DPS Telecom Building Status Unit II User Manual page 18

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Please be at or near your equipment when you call DPS Telecom Technical Support. This will help us solve
your problem more efficiently.
4. Call during Customer Support hours.
Customer support hours are Monday through Friday, from 7 A.M. to 6 P.M., Pacific time. During these
hours Technical Support representatives are on duty in our fully equipped simulation lab.
Emergency Assistance: Emergency assistance is available 24 hours a day, 7 days a week. For emergency
assistance after hours, allow the phone to ring until it is answered with a paging message. You will be asked to
enter your phone number. An on-call technical support representative will return your call as soon as possible.