Feed key and release both keys. ON LINE 2.
  • Page 28 Mode item Printing mode Peeling sensor Auto-cutter Tearing Sensor selection Interpreter ※ ※ Normally ‘INTP STD’ (interpreter standard) is used. See the Command Reference for details. 3 Printer Setup Mode Reflect ON LINE Indication Transfer DirectTM PeelOFF PeelON CutOFF CutON...
  • Page 29: Self-Test Mode

    1. Press and hold the Feed key while turning the printer on. When label paper is used: Hold down the Feed key for two (2) seconds and the printer will feed the paper and print samples 1 and 2 and stop.
  • Page 30 Sample 2 400 dpi 2. After self-test printing, the printer enters data dump mode. The communication contents can be checked by printing the communication data in ASCII code. 3. Return to normal operating mode after turning off the power switch.
  • Page 31: System Maintenance Mode

    System Maintenance Mode In this mode, the communication, adjustable sensor ON/OFF and sensor voltage selections are set up. The printer configuration settings are stored in memory so they are maintained even after the power is turned off. Control keys function as follows:...
  • Page 32 3. Change the paper gap sensor voltage to the black line sensor voltage with the Feed key. PE.*.**V 4. Return to normal operating mode with the Stop key. BL.*.**V Mode item Baud rate Data length Native ※1 Command code ※2 Adjustable sensor ※3 Voltage setting ※4 5 System Maintenance Mode...
  • Page 33                                 ※1 Native Normally ‘NativeON’ is used. See the Command Reference for details. ※2 Feed amount See the Command Reference for details. ※3 Command code Normally ‘CmndSTD’...
  • Page 34: Returning To Factory Setting

    Returning to Factory Setting To return the configuration already set in the printer setup mode or system maintenance mode to the factory setting, proceed as follows: Turn off the power switch. Press and hold the Pause, Feed and Stop keys simultaneously while turning on the power switch, and further continue holding down those keys.
  • Page 35 Before Operation...
  • Page 36: Chapter 3 Paper And Ribbon

        Chapter 3          Paper and Ribbon Kinds of Paper Media Handling (When Using Front Sensors) Media Handling (When Using Adjustable Sensor) Paper Setting Kinds of Ribbon Ribbon Setting Chapter 3 Paper and Ribbon...
  • Page 37: Kinds Of Paper

    Max. outer diameter of roll paper Paper core inner diameter Specification The printer is capable of printing on direct-thermal or thermal-transfer paper. The paper must be high-quality. Otherwise, good print quality and extended print head life cannot be guaranteed. Both in-wound and out-wound paper rolls may be used.
  • Page 38: Media Handling (When Using Front Sensors)

    2 Media Handling The front sensors consist of the transparent-type and reflective-type photosensors and the position of a label or tag is detected as follows: Transparent-type photosensor: Reflective-type photosensor: Note: Check that the adjustable sensor is set to ‘AJSensOF.’ (See Chapter 2.) Specification of paper For dimensions of paper gap between labels, tag paper (label paper) notch and black line, see figure.
  • Page 39: Media Handling (When Using Adjustable Sensor)

    3 Media Handling The adjustable sensor is the standard for CLP-7001 and CLP-7401 but it is the optional for CLP- 7002. Check that the adjustable sensor is set to ‘AJSensON.’ (See Chapter 2.) A Label width B Liner width C...
  • Page 40: Paper Setting

    Printable area 4 Paper Setting The printer is designed for easy loading of paper. Open the printer cover and set the paper as follows: 1. Push down the open lever to open the print head. 2. Push down the open guide lever to lift the open guide up.
  • Page 41 Slightly hold down the paper so as not to be skew and push down the open guide for closing. Push down the green tab on the front side until it clicks to securely close the printer mechanism. Chapter 3 Paper and Ribbon 4 Paper Setting 2...
  • Page 42 Close the printer cover. Turn on the power to the printer. The LCD screen on the control panel will display ‘ON LINE.’ Press the Feed key. The paper will advance to the next label and stop. Chapter 3 Paper and Ribbon Note: Make certain the green part is pressed properly.
  • Page 43: Kinds Of Ribbon

    5 Kinds of Ribbon Item This printer uses a solid ink ribbon. Kinds of ribbon ・ Wax ・ Wax resin ・ Resin Type of Both in-wound and out-wound ribbons can be used. ribbon Size of With a single roll of ribbon (360 m), about two rolls of paper with outer diameter of ribbon 203 mm (8 in) can be used for printing.
  • Page 44: Ribbon Setting

    6 Ribbon Setting   This printer is designed for easy loading of ribbon. Open the printer cover and set the ribbon as follows: 1. Push down the open lever to open the print head. 2. Insert the ribbon shaft in the hole of the ribbon until it is in its deepest position.
  • Page 45 5. Turn the knob on the front side in the direction of arrow to remove the slack of the ribbon. Push down the green part on the front side until it clicks to securely close the printer mechanism. Note: Make certain the green part is pressed properly. Otherwise, the printer mechanism may fail to close.
  • Page 46: Chapter 4 Printer Adjustments

      Chapter 4          Printer Adjustments Using Paper Other Than the Recommended (Head Offset Adjustments) Using Narrow Paper (Head Pressure Adjustments) Using Narrow Ribbon (Ribbon Tension Adjustments) Adjustable Sensor (For CLP-7001/7401) Cleaning Chapter 3 Paper and Ribbon...
  • Page 47: Using Paper Other Than The Recommended (Head Offset Adjustments)

    1 Using Paper Other Than the Recommended (Head Offset Adjustments) The printer has already been factory-set to the proper print quality when using the recommended label paper. If the print quality is inferior because of the different type of paper, adjust the head offset as follows:...
  • Page 48: Using Narrow Paper (Head Pressure Adjustments)

    2 Using Narrow Paper The printer has already been factory-set to the paper width of 112 mm (4.4 in). When you use narrow paper, adjust the head pressure as follows: Looking at the check window on the upper frame, align the mark (the left edge of white plastic) with the width of the paper.
  • Page 49: Using Narrow Ribbon (Ribbon Tension Adjustments)

    3 Using Narrow Ribbon If ribbon slips or wrinkles during printing, adjust the ribbon tension. The printer has already been factory-set to the ribbon width of 114 mm (4.5 in). When you use a different ribbon, adjust the ribbon tension as follows: Hold the ribbon roll by one hand on the side of the knob you operate so that it does not turn.
  • Page 50: Adjustable Sensor (For Clp-7001/7401)

    Set the liner and close the upper guide rail and set voltage to 3V. ※ For voltage setting, see Section 5: System Maintenance Mode, Chapter 2. Left edge of paper 0 mm 59 mm (sensor usable range) (For CLP-7001/7401) Adjustable knob Upper guide rail 118 mm (max. paper width) Adjustable sensor movable range...
  • Page 51: Cleaning

    5 Cleaning Wipe off any foreign matter such as ribbon or paper residue, dust and adhesive substance stuck to the thermal head, ribbon guide roller, platen etc with the accessory cleaning pen or a soft cloth soaked in ethyl alcohol. Cleaning of the thermal head is essential to guarantee print quality and extend print head life especially when printing on the direct-thermal paper for long periods.
  • Page 52: Error Messages

                Error Messages Power Troubleshooting Paper Feed Troubleshooting Ribbon Feed Troubleshooting Print Troubleshooting Interface Troubleshooting Chapter 3 Paper and Ribbon...
  • Page 53: Error Descriptions And Indications

    When there is a problem with the printer: A buzzer sounds. The error indicator lights up. An error message is displayed on the LCD screen. Error descriptions and corrective actions are shown below. Error descriptions and indications Description Battery dead (for clock and backup RAM)
  • Page 54: Error Indications And Corrective Actions

    Automatically returned after displaying the error for a certain time. Raise the temperature around the printer. Print density becomes low and print quality becomes inferior when the head temperature is low. Automatically returned after displaying the error for a certain time.
  • Page 55 (communication control)                                  Indication Description OverHeat Head overheat Cooling Stop Stop key pressed Cancel Stop command reception (communication control) HeadOpen Mechanism head open PaperEnd Paper end (paper out) PaperErr Paper out (paper position cannot be detected) Chapter 3 Paper and Ribbon  ...
  • Page 56 Check that ribbon winds properly. Correct the faulty setting of the print mode (direct-thermal or thermal-transfer). Turn off the power and reset the printer. If this recurs, contact our service personnel. Check for fan stop caused by the problems such as foreign matter in the air vent.
  • Page 57 Problem No power even • Power cord is not with power switch properly connected to the turned ON. outlet. • Power cord is not properly connected to the power inlet. • Input voltage is not correct; input voltage is greater or less than the rated voltage.
  • Page 58 Problem ・ Wrong paper path. Paper doesn't feed. ・ Mechanism head is open. ・ Edge of paper is not in Paper skew. contact with the paper guide. ・ Roll guide is not in contact with the roll paper. ・ Head pressure is not correct.
  • Page 59 Problem ・ Wrong ribbon path. Ribbon doesn't wind. ・ Ribbon winding direction is reversed. ・ Ribbon holder and winder tension is not correct. ・ Ribbon and paper are not proper. ・ Ribbon holder and winder Ribbon wrinkles. tension is not correct. ・...
  • Page 60 Problem ・ Power to the printer is not Printing doesn't start. turned on. ・ Printer is not properly connected to the computer. ・ Printer configuration setting is not proper. ・ Print head connector Missing lines. connection fails. ・ Print head is dirty.
  • Page 61 Chapter 3 Paper and Ribbon ・ Check the error message on LCD screen and correct it according to Other printing abnormalities the descriptions on Section 1: Error Messages, Chapter 5.
  • Page 62 Problem Printer doesn't The following may be the probable causes: print. ・ Interface cable is not Print disordered. properly connected. Error message is ・ Interface cable is not the displayed and printer doesn't standard type. print. ・ Communication parameter setting is not correct.
  • Page 63: Appendixes

                        Appendixes 1 Options 2 Specifications Appendixes...
  • Page 64: Options

    1 Options ● Factory and dealer (reseller) options 1. Auto-Cutter Cutting method Specifications Max. thickness of cut paper Min. length of cut paper    Remarks See the user’ s manual of the auto-cutter for details. 2. Peeler Width of paper Specifications Max.
  • Page 65: User Options

    Before use, carefully read and understand the instructions regarding the PCMCIA memory card. ・ Do not insert or remove the PCMCIA memory card before the power to the printer is turned off. ・ Always close the PCMCIA memory card cover to keep out foreign matter such as particles of dust.
  • Page 66: Specifications

    Min. paper thickness On-board roll paper diam. Width Ribbon Length, max. Max. outer diam. CLP-7001/7002 Main scanning line density: 203 dots/in (8 dots/mm) Sub-scanning line density: 203 dots/in (8 dots/mm) Direct-thermal or thermal- transfer printing 104 mm 4.1 in 812.8 mm...
  • Page 67 Appendixes Paper core inner 25.4 mm 1 in ← ±0.254 mm ±0.01 in diam.
  • Page 68 Switches between direct-thermal and thermal-transfer and sets parameters for communication etc Detects head open Turns on or off the power Auto-cutter, peeler or adjustable sensor (note that adjustable sensor is standard for CLP-7001/7401) PCMCIA memory card 251 mm 255 mm 428 mm 11.0 kg...
  • Page 69  Item 120V system Standards 230V system Operating conditions Temperature: 5−35 C (41−95 F) Environment Storage Ventilation Dust Description 1950 120V: No. 950 U.S.A./ Canada FCC Part 15 Subpart B class A 60950 220V−240V: 55022 class A Europe 55024 61000-3-2, 61000-3-3 Humidity: 30−80%...
  • Page 70 ● Interface The printer is connected to a computer and prints labels according to the command from the computer. Two systems of interface connection to a computer are shown below. Serial interface: RS-232C System Connector Handshaking Receive buffer size Baud rate...
  • Page 71 RS-232C loopback test After connector wiring as shown in the figure, place the printer into self-test mode. The printer will receive data that has been transmitted by printer itself and the test of receiving and transmitting data will be performed.
  • Page 72 ・ When the receive buffer has less than 2K bytes available. When this condition is detected, the printer keeps a ‘ Low’ level until the receive buffer has at least 4K bytes available. ・ When printer alarms such as the printer switched to ‘ OFF LINE’ occur.
  • Page 73 Output Control system power +5 V (max. service current 0.05A) Not connected Not connected Not connected Not connected Not connected Output RS-232C printer data receiving enabled Not connected Not connected Not connected Not connected Not connected Appendixes 2 Specifications ● Interface Specifications...
  • Page 74 Appendixes...
  • Page 75 8-bit parallel signal Output 8-bit data request signal Output Signal specifying printer Busy Output Signal specifying paper out Output Signal specifying printer ‘ ON LINE’ (printing enabled) or ‘ OFF LINE’ (pausing) Input Invalidness (ignorance) Not used Output Signal ground...
  • Page 76: Example Of Connection To A Computer

    ● Example of Connection to a Computer When RS-232C is used: (IBM PC compatible) Communication control: XON/XOFF or CTS/DTR "PC" (DB25P) F.GND S.GND 2 Specifications PRINTER (DB25P) Appendixes F.GND BUSY S.GND...
  • Page 77 When this function is turned on, paper will be fed to the manual tear position after printing. The printer will feed back paper to the start print position when the next print job is sent. If data is transmitted continuously from the computer, the tear-off function will be suppressed to increase throughput.
  • Page 78 ・ When manual tearing is needed, tear the label at this time. ・ Performes next label printing. When next print data is transmitted form the computer, the printer feeds back paper to the previous print completed position and resumes printing.
  • Page 79 ・ When the manual tearing is needed, tear the label at this time. ・ Perform next feeding or label printing. If the Feed key is pressed or next print data is transmitted from the computer, the printer will feed back paper to the previous print completed position and resume feeding or printing.
  • Page 80: Cut Position Adjustments

    ● Cut Position Adjustments ・ The cut position can be specified with the ‘ fnnn’ of the system-level commands. When the tear-off function is turned on, the following initialization value is set in the printer. Initialization value: fnnn = f735 (73.5 mm) The values higher or lower will increase or decrease the amount of feed in the tear-off.
  • Page 81 Citizen America Corporation 831 S. Douglas Street, Suite 121 El Segundo, CA 90245 (310) 643-9825 U.S.A. Citizen Systems Europe Ltd. Mettinger Strasse 11 73728 Esslingen Germany 337 Bath Road, Slough Berkshire, SL1 5PR United Kingdom JE99507-01 Printed in Japan (70903891)

This manual is also suitable for:

Clp-7002Clp-7401

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