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INTERNATIONAL WARRANTY
2
LONGINES is delighted you have chosen a time-
piece from its collection, which lives up to the
brand's long-established know-how, based on re-
search combined with technical excellence and
timeless elegance.
La Compagnie des Montres Longines, Francillon
S.A. grants you, with effect from the purchase
date, a twenty-four (24) month warranty on all
LONGINES ® watches models and a five (5) year
warranty on the automatic watches purchased
from January 1, 2021, under the terms set out in
this warranty. The LONGINES international warran-
ty covers defects in materials and manufacturing
that exist at the time of delivery of the LONGINES
watch purchased ("defects"). The warranty takes ef-
fect only if the warranty certificate has been dated
and fully completed by an official LONGINES deal-
er ("valid warranty certificate"). During the term of
the warranty and on presenting the valid warranty
certificate, you are entitled to have any defect re-
paired free of charge. In the event that repairs can-
not restore your LONGINES watch to full working
order, La Compagnie des Montres Longines, Fran-
cillon S.A. undertakes to replace it with an identical
LONGINES watch or another LONGINES watch
with similar characteristics. The warranty for the
replacement watch expires on the same date as the
warranty for the replaced watch.
The warranty does not cover:
• battery life;
• normal wear and tear (such as scratches on the
case and/or glass; alteration of the colour and/
or material of cases, straps, bracelets and chains
made of leather, textile, rubber or any other
non-metallic material; the PVD coating; the colour
of bronze);
• damage to any part of the watch resulting from
unsuitable/improper use, neglect, carelessness,
accidents (knocks, dents, crushing, glass breakage,
etc.), incorrect use of the watch, or failure to follow
the instruction manual;
• harm of any nature whatsoever resulting directly or
indirectly from using the LONGINES watch or from
any operational failure, defect or lack of precision
in the watch;
• a LONGINES watch having being handled by a
non-approved person (for example, for the purposes
of replacing the battery or carrying out servicing or
repairs) or having been altered from its original state
other than under the supervision of La Compagnie
des Montres Longines, Francillon S.A.
Any other claims against La Compagnie des Montres
Longines, Francillon S.A., for example for any kinds
of damage or harm other than those set out in this
warranty, are expressly excluded, excepting statuto-
ry rights that the purchaser can assert against the
manufacturer.
This manufacturer's warranty:
• is independent of any warranty that may be provid-
ed by the vendor and for which the vendor accepts
sole responsibility;
• in no way affects the purchaser's rights against the
vendor nor any other statutory right the purchaser
may have against the vendor.
The Customer Service department of La Compagnie
des Montres Longines, Francillon S.A. ensures
your LONGINES watch is perfectly maintained.
If your watch needs servicing, entrust it to an offi-
cial LONGINES dealer or an approved LONGINES
Service Centre as listed on our website at
www. longines.com: their servicing is guaranteed to
comply with the standards of La Compagnie des
Montres Longines, Francillon S.A.
* Compagnie des Montres Longines, Francillon S.A.,
CH-2610 Saint-Imier, Switzerland.
LONGINES® is a registered trademark.
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