Ordering Accessories; Guarantee And Support; Troubleshooting - Philips VisaCare SC6240 Manual

Ordering accessories

Recycling

Guarantee and support

Troubleshooting

Problem
I do not know if the device
is suitable for use on my
skin.
The device does not
charge.
tips are available on our website. The tip can be identified by the product
code. You can find this code on the inside of the tip.
To buy accessories or spare parts, visit www.shop.philips.com/service or go
to your Philips dealer. You can also contact the Philips Consumer Care
Center in your country (see the worldwide guarantee leaflet for contact
details).
- This symbol means that this product shall not be disposed of with normal
household waste (2012/19/EU).
- This symbol means that the product contains a built-in rechargeable
battery covered by European Directive 2006/66/EC, which cannot be
disposed of with normal household waste. Follow the instructions in
section 'Removing the rechargeable battery' to remove the battery.
- Follow your country's rules for the separate collection of electrical and
electronic products and rechargeable batteries. Correct disposal helps
prevent negative consequences for the environment and human health.
If you need information or support, please visit www.philips.com/support or
read the separate worldwide guarantee leaflet.
This chapter summarises the most common problems you could encounter
with the device. If you are unable to solve the problem with the information
below, visit www.philips.com/support for a list of frequently asked
questions or contact the Consumer Care Centre in your country.
Solution
Please check if the device is suitable for your skin.
Make sure the socket to which you connect the device is live. Check if
the voltage indicated on the device corresponds to the local mains
voltage. Check if you have placed the device in the stand properly. If you
use a socket in a bathroom cabinet, you may need to switch on the light
to activate the socket. If the light on the device still does not light up or if
the device still does not charge, contact the Philips Consumer Care
Center in your country.
English
15