Troubleshooting
Messages
Red LED on the heat pump control unit
Fig. 24
Red LED
A
Signal
Cause
Flashes briefly
No fault
every 10 s.
Flashes in a dif-
Fault
ferent se-
quence.
Constantly off
No power supply
Messages on the programming unit
Message
Cause
"ER 1"
Safety high pressure switch has responded.
Overpressure in the heat pump circuit.
"ER 2"
High limit safety cut-out has responded.
Overheating of the DHW cylinder.
"ER 3"
Short circuit/lead break in lower cylinder temper-
ature sensor
"ER 4"
Short circuit/lead break in air intake temperature
sensor
"ER 5"
Short circuit/lead break in evaporator tempera-
ture sensor
"ER 8"
Communication problem between programming
unit and heat pump control unit
Acknowledging messages
Press and hold
and OK simultaneously for 3 s to
clear a message and resume standard operation.
32
Action
No action required
See message on the programming unit
Restore power supply.
Action
Switch power supply OFF and ON again.
or
Acknowledge message. See the following
chapter.
Ensure DHW is being drawn.
Reset high limit safety cut-out (see
page 34).
Check resistance value and replace sensor
if necessary (see page 36).
Check connections and cables.