Troubleshooting Tips - GASLAND chef Pro Series Installation Instructions Manual

Troubleshooting Tips

Symptom
Burners will not light.
Top burner will not
stay lit.
Flames do not burn all
around the burner cap.
Burner flames are very
large and yellow.
Igniters are sparking but
burners are not igniting.
Burner flame goes out
at low setting.
The flames have
suddenly gone out.
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support@gaslandchef.com
Possible Cause
Burner parts or igniters
may be wet, dirty or
misaligned.
Failed thermocouple
Burner parts may be dirty
or misaligned.
Burner bezel ports are
clogged. Burner ports or
burner caps are not
positioned properly.
Rangetop is being operat-
ed with the wrong type of
gas. Regulator is not
installed, is faulty, or is set
for the wrong type of gas.
Gas shut-off valve is in
the "OFF" position.
Low gas pressure. Air
intake holes around
burners are obstructed.
A draft or spill has
extinguished the flame.
Check that the burner
parts are clean, dry and
correctly assembled.
Check that the igniters are
clean and dry.
Replace thermocouple
See "Care and Cleaning"
instructions.
Clean burner bezel ring
ports with straightened
paper clip, needle, or
wire.
Remove and carefully
re-install burner bezel
and caps. Ensure that
the type of rangetop
matches the gas supply.
Check installation,
replace regulator, or set
regulator for proper gas.
Turn shut-off valve to the
"ON" position.
Contact gas company.
Remove obstruction
from air intake holes.
Turn the burners off,
cleaning the burners and
sump area. Once clean
reignite top burners.
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Solution
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