Internet - Gateway MC7804 Reference Manual

Internet

You cannot connect to the Internet
•
•
•
You see an "Unable to locate host" message and are
unable to browse the Internet
•
102
CHAPTER 8: Troubleshooting
If you are using a dial-up modem, make sure that
the modem cable is plugged into the optional
modem jack and not the Ethernet network jack.
For the location of your modem jack, see "Back"
on page 10.
-OR-
If you are using a cable or DSL modem, make sure
that the modem cable is plugged into the
Ethernet network jack and not the optional
modem jack. For the location of your network
jack, see "Left" on page 7.
Make sure that you do not have a problem with
your modem. For more information, see
"Modem (dial-up)" on page
Make sure that your account with your Internet
service provider (ISP) is set up correctly. Contact
your ISP technical support for help.
Help
For more information about troubleshooting Internet
connections, click Start, then click Help and Support. Type the
keyword troubleshooting connections in the Search Help box,
then press E .
NTER
This problem can occur when you have typed a
URL (Web address) incorrectly, you have lost your
Internet connection, or your ISP is having
technical difficulties.
Double-check the URL or try a different URL. If
the error message still appears, disconnect from
the ISP connection and close your browser, then
reconnect and open the browser. If you still get
the error, your ISP may be having technical
difficulties.
108.