Fitbit Ace - Activity Tracker Manual

Also See for Ace:

Quick start manual (2 pages)

Service manual (4 pages)

Table of Contents

Contents

1 Get started
2 What's in the box
3 Set up Ace
4 Basics
- 4.1 Navigate Ace
5 Activity and Wellness
6 Set an alarm
7 Notifications from your phone
- 7.1 Set up notifications
- 7.2 See incoming notifications
8 Change the clock face
9 Update Ace
10 Restart Ace
11 General Info and Specifications
12 Documents / Resources
- 12.1 References
- 12.2 Download manual

Fitbit Ace - Activity Tracker Manual

Get started

Welcome to Fitbit Ace, the showerproof band designed for kids ages 8 and up that tracks steps, active minutes, and sleep and rewards kids for hitting goals.
Take a moment to review our complete safety information at fitbit.com/safety. Ace is not intended to provide medical or scientific data.

What's in the box

Your Ace box includes:

Set up Ace

Install the Fitbit app on the primary phone or tablet your child will use with Ace. Open the Fitbit app, and follow the instructions in the related help article to set up your device.

To set up an account, you're prompted to enter information such as your child's height and age to help calculate their activity.

Charge your tracker

A fully-charged Ace has a battery life of 5 days. Battery life and charge cycles vary with use and other factors; actual results will vary.

To charge Ace:

Plug the charging cable into the USB port on your computer, a UL-certified USB wall charger, or another low-energy charging device.
Clip the other end of the charging cable to the port on the back of Ace. The pins on the charging clip must lock securely with the gold contacts on the back of the tracker. Ace vibrates, and a battery icon appears on the screen.

Charging fully takes up to 2 hours. While the tracker charges, tap it to check the battery level. A fully-charged tracker shows a solid battery icon. If you haven't set up Ace yet, you'll see a message instructing you to set up your tracker.

See your data in the Fitbit app

Open the Fitbit app on your phone to see your activity and sleep data, and more.
Each time you open the Fitbit app, Ace syncs automatically when it's nearby. You can also use the Sync Now option in the app.
For more information, see the related help article.

Wear Ace

Place Ace around your wrist. The top of the tracker is the side with the charging port. The top of the tracker should be on the outside or top of your wrist. If you purchased an accessory band, you'll find instructions in "Change the band".

Placement

Wear Ace a finger's width above your wrist bone.

Handedness

For greater accuracy, you must specify whether you wear Ace on your dominant or non-dominant hand. Your dominant hand is the one you use for writing and eating. To start, the Wrist setting is set to non-dominant. If you wear Ace on your dominant hand, change the Wrist setting in the Fitbit app:
From the Today tab in the Fitbit app, tap the icon in the top left Ace tile Wrist Dominant.

Wear and care tips

Clean your band and wrist regularly with a soap-free cleanser.
If your tracker gets wet, remove and dry it completely after your activity.
Take your tracker off from time to time.

For more information, visit the Fitbit Wear & Care page .

Change the band

Ace comes with an extra small band attached and an additional large bottom band in the box. Both the top and bottom bands can be swapped with accessory bands, sold separately on fitbit.com . For band measurements, see "Band size".

Remove a band

Turn Ace over and find the band latches.
To release the latch, press down on the flat metal button on the strap.
Slide the band up to release it from the tracker.
Repeat on the other side.

If you're having trouble removing the band or if it feels stuck, gently move thewrist band back and forth to release it.

Attach a new band

Before you attach a new band, first identify the top and bottom bands. The top band has a buckle on it and should be attached on the side closest to the charging port. The bottom band has notches in it.
To attach a band, slide it down on the end of the tracker until it snaps into place.

Basics

Learn how to navigate, check the battery level, and care for your child's tracker.

Navigate Ace

Ace has an OLED tap display that can be oriented horizontally or vertically. Tap the display to flip through your stats.
The screen on Ace is dimmed when not in use. It wakes up automatically when you turn your wrist or double-tap Ace where the screen meets the band.

Activity and Wellness

Ace continuously tracks a variety of stats whenever you wear it. Data automatically syncs with the Fitbit app throughout the day.

See your stats

From the clock face, swipe up to see your daily stats, including:

Steps taken
Active minutes

Find your complete history and other information detected by your tracker in the Fitbit app.

Track your sleep

Wear Ace to bed to automatically track your time asleep and movement during the night to help you understand your sleep patterns. Sync your tracker when you wake up and check the Fitbit app to see your sleep stats, including when you go to bed, how long you're asleep, and how long you spend awake or restless.
For more information, see the related help article.

Set a sleep goal

To start, you have a sleep goal of 9 hours of sleep per night. Customize this goal to meet your needs.
For more information, see the related help article.

Track a daily activity goal

Ace tracks your progress toward a daily activity goal of your choice. When you reach your goal, your tracker vibrates and shows a celebration.

Choose a goal

To begin, your goal is to take 10,000 steps per day. Choose to change the number of steps, or pick a different activity goal.
For more information, see the related help article.
Track progress toward your goal on Ace. For more information, see "See your stats".

Track your hourly activity

Ace helps you stay active throughout the day by keeping track of when you're stationary and reminding you to move.
Reminders nudge you to walk at least 250 steps each hour. You feel a vibration and see a reminder on your screen at 10 minutes before the hour if you haven't walked 250 steps. When you meet the 250-step goal after receiving the reminder, you feel a second vibration and see a congratulatory message.

Turn on reminders to move in the Fitbit app.
Track your hourly activity

For more information, see the related help article.

Set an alarm

Ace can gently vibrate to wake or alert you with an alarm. Set and delete alarms in the Fitbit app. When the alarm goes off, double-tap the tracker to dismiss it.
For more information, see the related help article.
Set an alarm

Notifications from your phone

Ace can show call notifications from your phone to keep you informed. Keep your tracker within 30 feet of your phone to receive notifications.

Set up notifications

Check that Bluetooth on your phone is on and that your phone can receive notifications (often under Settings Notifications). Then set up notifications:

From the Today tab in the Fitbit app, tap the icon in the top left Ace tile.
Tap Notifications.
Follow the on-screen instructions to pair your tracker if you haven't already. Call notifications are turned on automatically.

For more information, see the related help article.

See incoming notifications

When your phone and Ace are within range, a call causes the tracker to vibrate. If the screen is off, turn your wrist or double-tap Ace to wake it up.
The notification scrolls three times with the name or number of the caller. The notification is visible for one minute.
See incoming notifications

warning Note that notifications are shown horizontally, even if the clock orientation is normally vertical.

Change the clock face

The Fitbit Gallery offers a variety of clock faces to personalize your tracker.

From the Today tab in the Fitbit app, tap the icon in the top left Ace tile.
Tap Gallery Clocks tab.
Browse the available clock faces. Tap a clock face to see a detailed view.
Tap Install to add the clock face to Ace.

Update Ace

Update your tracker to get the latest feature enhancements and product updates.
When an update is available, a notification appears in the Fitbit app. After you start the update, follow the progress bars on Ace and in the Fitbit app until the update is complete. Keep your tracker and phone close to each other during the update.

Updating Ace takes several minutes and may be demanding on the battery. We recommend plugging your tracker into the charger before starting the update.

For more information, see the related help article.

Restart Ace

If you can't sync Ace, don't see your stats, or your tracker is unresponsive, restart your device:

Plug the charging cable into the USB port on a computer or a UL-certified USB wall charger.
Clip the other end of the charging cable to the port on the back of the tracker. The pins on the charging cable must lock securely with the port. You'll know the connection is secure when the tracker vibrates and you see a battery icon on your tracker's screen.
Press the button on the charging cable 3 times within 8 seconds, briefly pausing between presses. The button is on the end of the charging cable that is plugged into the computer. 8 seconds after the first button press, the Fitbit logo appears on the tracker's display. This indicates that Ace restarted.

Restarting your tracker doesn't delete any data.

General Info and Specifications

Sensors and Components

Materials

The band that comes with Ace is made of a flexible, durable elastomer material similar to that used in many sports watches.

The clasp and housing on Ace are made of surgical-grade stainless steel. While all stainless steel contains traces of nickel and can cause an allergic reaction in someone with nickel sensitivity, the amount of nickel in all Fitbit products meets the European Union's stringent Nickel Directive.

Wireless technology

Ace contains a Bluetooth 4.0 radio transceiver.

Haptic feedback

Ace contains a vibration motor for alarms, goals, notifications, and reminders.
Ace contains a rechargeable lithium-polymer battery.

Memory

Refer to the following table for information on how long Ace stores stats and data in between the times when it syncs.

Type of data	Days stored
Minute-by-minute stats	5
Sleep data	7
Summary totals	30

Display

Ace has an OLED display.

Band size

Band sizes are shown below. Note that accessory bands sold separately may vary slightly.

Extra small band	Fits a wrist between 5.0 and 6.1 inches (125 mm - 155 mm) in circumference
Large band	Fits a wrist up to 6.9 inches (177 mm) in circumference

Environmental conditions

Operating temperature	14° to 113°F (-10° to 45°C)
Non-operating temperature	-4° to 14°F (-20° to -10°C) 113° to 140°F (45° to 60°C)
Water Resistance	Showerproof. Do not swim with the device or submerge it in water. The device has an IPX7 rating and is water-resistant up to 1 meter.
Maximum operating altitude	30,000 feet (9,144 m)